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BEST WESTERN Hotel Spring House

#228 of 1,268 Hotels in Rome
Certificate of Excellence
3.0 of 5
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Via Mocenigo, 7, 00192 Rome, Italy
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BEST WESTERN Hotel Spring House
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Ranked #228 of 1,268 Hotels in Rome
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
CapeTownRhino Cape Town
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886 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very well run, ultra clean! Wi Fi free and quick, generous free mini bar! Breakfast good but restaurant a no go! Spitting distance from the Vatican, but an hours walk to the Colliseum. Buy prepaid entrance tickets to avoid cost and often long queues! Do your homework, even in a week you can't do everything!

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Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is our 2nd time staying at this hotel and we would highly recommend it. It's within a 10 minute walk to St Peters and just minutes from the Vatican Museums. Our room for 4 was spacious and clean. The staff is extremely helpful and the breakfast is plentiful.

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Liverpool, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for four nights on a sightseeing trip to Rome. The hotel is situated 10 mins walk from The Vatican and Saint peters square. The collsoeum is about 3 miles away which we walked to along the Tiber. It was quicker to walk than take the bus as the traffic was very busy. The hotel also hire bicycles. The staff... More 

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London, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in June for four nights and chose this hotel as it is very close to the Vatican and is in a quiet location. The reception staff were welcoming and spoke English fluently. We arrived at 10 am and left our luggage before going out to site see. Returning at 7 pm too tired to go out for a... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. It is a pleasure to read that you liked all our services and appreciatedthe fruits basket for youe birthday: we take... More 

Christchurch, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There were 4 of us and this room was very clean two beds on the mezzanine floor and 1 large bed downstaiars. Free mini bar in the room, coffee and hairdryer. Excellend shower room with mood lighting. the breakfast was just lovely. I would recommend this hotel for the Vatican area, but the Metro is quite near the hotel so... More 

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ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your kind comment. We are glad to read you were satisfied with your stay at our hotel. It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards More 

Vancouver
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel Spring House is very close to the Vatican and within walking distance of all major tourist sites. It was a nice surprise and our room was very spacious. It has a nice little patio area where we could sit outside and it came in very handy to dry our clothes on a day where we all got soaked in... More 

Review collected in partnership with Best Western

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your lovely review and for the flatteries you have used to describe our hotel which we have appreciated very much. We really wish there will be soon a chance to see you again. Warmest regards More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time in Rome - glad we picked this hotel based on previous reviews, as we weren't disappointed. The hotel is tucked away just behind the Vatican museum (3 min walk) - and ideally situated for St Peters Square (10 min walk). Hotel is fairly quiet - fantastic helpful staff, all speak great English and go the extra mile... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. Our aim is to transform a simple vacation into an unforgettable experience. More 

United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Because I did not use their cabs, restaurants or money exchange, service was not forth coming. Thin walls in a Superior queen size room ( which was the smallest room I have ever stayed in) was laughable. Sleep was not an interest of the hotel, being that even with the a quiet person next door, his conversations on the phone... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Halstead, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Two minutes from the Vatican, this hotel is very well equipped, staffed by a brilliant team and extremely reasonably priced for central Rome. Breakfast keeps you going all day! Rooms clean and comfortable! No issues!

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel It is a pleasure to read that you also liked our american bar and its service and cuisine.We look forward to welcoming yopu... More 

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel has very modern, clean décor. They did wonders with an old building in Rome. The inside looks brand new. Wonderful breakfast buffet and a small bar available for drinks and snacks. Rooms were immaculate and, speaking of immaculate, the entrance to the Vatican Museum is half a block from the front door of the hotel. Cafes are nearby... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your lovely review and for the flattering compliments that we all have really appreciated. We are pleased you enjoyed your stay in our hotel and hope to be your choice again when planning your next vacation in our beautiful city. Thank you also for referring that you would stay with us once again and that you would... More 

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