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BEST WESTERN Hotel Spring House

3.0 of 5 Hotel   |   Via Mocenigo, 7, 00192 Rome, Italy
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Ranked #209 of 1,263 Hotels in Rome
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Valerie W Malaga, Spain
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794 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malaga, Spain
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great staff, very helpful, knowledgeable and friendly, very clean hotel and excellent comfortable beds. Good wifi signal. Very close to the Vatican and metro. Lots to see and do. A bit outside the main centre but preferable to being close to the bus station. Breakfast was ok- various pastries, breads, cereals, fruit although the hot food selection was not particularly... More 

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the breakfast delicious and the staff was diligent and kind. The cooker staff was always willing to comply guest requirements. Internet connection was good. My Room was quiet and comfortable.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was the perfect way to end our honeymoon. We booked three nights, the first night the room was perfect but a bit too noisy and the staff gladly moved us to another room which was even more amazing (and silent). All our things were moved while we were out for the day so we didn't even have to... More 

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Spokane, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 6 nights in Rome late May. Single room was very small but perfect for one person. My room included a small fridge that had a small bottle of wine, a couple of cans of beer 4 or 5 cans of juice. If I drink the beer and wine and next day there was more. Room was small but... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 6 nights at the Best Western with my wife and 2 daughters. We booked a "Fashion Suite". The room had a loft with 2 single beds and a double bed downstairs. This was a nice arrangement to allow some feeling a space between the adults and the kids. The location is pretty good, especially if you are concentrating... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm glad we found this hotel for our family vacation in Rome. The employees were very helpful and willing to help all the time. The concierge even lent me a wifi hotspot for free. Breakfast was good and my kids loved it. The hotel staff is very friendly and offered us free drinks and snacks. Walking distance to the Vatican... More 

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 22, 2014

We were pleased to find a good hotel that offered us free breakfast every morning, close to the Vatican for our first trip to Rome. The hotel staff was not the friendliest. There were a handful of employees that did bring the smiles and were very helpful. That included Mateo & Elsa in the front desk, they were the only... More 

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birmingham
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 14, 2014

Very small for a Best Western Hotel . Reception , Bar and Restaurant on the small side. Staff very friendly. Breakfast was good . Rooms are clean and beds comfortable. About 5 min walk to Vatican City.

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Best Regards, Customer Care Department Best Western Hotel Spring House More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

We stayed here in June 2013. Generally nice hotel . We had an issue with the aircon earlier. Our room was narrow and long. The aircon machine fitted in one corner is not effective. The hotel changed our room next day and gave us one room out of the suite on 1st floor. This room was good and with a... More 

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ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, let me thank you for choosing us! We are very happy for your positive comment. Certainly our position, close to the Vatican and ten minutes from the city center will permit you to not lose the beauty of a city rich in history as Rome. Your appreciation to the staff so attentive to all the needs of our... More 

Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 8, 2014

The only good things about this hotel are the free wifi and the location -- very, very close to the Vatican Museum and a 5 minutes walk to St Peter's Square. Nothing else. So why not? 1.) only 1 elevator -- very small and veeerrryy slow. So if you have several people in your party with several luggage, it will... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

we are pleased to hear you apprecciated our location but we are sorry to learn that a few of our services did not completely meet your expectations.: we have a porter all day in order to help parties of many people with their bags so that you can simply leave your luggage downstairs. Our breakfast room, recently renewed and enlarged... More 

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Additional Information about BEST WESTERN Hotel Spring House

Address: Via Mocenigo, 7, 00192 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Spring House 3*
Number of rooms: 63
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Also Known As:
Best Western Rome
Rome Best Western
Hotel Style:
#106 Family Hotel in Rome
#228 Romantic Hotel in Rome

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