Our room was small with a large column at the end of the bed. The taps leaked in the bathroom and the TV worked sporadically. The main restaurant was closed for dinner which meant after a long day of sight seeing, having to find somewhere to eat each evening. The breakfast provided was not kept warm and at 20 Euro... More

There were 3 of us so we booked a triple room. - The double room was alright but the single sofa bed looked filthy and there wasn`t a blanket. - We were only provided two sets of towels. On first request, we were told it was a Saturday, the housekeeper was gone and therefore "we have nothing". Only on second... More

Its a prime area.Staffs are veru friendly.Need more awareness how the international location to be maintained.City of Rome is very important location for tourist - hotel should guide more to thier guest.I have visited severel cities of Italy but I found that Rome is best among other and Italy tourist burea may guide more for tourist as I have been... More

I am an Accor member, so thought this would be a reasonable hotel. It is the first time I've had to insist on changing rooms, after being given one of worst room I've ever stayed. Air-conditioning was useless, safe did not work, toilet flushing was major problem, building vibrated when large trucks travelled down the street. My initial complaint was... More

In past few years i had very good expirience with hotels of this franchise so when me and my wife decided to visit Rome Mercure was our first choice.The only good thing about this hotel is the location,about 200 m away from Colloseum.Everything else is poor - it is simple not 4 star hotel.The room was small with a pillar... More

I have recently stayed at this Hotel, the design is quite modern in reception and in the bar area, the rooms are not as modern and are slightly dated. The rooms are of an average size and not the biggest room Ive ever had but was ok for the 5 days that I was there. The reception staff are excellent... More

I'll begin by saying that the staff in this hotel are great, and that the hotel itself is in a great location from which to explore Rome. Sadly, these are the only two good points of this establishment. I honestly feel that this hotel is one to be avoided, for reasons that the staff and location simply cannot compensate for.... More

I stayed in a single room. I had the Colosseum view. The room was tiny, probably around 2.4m X 4m. Bathroom was small, and the shower screen/enclosure was around 0.6m x 0.6m. Please do not quote me on the size here. This is what I remember. However, the place is around 300m to Colosseum. The Basilica of San Clemente Rome... More

This hotel is the worst I have stayed in. The simple fact that we were not supplied with what was advertised and what was agreed to in the emails. No restaurant, no mini bar at all, the view to her Colosseum was from the second floor along a major road (so much for views from what was to be their... More