The staff were extremely friendly and helpful. The breakfast was good with lots of choices including eggs and bacon. The room was small (as typical for Europe) but clean. The rooms were quiet. The bar was quaint. The only negative was the people next door had a purse and another small item which disappeared from their room. We did not...
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The location of this hotel is great. It is a short walk to the walls of the Vatican, and the hub for hop on- hop off bus tours. Underground parking is available (20 euros/day) and computer use is free.
The hotel bar is well stocked and offers a variety of specialty drinks and foods. Benny, the bartender/chef is experienced and...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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I stayed with my family here for one week. The hotel was good value for money and and was very close to Vatican City (eg St. Peters, Vatican Museum, etc...). Its not the most attractive area in Rome and is fairly light on for good quality food choices, but if you are willing to use the metro and buses (easy...
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Dear Guest,
let me start by thanking you for sharing your experience at our property with other travellers.
Your opinion is very important to us, and we really value it! By telling us what you liked and how we can improve, you will help us to give a high quality service to you and to other guests in the future....
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Rooms : we had a fashion room and a twin room. The twin room was spacious and very neat. The fashion room was FANTASTIC ! ! with a fully retractable sun roof in the upstairs bedroom and a huge bathroom.
Breakfast : Breakfast was a nice spread ranging from hot and cold foods.
Location : Extremely convenient for Metro and...
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Dear Guest,
thank you very much for your nice words!
Your satisfaction is so important to us that, when we achieve it, it is like a little victory for all of us!
Riccardo wishes to thank you as well for being so kind and, as we all do, hopes to see you again in the future!
Sincerely,
Paola Pistolesi,
Customer...
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My wife and I stayed here for 5 nights. We have stayed at this hotel a couple of times before, and this time another couple joined us for a stay in Rome.
The hotel has a very modern décor and is located in a quiet street, not far from the Vatican and St. Peter’s Basilica. It is a nice area...
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Dear Guest,
let me start by thanking you for spending some of your time to share your experience at our property.
Your opinion is very important to us, since it helps to give a better service to you and to other guests in the future.
I am very happy you enjoyed your room and the breakfast items; concerning your friends'...
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I enjoyed our stay at the Springhouse. Maurizio warmly checked us in after a long flight from the states. We went to the small restaurant and met Benny who made us feel right at home and always had a smile for us. Sergio was wonderful in the morning and knew exactly what we wanted in the morning after our first...
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Dear Guest,
thank you for spending part of your time to write a review about your stay with us!
Your words are so motivating for us! Maurizio wishes to thank you as well your review about his service!
One trip is not enough!! You have to come back to visit us soon!
Sincerely,
Paola Pistolesi,
Customer Care Specialist.
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Nice, helpful staff, clean rooms, sufficient breakfast buffet. The staff did an outstanding job coordinating arrival information and setting up transportation from airport to Hotel and Hotel to Port. The Hotel has an excellent location near the Vatican.
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Dear Guest,
thank you for sharing your experience at our property with other travellers!
I hope that, when in Rome again, our hotel will your choice!
My best regards,
Paola Pistolesi,
Customer Care Specialist.
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We stayed here at the end of August post cruise after staying pre-cruise at a different hotel in a more central part of Rome. This hotel was picked because of the tripadvisor reviews and because we were doing the Vatican tours. We arrived before lunch post cruise and the roon was not ready so we waited in the lobby. After...
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Dear Guest,
let me start by thanking you fro spending some of your time to share your experience at our property with other travellers.
I am very sorry you did not appreciate the Fashion Room; its particular and modern design has always exceeded guests'expectations.
Since customers' satisfacyion is our main goal, I really hope you'll give us the pleasure to...
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I was concerned going solo in the big city of Rome. No need to be concerned. I picked the hotel for the location. A couple of blocks from the Vatican and some very nice cozy places to eat in the surrounding neighborhood. Angelo never let me leave the restaurant without a shot of Grappa (not for the timid). The rooms...
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Dear Guest,
thank you vbery much for your nice review!
I hope that, when in Rome, we'll be your choice again!
Kind regards,
Paola Pistolesi,
Customer care Specialist
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We chose the hotel based on Trip Advisor reviews and we were not disappointed at all. The rooms were clean, the personnel helpful and friendly and the hotel is really close to the Vatican and the main subway line. It was also very easy to book online and price was reasonable compared to other hotels in Rome.
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Dear Guest,
thank you for spending some of your time to post a review about your stay with us1
I am very happy you enjoyed it !!
Hope to host you again in the future,
Sincerely,
Paola Pistolesi,
Customer Care Specialist
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