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| Hotel | USD* | Distance | Rating |
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| Hotel Britannia | $261 | 0.2 mi 0.3 km |
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| Hotel Diocleziano | $234 | 0.3 mi 0.4 km |
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| Marcella Royal Hotel | $251 | 0.5 mi 0.8 km |
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| Napoleon Hotel | $259 | 0.7 mi 1.1 km |
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| Beau Site | $257 | 0.8 mi 1.3 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Ristorante Esedra La Grotta Amatriciana | 0.0 mi 0.1 km |
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| Antica Boheme | 0.1 mi 0.2 km |
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| Babbo's | 0.3 mi 0.5 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Palazzo Massimo alle Terme | 0.1 mi 0.2 km |
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| Teatro dell'Opera di Roma | 0.1 mi 0.2 km |
|
| Piazza della Repubblica | 0.2 mi 0.3 km |
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| Title | Source |
|---|---|
| “Great room rates” | Venere.com |
| “Inside the Universo Hotel” | VirtualTourist.com |
| “A great hotel at a great rate” | VirtualTourist.com |
A party of 15 of us stayed in the hotel for a long weekend in Sept 07. Overalll we had an excellent time. The city was great and we were very impressed with the hotel. To be honest I had read a few bad reviews of the hotel before the trip but am happy to say that I had no... more
Dear Sir, first of all we would like to thank you for your taking your time in writing your experience in our hotel. We would like to thank you for your nice rewiew and we hope to have you soon again as our precious guest. Best regards. The Management
Just came back from a long weekend in Rome where we stayed at the Best Western Universo. Located just a couple of blocks from the Stazione Termini, it was really well located ro take the metro around Rome. The hotel is newly renovated but the rooms are quite small and there's not much storage for your luggage and clothes. Especially... more
Dear Sir, we thank you for your review and we are glad that overall our hotel services fulfilled your expectations. We are sorry you have not been happy with the accommodation, we have different types of rooms and very often the bigger ones host families composed by three or four people, in any case in the event you decided to...
My husband and I stayed there for 7 nights (Apr 2008). There are some positive things, but also some really annoying things about this hotel. The negative points are: 1. The hotel is near a very central avenue, so sometimes it got a little difficult sleeping at night with all that noise. 2. We expected a more decent breakfast from... more
Dear Client, thank you for posting a review about our hotel. All the comments, either positive or negative are usefull in order for us to improve our services. We would like you to accept our sincere apologies for the treatment received by our staff, we would like to assure you that it will not happen in the future. Regarding the...
The Best Western Universo enjoys an excellent location in Roma. The entrance is not on one of the busier streets so it's safe to walk around the immediate area without the threat of heavy traffic. There are numerous small restaurants nearby - all with moderately priced tourist menus. The walk to the Termini Station with it's large bus terminal is... more
Dear Client, thanks for spending your time to write a review about our hotel. We took notice of your comment about our rooms accessories, decoration and carpet, we apologize if they did not meet your expectations. At the time of your visit, our hotel was still renovating its internals to satisfy all our clients' needs. We therefore hope there will...
We recommend the Best Western Universo Hotel in Rome. Our stay there was very satisfactory and we actually extended our visit from 6 to 11 nights. The location is good - three blocks to Station Termini which has easy access to bus and train transport. There are several cafes and restaurants in the vicinity and good shopping is an easy... more
Dear Client, we were pleased to read that the experience in our hotel met your expectations. Taking care of our clients is important to us and good reviews as yours, are an encouragement to improve our services more and more. We really do hope to have you soon as our guest again, yours faithfully
We found this hotel to be well located and absolutely beautiful. Our room had been recently renovated and had a lovely flat screen TV, huge bathroom and amazing lighting. We found the staff at reception to be very helpful and friendly. Breakfast was superb, with a large range of hot and cold food. Would definitely return here. more
Dear Client, we were glad to acknowledge that your stay at our hotel has been pleasant and confortable. Thank you for taking the time to write a rewiew. We hope to have you soon again as our guest. Best regards
As promised, we returned to Best Western Universo for our return visit to Italy! We stayed at the hotel for 3 nights, once again and had a great time. Service was excellent and we had no complaints. We stayed in room # 541, located on the 5th floor. The room has been recently renovated and we loved it. Flat-screen TV,... more
Dear Client, we are grateful for the good evaluation given to our hotel. Thank you also for posting your beautiful photos. Our management is very attentive toward clients' necessities and our staff daily keep on working to improve even better all our services. We are then looking forward to serve again your lodging needs in the future
Lovely place, very well located near everything with many nice and affordable restaurants nearby. Do not only follow the recommendation of the hotel staff for the restaurants. Find your own, which will most likely be cheaper & better. A lot of inconsistancy with the free breakfast. If you go very early, at opening time, most of the display will not... more
Dear Client, first of all we would like to thank you for posting a review here on TripAdvisor, We would like you to accept our sincere apologies for our staff "bad attitude" as you have defined, one of our management first goals is to serve all clients with courtesy and professionality, we assure you that we are hardly and constantly...
15th October 2007, STEVIE & KERRY Belfast . Great time in rome enhanced by staying in this excellant hotel . Within walking distance to all major attractions .Stayed in a junior suite which on arrival had twin beds but on returning to reception we where quickly moved to another junior suite with a double bed with thanks to Luigi C... more
Dear Client, it was a pleasure have you in our hotel as our guest and we are glad to read that both our service and our staff fulfilled your expectations. Guest satisfaction is the most valuable reward for our management and we thank you for having shared your good opinion about us here on TripAdvisor. We look forward to see...
We were given a very smelly smoking room when we asked for a non-smoking one. The room that we had was very tiny and not clean (the carpets were super dirty). The service is unbelievably bad, it took them 30 min to bring our luggage from the room to the reception area, and they could not order a taxi for... more
Dear Sir, thank you for taking the time to write a letter about the accommodation you received at our hotel. we are deeply concerned that our room condition did not meet your expectations; please accept our sincere apology. At that time we had just begun renovating many areas of the hotel to meet the higher standards of guests' expectations. We...
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