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TOP Hotel American Palace EUR

#840 of 1,269 Hotels in Rome
Via Laurentina 554, 00143 Rome, Italy
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1 room 1 guest
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TOP Hotel American Palace EUR
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873 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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1 review
4 of 5 stars Reviewed 1 week ago

After having read about the hotel, I was a little worried, but completely unnecessary! The room was nice and relatively clean, it has our terrace, air conditioning worked perfectly, no complaining!! The breakfast is buffet was enough for both of us, in addition to a very intimate atmosphere. The metro station is five minutes on foot, after which we were... More 

Was this review helpful? Yes
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Barbara S", first and foremost thank you for the review and for your nice feedback about your stay with us at the Hotel American Palace. We are thrilled to hear that we met your expectations and happy to learn you appreciation about our location away from the bustle and hustle. Once again, we appreciate you taking the time to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

I was here with my boyfriend a week ago. The location of the hotel is really nice, the metro is like 5mins walking distance. The colosseum is 10mins by metro. The hotel itself is nothing special. The rooms are really very very small, but at least it has an airco. The staff in the reception was really nice and helpful.... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Guest, Thank you for choosing the American Palace Hotel for your romantic journey in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location. We hope you will join us again in the near future for more of... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my fiance stayed here on a whim after deciding to leave another location, the room was nice, good air con in place and the staff were friendly enough, breakfast was standard, buffet style, conveniently located about 25 mins on the metro to wherever you wanted to go in Central rome not a bad price for the location and... More 

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Daniel C Thank you for your Kind review of our hotelAmerican Palace . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. The feedback we receive from valued guests like yourself, enables us to keep up the good work. We look forward to welcoming you... More 

Perth, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed two nights at Hotel American Palace as part of a tour I had booked. The location of the hotel was convenient as it was very close to Laurentina metro station and had amenities such as ATM's, supermarkets, post office and pharmacy nearby as well. The rooms were neat and clean, but there was an odd odour, perhaps from... More 

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Bridgetth", Thank you for your comments following your recent stay and to have chosen our American Palace Htl. I was happy to hear that you loved our friendly and helpful staff good location close to the metro and appreciated the good work of all the F&b Department. I have shared your comments with our whole team as you have... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel as part of a budget tour group. This hotel is in a quiet neighborhood. Only few minutes walk to the train station, making it convenient to access Rome City Centre and other tourist areas. There was also a supermarket nearby. All in all, it was sufficient for a few nights' stay. My only complaint was... More 

Was this review helpful? Yes
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Christine, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the failure oc our... More 

Bloomington, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed July 8, 2015

We stayed here at the beginning and the end of our trip. We loved our rooms on the 6th floor, our rooms on the 3rd floor, not so much. Ask about the bathroom in your room. We had a "wet bathroom" similiar to a handicap accessible room in the USA. Everything has the potential to get wet, towels, sink items,... More 

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "janmeadow", Thank you for your review and to have chosen our American Palace Htl I am delighted to read such a gleaming report about our Hotel, staff, comfort and we appreciate the fact that you found our Hotel good for families and others too with affordable price, comfort, etc. Your advice and suggestions will be of great help for... More 

Bucharest, Romania
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 2, 2015

If you're looking for a place at the city's periphery from where to explore its centre, you can go for it. But don't expect spectacular things. Even it is renovated, the place still has something old and obsolete in it. Rooms are small, even if we're talking about four stars (one too many, if you're asking me!), bathrooms quite the... More 

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Georget7" Thank you for your review, in which you drew my attention to your experience while guest at American Palace Hotel First of all we do apologize if your experience did not live up to expectations. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss and review.We know they share our vision... More 

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Southampton, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 1, 2015

Me and my dad stayed here for 4 nights in October. We found this hotel to be very basic. The rooms were very small but a nice balcony and big windows to let fresh air into our room. The breakfast again was very basic continental. Although this hotel isn't within walking distance to any of the major attractions, it is... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Amy", Thank you for your comments following your recent stay and to have chosen our American Palace Htl . I was happy to hear that you loved our friendly and helpful staff. I have shared your comments with our whole team as you have mentioned their good level of service. We are very much grateful for your compliments! Your... More 

Brussels, Belgium
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 19, 2015

The hotel needs a significant restructuring. Everything is old. Could be cleaner Both room and bathroom are very, very small The bed is very uncomfortable, the shower door is broken, the bed cover and the curtains look quite dirty

Was this review helpful? Yes 2
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Zarpy", Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the type of room and... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015 via mobile

When traveling Rome our hotel was just about the only place we felt safe. It is the last stop on the subway system and luckily the safest getting on and off. The hotel rooms are small but very comfortable and updated. The breakfast was hands down amazingly good. So many options and unlimited cappuccino? I think yes! Hotel staff were... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Jennifer, Thank you for your wonderful review of our American Palace Hotel ! I am delighted to read such a gleaming report of our service, team and good location . All the team here try their hardest to make our Hotel "a home away from home." I have passed on your kind words to all the team here at... More 

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