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All 1,267 Rome hotels

Mercure Roma West

4.0 of 5 Hotel   |   Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
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Mercure Roma West
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Ranked #569 of 1,267 hotels in Rome
A recent review
3 of 5 stars reviewed 3 days ago
Dean A Columbus, Nebraska
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Columbus, Nebraska
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

This is not an airport or tourist hotel. We just missed the free shuttle due to a delayed flight. The next shuttle was not for two and a half hours. The cab ride cost me 50 euros. I tried to schedule a return shuttle upon arrival for the next day and was told the first one was at 11 am.... More

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Top Contributor
58 reviews 58 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in this lovely hotel for just one night before leaving Rome. The rooms were clean, spacious and comfortable. The staff was nice and were accommodating. We ate dinner at the hotel due to lack of restaurants in the area-- no fault of the hotel. The food was delicious and the beer was fairly priced compared to almost every... More

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Calgary, AB
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is not well located for tourists, but offers very nice, large rooms, in a safe part of town and is reasonably prices for Rome. I would stay there again. Not so close to the airport as it may suggest.

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Top Contributor
54 reviews 54 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel room was spacious, however, the location is rather isolated and I regret that the room does not have a safe box, which is a must to suit to any international traveler who carry various important documents.

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gmdirezione, Direttore generale at Mercure Roma West, responded to this review

Dear guest, thank you for your reporting, for the Hotel position, we have a shuttle service to the underground station from 8 AM TO 11 P.M. that help a transfer of our guests, for the safety box, we have the safety box to the reception for our guests, but this direction proveding in the next time all rooms of this... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

After spending €80+ in taxi fees, you might as well stay closer to the airport for savings and convenience. This hotel's airport shuttle is shameful. I had to pay €40 and find a ride to the hotel, because I arrived to Fiumicino @ 6 pm (their shuttle stops running at 5:30 pm for the day). I just tried to book... More

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Paris, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I chose this hotel for the 7/7 free shuttle from Roma airport, the rate and the brand (Mercure, Accor). I arrived at Fiumicino airport at 8.30pm, and there was no shuttle. I called the hotel and they told me last shuttle is at 5.30pm, it is written on the web site! And a taxi should be no more than 40€.... More

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Oldbury, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This is really nice hotel but little far from main attractions. They have free shuttle bus service from airport to hotel and back but only 3 times a day. We find shuttle bus to metro station very useful. Again limited times a day but there is bus. Enjoyed swimming, steam and sona bath.

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Gold Coast
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The wrong explanation on the booking pages is misleading. The shuttle bus is not even picking you up if you inform the Hotel prior to the arrival, if you book this place you have to add Euro 60 for a 10 Min drive to the Hotel. Only 6-7 seats in the small bus, same trouble with the shuttle to the... More

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Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 4 weeks ago

Only three scheduled airport transports a day, none at good times for international travelers. This property was remote; hotel directing you take public subway plus a bus, or a $60 taxi ride, to arrive because of limited hotel van service. When departing, our hotel van driver assured us twice that he was dropping us at the correct terminal for US... More

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Additional Information about Mercure Roma West

Address: Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Roma West 4*
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Also Known As:
Mercure Eur Roma West Hotel Rome
Sheraton Roma West Hotel
Four Points Rome
Rome Four Points

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#27 Spa Hotel in Rome #33 Best Value Hotel in Rome #222 Luxury Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. ... more   less 
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