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Sheraton Parco de' Medici Rome Hotel

Viale Salvatore Rebecchini, 39, 00148 Rome, Italy
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Sheraton Parco de' Medici Rome Hotel
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1,164 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Taby, Sweden
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great place for couples to go to enjoy all interests. The wifes went with the free bus / shuttle after breakfast into the city for shopping. We went out to first tee and played some golf. After 18 holes we had some lunch and then went with the shuttle to meet up with wifes (and shopping bags). Great combo! The... More 

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Doha, Qatar
Level Contributor
472 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this is a decent hotel with all the amenities you would expect from the Sheraton chain. the staff and helpful and friendly .. the location is close to the airport and not so far from the city, and the hotel offers a shuttle to the center of the city. There is convenient little mall close to the hotel for a... More 

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Chicago
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 1 week ago

We were there for one night before our flight out of Rome. We chose this hotel because it was out of the city and closer to the airport for our early flight-or so we thought. It was a 30 euro cab right from Termini to the hotel, and ANOTHER 35 euro ride the next morning to FCO (the shuttle wasn't... More 

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Travelers are raving about these Rome hotels

Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I visit this hotel regularly! Not by choice.. The check in process is very slow & so is the checkout! The premises are nice, rooms are decent, pillows however need to be changed! Unlike other sheraton hotels , this one will put the bare minimum when it comes to ameneties. Breakfast is good & so is the food overall at... More 

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Direzione_Operativa, Public Relations Manager at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear Redha R. First of all please allow me to thank you for finding the time to publish your review. Feedback from our guests, both positive and negative, allows us to constantly improve our service and grow as a property. With reference to the check-in and check-out procedures we are working to find solutions to enable us to carry out... More 

1 of 5 stars Reviewed 1 week ago

I went to stay in Sheraton Parco de' Mecidi Rome 2 and this is very bad service, the staff didn't even understand simply English. I asked them to heat my spaghetti which I ordered from room service but they brought my food to throw away during I was waiting for them for 1 hour. This is the worst hotel in... More 

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Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear Barbie S., first of all please allow me to thank you for finding the time to publish your review. Feedback from our guests, both positive and negative, allows us to constantly improve our service and grow as a property. Your extremely important words about room service depict a rather unusual situation and it seems clear that something did not... More 

Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

When you book this hotel they will give you the promise of a luxurious golf hotel in Rome. Unfortunately it is not. First the good things: rooms are nice and clean and the inside of the building looks decent. Then the bad: the location is nowhere near the centre of Rome. More important; when I picture myself a golf and... More 

Was this review helpful? Yes 1
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear Mr Frankstertrip, First of all please allow me to thank you for finding the time to publish your review. Feedback from our guests, both positive and negative, allows us to constantly improve our service and grow as a property. These premises with 817 rooms located in three different buildings and more than 85 hectares of green parkland with two... More 

Nagaon, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked in during the First Week of June for a business Conference. First, the Hotel is located far off from the city.if you are up for 4-5 days you are bound to loose lots of money and time.Secondly, the food quality is not good specially if you are a vegetarian. And the worse part, most of the time, you... More 

Was this review helpful? Yes 1
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear AnilSharma007, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. With reference to your kind comment about the location I regret that we failed to meet your expectations during your last stay. Our honoured guests choose our hotel as for business as for our famous golf course, but also... More 

Elmer, New Jersey
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 5 weeks ago

My husband and I were part of a Trafalgar tour group recently, and on the last night of our tour we had the misfortune to be booked in this hotel. When we arrived at the hotel it looked fine. We got our room key and walked and walked and walked to find our room. The room we were assigned to... More 

Was this review helpful? Yes 3
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear jbialy, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. Regarding your kind comments, I regret that we are not be able to satisfy your expectations during your last stay. With reference to your kind comments please be informed that we have tried to reply to you through e-mail... More 

Brescia, Italy
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 28, 2015

For this price you can be in the city center in a 4-5 stars hotel. Clean but food is below Expectations and desk personnel is unable to support even for basic needs. Overall not worth the price. Ona positive note, well done to the bar staff, always smiling and customer oriented

Was this review helpful? Yes 1
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear Gianluca M, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. Regarding your kind comment, I regret that we are not be able to satisfy your expectations during your last stay. The worst thing is that most our staff didn’t be able to impress you, but has been inefficient... More 

Frankfurt, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2015

This Sheraton hotel is split into 3 resorts. If you make bookings for quite a few people, make sure to leave a message that you want to stay in the same building. The hotel is quite nice. The rooms are very modern equipped but unfortunately there was only paid wi-fi at the rooms. Only free wi-fi at the lobby. There... More 

Was this review helpful? Yes 1
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Parco de' Medici Rome Hotel, responded to this review

Dear Gracefruit, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. I wish to thank you for your kind words of appreciation that will help us to improve ourselves, as we understand that with effort and difficulty we succeed to satisfy the needs and the expectations of our honoured guests.... More 

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