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Sheraton Roma Hotel & Conference Center

#637 of 1,269 Hotels in Rome
Viale Del Pattinaggio 100, 00144 Rome, Italy
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1 room 1 guest
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Sheraton Roma Hotel & Conference Center
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838 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrives at the hotel which is on the outskirts of rome at around 9pm and got to know that the restaurant is open everyday till 11pm which was good and gave us all the time we needed to go down and order our food, we were greeted at the restaurant by Giorgio Lombardi who was absolutely fantastic during our... More 

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South Carolina
Level Contributor
331 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Though it is far from all the attraction the hotel provides a shuttle to city centre. Once you are in the main square everything is in walking distance. All the historical monuments and restaurants and shops are in close proximity. The hotel is nice with good sized rooms and the staff is polite and curteous. The concierge is very helpful... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Gotofly2, Thank you for your positive comments, delighted to hear that you enjoyed your stay and that our staff looked after you so well. We look foward to welcoming you and your family back to the Sheraton Roma Warm regards, Guest Experience Team More 

New Delhi, India
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Though I was on on Corporate Group Trip and stayed here with 80 more members of my company. Stay looked good and comfortable due to the know members of group. Hotel is big, with good infrastructure. Stayed for 3 nights but the hotel staff changed the Accessories of Washroom ( soap, Shampoo) and tea bag etc only once. Hotel is... More 

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Azamzaheer, Thank you for your review, we are pleased to hear that you had a comfortable stay and appreciated the quality and variety of our breakfast – we cater to guests from all over the world and aim to the satisfy the requirements of all. We have also shared your comments with our housekeeping department to ensure that service... More 

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we first booked this hotel, we thought we were in safe hands, understandably due to its reputation. We filtered through many hotels and thought this hotel will allow us to have the best experience in rome. However we we wrong... Terribly wrong Firstly, every time we called down to talk to reception, no one ever picked up. I had... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Tbnu, Thank you for your feedback about your stay at the Sheraton Roma. We are sorry to read that we did not reach your expectations and apologise that your experience with our reception was not the warm welcoming experience we aim to deliver and that our guests have come to know and expect. We have shared your comments about... More 

Travelers are raving about these Rome hotels

Level Contributor
77 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is fine for the price and we found the staff to be very friendly. It is a little way out of Rome, but as there were 4 of us we used taxis. It cost us about 15 Euros each way into Rome. We just made sure they used the meter and set it to start at 3.50. The... More 

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear TheMcs, Thank you very much for staying with us on your visit to Rome and for the great level of feedback you have provided. We are pleased to see that you had an enjoyable time and truly appreciate your comments on how the staff is committed to promptly resolve any issues that may occur. We hope there will be... More 

Sydney, Australia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights for our trip to Rome. With friends who had stayed here many times before. The rooms are a little dated, however they are in excellent condition. The breakfast was very nice. The reception was always very busy! It's no where near to the city of Rome but there is a train station which is... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear HXAdvina, Thank you for your review and we are glad that your stay was overall satisfactory. The Sheraton standard is to offer wi-fi complimentary in the lobby, at the club level and to all SPG guests who book on our branded websites. We concur that wi-fi is something most guests require nowadays. For this reason, at the Sheraton Roma... More 

Malmo, Sweden
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed for a week here while on business in Rome. The place was clean and comfortable and was run very professionally. The staff were knowledgeable and helpful. The room had a very quiet air conditioner which made sleeping easy. There are bus's into town and metro close by in Eur. I walked to walk and its a little dodgy... More 

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Sbadakhc, Thank you for your positive feedback, it is always great to hear that our guests are satisfied with our service and facilities. We appreciate your comments as a business traveler and look forward to welcoming you back soon. Warm regards, Guest Experience Team More 

Nea Makri, Greece
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel around 4 times in the last 2 years for business trips to Rome. Good and quiet rooms but far away from city centre although it is very close to the ring road of Rome and you can get wherever you want by car. Good facilities and nice quality in breakfast and dinner served.

Was this review helpful? Yes
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Serafeim L, Thank you for your review. It is great to hear that we have become your hotel of choice when visiting Rome and we truly look forward to your return. Warm regards. Guest Experience Team More 

Leicester
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a huge hotel and conference centre. It is quite impersonal and is not really geared to the holidaymaker, especially those with children. We holiday a lot in Italy and found, unusually, that the customary friendliness of the Italian staff which one finds in most places, was not as apparent here. The hotel is very busy and has airline... More 

Was this review helpful? Yes
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear twowheels1205, Thank you for staying with us last July and for the great feedback you have provided. This level of detail is important for us to know exactly how we can improve for future experiences. While we are glad that you found the majority of your stay satisfactory, we are disappointed that some of our staff did not provide... More 

Hong Kong, China
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I stayed four nights at Sheraton for the Rome leg of our honeymoon. I had reasonable expectations, given that it's the cheapest (Category 2) SPG hotel in town. The hotel location is pretty bad - it's a rough 10-minute walk from the nearest subway station and practically impossible if you're carrying luggage, especially since you'll be walking... More 

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear JonathonJoson, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that previous experiences with Sheraton hotels in Asia have provided for you. We apologize for having missed the opportunity to impress you on this occasion and that your experience was not the warm welcoming Sheraton... More 

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