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Grand Hotel Hermitage

#1,109 of 1,269 Hotels in Rome
Via Eugenio Vajna 12-18, 00197 Rome, Italy
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Grand Hotel Hermitage
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Ranked #1,109 of 1,269 Hotels in Rome
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341 reviews from our community

Traveler rating
    5
    57
    72
    83
    124
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41
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23
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Grand Hotel Hermitage
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North Augusta, South Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 4, 2014

This hotel was ok, at least it had air but there was a slight oder coming out of the vents. However we thought the hotel was nice, it had a nice roof top garden that was romantic, and a nice size balcony. The staff was great and very helpful as well, and the breakfast was also good.

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Nadia P, Guest Relations Manager at Grand Hotel Hermitage, responded to this review

Dear katmarie1, thanks for your kind review, we are glad that you enjoyed your stay with us! More 

Sweden
1 review
1 of 5 stars Reviewed July 29, 2014

When we were at the hotel so we got a small room,we told dem that we were promised rooms with balconies and views!we got a room with toilet smell that you could not even breathe!!!The day after we got second place in the seventh floor and it was almost the same . plus we could not close the balcony door!... More 

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Nadia P, Guest Relations Manager at Grand Hotel Hermitage, responded to this review

Dear Mr. Ali R, we apologize for the problems you had in our hotel. The additional fee you mention is the city tax which is compulsory for all hotels in Rome. More 

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Salt Lake City, Utah
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 23, 2014

Our group of 40 travelers was excited about getting to Rome but this hotel put a damper on things. First of all, the WiFi is terrible, only hardly works in the lobby. Then after touring in 95 degree weather all day long, all you want is to come back to a nice Air Conditioned room, but sleeping in sweat was... More 

Was this review helpful? Yes 1
Rome
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2014

Firstly this hotel is not within walking distance to the main city. When we arrived the front desk was unhelpful and blunt giving no useful information and gave terrible directions to nearby restaurants (we had to ask locals on the way we were so lost). The room was very dark and the key and lock were dodgey to say the... More 

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Stafford, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 30, 2014

Just returned from a 4 night stay here. Comfortable room if not a little small. Breakfast was ok. Did walk in twice, about 50 mins to centre, although 360 bus stop only 200 yards away. Only disappointment was: Room was not ready when we arrived at 2.30 despite saying check-in was from 1 pm. Told to wait for 10 mins.... More 

Was this review helpful? Yes 2
Leicester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

This hotel is perfect for a short stay, admittedly a little dated and in need of a bit of an overhaul, but perfectly ok if you're not looking for 5 star luxury. Breakfast was a typical European style buffet with cereals, croissants, bread, sliced meat and cheese, fruit etc, tea, coffee, fruit juices. There is a very good urban train... More 

Was this review helpful? Yes 3
Milan, Italy
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 16, 2014

The design is dated and lovely, the hotel is kept very clean. Breakfast was very modest, in terms of offer and quality. Staff is averagely polite. Well connected by means to the city centre, not that appropriate for walking. Adequate in price range of 60-70€ per night, not worth more.

Was this review helpful? Yes 1
Westyorkshire
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 9, 2014

I agree with Tomasz K. My husband and I stayed there for 3 days. It is dated but clean and the staff helpful. I would def stay again. We walked into the centre of Rome on both days. It was a bit of a trek, but we are 60 and 64. But resisted the temptation to catch a taxi or... More 

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Chelmsford, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel have many negative reviews but after recently staying here for 3 nights I can't understand where they are coming from. Upon arrival the receptionist was very polite and helpful. The room was small but in Italy this is a standard and we've had very nice balcony with sitting area. Decor is definitely dated but hotel is kept clean... More 

Was this review helpful? Yes 3
Cuddesdon, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 28, 2014

We stayed here for four nights and were very, very pleased. Please remember that if you want luxury, pay luxurious prices. This was a great find for the money. The room was spotless on arrival & maintained that way, the staff were helpful and friendly. The breakfast is basic, but we felt lucky that there was something considering the little... More 

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