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Sheraton Roma Hotel & Conference Center

#605 of 1,268 Hotels in Rome
Viale Del Pattinaggio 100, 00144 Rome, Italy
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Sheraton Roma Hotel & Conference Center
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Sheraton Roma Hotel & Conference Center
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685 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suffolk
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just come back from a large Conference, and it was all well done. But with the great big posters, signage and noisy delegates,with all the razzamatazz, I think if I was on a quiet holiday with my family I'd feel a bit squeezed out. The hotel did it all very well, and the catering was fine, but I think if... More 

Was this review helpful? Yes
Miami, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here 5 years ago... just the two of us and it was ok. We decided to stay again in March when we were there with the kids for one night to be closer to the airport. The first two rooms were musty and smelled like cigarette smoke. They were non-smoking rooms. They moved us to the 5th floor... More 

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Risor, Norway
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

More buisness than vacation. At the time we wisited the pool was closed and therefor not much to do at the hotell. we went for a vacation and had to get in to the city every day and the shuttle bus came to be very helpfull. Free wifi in the lobby and dining area, a bit overpriced food, but overall... More 

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Sittingbourne, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We found that this hotel was not a family hotel. We found the reception staff unfriendly abrupt and lacking knowledge about their own rooms. We had to check with the maid she was knowledgeable The one evening meal that we had was served cold and was of poor quality and sustenance, when we was permitted to sit. We was held... More 

Was this review helpful? Yes 2
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Michael H, Thank you for sharing with us and other travelers your recent experience at the Sheraton Roma. We accommodate guests from all over the world traveling either for business or pleasure, and families have always been welcome, so we are sorry to see that we did not meet your expectations on this occasion. Our goal is to provide... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I just been few day for a conference in this hotel and I am dissatisfied with the cleanness of the room and tge quality of the food. Food often cold and poorly cooked. On a good note, the conference rooms are spacious and with good equipment. Not a place I will recommend or take as a choice

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Mario A, Thank you for staying with us recently and for taking the time to post a review. We apologize for the cleanliness issues you personally experienced and regret that you found the quality of our food unsatisfactory. We have shared your comments with the departments involved as we continue to monitor our performance and identify areas that require... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This Hotel is one of the worst I've ever experienced, Sheraton or otherwise. All the negative reviews are 100% true. Location, rooms, service all unacceptably bad. Don't waste your time with this hotel. Shame on Sheraton for endorsing a property of this quality.

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Burnin, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that previous Sheraton hotels have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and we would welcome the opportunity to correct the shortcomings in accommodation and... More 

Bucharest, Romania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at Sheraton Rome for business and continued for a short vacation with my family last week of February 15. The hotel rooms are spacious, quiet and staff provides an excellent service. Enjoyed the Club Lounge. Even though not situated in the city centre, it was fine to use metro (10 min walking distance). My special thanks to... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Doina D, Thank you staying with us last February and for taking the time to write a review. We were delighted to read your favorable comments and are grateful for your kind words of appreciation for Milena at the Front Desk. We relayed your compliments to her and to her supervisors as well. Our goal is to deliver a... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have recently stayed in this hotel for a business meeting, let me tell you that the staff have gone above and beyond my expectations. Great room, attentive service, and above all an amazing dining experience, these people really know their food! The hotel is not city center, however there is a shuttle taking you to the center as well... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Irinpat, Thank you very much for staying with us recently and for your review. It is great to hear that you had such an enjoyable time and that we exceeded you expectations. Thank you for commending our staff and we are also delighted to read that you had an amazing dining experience – we have put plenty of work... More 

Newbury
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent, friendly and helpful restaurant & bar staff, cater well for coeliacs, Dr Schaar rolls at breakfast and dinner, some pre-wrapped cakes too. On asking I was shown which items on the menu contained gluten. Rooms are what you would expect from a good business hotel as Sheratons are. Expect to pay around €40 for shared taxi from airport to... More 

Was this review helpful? Yes
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Dunnerak, Thank you indeed for your review. We always welcome enquiries from customers who wish to know whether any dishes contain particular ingredients and do our best to provide suitable options for guests with special dietary requirements. For example, all pasta dishes served at our AQVI restaurant are also available gluten free. We look forward to welcoming you back... More 

Vienna, Austria
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for a business trip for one week, great food and even better service. Do not need to walk to the city center for a nice pizza or pasta, just go to the Bar and Pool Restaurant! Will return to the Sheraton Roma.

Was this review helpful? Yes 3
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear MST1985, Thank you for staying with us recently and for taking the time to write a review. It is great to hear that you loved your stay here amd enjoyed the quality and service at our AQVI restaurant&bar. We hope to see you soon again at the Sheraton Roma. Warm regards, Guest Experience Team More 

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