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BEST WESTERN Hotel Spring House

#221 of 1,269 Hotels in Rome
Certificate of Excellence
Via Mocenigo, 7, 00192 Rome, Italy
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1 room 1 guest
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BEST WESTERN Hotel Spring House
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914 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
  • All months
    (914)
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    (253)
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London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly, welcoming staff. Taxis were organised to collect us, and to drop us off at Fiumicino Airport. There is a room available to store luggage should you arrive before check in time, or after check out time. The room, on the second floor was fabulous, cleaned beautifully each day, with fresh sheets and towels daily. We certainly did not... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

I travel extensively at home in the States and very often rely on the dependability of the Best Western chain. I had booked a double superior room here and was a bit surprised by how small the room was. I know we are spoiled at home with lots of "space" so I decided to take it all in stride. The... More 

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Derby, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right behind the Vatican! Walking distance to the entrance of the Vatican and to the metro for easy traveling to other places in Rome. We were offered coffee in the front desk while we waited for our room to be ready (we got there before the check-in hour). The receptionist was very helpful, gave us maps and... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

We are proud to read your nice words and we would all like to thank you for your your beautiful review on our hotel. More 

Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love the family room, good size for our family, and I love the french balcony that facing the back of the Vatican city, very close. Room is clean, functional, very quiet and comforting. Location is just great, a base for Vatican and Rome Sightseeing. Staffs are extremely professional and very helpful, they all can speak English! The breakfast is... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for choosing us for your stay in the eternal city dedicating part of your time sharing your feedback with other travellers. We are so glad that you have appreciated our Deluxe Rooms ( or Spring Rooms ) with the little terrace along with the professionalism of our staff. Waiting for your return in our property and it... More 

Baku, Azerbaijan
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, though a bit pricy as the rooms are too small and the bathroom is really small. Service was friendly and good, breakfast - you should come really early, as in case you come closer to 8 a. M., there is a risk you will have to wait a bit for the table to be available. The location is... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, I am glad to read that you enjoyed, overall, your stay with us and you appreciated the location so close to the Vatican Museums and Sistine Chapel and the many possibility our guest have to enjoy our beautifull Rome from the Hotel. We do offer different types of rooms which are also different in size: all typologies of... More 

Israel
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was such a nice place to stay. first of all the location of the hotel was very good, it's very closed to the vatican museum, the area was full with resturants and shops. it was less than 10 minutes walk to the Metro station and it was only 2 stops from the spanish steps station. the room was very... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thanks so much for your lovely review. It s so nice that you had a great stay with us and that you would reccomend to others Looking Forward to welcoming you again for your next holiday in the eternal city. " A presto " Best Regards Customer Care Department Best Western Hotel Spring House More 

New Orleans
Level Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is good, the price is right, the rooms are tiny, the breakfast is great, there is one slow elevator, our AC didn't work the first night and the night desk clerk was no help. While we encountered one staff member who was less than helpful, we were moved to another room with a working AC the next day... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks for sharing your experience wit us. I am sorry if you have experienced some little issues during your stay, but as you noticed our staff is all ( without exception ) friendly and very helpful and willing to solve proplems that might occurs if reported to the front desk. I am very happy to read that eventhough... More 

Italy
1 review
4 of 5 stars Reviewed 4 weeks ago

I spend four nights at this hotel and I enjoied the stay. The room was perfectly cleaned and the employees absolutely great. The breakfast was good and included English and international food. I really suggest this accomodation.

Review collected in partnership with Best Western

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, We would like to thank you for the positive review and feedback. So nice that you mentioned that you would reccomend us to others. It will be a pleasure to host you again in the future. "Grazie" Best Regards Customer Care Department Best Western Hotel Spring House More 

Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

POSITIVES 1) If you are travelling with a car while coming from the north and the airport you dont hit any ZTL to arrive the hotel. You should arrange reservation for hotel's closed car park (charge 2015 July was 20E/day) 2) It is immediate vicinity (150 metres) to the Vatican Museum entrance; (though exit is much further away almost 15... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all, Thank you for taking some of your time to write a very positive comment about your eOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is very conveniently located next to the Vatican Museum. This is a great location to be staying at when exploring the city. The hotel stuff was excellent. The breakfast each morning was outstanding. This is your place to stay!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thanks so muchf or such a positive review and nice compliments toward our staff and property. We are glad that you have enjpyed our location too which is a plus on holiday: it makes sightseeing very easy. We are looking forward to welcoming you again in Roma for your next vacation Best Regards Customer Care Department Best Western... More 

Hotel Review Summarization

What travelers say

  • Vatican museum(12)
  • Very helpful(4)
  • Rooms are small(3)
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