We stayed at the Hotel Kennedy for 4 nights recently. I have to be honest and say that the internet pictures do not reflect the reality of the hotel. There is no bar, the breakfast room is very bland and quite cramped. However, the rooms were clean and tidy, but the carpet on the main staircase is older than my...
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Dear Mr/Mrs LinziM, thank you for your review concerning our hotel. We are happy that You enjoyed the location of our hotel, the cleaning of the rooms and that You define us " average". We'll take more care about the moquette located on the ground floor, as You suggested .
We are a good three stars hotel with a very...
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I am a travel agent and have traveled quite extensively. We booked this hotel for two nights at the end of our eauropean vacation. We were met by one of the rudest desk clerks I have ever experienced. He made us feel like he was not interested in Americans in the least. Simple questions were met with a bark, like...
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Dear Mr Kelbel 68, Thank you for your review.
This hotel was named "Kennedy" in 1969 to honour the American president John F.Kennedy, as he was an extraordinary man. We are American friendly since a very long time also for this reason and our hotel is very popular in Usa. If you truly are a travel agent probably You already...
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This was our first time in Rome and we wanted a budget hotel near the centre. At around £70 a night I wasn’t expecting too much, but the Kennedy delivered generously on nearly all the criteria. The location is perfect, a few minutes walk from the termini. There are plenty of restaurants and facilities nearby.
The staff were friendly, coherent,...
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Dear Mr Kirk W, Thank you for your kind review.
We are really happy to know that you had a very good stay in Kennedy Hotel, that you appreciated our service and that " we made things easy for You": it's a great compliment in a very complicated world :-)))
I'll share with the management and architects that You appreciated...
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We needed a nice hotel in Rome for 5 nights....Close to everything whether it was walking distance or catching a bus...We looked on line the location was good close to Termini station the reviews were not to bad so we chose the Hotel Kennedy, when we went to book our trip our Travel Agent said to us there is a...
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Dear Mr/ Mrs Mazzy 286,
thank you for sharing your review. Five nights in Rome is perfect to see the main attractions and to really "experience" the hotel in full.
Thank you for the very kind words about us, our services, breakfast, room, bathroom and cleaning: You really honoured us!
When we are travelling in a foreigner country it's very...
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We are staying at the Kennedy Hotel for 4 nights and it is completely not what we expected from the photos. The room smelt of cigarettes even though it is non-smoking, is very cold and the wifi does not work in the room as advertised. We asked for the heater to be turned on although apparently all heaters are switched...
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We booked 4 nights at the Hotel Kennedy for the first leg of our Europe honeymoon. This was based on a recommendation of our travel agent due to it's central location. Safe to say we will be having words with him when we return!! Both my husband and I have done a lot of travelling and this was easily the...
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Dear Mr /Mrs Mloliver,
We are very sorry to hear that you didn't enjoy your stay at the Hotel and that the room you had did not match with your expectations. Please be assured that our only aim is the make our Guests' stay the most enjoyable one. If we would have known that you were not satisfied with your...
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Very helpful staff, clean hotel with a good continental breakfast. We enjoyed our short stay. But the restaurant directly opposite the hotel on the other side of the street was very disappointing, noisy with lots of students on school trips. there are so many good restaurants in Rome, go further afield to find one.
Dear Mrs Carol, Thank you very much for your review and for sharing your experience at the Kennedy Hotel.
We are really delighted that You have a good stay here and that You enjoyed our breakfast and the quality of our hotel.
I will talk with the restaurant located in front of our hotel letting him know that you was...
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Poisitive - distance to Termini.
Negative - sadly everything else. The room was very musty. The heater leaked, but fortunately they had a small icecream container underneath collecting most of the water run off. Unfortunately not enough and my infant son slipped over and smacked his head on the tiled floor.
Breakfast - can I suggest you eat out (elsewhere)....
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My wife and I stayed here for two nights in January 2012. I really want to rate this hotel higher because the staff were very friendly and accomodating, but the rooms left much to be desired. Overall they were really outdated. The bed wasn't that comfortable, very stiff. The room was really dark even with all the lights on. The...
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Dear Sir Nomads,
Thank you for your review about our hotel. All our rooms are very luminous as they got big windows ( exception rooms on the fifth floor that got small windows , neverthless they are very bright ).
I'll pass your feedback to the maintenance staff in order to verify the status of the lamps: thank you.
Every...
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Me and my husband spent 4 nights at the Kennedy last week and found it to be OK. The room was very clean which was my main concern. however it did need with an update (the bathroom was not great and TV didn't work for example). Staff were friendly and helpful, however didn't offer to help with bags or anything....
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Dear Mrs Jenny9012, thank you for sharing your experience in our hotel.
We apologize if the TV was not working and we suggest , for the next time, to report it to the reception desk that is always at your disposal for any inquiry.
It's good that you felt satisfied about money and service offered.
We really hope to have...
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