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TOP Hotel American Palace EUR

#845 of 1,268 Hotels in Rome
Via Laurentina 554, 00143 Rome, Italy
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Best prices for: 1 room 1 guest
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TOP Hotel American Palace EUR
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TOP Hotel American Palace EUR
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794 reviews from our community

Traveler rating
    92
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    237
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    114
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Where to start... We stayed here only when our original hotel in the city got cancelled at the last minute and we couldn't find anywhere else. It is a 20/25 minute train ride from the colloseum in a more run down area. Luckily it's close to a train station, but during the day the train station is surrounded by what... More 

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "KarlzyP", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl! We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site. On the other hand, we are terribly sorry to read your... More 

Park City, Utah
Top Contributor
50 reviews 50 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Ended up not making a flight out of Italy on our last day so we had to come up with a quick overnight fix. The good, very close to a metro station, about one block or so. Good inexpensive places to eat near by. The staff spoke very good English. The mediocre, breakfast was ok. Standard fare but certainly better... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Joepilot", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl . We are very sorry to hear that your stay was not as positive as many other guests who reported their comments on this site. Please rest assured that we will review your comments and take... More 

Province of Zaragoza, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The people at desk so kind and diligent. Excellent service! The room was wide, comfortable, quiet and perfectly clean. The hotel is pretty well connected, because is close to to the Laurentina metro station. WIfi worked perfectly at the room. I recommend it!

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Joseluis L", first and foremost thank you for your positive feedback and to have chosen the American Palace Hotel for your stay in Rome! I am delighted to read such a lovely report about our Hotel, location and staff. Your advice and suggestions will be of great help for future guests in order to get more familiar with... More 

The Netherlands
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In advance I was a little bit scared by the reviews. The hotel was booked for me. But the rooms were suitable, small, but enough space. I had a single room. The bed was a little bit hard, but the breakfast was very good.

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Loan_Hotels, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear "xanneman" Thank you for your nice comments following your recent stay and to have chosen our American Palace Hotel.:) I was happy to hear that you enjoyed the comfort of our hotel, cleanliness, good service and rich breakfast. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed here in 2013. Unfortunately, whilst having breakfast in the hotels restaurant, we were robbed whilst we were all present. Nothing of great value was taken, but we then spent a full day running around Rome in the sweltering heat of August to obtain temporary passports, etc... After giving a police statement and handing this over at the reception,... More 

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Travelers are raving about these Rome hotels

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

What to say about this hotel. The good points were the staff were friendly. The breakfast was really good and there was plenty of choice and lots of it. We had lunch there on one day, it was 9 euros for all you can eat and like the breakfast there was plenty of choice. The not so good points. The... More 

Was this review helpful? Yes 2
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear Mr "Briamki", thank you very much for your feedback, in which you drew our attention to your experience at the American Palace Hotel. To begin I take this opportunity to apologize for any inconvenience you may have experienced while being our guest. At the same time we are very happy to read your feedback about friendly and helpful staff... More 

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 1, 2015

I was pleasantly surprised with this hotel, as the other reviews have mentioned it doesn't look a lot from the outside but inside it is lovely. I stayed there as part of a tour and a lot of the time when you are part of a tour he staff can be a bit cold but the staff at this hotel... More 

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Runcorn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2015

This is a great Hotel, we thought the worst when we saw the hotel on arrival. Once inside the hotel is clean and tidy, the room we stayed in was small, this was not a problem for us as we went into Rome for the majority of the day, and used the hotel as a base. The breakfast choice was... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear JoerH, Thank you for your lovely review and to have chosen the American Palace Htl for your stay in Rome I am delighted to read such a gleaming report about our Hotel, staff, location and facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from experienced... More 

Santorini, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

The hotel is really good at all with great services and staff too. You can have a great breakfast and dinner experience there, on the buffet breakfast you will have a lot of choices of what to eat or even to drink!The only problem is that, there is a lot of noise inside and outside the hotel even at night.

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gruppoloan, Guest Relations Manager at TOP Hotel American Palace EUR, responded to this review

Dear MR Vagelis P, Thank you for taking the time to share with us your positive feedback and to have chosen again our American Palace Htl for your stay in Rome! I am delighted to read such a gleaming report of our Hotel & staff. I have shared your review with my whole team. We are very much grateful for... More 

1 review
1 of 5 stars Reviewed March 2, 2015

Very bad joke!!! nto a 4* hotel . Incredibly small room,not clean and not on the level of 4 star hotel at all. In the prepared food we found a fly. And the rooms are not only small also the furniture looks like the original equipment from the hotel when this hotel was built. Never again to this hotel !!!

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