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BEST WESTERN Hotel Spring House

#225 of 1,268 Hotels in Rome
Certificate of Excellence
3.0 of 5
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Via Mocenigo, 7, 00192 Rome, Italy
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BEST WESTERN Hotel Spring House
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Ranked #225 of 1,268 Hotels in Rome
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Wendy S Geneva, Switzerland
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855 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel at a great location near the vatican museums. Friendly staff. Free wifi. We had a split level junior suite with 2 older kids which was great. The minibar was free in a junior suite, that was an unexpected surprise. Breakfast was super, all possible choices of sandwiches and pastries, juices, bacon, sausages and eggs and coffee, tea and... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thank you so much for your lovely review. We are very glad that you enjoyed your stay with us and that you have appreciated the good variaty of products offerede during the breakfast. We are also so happy at reading that you would reccomend our hotel to others and you would stay with us again. Waiting for you... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great hotel in a great location. About a 8 minute walk to Vatican City. Our family of 4 stayed in a large room on the top floor. Large bathroom with tub and separate shower. Breakfast was included. Eggs, bacon, sausage, fruit and the pastries WOW!! It was the best breakfast we had in Rome. Staff was very friendly and helpful.... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for the positive feedback. We are very glad at reading that you have appreciated your quadruple room on the last floor ( with a nice terrace ) and the professionality of our front desk staff along with the quality of our breakfast. Hope to see you again soon in our hotel. "Arrivederci" Customer Specialist Best Western Hotel... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff make this hotel. It is a cut above the normal Best Western standard. You really have to sit back and watch them to see how hard they are working and how nice and polite they always are. Fantastic. At night the bar person (a couple of nights during our stay it was a gentleman and on the 1st... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all Thank you so much from the entire team. For the great review and for the compliments toward our staff. We are so happy to read your great review and makes us proud. Feedback like yours are really important to us and give us new incentives Regarding room 139 I just would like to clarify that... More 

Caterham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here, rooms are a good size and clean, breakfast was really good, needless to say good coffee. Good location few hundred yards from the metro and a stones throw from the Vatican Museum, friendly staff.

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. More 

Phila, Pa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

Late review but better late than never. Stayed May 2014 and really enjoyed everything about the hotel, room, staff and location. Our room was on the 1st floor and we really never had issues with noise or interference with other guests. The only small issue we had was with the escape of water from the shower. They should find a... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your kind comment. We are glad to read you were satisfied with your stay at our hotel. We would also like to inform you that we have recently changed our box showers. It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards More 

Eugene, OREGON
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

Updated hotel, friendly, helpful staff, nice breakfast options, superb coffee. Stayed two nights in junior suite, which is a sort of loft for 4 people, good beds, nice shower, felt secure and comfortable. Would recommend, especially for the price-location ratio: there is noting closer to Musei Vaticani, the price is fair, and there is a subway station two blocks away.... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. Our aim is to transform a simple vacation into an unforgettable experience. Thank you for referring that you would reccomend our... More 

Kaiserslautern, Germany
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 4, 2015

We booked this hotel for our 3 day stay in Rome before our cruise out of Civitavecchia. We selected this hotel because of its location.The hotel is located less than 2 blocks from the Vatican, which works wonderfully for meeting early morning tours. Our room was located on the top floor, which is not accessible by the elevator, which could... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks so much for taking some time to share your positive opinion ad feedback about your holiday at our property. It is very important for us that your stay in Rome remains an experience and not only a stay. Being located very close to the Vatican museums and St Peter Basilica is another plus for our guests. We... More 

Maitland, Australia
2 reviews
5 of 5 stars Reviewed February 28, 2015

Great value hotel situated very near the Vatican. I stayed in the "Fashion Room" with my two sisters and it worked a treat for us. The staff were informed, spoke good English and helpful. Being in this location in Rome the food and drink are cheaper and the restaurants were full of locals. The location is a very, very short... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, We are very happy to read that your experience with us was very positive. As you underlined, the location of our hotel close to the Vatican and metro station is ideal and makes sightseeing really easy. We are very very happy to read that we will be your choice again for your next trip to Rome. Looking forward... More 

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed at the Hotel Spring House for a total of 3 nights which surrounded a cruise. We stayed 2 nights prior to a cruise and 1 night post-cruise. Both times were supposed to be in "superior" rooms. We booked this room for the proximity to the Vatican and believe me, it did not disappoint in that area! We had... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Many thanks for your lovely review and for the compliments spent toward our hotel and the staff. As you underlined, the location of our hotel close to the Vatican and metro station is ideal and makes sightseeing really easy and I am glad you have appreciated that as well. Just would like to clarify about the differet size... More 

Jindabyne, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2015

We had 3 nights at Spring House in January 2015 and overall were pretty happy. Staff were all very professional and attentive, from the check in and reception through to the breakfast wait staff in the dining room through to the cleaning staff. Special mention for the reception staff that gave directions and advice on securing tickets to the football... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all, Thank you for taking some of your time to write a comment about your experience in our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for referring that you... More 

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