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BEST WESTERN Hotel Spring House

#234 of 1,270 Hotels in Rome
Certificate of Excellence
3.0 of 5
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Via Mocenigo, 7, 00192 Rome, Italy
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BEST WESTERN Hotel Spring House
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Ranked #234 of 1,270 Hotels in Rome
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Gwenlevy Orlando, Florida
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873 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our first time in Rome, travelling 6 widowed ladies over the age of 70. The staff was helpful, courteous,and very friendly. They recommended some very good restaurants for dinner. Their full American breakfast was truly a full breakfast, complete with pastries and bacon and eggs. The dinner was fine as we were exhausted from touring all day and... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks so much for taking some time to share your positive opinion ad feedback about your holiday at our property. It is very important for us that your stay in Rome remains an experience and not just a stay and we are happy to read that you enjoyed our roman hospitality . Being located very close to the... More 

Sevenoaks, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

I usually visit Rome in the 2nd week of May to attend the Italian Open tennis and the Spring House has been my best hotel experience to date. I paid a bit extra for a "superior" double but was disappointed that the bedroom and bathroom were smaller than I expected. The member of staff at Reception explained that "superior" referred... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Thank you for dedicating some of your time to write a comment about your stay at our hotel. Thanks also for the compliments we have really appreciated. We are looking forward to another occasion to welcome you. Kind regards More 

Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent recommended. Close to the vatican with good restaurants nearby. Close to transports links. The staff are friendly and helpful and they have grasped making hot tea for us british. I would recommend this hotel to everyone considering visiting rome

Review collected in partnership with Best Western

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Many thanks for your lovely review. We are so glad tha you had a great stay with us. Thank you for referring that you would recommend our hotel to others. We would be more than Happy to Welcome you again for your next trip to Rome if you consider to come back to the eternal city. Best Regads... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

as menioned, great location, great staff, but over price out side of those to things...when you are paying over 250euros a night you would expect more than "Average stay"...Breakest was average, room was average...staff was great, location was great...all in all, great city, hotel was average, but you don't go to Rome to sit in your hotel....you go to Rome... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all thanks for taking part of your time to write a comment about your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. In high season such as May and June fare are higher in the city art, whist if you book during low season like November, January... More 

Tucson, Arizona
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Entire staff was professional, pleasant, organized, efficient, competent, friendly, knowledgeable, and of great importance, helpful with directions, suggestions, information on transportation and restaurants, and sights. Breakfast was excellent, healthy, with extensive choices. monsoon7

Review collected in partnership with Best Western

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed our delicious breakfast. So proud to read that you found all "Perfetto" :) Looking forward to welcoming you again in our hotel for your next vacation in Rome. Best Regads Customer Care Department... More 

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fab hotel close to vatican. Staff outstanding,friendly and couldnt do enough for us. Room great and breakfast pretty good. Great service from breakfast staff especially Ricardo and Simone plus the rest of staff at hotel. can't praise the staff enough and I have stayed in plenty of hotels around the world.

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thanks for the lovely review :) We are aways so happy at reading this kind of review and make us proud. The professionalism and attitude of our staff is always appreciated and thanks to confirm that once again. On behalf of Riccardo and Simone and the rest of the staff we would like to thank you. Looking forward... More 

Castle Rock
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great property to stay at while visiting Rome. My family of three stayed here while sightseeing for a long weekend. The staff was exceptionally helpful and friendly, including the front desk, bell, and restaurant staff. A clean room, comfortable beds, adequate WiFi, and a very nice breakfast buffet really made our weekend nice. This property is very... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks so much for taking some time to share your positive opinion ad feedback about your holiday at our property. It is very important for us that your stay in Rome remains an experience and not just a stay and we are happy to read that you enjoyed our roman hospitality and cuisine. Being located very close to... More 

Brooksville, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

A great location for the Vatican Museum and St. Peter's Basilica. We had booked a tour of the Vatican and the meeting place was two blocks from the hotel. The room seemed a bit small but very clean and the staff seemed eager to please. We found the breakfast bar a step above most.

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thanks for your review and for choosing us during your stay. We are glad to read that you enjoyed, overall, your stay with us and you appreciated the location so close to the Vatican Museums and Sistine Chapel and the many possibility our guest have to enjoy our beautiful Rome from the Hotel. Hope yo host you again... More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

Great hotel at a great location near the vatican museums. Friendly staff. Free wifi. We had a split level junior suite with 2 older kids which was great. The minibar was free in a junior suite, that was an unexpected surprise. Breakfast was super, all possible choices of sandwiches and pastries, juices, bacon, sausages and eggs and coffee, tea and... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thank you so much for your lovely review. We are very glad that you enjoyed your stay with us and that you have appreciated the good variaty of products offerede during the breakfast. We are also so happy at reading that you would reccomend our hotel to others and you would stay with us again. Waiting for you... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

Great hotel in a great location. About a 8 minute walk to Vatican City. Our family of 4 stayed in a large room on the top floor. Large bathroom with tub and separate shower. Breakfast was included. Eggs, bacon, sausage, fruit and the pastries WOW!! It was the best breakfast we had in Rome. Staff was very friendly and helpful.... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for the positive feedback. We are very glad at reading that you have appreciated your quadruple room on the last floor ( with a nice terrace ) and the professionality of our front desk staff along with the quality of our breakfast. Hope to see you again soon in our hotel. "Arrivederci" Customer Specialist Best Western Hotel... More 

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