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Holiday Inn Rome-Pisana

4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
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Ranked #461 of 1,264 Hotels in Rome
A recent review
5 of 5 stars reviewed 1 week ago
Cass6eva
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232 reviews from our community

Traveler rating
    52
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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1 review
5 of 5 stars Reviewed 1 week ago

Check in wiz a Grp for 2 nites 19/2-21/2/15, very clean and modern hotel, Staff is very helpful and courtesy. I would like to take this chance to thank Mr Gianluca, (Room Division Manager) and his team helping us to arrange for late check out and arrange taxi to airport. Excellent service !

Was this review helpful? Yes
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Cass6eva, Thank you for staying with us and for sharing your experience. It’ s nice to know you had a nice stay with us and that you appreciated our hotel and services. We hope that we will be able to welcome you back to Holiday Inn Rome Pisana. More 

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

a plus was the price,the transport into Rome was not frequent and when i asked the driver the directions to the tour bus he didnt speak any english!the bus only took 8 passengers at a time as well so a bit inconvenient,i was a bit taken aback by the large city tax i was asked to pay when leaving the... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Hetty72, thank you very much for taking the time to post a feedback after your stay in our Holiday Inn Rome Pisana. We apologize for the inconvenience of our shuttle service. Regarding the municipality tax we would like to inform you that from September 1st 2014 it has been raised to € 6,00 per day per person for all... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a group tour with my husband. Loved the hotel rooms as it was modernly decorated and well serviced. The transport from the hotel to the city was very convenient as well. Breakfast was a bit bland compared to other places we've been to but still okay

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Naima, Thank you for your lovely feedback about your recent stay at Holiday Inn Rome Pisana. We all hope to have the opportunity to serve you again on your next future visit. Sincerely More 

Taiwan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

i went to Europe with group at the end of 2014.and lived in holiday inn for two days! the room is clean and comfortable. Also the ppl there are very nice and kind! The bartender-Francesco Haten is gentle and patience to service us!i wish i can go someday!

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Lynnyen, thank you for your review and to have chosen our Holiday Inn Rome Pisana. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to serve you again in the future. Best regards More 

Midrand, South Africa
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

The hotel was good had nice breakfast and great staff. Especially Omar at the front desk. We went over Christmas and unfortunately there were very few busses to the hotel. But there is a shuttle bus and the driver is great. Clean rooms, nice size. Very good lounge and dining. Enjoyed it thoroughly.

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Vongaibg, Thank you for writing a review about our property. We are very glad that you regarded our hotel good and found our staff great. We thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 16, 2015

We had a fantastic time in Rome. The rooms were nice. Omar was super. He scheduled our tours for us and helped us with the transportation needed. We wouldn't have had as nice a time if it weren't for him and his staff. The hotel was a distance away from the sights but there were many options for transportation. Thank... More 

Was this review helpful? Yes 2
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Macia V, thank you for your wonderful review about your stay at Holiday Inn Rome Pisana. We aim to always provide our customer nice stays and your comments are very important to us. We hope to have the opportunity to welcome you again. Sincerely More 

Rome
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2015

My family and I went to Rome to celebrate New Year’s Eve. We had a big nice room for our two daughters, and me & my husband. The hotel is situated 20 minutes from the city and it was very convenient and cheap to take the bus. It was also easy to reach the hotel from the airport by train... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear olofm2015, Your taking some time out of your busy day to write us a feedback regarding your recent stay is much appreciated. I am glad to see that our hotel's location was convenient for your travel needs, and also I am pleased that our hotel rooms were to your liking. On the contrary, I offer my sincerest apologies if... More 

Switzerland
2 reviews
3 of 5 stars Reviewed January 6, 2015

The shuttle bus service provided by the hotel is every 2 hours. Not enough to my opinion. Places are limited to 8. First come, first served... We had to be downstairs 30 min before the bus arrives to make sure we'd have a seat and also to catch the bus, because as soon as it's full, it leaves the hotel... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear burak955, Thank you for writing a review about our property. We are very glad that you regarded our hotel very good and found our staff friendly. We are also very sorry for the shortcomings, particularly with our shuttle service. We thank you for bringing this into our attention as the feedback we receive from our guests like you, enables... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014

I would like to say a massive thank you to the room manager he was very helpful and a fantastic help. Hotel was amazing me and my 11 year old enjoyed every minute of it. Yes it's alittle out of the way but once you have mastered to buses it's no bother. 881 outside the hotel and then get a... More 

Was this review helpful? Yes 1
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Pauline, We would like to thank you for your delightful review. I’m glad that you appreciated our hotel and the help of our Room Division Manager. Thank you so much for your feedback and perfect rating. Our main goal is to satisfy all our guests and your comments are very important to us. We’d be pleased to welcoming you... More 

Dharamsala, India
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2014

location good right across is a bus stop to the vatican , rooms are okay but the main con is it is not a four star as the walls are very thin and someone walking not he other floor makes noise in your rooms which is very strange …… first night had a sleepless night …. beds are good but... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear HotelShivani, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize if your experience with the noise levels, housekeeping service and food served may have caused you any inconvenieced. Let me assure you that your comments are taken into account and will be considered when making the necessary improvements. I am... More 

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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome
Hotel Style:
#84 Best Value Hotel in Rome
#183 Luxury Hotel in Rome
#285 Family Hotel in Rome

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