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All 1,268 Rome hotels

Berg Luxury Hotel

4.0 of 5 Hotel   |   Via Aurora, 29, 00187 Rome, Italy
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Berg Luxury Hotel
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Ranked #415 of 1,268 hotels in Rome
A recent review
5 of 5 stars reviewed 2 weeks ago
Stacey G Brooklyn, New York
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298 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Brooklyn, New York
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the hotel 9 months in advance through the hotel website. Then the overbooking complaints made us nervous, so we followed up 5 months, then again at 3 months and one week before our visit with emails and Marco always responded quickly and professionally, assuring us that our room would be available for our entire 6 night stay. Still,... More

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked over 6 months ago, unfortunately I didn't see the reviews until after we booked. But in order to make sure we didn't have any issues with the reservation, I received assurance through our booking site via email, additionally i also emailed the hotel multiple times 4 weeks before arrival (no response), and called the hotel weekly for 3... More

Was this review helpful? Yes 2
Luton, United Kingdom
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Upon arrival, was greeted by staff who took our luggage straight to our rooms. - However, staff lingered around for about a minute staring at us to which i then realized was for a tip. A little pushy if you ask me The receptionist was very helpful providing us with booklets of the great attractions of Rome. Mini fridge stacked... More

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Vienna, Austria
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We should have believed all the bad reviews stating that the the hotel is constantly overbooked. Upon arrival, we were told that their booking system is not working properly and that our room was not available. We had to spend our first night at a shabby hotel around the corner. We were not the only guests that night who had... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

In all the circumstance I related with the hotel staff the answer was unprofessional. His guys do not have what "Luxury" means. Please go to a Good training for a couple of years and then go back to work in what you call "Luxury". The view from the room is terrible!

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I checked in on Tuesday and at the reception an asian guy told me that he had a bad news... The room I have booked (double)was not available yet they prepare a room for me (they would upgrade me the day after and they would offer the breakfast) I went in with my girl friend and the room was a... More

Was this review helpful? Yes 1
Copenhagen, Denmark
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014 via mobile

As soon as we entered the lobby, there was a problem. Since we had spent 4h in a bus from the coast, we did not think straight and call hotels.com. We had paid in full some months prior but clearly this means nothing. They had simply sold our room to someone else and told us we would be relocated. The... More

Was this review helpful? Yes 1
London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2014

After reading reviews, I reserved our 2 night stay through their website. As I like to double check everything for my trips, I emailed them. Massimo and Stefano were attentive. They emailed me when our stay was coming up if we needed a transportation. When we got there, they upgraded our room, which made our stay more special. They were... More

Was this review helpful? Yes 1
Rome, Italy
4 reviews 4 reviews
5 of 5 stars Reviewed July 4, 2014 via mobile

Nice hotel. Clean and in a pretty good location. Nice rooms. Worth the money. Showers were great. Room service was decent and fast. Receptionists were very decent and understanding. Breakfast was also good.

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 4, 2014

I visited this hotel on a recent business trip and it proved simply perfect. The room was spacious, perfectly formed providing for most of my needs. I would have loved a few more mirrors in the room for hairdressing etc… The breakfast room was a bit of a disappointment. It is very dark and cramped. The food too is a... More

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Additional Information about Berg Luxury Hotel

Address: Via Aurora, 29, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Berg Luxury Hotel 4*
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Bathroom (23)
Room/suite (34)
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Dining (4)
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#167 Luxury Hotel in Rome #181 Business Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
With an exclusive location 200 metres from Via Veneto, Berg Luxury Hotel is surrounded by stylish shops and restaurants. Rooms are ultra-modern with free Wi-Fi, air conditioning and a flat-screen TV.Dating back to 1875, the building has 7 floors and opened as a hotel in 2011. Each room has a contemporary design and wood floors. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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