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TOP Hotel American Palace EUR

#837 of 1,268 Hotels in Rome
Via Laurentina 554, 00143 Rome, Italy
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TOP Hotel American Palace EUR
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822 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bucharest, Romania
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

If you're looking for a place at the city's periphery from where to explore its centre, you can go for it. But don't expect spectacular things. Even it is renovated, the place still has something old and obsolete in it. Rooms are small, even if we're talking about four stars (one too many, if you're asking me!), bathrooms quite the... More 

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Southampton, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Me and my dad stayed here for 4 nights in October. We found this hotel to be very basic. The rooms were very small but a nice balcony and big windows to let fresh air into our room. The breakfast again was very basic continental. Although this hotel isn't within walking distance to any of the major attractions, it is... More 

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Brussels, Belgium
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel needs a significant restructuring. Everything is old. Could be cleaner Both room and bathroom are very, very small The bed is very uncomfortable, the shower door is broken, the bed cover and the curtains look quite dirty

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Zarpy", Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the type of room and... More 

Travelers are raving about these Rome hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When traveling Rome our hotel was just about the only place we felt safe. It is the last stop on the subway system and luckily the safest getting on and off. The hotel rooms are small but very comfortable and updated. The breakfast was hands down amazingly good. So many options and unlimited cappuccino? I think yes! Hotel staff were... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Jennifer, Thank you for your wonderful review of our American Palace Hotel ! I am delighted to read such a gleaming report of our service, team and good location . All the team here try their hardest to make our Hotel "a home away from home." I have passed on your kind words to all the team here at... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Nothing like what one sees in the photos. Too many tourists....so forget this if you wish a nice quite place. Rooms too small. Only well connected with local train and if you wish to go to the opatia beach or airport.

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "Murli M", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl! We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site. Please rest assured that we will review your comments and... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 20, 2015

Where to start... We stayed here only when our original hotel in the city got cancelled at the last minute and we couldn't find anywhere else. It is a 20/25 minute train ride from the colloseum in a more run down area. Luckily it's close to a train station, but during the day the train station is surrounded by what... More 

Was this review helpful? Yes 3
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "KarlzyP", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl! We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site. On the other hand, we are terribly sorry to read your... More 

Park City, Utah
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 16, 2015

Ended up not making a flight out of Italy on our last day so we had to come up with a quick overnight fix. The good, very close to a metro station, about one block or so. Good inexpensive places to eat near by. The staff spoke very good English. The mediocre, breakfast was ok. Standard fare but certainly better... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Joepilot", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl . We are very sorry to hear that your stay was not as positive as many other guests who reported their comments on this site. Please rest assured that we will review your comments and take... More 

Province of Zaragoza, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

The people at desk so kind and diligent. Excellent service! The room was wide, comfortable, quiet and perfectly clean. The hotel is pretty well connected, because is close to to the Laurentina metro station. WIfi worked perfectly at the room. I recommend it!

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Joseluis L", first and foremost thank you for your positive feedback and to have chosen the American Palace Hotel for your stay in Rome! I am delighted to read such a lovely report about our Hotel, location and staff. Your advice and suggestions will be of great help for future guests in order to get more familiar with... More 

The Netherlands
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 29, 2015

In advance I was a little bit scared by the reviews. The hotel was booked for me. But the rooms were suitable, small, but enough space. I had a single room. The bed was a little bit hard, but the breakfast was very good.

Was this review helpful? Yes
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "xanneman" Thank you for your nice comments following your recent stay and to have chosen our American Palace Hotel.:) I was happy to hear that you enjoyed the comfort of our hotel, cleanliness, good service and rich breakfast. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 22, 2015

We stayed here in 2013. Unfortunately, whilst having breakfast in the hotels restaurant, we were robbed whilst we were all present. Nothing of great value was taken, but we then spent a full day running around Rome in the sweltering heat of August to obtain temporary passports, etc... After giving a police statement and handing this over at the reception,... More 

Was this review helpful? Yes 1
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