Beautiful hotel and a very central location only 10 minutes from but and train station. Staff very friendly and helpful, good value for money. Room looked newly done up with a brand new bathroom. Breakfast was lovely great selection and the staff could not do enough for you. Stayed on fourth floor was grand not noisy when I was there...
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We had read reviews on TripAdvisor to avoid the annex, so we did. We stayed on the 5th floor and the room was gorgeous. It was newly renovated, and HUGE. It had a beautiful bathroom, heated towel rack and huge shower.
The front desk service was great. They served a very good breakfast. The room was a little crowded but...
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its very good situated, pleasant servise, free wi fi
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Dear Mariya S -
Thank you for review.
It has been a great pleasure to have you staying at Hotel Sonya and we look forward to welcoming you back soon.
Warmest Regards
Basilio Nicoli
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Honest hotel. Value for money. Good sized rooms. Clean, warm and comfortable. Free strong wi-fi in the rooms. The staff were polite and helpful, ready to solve every issue. Walking distance to all main atractions. Just 2 minutes walk from metro stations (Republica and Termini) and bus stop (40 and 64 to all major sights). The breakfast was ok. Don't...
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Dear Angelspy,
Many thanks for your comments regarding the cleaning, location, wifi, rooms and staff
Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel.
We appreciated very much again for taking the time to inform your valuable thoughts and...
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Would like to thank Ivan at the front desk for all his help during my stay, which was unfortunately curtailed due to mechanical problems beyond night staff's control. I did feel that the people, especially Ivan, were courteous, friendly and helpful, showering me with guidebooks and capuccino. The location is not bad, especially during January sales, .... and it only...
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Dear Jumpsturdy -
I am very happy for your comment and for the compliment, for me it was a pleasure to help you and make your trip more enjoyable
We hope to see you here again.
Warmest Regards
Ivan
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Clean, safe hotel within minutes of the Roma Termini (on foot). Easy walk to many of the major sights. Sumptuous feast for breakfast! Staff is very welcoming and helpful. Great value for the price, no compromises on safety and comfort.
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Thanks for your positive comments. We try to personalize every customer service and adapt to each guest. If the clients fell happy and at home, we are as well very happy. The location of the Hotel Sonya is outstanding. Main monuments, commercial area, nice restaurants ... just a throw stone. We really appreciate your opinions related to the helpfulness and...
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We stayed at the hotel for 5 nights and the staff were polite and friendly from the moment we arrived to the moment we left. The use of a laptop in our room to check Internet was a nice touch and the helpful local information from the reception desk was appreciated.
The room was clean and although not a breathtaking...
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Dear - Julavies -
We very much appreciate the time and effort to post this review and are of course delighted that you enjoyed your stay with us. If there is anything else we can do don't hesitate to email us via the website.
We look forward to future visits and wish you the very best.
Warmest Regards
Basilio Nicoli
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My wife and I stayed at this hotel over Christmas for 8 days. The location is nice, not a tourist trap. We stayed in room 335 (very nice room, large with nice window....the only sore point is the cleaning ladies' locker is right next to it so it gets noisy with their preparation and chatter from 7:40am to 8am)....not good...
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bluesky411 -
Thank you for your exceptional review. We appreciate your wonderful comments about our rooms, hotel amenities, the location and the staff.
I'm sorry about the noise in the morning. We already provide to avoid that.
Thank you for recommending Sonya to other travelers.
Please be our guest again.
Best wishes,
Basilio Nicoli
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A great welcome and shown to our recently refurbished room. Instantly happy. Spotless, modern, all normal modcons. Asked for a restaurant and directed to a Pizzeria on boxing day.... Wow never went anywhere else turn left out of hotel take your 2 right and first pizza place on right..... Enjoy.....great hotel and staff would go back tomorrow. Thank you Hotel...
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Kilimanjaro1967 - WOW-what a wonderful review. We appreciate you recommending Sonya to other travelers based on your wonderful experience as our guest. We are looking forward to welcoming you back as our guest.
Warmest Regards
Basilio Nicoli
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This hotel is just great. It is within a walk distance from the Termini Station, where you can take the shuttle to the airport or train to your next destination.
The building was sort of old, but when we opened the door to the rooms: SURPRISE. It is renewed! Beautiful room, with LCD television, safe and for Europe it is...
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Dear Corvolho -
Thank you for your fabulous comments. We are thrilled you loved Sonya and our location the same as our rooms.
Please be our guest again and return soon.
Kind regards,
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