The pros and cons of this hotel are- Pros: Nice and safe residential area Clean rooms Reliable wi fi Very nice piazza (de muse) very close where you can have a coffee Cons Out of date decoration Small rooms that need re-decorating Horrible location-only one bus reaches the hotel (number 360) and far away from the metro. Be prepared to... More

I stayed for three nights at the Grand Hotel Hermitage. At the reception you feel it as a Grand Hotel. By the time you check in and reach your room, it is no longer Grand. Rooms are a bit small, the shower area very small. Not adequate plug facility to charge your batteries. Can plan and make it Grand and... More

I confess I was curious about this hotel after reading so many negative reviews here and decided to check it out by myself in the the first week of the year, normally dedicated to my master team fencing training at the nearby Club Scherma Roma. The hotel is in "Quartiere Parioli", a nice residential area in the North of the... More

The willing of helping their customers is not very great. Sometimes it even feels like they try to work against you. We were also asked to pay in advanced . Splitting up the bill in two were to much work for them, so we had to come back later the same day to pay.

-no hot water 4 days out of 5 -in one of the two rooms I booked the air conditioning did not work so it was freezing -the hotel isn't placed in the centre of Rome as it is mentioned on easytobook, it is placed at 6-7 km from the nearest attraction point -the rooms weren't clean enough -the dinning room... More

It's definately not your 4 star custom hotel,BUT it was a pleasant stay.We've spent 7 nights,had a wonderful room at the 6th floor with a HUGE terrace,air conditioning perfect,room and bathroom well furnished,wonderful view over Rome,best thing was the location in a residential area of Rome,distant from downtown but well connected via bus and city train.Has a sport facility and... More

I was unlucky to stay here for a week, dont know what i was thinking. Was an absolute disaster. Got to the hotel early and was told the room was not ready ended up sitting on the side for an hour. The staff are rude, and unhelpful. The breakfast is not worth it, basically a cold buffet from the day... More

Had the misfortune to be transferred here after our original hotel was damaged byba water leak.The welcome was non -existant ,no information about breakfast,hotel facilities just stern glum faces. The room was shabby,old fashioned and worn out,torn wallpaper,chipped paint,lamps with broken light bulbs.Standard of cleanliness was iffy.Hotel perched on asteep hill, no immediate dining facilities and miles from the centre... More

We stayed at this hotel 3 nights. Arrival was around the midnight and we were so surprised how welcome can be. The night receptionist was the best person from whole staff, most helpful and friendly. The other ones were usually proffesional, but no extra value for us. We had a room at the 5th floor, with the balcony (unfortunately there... More