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Pace Helvezia Hotel

#576 of 1,269 Hotels in Rome
Via IV Novembre 104 | Piazza Venezia, 00186 Rome, Italy
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Pace Helvezia Hotel
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Ranked #576 of 1,269 Hotels in Rome
A recent review
5 of 5 stars Reviewed January 21, 2015
Zoe L
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389 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Pace Helvezia Hotel
See the most recent reviews
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 21, 2015

I'd seen this hotel described as 'tired' and I can see what that person meant, but that just added to the appeal for me. Rome is so ancient, the hotel just fitted. All was spotlessly clean so a bit of faded gentility is charming in this location. The view from the (deserted) roof terrace was breathtaking, and the receptionists could... More 

Was this review helpful? Yes 8
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear Zoe L, thanks for your excellent review, we are glad you liked our staff, breakfast, location and rooms. We hope to host you again soon! More 

bath
Contributor
13 reviews 13 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

A very well positioned hotel and 2/3 days would be about right, any longer and a better quality hotel would be required . But if you require a short break this hotel is great ! ,varied breakfast ,close to the sites and a fantastic roof terrace for your night caps . Small bathroom , but a good powerful shower. Don't... More 

Was this review helpful? Yes 4
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear bus11y, thanks for your review, we are glad you liked our location, hotel, roof terrace and the shower. We hope to host you again for a city break! More 

Lincs
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 4, 2015

Next to Trajans markets and column, a stones throw from the Forum and Piazza Venezia, a short walk to the Colosseum and the Trevi Fountain and just a little further to the Pantheon. Great for an early coffee and a late evening drink. Couldn't recommend the location more highly. All in all the hotel is fine. The building is impressive.... More 

Was this review helpful? Yes 6
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear Nick W, thanks for your positive review regarding our hotel. We are glad you liked our central location near Venice square, the rooftop and staff. We hope you will return to stay with us also for a third time! More 

San Jose, California
Contributor
13 reviews 13 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 23, 2014

We stayed at the Pace Helvezia in December for four nights as part of a group tour. Our room was at the back of the hotel--and with the exception of some rowdies in the courtyard below on Saturday night--was very quiet. The room was of reasonable size by European standards, with a large, clean and updated bathroom. As for room... More 

Was this review helpful? Yes 3
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear LossForAName, thanks for your review and for your kind words regarding staff and location. Thanks also for the observations that help us to improve the service. More 

Stockport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 28, 2014

I visited this Hotel in September with my wife and parents. What should have been a lovely week away with family, turned out to be a week in the Rome version of Fawlty Towers. Upon arriving at the Hotel, we went up to our room to shower and to get organised before embarking on a trip around this fantastic City.... More 

Was this review helpful? Yes 3
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear PaulTaylorStockport, we are sorry that one of the 70% of the negative reviews you have on this site, is about us. We apologize for the problem of the shower and for our staff's behaviour, we can confirm that the doors were new, we understand the reported issue could be a problem and we're very sorry for it, even if... More 

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Mississauga, Canada
Top Contributor
72 reviews 72 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 16, 2014

As a member of a tour group, I did not have a choice of where to stay in Rome. This hotel gives the impression of luxury (and this is reflected in the posted room rates), but upon close inspection, it is a bit "tired" and could use some minor repairs. For example - our lampshades had burn marks and our... More 

Was this review helpful? Yes 1
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear letsgoMissy56, thanks for your kind review, we will use your observations to offer a better service in the future. We are glad you liked our location and breakfast. More 

Dorset, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed in October for 3 nights in a single room which the hotel ensured was next to my friends room with whom I had travelled. Single rooms are adequate as a base to explore and have all that you need and some rooms appeared to have small balconies overlooking the city which would be lovely A quaint hotel , "olde... More 

Was this review helpful? Yes 1
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear gedhilly, thanks for your kind review, we are glad that a Senior Contributor has a good stay with us, we hope to host you again in the future. More 

Dallas, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2014

We were scheduled to stay at the Genio Hotel in Rome, but our reservation was transferred to this "sister" hotel. What luck! I've read reviews of this hotel since my return from Italy, but here is my take. The hotel is now named "Hotel Pace Elvezia" and is located at 104 Via IV Novembre, directly across the street from the... More 

Was this review helpful? Yes 3
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear T-in-Dallas, thanks for such a kind review about our hotel, we are glad you had a great stay with us and enjoyed our location, our continental breakfast and that the staff was friendly. We hope to host you again in the future! More 

Rome
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 3, 2014

I did not feel the hotel was worth the room rate charged. The room was adequately cleaned but not spotless. My hair dryer and TV did not work. They advertised free WiFI but their system was down for two of the three days I was there. When I asked about it the gentleman in Registration simply shrugged his shoulders and... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear Mary P, we are sorry that your only one contribution to this website is negative and regarding our hotel. We apologize for the problems you experienced, we invite you to stay with us again so that we can show you our superior quality standards. More 

Aarhus, Denmark
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 2, 2014

I stayed here for 4 nights in a triple room on the 4th floor. Positive: Perfect location in the middle of Rome, all the major sights are within walking distance. The area is a bit boring when it comes to restaurants and bars, but they can be reached within a 10-15 minute walk. The roof top terrace is amazing both... More 

Was this review helpful? Yes 2
Nadia P, Guest Relations Manager at Pace Helvezia Hotel, responded to this review

Dear Dittelund, thanks for your kind review, we are glad that you liked the top terrace, the staff, room's size and cleaning. We apologize for the taxi issue, there is a difference between the normal rate and the private transfer rate because in the second case the driver waites for you in the airport, it is very reassuring for some... More 

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