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All 1,264 Rome hotels

Holiday Inn Rome-Pisana

4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Ranked #520 of 1,264 Hotels in Rome
A recent review
4 of 5 stars reviewed 1 week ago
Sue D Farnborough, United Kingdom
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191 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farnborough, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn (formerly known as the JSH) hotel was ideally situated outside the city. The bus to the main centre stopped literally right outside. They also ran a shuttle service to the Metro at convenient times. On arrival the four of us took the lift to our two bedrooms which were placed next door to each other as requested.... More

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Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Sue D., thank you for taking the time to share with us your comments about your stay. I’m very glad to know that you found our staff very professional and helpful and that you loved the service we are proud to deliver to our guests. I hope to have the opportunity to welcome you back to the Holiday Inn... More

Fanwood, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was roomy and very clean. Location not ideal as it is far from the city center. But it was only 30 mins to the airport. They also have a nice gift shop. We had drinks at the bar service was great. We had breakfast and dinner as part of our tour package and the food was alright. Overall... More

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Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Layn33, thank you for your positive feedback about your recent stay. I'm pleased to hear that you enjoyed the hotel and our food. Once again thank you for your comments and we look forward to welcoming you back in the near future. Sincerely More

Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall the hotel is good, but the receiption seems to be under manpower, very slow for check in and check out. It takes around 10 minutes. Although I am their gold member which they suppose to prepare for quick check in and quick check out, but it does not happen to this holiday inn. Besides this, overall is good. Breakfast... More

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Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Tungjj, Thank you for sharing with us your comments about your stay at Holiday Inn Rome Pisana's. I'm pleased that you appreciated our structure and breakfast. I'm really sorry for the inconvenience of the slow check-in/check-out, but on October we had the highest occupancy level of the year. Thank you for your feedback and we hope to see you... More

Fife, Scotland
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A newish hotel on the outskirts of Rome. We stayed in an executive room which was very spacish and clean. The bed was incredibly comfortable which was a must after being out all day exploring the sites. The local bus service runs from just outside the hotel and takes around 15-20 minutes to get to the centre. Take the 881... More

Was this review helpful? Yes 2
GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear sueFife_Scotland, thank you for taking the time to share with us your comments about your stay and to have chosen our Holiday Inn Rome Pisana's. I'm pleased to hear that you enjoyed the hotel and for your interest it's possible to take our shuttle service to reach the center of Rome (in proximity to Vatican) at a low price... More

London
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I paid this hotel a flying visit. I arrived late and needed to be away early. Holiday Inn have a great formula and I have often booked with them because it works and is hassle free. The problem with formulae is that you have to stick to them. It's a big hotel on the outskirts of Rome and seems popular... More

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GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear LiamFitzP, thank you for taking the time to share with us your comments about your stay at Holiday Inn Rome Pisana's. Having read your comments, I can imagine the disappointment and I therefore apologize for any inconvenience encountered. I very much hope that we can yet encourage you to stay with us again so I can put your above... More

Adelaide
2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here with my girlfriend, hotel was good. Easy to get to city by bus out side. Only issue was the breakfast area and a child with his family constantly coughing with out hand over his mouth over the food etc. was enough to turn us off eating at the hotel as nothing was done. Other then that, not a... More

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GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Aaron F (Adelaide), Thank you for your recent review following your stay with us. The comments of our Guests are very important to us to improve the service we offer. I'm sorry for the inconvenience about the child. Once again we appreciate you taking the time to share your comments with us and we hope to see you again... More

Abbotsford, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 15, 2014

The Guest Service staff were incredibly helpful, provided maps and suggested bars and restaurants that did not let us down. The Front Office Manager really took great care of us and knew just the right suggestions to make. Very friendly and welcoming. Rooms were very comfortable and clean, showers were fantastic, great water pressure. Located directly across from a bus... More

Was this review helpful? Yes 1
GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear TH604, Thank you for your review of Holiday Inn Rome Pisana's! It was a real pleasure to read that you found our hotel very nice and our staff fabulous (especially the Front Office Manager). It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

The Holiday Inn Pisana is not located in the central downtown part of Rome, but there is a bus stop right across the street that will get you there in about 20 minutes. The city can be a little hectic so we were fine with staying a little further outside, especially with the easy accessibility provided at this hotel. The... More

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GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Rebecca T., thank you for taking the time to share with us your lovely feedback and to have chosen our Holiday Inn Rome Pisana's. It is our goal to consistently provide customer satisfaction and I have shared your comments with the whole staff and particularly with the Front Desk Manager, Frank. We look forward to welcoming you back in... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

One of the best Holiday Inn I have ever stayed in!!the rooms were lovely and the decoration as well. It was very clean and all members of the staff were very helpful. The service was very good and we liked it a lot

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Elizabeth_cardiff, Thank you for your lovely comments following your recent stay and to have chosen our hotel! It is our goal to consistently provide customer satisfaction. We look forward to welcoming you back in future. Kind regards More

Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2014

We stayed two nights here and used a Groupon deal. It was three couples so we had three double rooms. The hotel is not close to central Rome. A taxi ride to the Vatican is about 16 euros and to the Trevi fountain is between 20 - 25 euros. They offer a shuttle to the local metro station but we... More

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Jennifer, Thank you for your review and to have chosen our Holiday Inn Rome Pisana's. We are very sorry to read your concerns about our front-desk staff but on the other hand we are glad to know that you found our breakfast good. We have discussed the points you raised with our Front-desk Manager and as a result we... More

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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome

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