We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,286 Rome hotels »

Sheraton Roma Hotel & Conference Center

4.0 of 5
Viale Del Pattinaggio 100, 00144 Rome, Italy
Hotel amenities
Sheraton Roma Hotel & Conference Center
Ranked #568 of 1,286 hotels in Rome
3.5 of 5 stars 830 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

830 reviews from our community

What travelers say about this hotel
  • Shuttle buses(24)
  • Free internet(11)
  • Very good(11)
  • Club lounge(8)
  • Friendly and helpful(6)
  • Public transportation(3)
  • Metro station(3)
  • Rooms are clean(3)
  • Other review(3)
Traveler rating
    151
    345
    193
    101
    40
Only show reviews for Family (88) | Couples (186) | Business (106)
Date Rating
London
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

No point in telling you about the hotel, only about why there is no point in staying here, namely 3 reasons: 1. They do not answer the phone: tried calling reception, switchboard, room service and EMERGENCY from the room and there was no reply. Then tried calling them from my mobile as if it were an outside call: NO REPLY.... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 20, 2012

Dear Guest, Thank you for reviewing our hotel. As a team, we would like to apologize for the shortcomings you experienced during your stay. This is certainly not the level of service we strive to extend and we regret that we did not meet your expectations on this occasion. You are indeed right that as a Platinum member you are... More

Apollo Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

This is not what I expected from a Sheraton or Starwood property; a low-end tourist class hotel would have been nicer. I moved rooms because I wanted a queen size bed, and both rooms were extremely dated, with old worn-out furniture. This furniture looks like something left over from the 90s. My second room (with the queen bed) didn't even... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 20, 2012

Dear Guest, Thank you for taking the time to review our hotel. We do appreciate your positive comments about the cleanliness of the hotel and the friendliness of our staff; at the same time we regret that overall your stay with us did not meet the expectations that previous Sheraton hotels have provided for you. As you mentioned, we are... More

Travelers are raving about these Rome hotels

UNA Hotel Roma
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1510471?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Westin Excelsior, Rome
4 of 5 stars
Show Prices ABS:HotelCheckRates-d203080?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The St. Regis Rome
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d203087?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
All Time Relais & Sport Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d573316?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Hassler
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d191332?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Jefferson City, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2012

My husband & I stayed here part of our honeymoon 9/2011 and it was a nice property for the rate we got on Expedia. During our stay, they had construction going on. We did not find it bothersome. The hotel outside near the pool was our favorite! The bartender was attentive and knowledgeable about the Rome area. We would recommend... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 20, 2012

Dear Guest, Thank you for your positive comments! We are delighted to hear that you and your husband enjoyed your time with us last September, despite the renovation works. Again, thank you for your review and we look forward to welcoming you back in the future! The Hotel Management More

Ras Tanurah
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2012

Yes, this is a real Sheraton. Do not be surprised by this comment, some Starwood hotels in Italy do not have the prestige to be called Starwood Hotel. The service was excellent. The hotel is nice, the buffet breakfast I wish I could have it every day. The safety in the hotel is great. You feel welcome. They take care... More

Was this review helpful? Yes
See 2 more reviews by Julio B for Rome
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 16, 2012

Dear Guest, Thank you so much for such positive comments – we are delighted to hear that you had a very enjoyable stay with us. It is always rewarding to learn when our guests are satisfied with the service and facilities we provide! We look forward to welcoming you and your family back in the future. The Hotel Management More

cheshire
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

stayed here on our second visit to rome , partly chose the hotel due to the free shuttle into the city.The room service was second to none . only dowside was that we once got on the wrong shuttle ( nthey both say sheraton and are similaraly coloured the driver was very unhelp ful and refused to let us out... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 16, 2012

Dear Guest, Thank you for taking the time to write a review of your stay with us last summer. It is great to hear that you enjoyed your time and appreciated our room service. We do regret the issue you had when you took the Sheraton Golf bus instead of ours - the two busses actually have different colours, ours... More

