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All 1,264 Rome hotels

BEST WESTERN Hotel Spring House

3.0 of 5 Hotel   |   Via Mocenigo, 7, 00192 Rome, Italy
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Ranked #200 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Michael S
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742 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Absolutely cannot stress enough that this was the most unique and pleasant hotel stay of our European vacation. Situated next to the walls of Vatican city, and within short jaunt of the subway, staying here gave excellent access to all the splendor that is Rome. Room was grand and modern with a touch of old world charm. Staff were eager... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel along with the delicious breakfast. We are so happy when we read the intention of our guests to come back and... More

Toronto, Canada
Top Contributor
245 reviews 245 reviews
50 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel - really good location and close to Vatican City. Friendly staff- especially the bartender who was fantastic. Decent rooms - the double room was comfortable and had a nice bathroom. The single room was a closet - by far the smallest single accommodations I have seen in Europe. Breakfast wasn't that great - I would suggest skipping it.... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, We are sorry to know that the room was not big enough for you but we would like to remind you that the reception is open 24 hours for all your needs. If you have notified, we would have given you a larger one or would have shown a different type: whenever is possible is always a pleasure... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is a great place to stay from all perspectives. The staff is extremely good and the location is perfect, a five minute walking distance from St. Peter square and Vatican museums. Staying at the junior suite with family and everything is very good. The only thing I would say is that vegetarian menu is limited and most of... More

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel and nice local restaurants. Kids are very special guest inour hotel and we are very happy to know that as a... More

Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a short walk from Cipro metro station. A well located budget hotel with great staff, air conditioning that works and breakfast included. Only a small dining room but we had no trouble getting a table for breakfast. Plenty of choice, included hot food. Only issue is the rooms on the ground floor have very high windows so unable to... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for dedicating part of your time to share your feedback with other travelers and thanks for choosing us during your stay in Rome. We are sorry to know that the room was not nice enough for you but we would like to remind you that the reception is open 24 hours for all your needs. If you... More

Reut, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed for 8 nights during our visit of Rome in August We were a family of 4 (including two teenagers). We had the quardaple room which was very nice and comfortable. The room is nicely decorated, beds are confortable, the skylight window is nice and the free minibar was a good amenity. There is a need to install a... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, I read with great pleasure your posting on TripAdvisor regarding your stay at the Hotel Springhouse Thank you very much for being so generous with your comments. Delighted to note that you found the staff attentive and helpful, we do hope to have the opportunity to welcoming you again in a very short future. Once again, thank you... More

Trowbridge, United Kingdom
Top Contributor
104 reviews 104 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A fantastic hotel overall, service at check in was brilliant, the receptionist spoke brilliant English and gave us wonderful tips on where to go what to see and how to get there. All the other staff spoke great English and were always very helpful. The room was very nice, we chose to stay in a fashion room which is split... More

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear guest, It was such a pleasure to read that you were satisfied with our services at the Hotel Springhouse and I thank you very much on behalf of the entire team for leaving these comments on Tripadvisor ! Indeed, the satisfaction of every individual guest is very important to us and we are thrilled that we achieved this goal.... More

Tustin, California
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just two blocks from the metro you can easily access everything the city of Rome has to offer. You are only a five minute walk, or less, from the Vatican museum and St Peter's Square and there are plenty of neighborhood restaurants available that are all withing a two block radius. I only have positive things to say about this... More

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel along with the delicious breakfast. Follow us on facebook, twitter or google plus, if you fancy, and we can keep you... More

Leatherhead, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel right next to Vatican. Metro station 5 mins walk away.lots of bars restaurants and ice cream shops near. Nice Mexican and Kabab place opposite. Vatican entrance 5 min walk away.Staff very friendly good aircon in room nice buffet breakfast get there early as limited tables .

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Thanks for sharing your opinion with the all trip advisor community. We are very happy to read that your experience with us was very positive. Our staff is very attentive to all needs of our guests and ready to solve any problems and I am glad you did experience it directly and indirectly. As you underlined, the location of our... More

Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely stay at hotel. Brilliant location. Excellent value for money. But be aware cleaners move every thing. My daughters cuddly cat(stuffed)which she had had since birth went missin. When reported was told all items should be locked in safe. How rediculas. What a shame spoilt a good Holliday for Chloe as still upset at night

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

I am happy to hear you spent a lovely stay in our hotel and i would like to thank you for having chosen our property for your roman holidays. I am sorry your daughter lost her cat. All our staff looked for it for days: we even called the laundry to check if by any chance it was taken there... More

Austin, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2014

My husband and I stayed here for a night while on our honeymoon in Italy! We were greeted warmly by the staff and immediately checked into our room. Our room was on the 5th floor but the elevator was tiny and not very fast so we took the stairs every time. The room was a decent size but the bathroom... More

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all, Thank you for taking some of your time to write a comment about your experience in our hotel. We are happy to read that you enjoyed your stay with us despite the fact you found the bathroom not big enough. we just want to remind you that if you had noticed the front desk staff,... More

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Additional Information about BEST WESTERN Hotel Spring House

Address: Via Mocenigo, 7, 00192 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Spring House 3*
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Also Known As:
Best Western Rome
Rome Best Western

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