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All 1,265 Rome hotels

BEST WESTERN Hotel Spring House

3.0 of 5 Hotel   |   Via Mocenigo, 7, 00192 Rome, Italy
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Ranked #209 of 1,265 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Margaret M Belfast, United Kingdom
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820 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here 19th - 22nd January 2015. Location was good for us as it was a 10 minute walk to the Vatican and a 5 minute walk to Sistine Chapel. Turn right at hotel entrance, left at top of street, first right and walk up steps and you are right at Sistine Chapel. Follow the wall and it takes you... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for our honeymoon, taking advantage of the off-season pricing and braving the chilly (though not unpleasant) Roman winter. The first thing you need to know about the Best Western Hotel Spring House is that the staff is fantastic; they were very friendly and went above and beyond with whatever request we had. The hotel... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I've been in this hotel for a romantic weekend. Location is wonderful, rooms are clean and in the nearby you can find very good restaurants and everything you need to enjoy your time and discover Rome! Negative note to the car service I booked in the hotel. The driver was not speaking english and the car stopped on the highway... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We Always do our best to make our guest happy and... More 

Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was our "home" for 8 nights during my yearly birthday week vacation. The Front Desk Staff listens. You may think they do not but they actually do. Upon checking in, I handed my business card as courtesy to the GM of the hotel - since I am managing a hotel as well. When we came back from our... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Madame, thank you so much for your time spent in writing such a nice review on our property. We do appreciate your kind words especially because written by a hotel manager. Your satisfaction is the aim of our job and we are proud and happy to hear we will be your first choice if planning to visit our beautiful... More 

Leca da Palmeira, Portugal
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a great choice found after a long picking. Rome has many hotel choices but all face some problem. To excpensive; Lack of transportation; Location; Small or old.... this was found to be the best available option for a great location, value for money and decoration. We were traveling with a family of 2 addults and 2 kids and... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear guest, thank you so much for the nice words used to describe your experience in our hotel. We are glad to read you were satisfied with our service and we all hope to be able to welcoming you in the future. Best regards More 

Bousval, Belgium
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good hotel with great staff. Cosy family room on last floor with a small outdor patio with great view on Rome. Very confortable beds. Great breakfast with various chouses. Free wifi. Very close to the Vatican.

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, we would like to thank you for the nice words spent in your review. We all are happy to read that you enjoyed your stay in our property. Looking forward to welcoming you again in the future. Best regards More 

Malaga, Spain
2 reviews
4 of 5 stars Reviewed December 13, 2014

Great staff, very helpful, knowledgeable and friendly, very clean hotel and excellent comfortable beds. Good wifi signal. Very close to the Vatican and metro. Lots to see and do. A bit outside the main centre but preferable to being close to the bus station. Breakfast was ok- various pastries, breads, cereals, fruit although the hot food selection was not particularly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, first of all we would like to thank you for having chosen to stay in our hotel and decided to share your experience in Tripadvisor. We are happy to understand that you enjoyed our location, our complimentary wi fi internet service and our accomodation. Regarding the breakfast we do our best everyday to offer a various and of... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

The hotel was clean, the breakfast delicious and the staff was diligent and kind. The cooker staff was always willing to comply guest requirements. Internet connection was good. My Room was quiet and comfortable.

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear guest, thank you so much for your kind words that we all really appreciated. Hoping to be able to serving you again in the future we convey our best regards. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

This hotel was the perfect way to end our honeymoon. We booked three nights, the first night the room was perfect but a bit too noisy and the staff gladly moved us to another room which was even more amazing (and silent). All our things were moved while we were out for the day so we didn't even have to... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear guest, thank you for having taken your time to share your experience in our hotel. We are so proud to hear you were satisfied with our service: our front desk staff is always willing to make your stay unforgettable and does its best to satisfy everybody's requests. We do hope to have the possibility to welcome you and your... More 

Spokane, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here 6 nights in Rome late May. Single room was very small but perfect for one person. My room included a small fridge that had a small bottle of wine, a couple of cans of beer 4 or 5 cans of juice. If I drink the beer and wine and next day there was more. Room was small but... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear guest, thank you so much for your nice words that we all appreciated. We are glad to hear you had a nice stay and that you were satisfied from many points of view: from our location, the kindness of our staff to the appreciation of many of our services best regards More 

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Additional Information about BEST WESTERN Hotel Spring House

Address: Via Mocenigo, 7, 00192 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Spring House 3*
Number of rooms: 63
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Also Known As:
Best Western Rome
Rome Best Western
Hotel Style:
#108 Family Hotel in Rome
#266 Romantic Hotel in Rome

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