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Holiday Inn Rome-Pisana

4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Ranked #507 of 1,263 Hotels in Rome
A recent review
4 of 5 stars reviewed 2 weeks ago
Charlotte P Leeds, England, United Kingdom
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201 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern, Clean, Friendly. The location is about 5km from the Vatican, yet there is a bus stop right outside the hotel which costs 1.50 euro each way and take less than 30 minutes. The breakfast is wonderful, plenty of choice, lots of fresh ingredients and you can also request pancakes, omelettes, fresh orange juice etc. The staff are very helpful... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Charlotte P, thank you for taking the time to share with us your lovely review about your recent stay. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to see you at Holiday Inn Rome Pisana's again in the future. Best regards More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern, clean, friendly, one year old. Very comfortable, trendy, loved the design. Shuttle bus to the Vatican - 15 mins or local bus stop outside. Could not have asked for better. Janice and James Verguson

Was this review helpful? Yes 2
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear James V, thank you for your lovely feedback about your recent stay at Holiday Inn Rome Pisana's. I'm glad that you appreciated our facilities and we hope we have a chance to greet you again in the near future. Kindest regards More 

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice room with a very comfortable bed. Love the design of the room. As I am on level 1 which is on the same floor as the restaurant. It was quite noisy along the corridor even at 11pm. Had a little problem with the door lock but they are quite fast to attend to me. We booked 2 dinner with... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear JaneWong, thank you for taking the time to share with us your comments about your recent stay. I'm pleased that you appreciated the design of the hotel and we apologize for any inconvenience about meat patty. It is our goal to consistently provide customer satisfaction and your comments are very important to us, so I invite you to contact... More 

Farnborough, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

The Holiday Inn (formerly known as the JSH) hotel was ideally situated outside the city. The bus to the main centre stopped literally right outside. They also ran a shuttle service to the Metro at convenient times. On arrival the four of us took the lift to our two bedrooms which were placed next door to each other as requested.... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Sue D., thank you for taking the time to share with us your comments about your stay. I’m very glad to know that you found our staff very professional and helpful and that you loved the service we are proud to deliver to our guests. I hope to have the opportunity to welcome you back to the Holiday Inn... More 

Fanwood, New Jersey
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 6, 2014

This hotel was roomy and very clean. Location not ideal as it is far from the city center. But it was only 30 mins to the airport. They also have a nice gift shop. We had drinks at the bar service was great. We had breakfast and dinner as part of our tour package and the food was alright. Overall... More 

Was this review helpful? Yes 2
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Layn33, thank you for your positive feedback about your recent stay. I'm pleased to hear that you enjoyed the hotel and our food. Once again thank you for your comments and we look forward to welcoming you back in the near future. Sincerely More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 1, 2014

Overall the hotel is good, but the receiption seems to be under manpower, very slow for check in and check out. It takes around 10 minutes. Although I am their gold member which they suppose to prepare for quick check in and quick check out, but it does not happen to this holiday inn. Besides this, overall is good. Breakfast... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Tungjj, Thank you for sharing with us your comments about your stay at Holiday Inn Rome Pisana's. I'm pleased that you appreciated our structure and breakfast. I'm really sorry for the inconvenience of the slow check-in/check-out, but on October we had the highest occupancy level of the year. Thank you for your feedback and we hope to see you... More 

Fife, Scotland
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 20, 2014

A newish hotel on the outskirts of Rome. We stayed in an executive room which was very spacish and clean. The bed was incredibly comfortable which was a must after being out all day exploring the sites. The local bus service runs from just outside the hotel and takes around 15-20 minutes to get to the centre. Take the 881... More 

Was this review helpful? Yes 3
GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear sueFife_Scotland, thank you for taking the time to share with us your comments about your stay and to have chosen our Holiday Inn Rome Pisana's. I'm pleased to hear that you enjoyed the hotel and for your interest it's possible to take our shuttle service to reach the center of Rome (in proximity to Vatican) at a low price... More 

London
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 18, 2014

I paid this hotel a flying visit. I arrived late and needed to be away early. Holiday Inn have a great formula and I have often booked with them because it works and is hassle free. The problem with formulae is that you have to stick to them. It's a big hotel on the outskirts of Rome and seems popular... More 

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GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear LiamFitzP, thank you for taking the time to share with us your comments about your stay at Holiday Inn Rome Pisana's. Having read your comments, I can imagine the disappointment and I therefore apologize for any inconvenience encountered. I very much hope that we can yet encourage you to stay with us again so I can put your above... More 

Adelaide
2 reviews
4 of 5 stars Reviewed October 18, 2014 via mobile

Stayed here with my girlfriend, hotel was good. Easy to get to city by bus out side. Only issue was the breakfast area and a child with his family constantly coughing with out hand over his mouth over the food etc. was enough to turn us off eating at the hotel as nothing was done. Other then that, not a... More 

Was this review helpful? Yes
GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Aaron F (Adelaide), Thank you for your recent review following your stay with us. The comments of our Guests are very important to us to improve the service we offer. I'm sorry for the inconvenience about the child. Once again we appreciate you taking the time to share your comments with us and we hope to see you again... More 

Abbotsford, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 15, 2014

The Guest Service staff were incredibly helpful, provided maps and suggested bars and restaurants that did not let us down. The Front Office Manager really took great care of us and knew just the right suggestions to make. Very friendly and welcoming. Rooms were very comfortable and clean, showers were fantastic, great water pressure. Located directly across from a bus... More 

Was this review helpful? Yes 1
GianlucaAvelli, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear TH604, Thank you for your review of Holiday Inn Rome Pisana's! It was a real pleasure to read that you found our hotel very nice and our staff fabulous (especially the Front Office Manager). It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like... More 

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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome
Hotel Style:
#74 Best Value Hotel in Rome
#199 Luxury Hotel in Rome

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