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4.0 of 5 Hotel   |   Via Torquato Taramelli 7, 00197 Rome, Italy
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Ranked #802 of 1,264 hotels in Rome
A recent review
5 of 5 stars Reviewed June 22, 2014
Medha G San Francisco, California
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241 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
San Francisco, California
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2014

We were really worried about this place after reading all the previous reviews for this hotel... Turns out that things have changed and our stay was very comfortable. The hotel's decor was good, and the staff were all friendly and helpful. The breakfast spread was the best we had in our entire Europe trip with cakes, croissants, yogurt, fruits, cereals,... More

Was this review helpful? Yes 2
New York
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 17, 2014

How this hotel has garnered a 4-star rating is questionable indeed, as the only thing we could see contributing to that accolade were the décor and the professionalism of the reception, however professional as they may be, failing to resolve a customer issue is still failing to resolve a customer issue. To give context, we arrived in Rome in the... More

Was this review helpful? Yes 4
London, United Kingdom
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2014

We stayed in this hotel for 2 nights and on arrival the inside looked very ornate and dated, however, once you enter the room and ignore its decoration style, it was a very nice and clean hotel. The room was spacious with a large bathroom and excellent shower. The location suited us as we liked the quiet residential area about... More

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Itala, Italy
Top Contributor
195 reviews 195 reviews
26 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 26, 2014

We made a last minute reservation through Booking.com. as we didn't want to pay a king's ransom for staying in Rome. We stayed a week over Easter. The staff was friendly and the front desk people speak english very well. Piazza di Popolo is about 20 min by bus or tram. They gave us a map and marked the routes.... More

Was this review helpful? Yes 1
11 reviews 11 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed January 12, 2014

The hotel says Center of Rome. There is a definition of Rome Centro and IT IS NOT IN THE CENTER! Construction blocked all our views. There was mold in the rooms to which my mother was allergic. When she told them and asked for another room, they said no and were very rude as she was having trouble breathing. We... More

Was this review helpful? Yes 3
valentina o, Manager at BEST WESTERN Hotel Rivoli, responded to this review

Dear Brandovj, We are very concerned about your review, especially because you wrote it after so many months. We remember you and your family very well because it is uncommon for us to deal with so many difficulites in few hours with just a family. We remember the breath problems that your mother had. We remember that we suggested to... More

Jerusalem, Israel
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 29, 2013

First - the hotel is located way off the city's touristic center. So if you are in Rome for travel - maybe you should look for something more closer to the main city's attractions. No restaurants close by, and the closet supermarket is a solid 10 minutes walk. Though the neighborhood is quiet and very nice. We booked a triple... More

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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 11, 2013

The Hotel appeared to have been recently renovated with some renovations still going on. The location of the hotel is definitely "off the beaten path." (a little too far off the path for me and my husband). There is nothing really to do or see in the immediate area. The staff was not very engaging or suggestive of sites to... More

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valentina o, Guest Relations Manager at BEST WESTERN Hotel Rivoli, responded to this review

Dear Kathryn, Thank you very much for your feed back. We are very sorry that our staff didn't suggest you some routes in the neighborhood . Parioli area is quiet and residential but also full of historical attractions (Galleria Borghese, Galleria d'Arte Moderna, Museo MaXi and Museo Etrusco), cultural event (Auditorium Parco della Musica) and shopping itinerary. Roman people consider... More

Derby, United Kingdom
1 review
1 of 5 stars Reviewed October 31, 2013

Really disappointed had a triple room to find scaffolding covering the balcony and black bags full of rubbish. Air con didn't work no alternative offered and be aware of a tax of 3 euro per head per day that no one tells you about. Then when you try to get someone to listen when you get back nobody wants to... More

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Senior Contributor
45 reviews 45 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 22, 2013

I've been there only for one night. It is in a nice area of Rome (Pairioli) very quiet and safe. The hotel is clean and tidy but pretty old. Rooms are comfortable and silent but my room was not large for a king size bedroom and the furnitures were a bit naïf. Service is good.

Was this review helpful? Yes 1
London, United Kingdom
4 reviews 4 reviews
1 of 5 stars Reviewed October 14, 2013

When you walk in to the hotel it looks like it was last redecorated during the end of the Roman Empire, it looks tatty and cheap. The lift was tiny and you could only get one suitcase in at a time but nothing could prepare you for the room. Although the room was clean enough it was very aged, with... More

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valentina o, Guest Relations Manager at BEST WESTERN Hotel Rivoli, responded to this review

Dear L Sukhvinder, Thank you for letting us know your opinion regarding your summer stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience... More

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Additional Information about BEST WESTERN Hotel Rivoli

Address: Via Torquato Taramelli 7, 00197 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
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Also Known As:
Best Western Rivoli
Best Western Rome
Rome Best Western

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
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#291 Luxury Hotel in Rome
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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