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Mercure Roma West

4.0 of 5
Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Hotel amenities
Mercure Roma West
Ranked #530 of 1,286 hotels in Rome
3.5 of 5 stars 143 Reviews
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143 reviews from our community

    Trip type
Traveler rating
    24
    51
    41
    17
    10
Date Rating
Fairfax, Virginia, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2012
1
person found this review helpful

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copenhagen,DK
1 review
4 of 5 stars Reviewed April 18, 2012

I just recently stayed over Easter with my girlfriend in your Hotel and wanted to thank the staff from reception to housekeeping for a superb pleasant stay. It made our trip much easier with the commodities from bar to restaurant, (although in this section much needed support might be better) but overall the staff reacted in a very professional way.... More

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Luca Pedullà, Front Office Manager at Mercure Roma West, responded to this review
April 29, 2012

Dear visitor, We are very pleased that your Easter holidays in Rome were you pleasantly lived thanks to our service hospitality and we thank you for the positive comments that you have witnessed and shared publicly. With the hope to welcome you again in future, greet you with affection. More

Winterfell
1 review
5 of 5 stars Reviewed April 13, 2012

I stayed in this hotel for both business and leisure. i checked in late but yet i found two very nice and caring guys at the reception desk who promptly told me to park my car in the garage, like they knew it was a rented car i had :) The room was reasonably spacious and comfortable and i chose... More

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Luca Pedullà, Front Office Manager at Mercure Roma West, responded to this review
April 29, 2012

Dear visitor, we are happy to have helped to making your stay in Rome pleasant and that our free garage parking available for our guests has been enjoyed to you, as well as the professionalism and courtesy of staff. Thank you and greet you with a see you soon More

Posted by an Accorhotels.com traveler
Gorinchem, The Netherlands
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 31, 2012
3
people found this review helpful

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Belfast, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 31, 2012

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Luca Pedullà, Responsabile reception at Mercure Roma West, responded to this review
May 27, 2012

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Toronto
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 4, 2012
1
person found this review helpful

Booked this hotel through Hotwire and chose the area close to Rome's Fiomicino's Airport. Please beware that this hotel is quite far from the airport AND quite far from Rome. The easiest way to get to this hotel is to take a taxi from the airport. The hotel doesn't offer a shuttle bus, you can negotiate a fare from the... More

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Uppsala, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 12, 2011
1
person found this review helpful

I stayed in this hotel from Tuesday noon to Friday noon for a work conference, with everything paid for, so I can't comment on price/value. The participants came from all over Europe, so this hotel was chosen because it's relatively close to the airport. It's however an ordeal to get into the historic city of Rome. First you have to... More

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Luca Pedullà, Responsabile reception at Mercure Roma West, responded to this review
January 23, 2012

Dear Mr.Evor, First of all we would like to thank you about your comments because they can help us to get a better service. We apologize for all the problems you had in your stay. About the slow wifi internet connection, we are improving the service. We hope to see you again in MERCURE EUR ROMA WEST. Best regards Luca... More

Surrey BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 11, 2011
1
person found this review helpful

We arrived on Sunday Oct.2 and booked the shuttle service to downtown Rome for Monday morning. We were dropped off at the Colosium and I made a point to show the driver the schedule and pointed to the 7:30pm pick up time and repeteted the time in english. We arrived back at the pick up location(same as drop off) at... More

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Hong Kong, China
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 28, 2011
1
person found this review helpful

Stayed for 3 nts. Did not use any of the facilities, so cannot comment. But the reception staff were fine with us. The room was of a good size and clean, with kettle and fridge. Room rate was reasonable- choose to stay here because we had a car to go into Roma to see the sights. If you don't have... More

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Canada
Top Contributor
55 reviews 55 reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 23, 2011

The review by Gayathri_Iyer sounds unreal but it is eerily close to reality. I should have read it before I booked this hotel for our family of five (two separate rooms). The tiles in the swimming pool were coming off and they require you to wear a shower cap to swim. Breakfast and in-room Internet access are outrageously expensive. There... More

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Additional Information about Mercure Roma West

  • Sheraton Roma West Hotel
  • Four Points Rome
  • Rome Four Points
Address: Viale Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Price Range: PLN: $

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