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Holiday Inn Rome-Pisana

#476 of 1,269 Hotels in Rome
4.0 of 5
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Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Holiday Inn Rome-Pisana
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Ranked #476 of 1,269 Hotels in Rome
A recent review
3 of 5 stars reviewed 1 week ago
abnlehavim Lehavim, Israel
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243 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lehavim, Israel
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights as part of a tour group. The staff was friendly and helpful. The room, despite its modern decor was tiny (but very clean, as was the rest of the hotel). We reserved a room for three and there was barely space for the extra bed. The bathroom was even worse -- all... More 

Was this review helpful? Yes 3
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Abnlehavim, thank you for your feedback about your recent stay at Holiday Inn Rome Pisana and for your positive words for the staff. We are sorry for any inconvenience you may have suffered during your stay and sincerely apologize. Your feedback is very important to us as it helps us in improving the services we offer to our guests.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on the recommendation of some friends and weren't disappointed as the hotel lived up to the standards you would expect of a Holiday Inn whilst being not but 20 mins away by public bus which literally picked up/dropped off outside the hotel. Delighted to get an upgrade on arrival for our 2 night stay especially as it... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Samcgui, thank you for staying with us at Holiday Inn Rome Pisana and for writing your wonderful review. We are delighted to read that you enjoyed your stay, especially the cleanliness, the staff and the breakfast. We hope to see you again in the near future. With best regards More 

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice stay, little bit far from tourist areas but very comfortable. Nice and friendly staff, good breakfast, cosy, Modern flare. Great for business, couples, groups, etc. Nice city view and located in a quiet area.

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Danieldan2000, We would like to thank you for taking the time to review your stay in our hotel. We are really pleased that you appreciated our hotel and staff and we promise that your comments will be shared with the whole team. We hope to have the pleasure to welcome you again upon your next stay in Rome. More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 13, 2015

The good - Front desk staff, bellman very nice and helpful, price of room was good. The bad - Inconvenient location, infrequent shuttle service, dated hotel with small rooms, food just ok. The ugly - Bartender with a sullen attitude and terrible service. I don't expect US-level service and have traveled all over the world, so it's not as if... More 

Was this review helpful? Yes 2
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear AggieTX, thank you for your review about your recent stay at Holiday Inn Rome Pisana and for the good comments about our front desk staff and bellman. We are sorry for any inconvenience you may have suffered during your stay and sincerely apologize. Your feedback is very important to us as it helps us in improving the services we... More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

Great location just outside city. Stebano at the front desk was very helpful and polite. Bus stop outside hotel that runs every 20-30 mins into city for 1.50€ and 2€ for shuttle service at hotel. Breakfast was cheap and good. Bartender was great. Overall clean and great staff. No complaints for the price.

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Tim, Thank you for sharing your thoughts on your recent stay at our hotel. It is very pleasing to realize that your time with us was enjoyable. We hope we can welcome you back again in the near future. Kind regards More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Check in wiz a Grp for 2 nites 19/2-21/2/15, very clean and modern hotel, Staff is very helpful and courtesy. I would like to take this chance to thank Mr Gianluca, (Room Division Manager) and his team helping us to arrange for late check out and arrange taxi to airport. Excellent service !

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Cass6eva, Thank you for staying with us and for sharing your experience. It’ s nice to know you had a nice stay with us and that you appreciated our hotel and services. We hope that we will be able to welcome you back to Holiday Inn Rome Pisana. More 

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2015

a plus was the price,the transport into Rome was not frequent and when i asked the driver the directions to the tour bus he didnt speak any english!the bus only took 8 passengers at a time as well so a bit inconvenient,i was a bit taken aback by the large city tax i was asked to pay when leaving the... More 

Was this review helpful? Yes 2
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Hetty72, thank you very much for taking the time to post a feedback after your stay in our Holiday Inn Rome Pisana. We apologize for the inconvenience of our shuttle service. Regarding the municipality tax we would like to inform you that from September 1st 2014 it has been raised to € 6,00 per day per person for all... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 3, 2015

Stayed here on a group tour with my husband. Loved the hotel rooms as it was modernly decorated and well serviced. The transport from the hotel to the city was very convenient as well. Breakfast was a bit bland compared to other places we've been to but still okay

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Naima, Thank you for your lovely feedback about your recent stay at Holiday Inn Rome Pisana. We all hope to have the opportunity to serve you again on your next future visit. Sincerely More 

Taiwan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

i went to Europe with group at the end of 2014.and lived in holiday inn for two days! the room is clean and comfortable. Also the ppl there are very nice and kind! The bartender-Francesco Haten is gentle and patience to service us!i wish i can go someday!

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Lynnyen, thank you for your review and to have chosen our Holiday Inn Rome Pisana. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to serve you again in the future. Best regards More 

Midrand, South Africa
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

The hotel was good had nice breakfast and great staff. Especially Omar at the front desk. We went over Christmas and unfortunately there were very few busses to the hotel. But there is a shuttle bus and the driver is great. Clean rooms, nice size. Very good lounge and dining. Enjoyed it thoroughly.

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Vongaibg, Thank you for writing a review about our property. We are very glad that you regarded our hotel good and found our staff great. We thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest... More 

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