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BEST WESTERN Hotel Spring House

#226 of 1,267 Hotels in Rome
Certificate of Excellence
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Via Mocenigo, 7, 00192 Rome, Italy
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BEST WESTERN Hotel Spring House
Best prices for: 1 room 1 guest
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Ranked #226 of 1,267 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
marianne w Caterham, United Kingdom
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850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Caterham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay here, rooms are a good size and clean, breakfast was really good, needless to say good coffee. Good location few hundred yards from the metro and a stones throw from the Vatican Museum, friendly staff.

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Phila, Pa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Late review but better late than never. Stayed May 2014 and really enjoyed everything about the hotel, room, staff and location. Our room was on the 1st floor and we really never had issues with noise or interference with other guests. The only small issue we had was with the escape of water from the shower. They should find a... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your kind comment. We are glad to read you were satisfied with your stay at our hotel. We would also like to inform you that we have recently changed our box showers. It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards More 

Eugene, OREGON
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Updated hotel, friendly, helpful staff, nice breakfast options, superb coffee. Stayed two nights in junior suite, which is a sort of loft for 4 people, good beds, nice shower, felt secure and comfortable. Would recommend, especially for the price-location ratio: there is noting closer to Musei Vaticani, the price is fair, and there is a subway station two blocks away.... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. Our aim is to transform a simple vacation into an unforgettable experience. Thank you for referring that you would reccomend our... More 

Kaiserslautern, Germany
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel for our 3 day stay in Rome before our cruise out of Civitavecchia. We selected this hotel because of its location.The hotel is located less than 2 blocks from the Vatican, which works wonderfully for meeting early morning tours. Our room was located on the top floor, which is not accessible by the elevator, which could... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thanks so much for taking some time to share your positive opinion ad feedback about your holiday at our property. It is very important for us that your stay in Rome remains an experience and not only a stay. Being located very close to the Vatican museums and St Peter Basilica is another plus for our guests. We... More 

Maitland, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great value hotel situated very near the Vatican. I stayed in the "Fashion Room" with my two sisters and it worked a treat for us. The staff were informed, spoke good English and helpful. Being in this location in Rome the food and drink are cheaper and the restaurants were full of locals. The location is a very, very short... More 

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ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, We are very happy to read that your experience with us was very positive. As you underlined, the location of our hotel close to the Vatican and metro station is ideal and makes sightseeing really easy. We are very very happy to read that we will be your choice again for your next trip to Rome. Looking forward... More 

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed at the Hotel Spring House for a total of 3 nights which surrounded a cruise. We stayed 2 nights prior to a cruise and 1 night post-cruise. Both times were supposed to be in "superior" rooms. We booked this room for the proximity to the Vatican and believe me, it did not disappoint in that area! We had... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Many thanks for your lovely review and for the compliments spent toward our hotel and the staff. As you underlined, the location of our hotel close to the Vatican and metro station is ideal and makes sightseeing really easy and I am glad you have appreciated that as well. Just would like to clarify about the differet size... More 

Jindabyne, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2015

We had 3 nights at Spring House in January 2015 and overall were pretty happy. Staff were all very professional and attentive, from the check in and reception through to the breakfast wait staff in the dining room through to the cleaning staff. Special mention for the reception staff that gave directions and advice on securing tickets to the football... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, First of all, Thank you for taking some of your time to write a comment about your experience in our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for referring that you... More 

Kansas City, Missouri
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Had a great time in Rome last week. The staff was professional and attentive. Matteo, Danielle, Anna and all the members were extremely kind and informed. The room was quiet although some folks in our group did report some noisy neighbors. When my luggage was lost by the airlines, it was delivered to my room while we were out sightseeing.... More 

Was this review helpful? Yes
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments toward our friendly and professional staff: we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. We are very very happy to read that we will be your choice again for your... More 

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

Stayed here 19th - 22nd January 2015. Location was good for us as it was a 10 minute walk to the Vatican and a 5 minute walk to Sistine Chapel. Turn right at hotel entrance, left at top of street, first right and walk up steps and you are right at Sistine Chapel. Follow the wall and it takes you... More 

Was this review helpful? Yes 2
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel We are very glad that you enjoyed the room with balcony. For the next stay with us i suggest to book... More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

My wife and I stayed here for our honeymoon, taking advantage of the off-season pricing and braving the chilly (though not unpleasant) Roman winter. The first thing you need to know about the Best Western Hotel Spring House is that the staff is fantastic; they were very friendly and went above and beyond with whatever request we had. The hotel... More 

Was this review helpful? Yes 1
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travelers on Tripadvisor. We do appreciate very much your approval. We are glad that you enjoyed your stay in our hotel and that our staff made it pleasant: delighted to note that you found them fantastic. It is very important for all of us If tou want to... More 

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