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Sheraton Roma Hotel & Conference Center

Viale Del Pattinaggio 100, 00144 Rome, Italy
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1 room 1 adult
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Sheraton Roma Hotel & Conference Center
Sheraton Roma Hotel & Conference Center
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1,012 Reviews from our TripAdvisor Community

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Tel Aviv, Israel
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived to Sheraton Rome to assist to a conference The room was quite big and comfortable. First night I complained about a water leak in the bathroom which was fixed very soon after my complaint. Breakfast was little bit poor, variety of food limited. Traveling in the hotel bus to Rome (two ways) costs 10 euro, takes around 25 min... More 

Helpful?
Thank Walter K
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Walter K, Thank you for staying with us and for taking the time to post a review. We are glad to hear that you had a nice stay and and rated your experience a perfect five. We pride ourselves on offering a wide varety at breakfast as we cater to an international clientele, so we are disappointed to learn... More 

Port Elizabeth, South Africa
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is a conference hotel (complete with vending machines) that will do for big groups only. There is no imagination, nothing personal, absolutely nothing special to this hotel. Food not good, no minibar in the room, carpets need replacing, no free shuttle to the middle of Rome for tourists (location poor for the sightseeing tourist). Return hotel shuttle is €10.... More 

Helpful?
Thank SuskaS
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear SuskaS, Thank you for staying with us recently and for taking the time to post a review. We are sorry to see that the services and facilities we provide did not meet your needs and that we missed the opportunity to impress you. The Sheraton standard no longer requires mini-bars in guestrooms, however we still provide stocked minibars on... More 

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Dubai, United Arab Emirates
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I traveled with 60 university students through all Italy and our last destination was Rome at Sheraton .. I wanted to arrange something for the girls with very low budget (15eur) I didn’t expect it can be possible in a big hotel , but fortunately Sheraton management they did it , the offer us a simple 3 kind of pasta... More 

Helpful?
Thank sou295424
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Sou295424, Thank you for your wonderful review! At Sheraton, we are committed to giving our guests smart solutions so they can experience more and make the most of their time with us. We were delighted that you had chosen to celebrate your last day in Italy at our hotel and it is great to hear that you had such... More 

San Antonio, Texas
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

After a two week vacation in Italy it was nice to stay in a hotel with all the modern conveniences. The room was comfortable and I could use my hair dyer with out blowing a fuse. Airport transportation was the reason we stayed here. Breakfast was ok

Helpful?
Thank SanAntonio2110
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear SanAntonio2110, Thank you for your visit, we are glad to hear that you had a comfortable time and fully enjoyed the services and facilities we provide. We hope to see you again at the Sheraton Roma. Warm regards, Guest Experience Team More 

Phoenix, Arizona
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because of the brand affiliation and to be honest the rate. We were very happily surprised that on the morning of our arrival a room was ready immediately. This allowed us to check in and shower after a long overnight flight before heading into the city. The hotel is on the outskirts of town, but for... More 

Helpful?
Thank Robin K
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Robin K, Thank you for choosing to stay at the Sheraton Roma and for taking the time to write a review. It is great to hear that you had such a pleasant stay and that our staff looked after your needs and contributed to the enjoyment of your visit to Rome. We appreciate your loyalty to the Sheraton brand... More 

New York City, New York
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This was one of the worst hotels in my recent memory. I stayed here despite other questionable reviews, because of its proximity to the office. All of my colleagues in Rome complain about traffic from the city's center. I definitely regret that decision. First, I arrived exhausted after a long flight followed directly by a longer work day. The polite... More 

Helpful?
1 Thank ACRuns
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear ACRuns, We are truly sorry for the unexpected plumbing issue that occurred during your stay and affected the regular supply of hot and cold water in several guestrooms. Please be assured that the situation you described is not typical of our services and we apologize that you were inconvenienced in this way. We realize that your opinion has been... More 

Richmond, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was great and the restaurant was enjoyable. The hotel was clean and spacious and the rooms were larger than I was expecting with nice wooden floors. The common areas feel a little worn and it is in desperate need of new carpeting and furniture in the public places but it was a nice stay that suited our needs.

Helpful?
Thank Brian L
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Brian L, We are glad to hear that your stay was overall satisfactory and would like to thank you for your kind words of appreciation for our staff. Please know that our renovation program is ongoing and we hope to see you again at the Sheraton Roma so you may see the improvements made on your next visit. Warm... More 

delhi
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a SPG Platinum member and this might be the worst SPG hotel experience I ever had ....Here are a few reasons for same : 1) The staff is not very professional especially near the dining area ...I found one old gentleman/staff deliberately not cleaning the table near pool area so that other guests do not come and sit... More 

Helpful?
Thank Abhishek S
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Abhishek S, We regret that your recent stay with us was not reflective of the Sheraton experience we aim deliver. Our goal is to provide our guests with a warm welcome and a friendly efficient service throughout their stay and we are truly sorry that we fell short on this occasion. With regard to the city tax charge, a... More 

Luxembourg City, Luxembourg
Level Contributor
351 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was delayed and send late to this hotel by an airline. Location is not close to airport or the city. The breakfast is OK considering the number of guest in the morning. The room are little outdated. Nothing special to remember for a short night.

Helpful?
Thank Marini M
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Marini M, Thank you for your review. We hope there will be a chance to see you again at the Sheraton Roma and that you can stay a little longer next time, so you may experience the many services and facilities we offer. Warm regards, Guest Experience Team More 

Reigate, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is really nice, the room was a little bit small for 3 people. Our bed was very confortable. The hotel is very clean. In my opinion breakfast was amazing. Coffee was excellent. The staff was very pleasant and educated. Wifi is fast and free. There are computers available and printers. The location of this hotel is not very... More 

Helpful?
Thank bally y
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Bally Y, Thank you for your lovely review, it is always great to hear when our guests have an enjoyable time with us. We look forward to welcoming you back to the Sheraton Roma and being of service to you on many occasions. Warm regards, Guest Experience Team More 

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