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TOP Hotel American Palace EUR

#843 of 1,269 Hotels in Rome
Via Laurentina 554, 00143 Rome, Italy
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TOP Hotel American Palace EUR
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TOP Hotel American Palace EUR
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781 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed here in 2013. Unfortunately, whilst having breakfast in the hotels restaurant, we were robbed whilst we were all present. Nothing of great value was taken, but we then spent a full day running around Rome in the sweltering heat of August to obtain temporary passports, etc... After giving a police statement and handing this over at the reception,... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What to say about this hotel. The good points were the staff were friendly. The breakfast was really good and there was plenty of choice and lots of it. We had lunch there on one day, it was 9 euros for all you can eat and like the breakfast there was plenty of choice. The not so good points. The... More 

Was this review helpful? Yes 2
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Briamki", thank you very much for your feedback, in which you drew our attention to your experience at the American Palace Hotel. To begin I take this opportunity to apologize for any inconvenience you may have experienced while being our guest. At the same time we are very happy to read your feedback about friendly and helpful staff... More 

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised with this hotel, as the other reviews have mentioned it doesn't look a lot from the outside but inside it is lovely. I stayed there as part of a tour and a lot of the time when you are part of a tour he staff can be a bit cold but the staff at this hotel... More 

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Runcorn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a great Hotel, we thought the worst when we saw the hotel on arrival. Once inside the hotel is clean and tidy, the room we stayed in was small, this was not a problem for us as we went into Rome for the majority of the day, and used the hotel as a base. The breakfast choice was... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear JoerH, Thank you for your lovely review and to have chosen the American Palace Htl for your stay in Rome I am delighted to read such a gleaming report about our Hotel, staff, location and facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from experienced... More 

Santorini, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is really good at all with great services and staff too. You can have a great breakfast and dinner experience there, on the buffet breakfast you will have a lot of choices of what to eat or even to drink!The only problem is that, there is a lot of noise inside and outside the hotel even at night.

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gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear MR Vagelis P, Thank you for taking the time to share with us your positive feedback and to have chosen again our American Palace Htl for your stay in Rome! I am delighted to read such a gleaming report of our Hotel & staff. I have shared your review with my whole team. We are very much grateful for... More 

1 review
1 of 5 stars Reviewed March 2, 2015

Very bad joke!!! nto a 4* hotel . Incredibly small room,not clean and not on the level of 4 star hotel at all. In the prepared food we found a fly. And the rooms are not only small also the furniture looks like the original equipment from the hotel when this hotel was built. Never again to this hotel !!!

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 28, 2015

This hotel with today's standards is not at all a 4* hotel.The rooms are small and with almost no soundproofed!The cleanliness is also an issue. The lunch ir dinner is not something special and the breakfast is just ok. The staff though is friendly while the metro station is about 100m away.

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2015

Great place to stay during a business visit. Clean room and bathroom. Restaurant is spacious and comfortable. Staff is very helpful and being locals, aware of the routes and geography of Rome. Enjoyed the stay.

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 5, 2015

This hotel is inexpensive and fine as a base, it's close to the metro and theres a super market nearby. The breakfast was good. Location wise it's quite far out from the centre of Rome so you have to get a train every day but being so close to the station that's not a massive issue.

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Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2014

Just returned from my trip to Rome. Been there for 3 days, and book this hotel bacause: 1. Really cheap 2. The location was perfect for us. Next to the Laurentina metro station, meaning that we were just 25-30 min away from the city center and there is a 720 ubran bus, that goes from there to the Ciampino airport.... More 

Was this review helpful? Yes 1
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