After 6 days at the Crown Plaze in Rome, one can only say it was a good holiday, room and staff were first class, self-parking was excellent, with 2 large parking areas, one can not complain about the roots of trees could destroy the car, with mind that there may be seen the roots of perhaps 20 out of over...
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Reviewed February 2, 2012
Dear NJMJCopenhagen,
Thank you for reviewing The Crowne Plaza Rome St. Peter’s after 6 days with us!
I am very delighted that you had a lovely holiday and happy to read that you found our hotel “first class” in terms of room and staff attitude, as this is exactly what we strive to achieve.
I have shared your comments with...
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We came after getting off a cruise at Civitavecchia.
The location is good, not as central as some, but still access to all the main sites is a short taxi ride.
It is a good size hotel and the rooms were a nice size, if in need of refurbishment, but only a marginal issue which didn't spoil the stay. We...
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Dear DrPaulT,
Thank you for taking the time to share with us your positive feedback on your recent stay and to have chosen our Crowne Plaza Rome St. Peter’s! We are very glad to know that you had a pleasant stay.
On the other hand I’m sorry to learn the problem you had with the service in our Restaurant and...
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We found the hotel welcoming, comfortable and clean. Every single member of staff from cleaners, restaurant workers, technicians and the reception desk was polite, cheerful, friendly, helpful and professional.
In addition the food was good and facilities were excellent.
If we ever have the good fortune to visit Rome again, we will definitely stay at the Crowne Plaza again.
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Dear Roger D,
Thank you for your wonderful review.
Firstly congratulations on your anniversary! I am delighted that you chose to celebrate such a special occasion with us.
I do hope we see you again soon here at The Crowne Plaza Rome St. Peter’s.
Kindest regards.
Davide Grilli, General Manager.
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We had a good experience here, except for one thing...no air conditioning...it wasn't turned on yet. Maybe the first week of May was between seasons but with temps in the 70's and 80's (F), it felt like AC weather. Other than that, everything about this hotel was very nice and I don't have a problem at all with recommending this...
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Dear beej5000,
Thank you very much for your review, in which you drew our attention to your experience while guest at Crowne Plaza Rome St. Peter's.
We are glad to know that everything about our hotel was very nice and that you will recommend our property to other travelers.
Regarding air conditioning we have to correct you on this point...
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On arrival reception staff were on the ball, very helpful and clear in explaining things, warm smile and attitude set the tone of the stay. Staff at the hotel have very very high standards, if you want to go to a hotel where you are looked after, made to feel welcome, Made to feel special and feel relaxed, then this...
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Dear Lee Q,
Thank you for sharing your experience! All of us were delighted to hear all of your wonderful comments mentioning the facilities that make the Crowne Plaza Rome St. Peter’s the right place to stay. Your advice and suggestions will be of great help for future guests. We very much hope to have the opportunity to welcome you...
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I went there in april 2010 with co-workers for a trial meeting.
Crew there are professional, helpful, nice and speak English very well. Food is good but not perfect. Rooms decent but not having the wow effect, well equiped. They actually provide what they promise.It is actually A DECENT BUSINESS CLASS HOTEL.
Rome is a very nice country with lots...
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Dear adham1st,
Thank you for your review of Crowne Plaza Rome St. Peter’s! It was a real pleasure to read that our staff was helpful, nice and with a very good English. I have shared your comments with my whole team as you have mentioned their professional level of service. Allow me to put on record that our lobby, bar...
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My husband and I stayed at the Crowne Plaza Rome - St. Peters for 4 nights during a stop in Rome. We were on a mini-tour of Italy and this hotel was our first stop after arriving at the airport. We booked the hotel shuttle from the airport (it was $14 Euro per person) rather than deal with the hassle...
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Dear bnj2377,
Thank you for letting us have your feedback following your recent stay with us.
I am pleased to note that overall you had a good experience with us and most importantly felt that we provided the personal level of service that you should rightly expect from us.
I am sincerely sorry for the problems encountered with WI-FI, which...
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I stayed here from the 7th-10th May and had no problems at all. I was on holiday with my partner and chose this hotel as I generally stay loyal to the IHG brand where practical and this hotel was no different.
We arrived too early to check in, however Federico on reception lived up to the standard you would expect...
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Dear Crouching_Hippo,
Thank you for your wonderful review of Crowne Plaza Rome St. Peter’s! I am delighted to read such a gleaming report about our staff (especially Federico and engineer) room with massive beds, shuttle bus and connections. Your advice and suggestions will be of great help for future guests. It is our goal to consistently provide customer satisfaction and...
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We stayed here for four days whilst attending a Conference at the same venue. There is no other reason to stay at this hotel. It is a gloomy faded hotel with dark corridors, noisy room doors crashing shut at all hours and walls so thin that goings on next door can be as clearly heard as if it were in...
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We attend in this hotel for a congress for four days. But my experience was not so good. At first, the hotel located in a very bad place of city you cannot reach here without taxi. Also, there are not any shop or restaurant around it, therefore at first think about transportation!
The other point was a really shock for...
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Dear babakIran,
thank you very much for your email, in which you drew our attention to your experience while guest at Crowne Plaza Rome St. Peter's.
First of all we do apologies for any problems your friends may have experienced upon their arrival. Unfortunately during this Congress our hotel has been overbooked and we were forced to move your friends...
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