England
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

A spacious hotel with good facilities and friendly staff. The wardrobe in my room was not wide enough to hang shirts unless twisted to an angle. The inside door of the wardrobe was dusty which then rubbbed off on the shirts. No tea/coffee facility and not allowed to use fridge in room for own drinks; rather mean spirited I thought.... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 16, 2012

Dear Guest, Thank you for your review. We are glad to hear that you enjoyed the hotel facilities and the friendliness of our staff - it is our aim to provide a friendly and efficient service, to make our guests feel welcome during their time with us and that each visit is an enjoyable one. We regret the issues you... More

St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2012
1
person found this review helpful

We loved almost everything about Sheraton! Rooms was good enough and clean although a bit tired. We had a nice view at the swiimming pool. Everything was in order even the old style TV. We didn't have breakfast at the restaurant, just coffee and croissant in the bar in the morning. They have this Smart breakfast option for 7 euro... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 16, 2012

Dear Guest, Thank you for posting a review of your recent stay with us. We appreciate you taking the time to post such positive comments – it is always great to hear that our guests enjoy themselves during their travels. We have shared your comments regarding the inconsistencies in service that you experienced at the restaurant with our staff, as... More

Derbyshire, UK
Contributor
20 reviews 20 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 3, 2012
2
people found this review helpful

Stayed 2 nights on business and found everything to be just average. My room was clean and fault free though a little tired in places which was better than my colleagues rooms which suffered from electrical faults and broken wardrobe doors to name but two. The restaurant food was disappointing for a Sheraton and the service was, as others have... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 6, 2012

Dear Guest, Thank you for taking the time to review our hotel. The feedback we receive from our guests provides us with valuable information that we can review to improve on for the future. We are glad to hear that you enjoyed the food and service at our Tuttaroma bar, at the time we regret that the service you experienced... More

Copenhagen
Top Contributor
69 reviews 69 reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 30, 2012
2
people found this review helpful

very average business hotel. average rooms in an average building with an average disinterested service. breakfast in room hugely overpriced (20€ for a dry bun and an even dryer danish pastry with some machine generated powder coffee, and a little plastic pack of Nestlé Jam - for shame!) Very nice gym in the basement, and excellent clublounge with terrasse. Function... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 3, 2012

Dear Nikolai69, Thank you for posting a review about your recent stay at our hotel. We do value all the feedback we can get from our guests, both positive and negative, as part of our continued efforts to provide the best possible service. We are glad to hear that you enjoyed our Club Lounge and Sheraton Fitness, both products have... More

Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 29, 2012
1
person found this review helpful

How the mighty fall. Once, this would have been a fine hotel to stay in and enjoy the city. But these days, I would suggest you look elsewhere. The fittings are aging to say the least, the air conditioning is poor, and right next to major roads. You're still over 15 minutes ride from town, and not situated anywhere particularly... More

Was this review helpful? Yes
Sheraton Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review
April 3, 2012

Dear Limbers, Thank you for posting a review of your stay with us. We regret that we did not live up to your expectations and would like to say that we undergoing an extensive refurbishment that will be completed in 2013. We also are sorry to hear that you experienced difficulties when you needed to check in for your flight.... More

Travelers who viewed Sheraton Roma Hotel & Conference Center also viewed

Artemide Hotel
4.5 of 5 stars 1,964 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d205044?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sheraton Golf Parco de\
Show Prices ABS:HotelCheckRates-d231941?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crowne Plaza Rome St. Peter\
4 of 5 stars 789 Reviews
Rome, Lazio
Show Prices ABS:HotelCheckRates-d229422?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,286 hotels in Rome, ranked by popularity »

Been to Sheraton Roma Hotel & Conference Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Roma Hotel & Conference Center

  • Sheraton Rome
  • Rome Sheraton
Address: Viale Del Pattinaggio 100, 00144 Rome, Italy
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Sheraton Roma Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Roma Hotel & Conference Center
Show the lowest price for this hotel (from our partners)
Show Prices