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All 1,264 Rome hotels

Holiday Inn Rome-Pisana

4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Ranked #529 of 1,264 hotels in Rome
A recent review
5 of 5 stars reviewed 1 week ago
Neil P
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164 people have reviewed this hotel

Traveler rating
    32
    65
    46
    14
    7
See reviews for
29
68
5
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really modern room. Hotel staff really friendly. Great service. Met the general manager who was really helpful. Great stay! Just far enough out to avoid the hassle of parking etc. would stay again and explore the area more. Didn't have any food so can't comment.

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Guests, I really appreciate you taking the time to bring this feedback to our attention. I'm glad that you enjoyed our hotel during your honeymoon and we look forward to the opportunity of serving you again in the future. Once again, thank you for your feedback and I hope to see you soon! More

Taunton, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 20, 2014

I used my points for this booking, a late weekend break. The hotel is typical 'Holiday Inn-esk' It was clean and quiet, and has free parking if you have a vehicle. The hotel is outside the boundary of Rome. However it does have good bus link with the Vatican city. Bus tickets can be purchased on a daily or 100minites... More

Was this review helpful? Yes 6
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear welsh105, thank you for your positive feedback. We are happy to met your expectation in terms of professionalisms, comfort and cordiality. Come soon to visit us again!!! More

Caernarfon, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

Stayed 5 nights very welcoming and helpful staff great first impression. Room good very clean. A little far out of the city centre but busus great and had no problems after staff explained everything. Had problem with one room's air con but was swiftly resolved after speaking to cbarming young woman at reception. The hotel is fine but the staff... More

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Thank you Heather, that means we are running in the right direction. So, when is your next stay with us? More

california
Top Contributor
68 reviews 68 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 5, 2014

Front desk was ok but most the time there even they seemed like they were in training. The Bar, cafe and restaurant staff were not hospitable at all. The food was poor and the prices high. The Inn had no pool or gym. When we asked for other places to eat in the area we were told that this was... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear realfind, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Karachi
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed in this hotel in May 2014. Very modern and comfortable hotel. Although in the suburbs but excellent bus services to downtown. Room modern and clean. Few convenient shops (walk to the right) near the hotel. Please purchase your bus tickets there instead of the hotel as they are cheaper. You have to pay 5 euros if you need... More

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Shahnaz, thank you for your comment about your stay. We are glad that you enjoyed our hotel and I apologize for the incovenience you have experienced with ice. Once again, thank you for your feedback. We look forward to the opportunity of serving you again in the future. More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

Very nice to came back to the hotel, I have been there 3 times and I will be back again. Thanks to Francesca, Lorenzo and … all the staff from reception! Regards from Finland Also regards to the lady from the Shop :)

Was this review helpful? Yes 3
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Manuela, thank you for the time you spent for the review. I'm glad that you enjoyed our reception staff. See you soon! More

Karachi, Pakistan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

My wife and I stayed at Holiday Inn Pisana Rome from May 8th to 14th. The hotel is located in the suburbs of Rome and even though we had a very pleasant stay there are a few problems with this new hotel. First of all the access to the city. There are no underground (subway) stations near the hotel but... More

Was this review helpful? Yes 3
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Bashir, Thank you for your feedback. I apologize for the inconvenience you have experienced with the ice. I'm really surprised of bus tickets because the clients can buy them at a flat rate (1.50 euro) as imposed by Atac Rome. I have taken note of your comments and we will address these points to improve upon our service. Thank... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014

On arrival, this hotel was spotless and very modern. The staff (Lorenzo) was very friendly, welcoming and gave all relevant information regarding our stay. Our room was lovely. Very clean, stylish and the extras such as the safe, iron and tea/coffee facilities were all there. Our room was located very near to the lift and we heard nothing and slept... More

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Dee, thank you for your feedback. I'm pleased to know that you found our room comfortable and our staff friendly. We are looking forward to see you again! More

London, United Kingdom
Top Contributor
139 reviews 139 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 17, 2014

The hotel itself is nice and rooms comfortable and bright, but clearly used for groups and conferences. Free wifi was very useful. We had to wait a long time for our keys so we had a drink in the bar first. It was OK but impersonal as you would expect from a hotel this size. It is a huge hotel... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear CathieO3, Thank you for staying with us and taking the time to leave a review of our property. I am pleased to know that you found the hotel and the rooms comfortable. Also, I am glad that the Free Internet access met your business needs. I apologize for the inconvenience you have experienced during breakfast. I have taken note... More

Catskill, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 16, 2014

Our stay at the Holiday Inn Rome- Pisano was a very pleasant one!! It is a beautiful hotel. Nice rooms. Great staff. Everyone knowledgeable and helpful. Breakfast was a feast every morning. Bus stopped right across the street to take us into the heart of the city. Very enjoyable stay!!

Was this review helpful? Yes
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Lexere, thank you for the time you take to write the review. I'm extremely happy to hear that you enjoyed your stay at our hotel and I hope to see you soon! More

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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome

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Amenities

Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#63 Best Value Hotel in Rome #208 Luxury Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
Pisana Palace Hotel is located near the Vatican, in the Western area of the Capital a few minutes away from the New Fair of Rome, from the Big Ring Road (GRA), and from Fiumicino Airport (Leonardo da Vinci). The Hotel is entirely renewed: the Hall leads you to a living room decorated with an elegant and essential style, arranged into peaceful relax zones. ... more   less 
Number of rooms
229

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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