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Holiday Inn Rome-Pisana

4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Ranked #520 of 1,264 Hotels in Rome
A recent review
5 of 5 stars reviewed 4 days ago
Elisabeth_cardiff
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169 reviews from our community

Traveler rating
    33
    68
    47
    14
    7
See reviews for
29
71
5
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the best Holiday Inn I have ever stayed in!!the rooms were lovely and the decoration as well. It was very clean and all members of the staff were very helpful. The service was very good and we liked it a lot

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Elizabeth_cardiff, Thank you for your lovely comments following your recent stay and to have chosen our hotel! It is our goal to consistently provide customer satisfaction. We look forward to welcoming you back in future. Kind regards More

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights here and used a Groupon deal. It was three couples so we had three double rooms. The hotel is not close to central Rome. A taxi ride to the Vatican is about 16 euros and to the Trevi fountain is between 20 - 25 euros. They offer a shuttle to the local metro station but we... More

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Jennifer, Thank you for your review and to have chosen our Holiday Inn Rome Pisana's. We are very sorry to read your concerns about our front-desk staff but on the other hand we are glad to know that you found our breakfast good. We have discussed the points you raised with our Front-desk Manager and as a result we... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really modern room. Hotel staff really friendly. Great service. Met the general manager who was really helpful. Great stay! Just far enough out to avoid the hassle of parking etc. would stay again and explore the area more. Didn't have any food so can't comment.

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Guests, I really appreciate you taking the time to bring this feedback to our attention. I'm glad that you enjoyed our hotel during your honeymoon and we look forward to the opportunity of serving you again in the future. Once again, thank you for your feedback and I hope to see you soon! More

Taunton, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 20, 2014

I used my points for this booking, a late weekend break. The hotel is typical 'Holiday Inn-esk' It was clean and quiet, and has free parking if you have a vehicle. The hotel is outside the boundary of Rome. However it does have good bus link with the Vatican city. Bus tickets can be purchased on a daily or 100minites... More

Was this review helpful? Yes 7
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear welsh105, thank you for your positive feedback. We are happy to met your expectation in terms of professionalisms, comfort and cordiality. Come soon to visit us again!!! More

Caernarfon, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

Stayed 5 nights very welcoming and helpful staff great first impression. Room good very clean. A little far out of the city centre but busus great and had no problems after staff explained everything. Had problem with one room's air con but was swiftly resolved after speaking to cbarming young woman at reception. The hotel is fine but the staff... More

Was this review helpful? Yes 1
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Thank you Heather, that means we are running in the right direction. So, when is your next stay with us? More

california
Top Contributor
68 reviews 68 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 5, 2014

Front desk was ok but most the time there even they seemed like they were in training. The Bar, cafe and restaurant staff were not hospitable at all. The food was poor and the prices high. The Inn had no pool or gym. When we asked for other places to eat in the area we were told that this was... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear realfind, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Karachi
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed in this hotel in May 2014. Very modern and comfortable hotel. Although in the suburbs but excellent bus services to downtown. Room modern and clean. Few convenient shops (walk to the right) near the hotel. Please purchase your bus tickets there instead of the hotel as they are cheaper. You have to pay 5 euros if you need... More

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Shahnaz, thank you for your comment about your stay. We are glad that you enjoyed our hotel and I apologize for the incovenience you have experienced with ice. Once again, thank you for your feedback. We look forward to the opportunity of serving you again in the future. More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

Very nice to came back to the hotel, I have been there 3 times and I will be back again. Thanks to Francesca, Lorenzo and … all the staff from reception! Regards from Finland Also regards to the lady from the Shop :)

Was this review helpful? Yes 3
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Manuela, thank you for the time you spent for the review. I'm glad that you enjoyed our reception staff. See you soon! More

Karachi, Pakistan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

My wife and I stayed at Holiday Inn Pisana Rome from May 8th to 14th. The hotel is located in the suburbs of Rome and even though we had a very pleasant stay there are a few problems with this new hotel. First of all the access to the city. There are no underground (subway) stations near the hotel but... More

Was this review helpful? Yes 3
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Bashir, Thank you for your feedback. I apologize for the inconvenience you have experienced with the ice. I'm really surprised of bus tickets because the clients can buy them at a flat rate (1.50 euro) as imposed by Atac Rome. I have taken note of your comments and we will address these points to improve upon our service. Thank... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014

On arrival, this hotel was spotless and very modern. The staff (Lorenzo) was very friendly, welcoming and gave all relevant information regarding our stay. Our room was lovely. Very clean, stylish and the extras such as the safe, iron and tea/coffee facilities were all there. Our room was located very near to the lift and we heard nothing and slept... More

Was this review helpful? Yes 2
CinziaSaccani, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Dee, thank you for your feedback. I'm pleased to know that you found our room comfortable and our staff friendly. We are looking forward to see you again! More

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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome

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