Me and my husband spent 4 nights at the Kennedy last week and found it to be OK. The room was very clean which was my main concern. however it did need with an update (the bathroom was not great and TV didn't work for example). Staff were friendly and helpful, however didn't offer to help with bags or anything....
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Dear Mrs Jenny9012, thank you for sharing your experience in our hotel.
We apologize if the TV was not working and we suggest , for the next time, to report it to the reception desk that is always at your disposal for any inquiry.
It's good that you felt satisfied about money and service offered.
We really hope to have...
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We had two rooms in January 2012 (my husband, me, two sons). We visit Rome frequently and have never lodged near Termini. We typically stay in 3 star hotels near Piazza Navona or the Spanish Steps. We have, on occasion, upgraded significantly to other hotels.
We were hesitant to do this but we received the rooms through a package with...
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Dear Guests Salcantay ,
thank you very much for sharing your experience at Hotel Kennedy. It's nice to be appreciated as staff and we are happy that you liked our cappuccino :-).
The hotel every year does maintenance of all the rooms in order to update it, it is possible that you were in one not yet done. We'll hope...
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The beds feel plastic like and are extremely uncomfortable.
The breakfast is disgusting.
Our room had a faulty fan in the bath room that was so loud I was hesitant to use the bathroom at night.
The reception staff were rude and on one occasion responded that they were 'very busy' when asked for help.
The tv was prehistoric with...
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We stayed here for a week in December 2011 and had a great stay.
Rooms were comfortable, clean and tidy, of average size, with heating and cooling and double glazed windows to keep out the noise of busy Rome.
Front office staff spoke excellent English and were very courteous and helpful at all times.
Kitchen staff also great.
Breakfast typical...
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Dear Guests Missy 601,
We would like to Thank you very much for the kind words concerning our hotel. We are more than happy that You appreciated our hotel and our attitudes towards you and your family, and we are delighted that You felt everything comfortable.
You'll be more than welcome next time in Rome and we'll be very honoured...
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A hotel very much in need of updating and refurbishment with thermostats that do not work resulting in overheated rooms, cold running water, televisions which do not work and cheap almost inedible breakfasts of stale bread, processed cheese, tinned fruit and burnt coffee. Too much information offered on arrival by overhelpful receptionist even when it was obvious to him that...
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Dear Sir/Madame,
Thank you for your review. It's interesting how you see the white and black of all the things.
Thank you to call us "overhelpful staff" and convenient location.
We are always ready to help all our guests and to let them have a nice experience of the hotel: I'm sorry that you did not have it neverthless our...
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I booked this hotel through Priceline about 7 months before my stay. I booked for 1 night at a good price, because I was leaving the next day on a cruise.
When I arrived at the hotel, I was not asked my name, but rather I was asked to show my booking slip. The instant he saw the slip of...
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Dear Madame,
Thank you for your review.
First of all I want to apologize for what happened. We are not used to work with overbooking ,so we decided to send You into another hotel our partner was as we were making some maintenance and the room was not completely finished. Unfortunately things do not go always as we would like....
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I just returned from a five night stay at the Kennedy Hotel in Rome. It was offered as part of a deal with British Airways and ended up being good value for money but nothing more than that. The location is great, almost right next to Termini station and within easy walking distance to the city centre, Republica is 5mins...
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Dear Guest, Thank you for your time sharing your experience and for the review.
We are happy that you had a good stay. Hotels is an industry of a perception, and everyone has its own emotion.
For what concerns the breakfast we serve a continental buffet breakfast in which eggs and omelette are NOT included, as is not typical Italian...
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I have very recently returned from a 5 night stay at the Kennedy Hotel in rome and felt it very necessary to leave an honest review about this hotel and the experience had by my partner and myself.
The kennedy hotel was quite easy to find and close to the rome central train terminal which was very handy as we...
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A hotel that on the outside you might think twice about, but on the inside it is warm and friendly with very accommodating staff. The rooms are not overly large but big enough to suit our needs. We stayed there for 6 days in September 2011 and it was a good launch pad for all parts of a Rome and...
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Dear Mr Nigel L, Thank you very much for your kind words.
We are really happy that You enjoyed our hospitality and we really hope to have the occasion to welcome you warmly again.
Thank you for your feedback: it was a great honour to have You here.
Kind Regards
Alexia and the entire staff of the Kennedy Hotel
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I have stayed recently at Kennedy Hotel during my business trip to Rome and I have to say that I am really surprise with this property. Located just 5 minutes walking from the station, with all luggage, it was very easy to find. Arriving quite late and I wanted something to eat, I didn't have any problem in finding numerous...
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Dear Mr Marc, Thank you very much for your kind words.
Your review was very helpful for the traveller community and accurate in every details.
It was a great honour and pleasure to have You here as guest, and we really hope to have the opportunity to welcome you again in our establishment. Thank you very much indeed.
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