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All 1,263 Rome hotels

Sheraton Golf Parco de' Medici Hotel & Resort

4.0 of 5 Resort   |   Viale Salvatore Rebecchini, 39, 00148 Rome, Italy
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Sheraton Golf Parco de' Medici Hotel & Resort
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47%
Ranked #716 of 1,263 hotels in Rome
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782 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England
Contributor
16 reviews 16 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked a delux room for one night with extra space for a rate of 120EUR and was expecting quality I've come to expect of a Sheraton Hotel. What a disappointment. This review only covers the hotel room and it was awful - see pictures. Service and people were great but room was so dilapidated and poorly maintained that I... More

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Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Xerxel, Thank you for sharing your feedback with us through Tripadvisor. Regarding your comments, we are dumbfounded from what you kindly described. We’d like to have more details, if you have five minutes, please? If you could send us an e-mail at info@sheratongolf.it so that we can investigate the situation you have kindly depicted.We look forward your kind reply.... More

2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I was greeted by chaos at check-in. When I went back to the front desk with some questions it was chaos again. The front desk informed me that their only cash machine was in another building and I would need a shuttle to get there. When I asked to exchange USD, which I view as a basic need for a... More

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Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Cook1279, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. We regret that we failed to provide you with the requested service. Normally, a chaotic reception should not create a disservice as our staff is sufficiently trained to deal with all the procedures just the same. Sorry that you... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Arranged the hotel and transfers from airport/hotel/ship through Holland America. We had a room for 3 adults on the 4th floor, building 2 (main). Check-in was smooth and efficient. Giullo at the front desk was superb! Room was spacious, clean and comfortable. Large bathroom, great shower. Took the shuttle to the shopping mall, which was huge, clean and a nice... More

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Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Gdtoogo, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. I wish to thank you for your kind words of appreciation. We are very happy that you appreciated our service and our professionalism. Work with guest like you makes feel improved and give us the chance to getting better.... More

Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As I've said in several reviews, I understand you can not compare European hotels to those in the US but there should be minimum expectations. The water pressure in this hotel was such that we were unable to take a shower...we barely were able to wash up. The room was larger than most we stayed in while visiting Italy but... More

Was this review helpful? Yes 1
Direzione_Operativa, Public Relations Manager at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Joan T. Thank you for writing your review. I am sorry that we failed to leave you with a positive impression and sensation at the end of your journey. We further regret that our service was not what you’d expected and that our staff did not manage to show you enough empathy. We will work very hard to resolve... More

Cuneo, Italy
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been twice to the Sheraton Golf in Rome and I really love the hotel. it is an oasis of peace and relaxation, close to the airport and not too far from the city center. the staff and guest relation people are friedly and Always at your disposal for any need. I kindly recommend the hotel not only for... More

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Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Acirrincione76, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. We are very happy that you appreciated the beauty and the peace of our premises and enjoyed our services and offers such as our staff. We are very honoured to grant hospitality to everyone. We hope to be able... More

Rajkot, Gujarat, India
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed March 11, 2014

Was greeted by a lovely staff at the reception . Travelled with a group and the check in was as smooth as it could be. Rooms specious with good amenities. The hotel was full and got a little crowded during breakfasts. In the outskirts but a lovely and peaceful place.

Was this review helpful? Yes 3
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Darshit m, Thank you very much for you kind review. We are very happy that you appreciated the beauty and the peace of our premises and enjoyed our services and offers such as our staff. We are very honoured to grant hospitality to everyone. We hope to be able to welcome you back again so that we may be... More

Abu Dhabi, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 22, 2014

few remarks about this hotel. first thing keep in mind that the hotel is made of three separate buildings, not necessarily close to each other if you walk with bags, so better to ask before where is your room and give the right direction to the taxi driver. second thing to remember is that the hotel is not an airport... More

Was this review helpful? Yes 2
Direzione_Operativa, Responsabile relazioni pubbliche at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Luca294013, Thank you for taking the time to post your review. Our official website reflects that this hotel consists of 818 rooms and is divided into three different buildings. An 8-seater minibus is constantly available for transportation between the three blocks, 24/7. The nearest public transport is at the Muratella train station. Our hotel has four restaurants, four bars... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2014

Stayed in Parco 2 for one night before an early flight from Rome airport. Check in was efficient. Our room, on the business floor, was very spacious and nicely furnished. The bathroom was 5 star! Large, tastefully decorated, well laid out. The shower doors didn't leak and flood the floor, the doors didn't hit the toilet when opened ... such... More

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Direzione_Operativa, Public Relations Manager at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Frequentf, Thank you for sharing your feedback with us through Tripadvisor. We are so happy and delighted of your positive impression and experience. Regarding your comments about the shower, we are sorry for the inconvenience and we have forwarded your comments to our maintenance department who has since fixed the problem. Thank you again and we look forward to... More

Houston, Texas
1 review
5 of 5 stars Reviewed January 20, 2014 via mobile

Excellent customer service at this Hotel! We staid there two weeks over the Holidays. We upgraded to a full suite and we must say it was a great stay. The staff was great and very customer oriented, we felt at home at all times. From the reservation department to the reception, restaurant and room service your staff was great. We... More

Was this review helpful? Yes
Direzione_Operativa, Public Relations Manager at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Giulia V, Thank you very much for you kind review. We are very happy that you appreciated the beauty of our premises and enjoyed our services and offers. We are very proud to read that our staff has managed once again to earn our honoured guests’ approval. We hope to be able to welcome you back again so that... More

Eynon, Pennsylvania
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2014

Stayed here the last night of the tour. Got our rooms quickly and there was a nice large lounge for us to gather and talk, check flights on-line and say good bye to all our new friends. The room was large and the bathroom a dream compared with the last one. Far from the city but I didn't have any... More

Was this review helpful? Yes 1
Direzione_Operativa, Public Relations Manager at Sheraton Golf Parco de' Medici Hotel & Resort, responded to this review

Dear Juli W, Thank you very much for you kind review. We are very happy that you appreciated the beauty of our premises and enjoyed our services and offers. We hope to be able to welcome you back again so that we may be given the chance to surprise you once more. Yours sincerely, Marta Falasconi Acting Executive Office Coordinator... More

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Additional Information about Sheraton Golf Parco de' Medici Hotel & Resort

Also Known As:
Sheraton Golf Parco De` Medici Hotel Rome
Sheraton Golf Parco De` Medici Hotel And Resort
Sheraton Golf Parco De` Medici Hotel
Sheraton Hotel Parco De Medici
Sheraton Golf Parco Medici Hotel
Sheraton Rome
Rome Sheraton
Address: Viale Salvatore Rebecchini, 39, 00148 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Rome
#266 Luxury Hotel in Rome
#404 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Golf Parco de' Medici Hotel & Resort 4*
Official Description (provided by the hotel):
Modern Three-story Resort Hotel emphasizing golf with its own 18-hole (par-72) & 9-hole course (par 34) courses. ... more   less 
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