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Sheraton Roma Hotel & Conference Center

4.0 of 5 Viale Del Pattinaggio 100, 00144 Rome, Italy
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Sheraton Roma Hotel & Conference Center
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Sheraton Roma Hotel & Conference Center
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568 reviews from our community

Traveler rating
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    202
    144
    77
    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Confortable hotel, clean bedrooms and lovely staff. Hotel is equipped with a very convenient shuttle for Fiumicino airport as well as Rome center. The hotel is probably very enjoyable to stay in during summer time (large pool outside). Two negative points however: the hotel is not well located should you take public transportation (bus or metro) because it is in... More

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Lawrenceville, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed 4 nights in a club room which was very comfortable. Never heard the first bit of noise which was super for a restful night's sleep. I knew it was outside of the hub which is exactly what I wanted. The shuttle bus was fine for getting into the city center and was quite timely. If I did something... More

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Gloria L, Thank you for staying with us recently and for taking the time to post such positive comments. We were delighted to read that you had a great stay with us and enjoyed the club room upgrade. We hope to see you soon again at the Sheraton Roma Warm regards, Guest Experience Team More

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

In summary, the hotel is ok. It's correct, it feels like a time travel back to the eighties/nineties. Nothing is really bad, except that it was disappointing that despite 26°C in October the swimming pool was closed (because it closes October 1st). BUT: The location is very weird. If you get there by bus or taxi, it is ok. But... More

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Annette B, Thank you for your review and we are glad to hear that your stay was overall satisfactory. We have noted your comments regarding the pricing of our hotel and would like to say that our prices are very competitive with the same category hotels of the area. Please note that hotel room rates fluctuate depending on the... More

Bucharest, Romania
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 5 days in this hotel. It is a business oriented hotel with large conference halls, a lot of space and a well trained team of organisers. Rooms are clean, not very fancy, TV set is internet TV and it has many italian programs, al Jazeera programs and russian programs, so I didn't watch much tv. Breakfast was dissapointing,... More

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Bolobita, Thank you for staying with us recently and for sharing your experience with us. We are glad to hear that your stay was overall satisfactory and appreciate your comments as a business traveller. We would like to say that we offer a wide of services and facilities that accommodate the needs not only of business travellers and airline... More

Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed for one night in this hotel, attending a conference and felt time-warped to the eighties. The reception staff was very accommodating but for the rest it was all a bit of sad. The restaurant service downstairs was below standard during lunch hours and the room was out of date and worn out. It was a rather sad experience... More

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Stefan C, Thank you for your kind words of appreciation of our front desk staff. We regret having missed the opportunity to impress you with our facilities on this occasion and would like to say that we have an ongoing refurbishment program whereby some areas may appear more dated compared to others. We hope you will allow us the... More

Pasadena, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Sheraton Roma is about halfway between the airport and the city center, in a deserted area. There is limited shuttle service to a few select points in the city for a fee, or you can opt for buses which stop in front of the hotel, or walk about 10 minutes along a very very unsafe road to the nearest... More

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Rlee508, We were disappointed to read and review your comments detailing the dissatisfaction you experienced during your stay with us. We truly apologize for having failed to meet your expectations and the negative impression this left with you of our property. Please be assured that the inattentive and unfriendly service you received and the maintenance issues you outlined do... More

Como, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for business reason. Let me highlight the very nice experience. Great service thanks to the personnel always available to support my request ( they solve a problem to the safe box in less than 5 minutes ) and great dinner based on mushroom, meat and good Italian wine. Good choice.

Was this review helpful? Yes 1
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear 5francesco, It is great to hear that your recent stay with us was satisfactory and we are delighted that you enjoyed our special mushrooms menu, available throughout November. We hope to see you again at the Sheraton Roma and tempt you with our next seasonal specials at the AQVI restaurant. Warm regards, Guest Experience Team More

Seattle, Washington
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall, It seems like this place is for events and conferences and the hotel guests are an afterthought so it’s not nice AND very crowded. Don't stay here unless you are here with a group or something. More specifics: Public spaces (bar, gym) were Ok. Room was old, worn and the bathroom had that smell that bathrooms in developing countries... More

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Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear SD Hopper, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not live up to your expectations and we apologize for the inadequate level of service you personally experienced. One of the major purposes of online reviews is to highlight areas that require improvement and your comments provide us... More

Belgrade, Serbia
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is necessary to repair. The furniture was old and scratched. The rooms are full of dust, as if not cleaned for months, but the bed is comfortable. The windows can not be opened, only ten centimeters. If you want to tour the city center this is certainly not a good location for accommodation.

Was this review helpful? Yes
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear AnaBgd72, Thank you for your review. We are sorry that we could not meet your expectations with regard to the conditions of your room on this occasion and also that the level of cleanliness was not up to our usual standards. Please allow us to clarify that the opening of guestroom windows cannot exceed centimetres to comply with to... More

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying at the Sheraton Roma. We love it here. It's not pricey like the city center hotels, but it's a short 10-15 minute Über or cab ride to all the sights. The rooms are great, especially by European standards. We were treated exceptionally by all of the staff, but the Club Lounge staff deserve special... More

Was this review helpful? Yes
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear RJCaldwellEsq, We were delighted to read your review. Thank you for your positive comments about our hotel, it is great to hear that you enjoyed our pizza, but more importantly that our Club Lougne staff contributed to making your stay a wonderful experience. We look forward to welcoming your back to the Sheraton Roma and being of service to... More

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Additional Information about Sheraton Roma Hotel & Conference Center

Address: Viale Del Pattinaggio 100, 00144 Rome, Italy
Location: Italy > Lazio > Rome > Ostiense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Roma Hotel & Conference Center 4*
Number of rooms: 640
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Also Known As:
Sheraton Roma Hotel And Conference Center
Sheraton Roma Hotel Rome
Sheraton Rome
Rome Sheraton

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