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BEST WESTERN Hotel Spring House

3.0 of 5 Hotel   |   Via Mocenigo, 7, 00192 Rome, Italy
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Ranked #198 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
mylobirmingham birmingham
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776 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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birmingham
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Very small for a Best Western Hotel . Reception , Bar and Restaurant on the small side. Staff very friendly. Breakfast was good . Rooms are clean and beds comfortable. About 5 min walk to Vatican City.

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Best Regards, Customer Care Department Best Western Hotel Spring House More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here in June 2013. Generally nice hotel . We had an issue with the aircon earlier. Our room was narrow and long. The aircon machine fitted in one corner is not effective. The hotel changed our room next day and gave us one room out of the suite on 1st floor. This room was good and with a... More

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ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, let me thank you for choosing us! We are very happy for your positive comment. Certainly our position, close to the Vatican and ten minutes from the city center will permit you to not lose the beauty of a city rich in history as Rome. Your appreciation to the staff so attentive to all the needs of our... More

Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

The only good things about this hotel are the free wifi and the location -- very, very close to the Vatican Museum and a 5 minutes walk to St Peter's Square. Nothing else. So why not? 1.) only 1 elevator -- very small and veeerrryy slow. So if you have several people in your party with several luggage, it will... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

we are pleased to hear you apprecciated our location but we are sorry to learn that a few of our services did not completely meet your expectations.: we have a porter all day in order to help parties of many people with their bags so that you can simply leave your luggage downstairs. Our breakfast room, recently renewed and enlarged... More

Tampere, Finland
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I would say good price/valuehotel. A little but off from the center but metro stop was only 5 minutes walk away. I would say good breakfast comapred to what you usually get in Italy. We had problems with other rooms AC and they coudl not fix it so we got another room with working ac. The staff spoke good English... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your kind comment. We are glad to read you were satisfied with your stay at our hotel. It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards More

Sutton, Quebec, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights. Is within minutes of the Vatican..prices are reasonable for Rome,mind you the room is small if you compare to North American standard.rooms are very clean very comfortable breakfast was included with a very good selection to eat. The staff are very helpful most of them spoke English and tried very hard to make themselves under... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Thank you for dedicating some of your time to write a comment about your stay at our hotel. Thanks also for the compliments we have really appreciated. We are looking forward to another occasion to welcome you. Kind regards More

Jersey Channel Islands
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As soon as we checked into Hotel Spring House we were made to feel welcome. Our room was very large (4 adults) with ample size bathroom, fresh towels daily. Breakfast, just what you needed for the day ahead, very good choice of foods from cereal-cooked-hams-cheese-fruit-crosisants-cake-yoghurt. Plenty of fresh coffee, nothing was a problem. Very close the The Vatican City which... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. It is a pleasure to read that you also liked our american bar and its service and cuisine. Our aim is... More

Skillingaryd, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We wanted a hotel close to the Vatican and checked trip advisor for reviews. We found positive reviews about this hotel and decided to book. Well, the reviews we read were very true. The room was good, the bathroom was quite small but it had everything we needed. Because of the platinum status we had a free minibar, which was... More

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

First of all thanks for having chosen us during your stay in Roma .We are very glad to know that you enjoyed your stay with us and you appreciated the professionalism of our staff and the level of the hotel services. More

Minneapolis, MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel with a vacation package for a part business, part vacation trip. It was a terrific choice! The front desk staff were friendly, professional, courteous, and very helpful, seeming to care that I had a positive all-round experience, and went beyond what is expected in helping me with transportation, directions, and handling a local phone call inquiry.... More

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely and positive review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel We are very happy to read your total satisfaction. We are always glad and proud wnen we reach this... More

Pasco
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The bathroom and bedroom were very small but it suited our needs. Take your water bottles from your room with you and refill at breakfast because water bottles for purchase outside are expensive!. Breakfast is very generous with scrambled eggs, plates of cheese n tomatoe slices on the side every morning. There is usually bacon and or sausage to accompany... More

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for sharing your opinion with the all trip advisor community. We are very happy to read that your experience with us was very positive. If you were not completely satisfied with the room during your stay you could have asked the Front Desk staff to upgrade you, with a small difference and according to availability , in... More

Houma, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This was my first trip to Rome. I do not know what the size of a normal hotel room in Rome is, but by American standards, this room was small. The bed took up most of the room. The shower was very small also. The elevator (only one) was very slow. On the bright side, the room was very clean... More

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

I would like first of all to thank you for having chosen to stay in our property. I would like to inform you that our hotel has different typologies of rooms: bigger rooms with large bathrooms , showers and bathtubs are also available by reserving a fashion room for example. Our front desk staff is anyway always at your complete... More

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Additional Information about BEST WESTERN Hotel Spring House

Address: Via Mocenigo, 7, 00192 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Spring House 3*
Number of rooms: 63
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Also Known As:
Best Western Rome
Rome Best Western

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