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Ambra Palace Hotel

#607 of 1,268 Hotels in Rome
Via Principe Amedeo 257, 00185 Rome, Italy (Formerly Best Western Ambra Palace Hotel)
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salem, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 3 nights, had to stay for the 3 nights because when you purchase on Expedia they charge you ahead of time. No way to get my money back. Expedia also gave it a 4 star rating! Wow are they wrong! I gave a 1 just because I can't put a 0! The rooms are clean I... More 

Was this review helpful? Yes 2
Bamberg, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Took a weekend to fly to Rome while in Germany on Business. This hotel is great for the price. Don't let the outside fool you as it is in a little more rustic section than I will usually stay. However that said the staff is prompt courteous and helpful. I can truly recommend this hotel.

Was this review helpful? Yes 2
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, I really thank you for your review, I am going to forward your kind comment to all the staff of the hotel. Best regards. More 

Antalya, Turkey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were part of a group of 4 families and stayed In the hotel for 6 nights. The hotel although small was clean , functional and the staff and management were great and helped us plan our visit with very good recommendations on transport and restaurants. If you are looking for a base ideally located to explore the city at... More 

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RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, thank you so much for your beautiful comment. I'm very please all our staff help you while in Rome. I hope to welcome you again very soon. Best regards. More 

Berlin, Germany
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is a little far off. Staff very friendly, rooms small but newly refurbished and clean. AC a little loud and walls between rooms too thin. Our neighbors had a small child that cried the whole night, which clearly shortened our sleep to just a few hours.

Was this review helpful? Yes 1
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning and thank you for your comment, I'm pleased you like the new style of the hotel. I'm going to forward your kind words to the rest of the staff. We are sorry you had problem with the baby cry. Best regards. Marco Screpanti More 

Cape Town Central, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This recently upgraded hotel is to be highly recommended! Stylish Art Deco rooms are complemented by the general decor of the hotel. Highly efficient friendly staff create a positive experience with a stylish bar, pleasant dining area that provides good food from an albeit limited menu. Although the hotel is situated in a somewhat run down area of Rome we... More 

Was this review helpful? Yes 2
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, Thank you so much for your review. We are very pleased your stay with us was completely pleasant for you. I'm going to forward you kind words to the rest of the staff. Thank you very much indeed. Best regards. More 

Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We really liked the hotel and all it's amenities including the excellent continental breakfast . The room was nice, not too spacious but clean and the pillow/sheets/blankets were so comfortable. Definitely a great bed away from home. The ac was good and not noisy, the bathroom was small but comfortable. The staff were excellent, very helpful and gave us good... More 

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RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, we really thank you for your review. We are pleased you had a pleasant stay with us. The area is multicultural due the proximity of Termini Station but it is not risky anymore. Thank you. More 

Perth, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed two nights here firstly because of its closeness to Rome Termini station The area is quite seedy and run down but as we found later the rest of Rome is the same Our room was a recently refurbished room with a new very good bathroom and shower,the room was the standard small European room which seemed smaller because... More 

Was this review helpful? Yes 1
RobertoCri, Responsabile relazioni con la clientela at Ambra Palace Hotel, responded to this review

Good morning, thank you very much for your review. I'm pleased you had a pleasant stay with us and the new style of the hotel likes you. I'm roman so it hurts me a bit heard someone say Rome is dirty...but it's true unfortunately. Thank you. More 

vancouver island
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed May 26, 2015

AMBRA PALACE HOTEL, was a best western when we booked. It now belongs to a different company. This hotel seems farther away from the termini than one thinks, especially When dragging suitcases over very uneven pavement. I recommend a taxi for 10 euro or less. Would I book this place again...NO. the beds are like sleeping on a block of... More 

Was this review helpful? Yes 1
RobertoCri, Responsabile relazioni pubbliche at Ambra Palace Hotel, responded to this review

Good morning, We thank you for your review an we are pleased you find our staff very helpfull and friendly. About the air conditioning, well it is not a matter of cut costing but of ecology. About the new beds, we are receiving some complaint. It was an error made during the refurbishment and we are going to change them... More 

Travelers are raving about these Rome hotels

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 20, 2015

We visited on 19 May to Amba palace it was good hotel having good lobby , bar, restaurant and room were nicely maintained and near city centre we can go by walk to colesium and Vatican by car in 20 minute . Their are lot of Indian restaurant near by the hotel with good food.

Was this review helpful? Yes 1
RobertoCri, Responsabile relazioni pubbliche at Ambra Palace Hotel, responded to this review

Good morning and thank you very much for your good review. We are very pleased almost everything was good for you. Best regards. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 4, 2015

A nice clean hotel close to Subway and railstation. Very good breakfast buffé with a lot of various choices. The neighborhood is not the nicest i've seen but it's okay. Very friendly and seviceminded staff.

Was this review helpful? Yes 1
RobertoCri, General Manager at Ambra Palace Hotel, responded to this review

Dear Lena, thank you very much indeed for your positive review. We are pleased you had a pleasant stay with us. The area of the hotel is multicultural, probably because we are very next to the main railway station of Rome, but it's safe and has all pubblic transportation facilities nearby. Best regards. More 

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