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Ambra Palace Hotel

#617 of 1,271 Hotels in Rome
Via Principe Amedeo 257, 00185 Rome, Italy (Formerly Best Western Ambra Palace Hotel)
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Ambra Palace Hotel
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539 Reviews from our TripAdvisor Community

Traveler rating
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    249
    105
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    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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vancouver island
Top Contributor
73 reviews 73 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 1 week ago

AMBRA PALACE HOTEL, was a best western when we booked. It now belongs to a different company. This hotel seems farther away from the termini than one thinks, especially When dragging suitcases over very uneven pavement. I recommend a taxi for 10 euro or less. Would I book this place again...NO. the beds are like sleeping on a block of... More 

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RobertoCri, Responsabile relazioni pubbliche at Ambra Palace Hotel, responded to this review

Good morning, We thank you for your review an we are pleased you find our staff very helpfull and friendly. About the air conditioning, well it is not a matter of cut costing but of ecology. About the new beds, we are receiving some complaint. It was an error made during the refurbishment and we are going to change them... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited on 19 May to Amba palace it was good hotel having good lobby , bar, restaurant and room were nicely maintained and near city centre we can go by walk to colesium and Vatican by car in 20 minute . Their are lot of Indian restaurant near by the hotel with good food.

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RobertoCri, Responsabile relazioni pubbliche at Ambra Palace Hotel, responded to this review

Good morning and thank you very much for your good review. We are very pleased almost everything was good for you. Best regards. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2015

A nice clean hotel close to Subway and railstation. Very good breakfast buffé with a lot of various choices. The neighborhood is not the nicest i've seen but it's okay. Very friendly and seviceminded staff.

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RobertoCri, General Manager at Ambra Palace Hotel, responded to this review

Dear Lena, thank you very much indeed for your positive review. We are pleased you had a pleasant stay with us. The area of the hotel is multicultural, probably because we are very next to the main railway station of Rome, but it's safe and has all pubblic transportation facilities nearby. Best regards. More 

1 review
1 of 5 stars Reviewed March 27, 2015 via mobile

We arrived in Rome for a 3 night stay after nearly a 2 hour shuttle bus journey after dropping everyone else off first we were the last ones to arrive at our hotel to which we found out it was closed for refurbishment when we turned up!!! 2 young girls in a city they don't no in the dark!! Yeah... More 

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RobertoCri, Manager at Ambra Palace Hotel, responded to this review

Good morning, We are very sorry about the bad experience you had. Let me say anyway the delay with your shuttle service is not our fault, furthermore we informed all the agencies about refurbishment of the hotel, we also give them the name of the hotel reserved for you. I understand you were very scared arriving in a city you... More 

Travelers are raving about these Rome hotels

Warsaw
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 2, 2015

Hi, The hotel as such is just a standard - not bad and nothing extraordinary either. The room was moderately spacious (but comfortable), the same with bathroom. It could be seen that it is kept clean though the interior is really worn out, the same in Bathroom and actually the administration could have put effort to reduce amount mold in... More 

Was this review helpful? Yes 1
RobertoCri, Manager at Ambra Palace Hotel, responded to this review

Thank you for the time you spend to send us your review. I found it positive overall, I'm goping to report your positive comment to the reception staff. About the criticalities you report I can say the hotel was completely refurbished so we cange all the bed, mattress etc. but especially the style. The hotel is going to open back... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014 via mobile

I thoroughly enjoyed my stay here. Convenient location, friendly and hospitalable staff, spotless rooms with every amenity that I needed. The local market nearby is fascinating and although I was in Rome on business, the nearby transport links made it easy to access all the historic areas. The Wifi was quick and easy to access.

Was this review helpful? Yes 2
RobertoCri, Responsabile relazioni pubbliche at Ambra Palace Hotel, responded to this review

Thank you very much indeed for your great comment. Your kind words encourage us to do better. I'm going to share your comment with the rest of the staff. Thanks a lot. Best regards. Marco Screpanti More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

We were allocated their new refurbished room which was comfortable and lush. The staff were great and we appreciated the welcome drink and the breakfast. The neighbourhood was interesting but not uncomfortable as other reviews make out but we're not scared or prejudiced. I think they are priced reasonably considering. The food market just across the street was amazing. It's... More 

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St. John's, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed at this hotel for 4 nights at the beginning of September, 2014. The hotel is inside the Aurelian walls of Rome so still inside the area with most of the "tourist" historical sites... but it is a bit west from many of the more popular places. For me, this was a perfect area... walking distance to the train station... More 

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Calgary, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 17, 2014

I would not recommend this hotel to anyone. The staff were mildly pleasant at best, the room was "fine", and the location/neighborhood awful. I would not walk on those sidewalks at night; we had to get a cab to a restaurant. There is graffiti all over buildings in the vicinity. Stay somewhere else in Rome!

Was this review helpful? Yes 1
Stillwater, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 16, 2014

We wanted A hotel close to Termini station so we decided on this one. The hotel is in a sketchy part of town, although I didn't feel completely unsafe. The hotel is pretty small, with not many amenities. You will not find a fitness room, and the business center has one computer with a complicated sign in process and no... More 

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Neighborhood Profile
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Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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