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Ambra Palace Hotel

#606 of 1,267 Hotels in Rome
Via Principe Amedeo 257, 00185 Rome, Italy (Formerly Best Western Ambra Palace Hotel)
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Ambra Palace Hotel
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558 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On a recent visit to Rome we stayed 4 nights at this hotel. The 2 rooms we had were very clean and neat and the staff provided great customer service. Marco who checked us in was very polite, friendly and so helpful. The hotel breakfast was very good as it provided a wide variety of food not just croissants. One... More 

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room was very nice and its proximity to the train station was a must for us so that was a bonus. Yes the area seems a little run down but at no time did we feel out of place. The staff was very courteous and polite. We only had a couple complaints which seems to be a reoccuring theme... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very clean, specially the bathrooms. friendly and helpful people. Neighbourhood has a lot of Bangladeshi and African immigrants but nothing to be worried about. Metro is 2 mins walking distance. Basic breakfast but well managed and filling.

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RobertoCri, Responsabile reception at Ambra Palace Hotel, responded to this review

Goog morning, thank you for your nice review. I'm glad your stay was pleasant under all points of view. Best regards. More 

Sofia, Bulgaria
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is rated 4 stars but this is too much. Anyway, we were glad by the hotel. The room is big enough for 2 people, has 2 connected beds. The breakfast consists of scrambled eggs, beacon, some nice sliced hams, yellow cheese. They ask you 4-5EUR for omelets if you want such. The neighborhood of the hotel is not... More 

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RobertoCri, Responsabile reception at Ambra Palace Hotel, responded to this review

Good morning, thank you for your positive comment, we are pleased you enjoied our rooms and our breakfast. I'm little bit surprised anyway you think the hotel is overrated. Being the location a multicultural and business area is normal to see several ethnies walking on the streets. Best regards. More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

We were booked here by our tour operator, first impression was of a poor neighbourhood. Hotel was spotlessly clean, staff mostly polite and obliging. Food basic and menu very limited but well prepared. Some rooms very small, bathrooms of good standard, air conditioning patchy depending on the room you are in. Would not book again but thanks to all the... More 

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RobertoCri, Responsabile reception at Ambra Palace Hotel, responded to this review

Good morning, thank you for your review. We are pleased you find our staff helpfull and polite. About the negative points, we are working to improve them. Best regards. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed there with my boyfriend, and the placement of the hotel was pretty good, we were able to walk to almost everything, and if not we could take the metro. The problem was though that the AC did not work, it was constantly on 28,8 degrees Celsius, and even though we complained about this 3 times in the lobby,... More 

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RobertoCri, Responsabile reception at Ambra Palace Hotel, responded to this review

Good morning, thank you for you comment. About the AC unfortunately we had an unexpected problem with one of the AC engine and we have to replace it. We are waiting to receive the new engine very soon. So now if the temperature outside is very high like in the past days, the AC is less effective. I'm pleased you... More 

Rome, Italy
1 review
2 of 5 stars Reviewed 3 weeks ago

Staff is very attentive and helpful, for their genuine kindness I give two stars. Unfortunately, that is the only thing I can say that I liked about this hotel. The free breakfast is overpriced, our AC did not work and the maintenance people couldn't fix it, and our towel warmer in the bathroom was broken in the on/high position which... More 

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RobertoCri, Responsabile reception at Ambra Palace Hotel, responded to this review

Good morning, thank you for your review even if not positive. About the AC system unfortunately we had lot of problem with it last week, our maintenance is working on the system and it may caused the problem with the towel warmer. I am very sorry you had such a unpleasant stay but it is due by an unexpected problem.... More 

Travelers are raving about these Rome hotels

Bamberg, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took a weekend to fly to Rome while in Germany on Business. This hotel is great for the price. Don't let the outside fool you as it is in a little more rustic section than I will usually stay. However that said the staff is prompt courteous and helpful. I can truly recommend this hotel.

Was this review helpful? Yes 2
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, I really thank you for your review, I am going to forward your kind comment to all the staff of the hotel. Best regards. More 

Antalya, Turkey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 22, 2015

We were part of a group of 4 families and stayed In the hotel for 6 nights. The hotel although small was clean , functional and the staff and management were great and helped us plan our visit with very good recommendations on transport and restaurants. If you are looking for a base ideally located to explore the city at... More 

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RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, thank you so much for your beautiful comment. I'm very please all our staff help you while in Rome. I hope to welcome you again very soon. Best regards. More 

Berlin, Germany
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2015

Hotel is a little far off. Staff very friendly, rooms small but newly refurbished and clean. AC a little loud and walls between rooms too thin. Our neighbors had a small child that cried the whole night, which clearly shortened our sleep to just a few hours.

Was this review helpful? Yes 1
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning and thank you for your comment, I'm pleased you like the new style of the hotel. I'm going to forward your kind words to the rest of the staff. We are sorry you had problem with the baby cry. Best regards. Marco Screpanti More 

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Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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