Stayed at the Boscolo Palace in Rome last week on a family vacation. Checked in for two nights and left after one because the rooms were tired, musty, not very clean and the bathrooms were very grotty. The hotel looks truly 5 star on their website and this is completely misleading. We stayed at the Westin Excelsior the second night,... more

Overrated, expensive, rooms smelled, beds were terrible. Breakfast buffet was awful. I only stayed one night because i arrived late in the day. Further, they promised a refund, in writing, but despite multiple follow ups, have not honored their commitment. more

Excellent location - just down the hill and round the corner to the Hop on, Hop off bus (which took you around all the tourist attractions for 18 euros per day), and next door to the Hard Rock cafe. Buffet breakfast a bit limited and repetative. No curtain on shower therefore we soaked the bathroom floor all the time. No... more

I stayed at the "Grand Palace" for one night in October with a group of my colleagues. We had been very impressed with the Hotel's website and we weren't disappointed when we arrived as the reception and surrounding rooms seemed very oppulant and pleasant. The problems started in the rooms. I had to complain as my bedlinen was soiled and... more

22nd May 2008. We have just spent a fabulous three days at this Hotel. Everything about it was wonderful. The staff were attentive. The breakfast was a treat each morning. Our room was luxury. We would stay here again and highly recommnd it. KH Bristol UK more

I was taken here for my Birthday, the problem is that in Rome the Hotel rooms are smaller & more expensive than other capital cities. Now...................we understand that BUT there is an arrogance in this Hotel especially from the reception team that they are doing you a favour letting you stay here. The Hotel is beautiful, historic & in a... more

The staff are, in my opinion, hateful! I have never been treated with such non-caring before. And for the price! This place is terrible. When I asked the concierge for a good restaurant, he reached under the desk to grab one of a stack of post cards (which should have been a clue) to a restaurant that was pathetic. The... more

We have just returned from the Grand Palace last night. We spent 10 days in this hotel. Our travel agent had built it up very high, as you wld expect for the price, and when we expressed our concerns over other trip advisor comments, she claimed they were untrue to that extent. HOWEVER, i must say right now, that this... more

We have just returned from the Palace Hotel Rome. It is in a good safe area and a few minutes walk down to the tube and the bus stops. Go into the newsagents to buy a weekly ticket and then you can get on and off the tube and the buses with no stress. The room that we had was... more