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BEST WESTERN Hotel Universo

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Via Principe Amedeo 5B, 00185 Rome, Italy
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1 room 1 guest
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BEST WESTERN Hotel Universo
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1,071 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Myself and my boyfriend just returned from here! Great location - 5 mins walk from termini train station and walking distance to everything. We spent 4 days seeing the sights around rome and never got a taxi! If you prefer not to talk for the day there are trains, underground metro and a team which takes you to all the... More 

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Radomlje, Slovenia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Dear all, I stayed in the hotel 2 years ago and it was fantastic... very close to all main points of interest by foot (15 min. to Colosseum), 15 min. to Piazza di Spagna, 15 minutes to Fontana di Trevi ... also very very close to railway station Termini. Also very helpful person in reception ...providing also very nice tickets... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear, KARMEN J, thank you for having spent some of your time to tell us your opinion about the stay at our Hotel. We appreciate your nice review. Customers' satisfaction is one of one of the most important goals. We hope to see you soon. Best regards, Maria, Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group- Rome More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff is very friendly, they helped us with the parking and let us take the bycicles in the room:) The area is very safe, filled with hotels, restaurants and shops, so tourists are on the street at all times. We reached Colloseum in 20 min by foot, just a mild walk. Breakfast great, very clean and well furnished. We... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear, ApostolLa, Thank you very much for your positive and nice comment. We are happy that you'd been enjoying your time in our hotel. It’s wonderful to acknowledge that you were completely satisfy. We are looking forward to another occasion to see you at our Hotel. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome More 

Atlanta, Georgia
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited during a very hot summer. Everyday was near 100 F. The hotel had great A/C which is greatly appreciated. The rooms are ok, comparable to a 3 star us chain. Hotel Highlights: Great AC Relatively quiet street Near termini train station - Great for subway or trains to Florence. Comfortable Bed Low Lights: They will hit you up... More 

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Toronto, Canada
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though this hotel is close to the train station - termini in Rome, as in walking distance - great for folks on a budget, it is not a dangerous area like in some other cities in Europe. Rooms are clean and modern. Breakfast has a lot of food items and way better than the breakfasts served in North American... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear, anchianch, Thank you very much for your review. We are pleased you lived a wonderful experience either at our Hotel and in a Rome. We are glad to hear that you had a very comfortable stay and that our location suited your expectations. Thanks for estimating the variety of items that we were able to offer at breakfast. From... More 

Ellesmere, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was near to the railway station, around the corner for the hop-on hop-off bus (green one). This hotel has a lot of café/ restaurant’s about 50 yds down the road. The hotel is fine room was clean and tidy, we stayed bed and breakfast which was included would of been better dining out as the breakfast was not... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear, paulines1, thank you for your nice comment. We will be happy to see you one more time at our Hotel. We are sending best regards, Maria Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group- Rome More 

Belfast, United Kingdom
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was chosen because it was central to the main historical attractions. Very clean, buffet breakfast sets you up each morning. Handy to the main Termini station & metro. Many restaurants close by.

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear, Gordon P, thank you very much for your comment. We are happy to know that you were completely satisfied during your staying at our Hotel. We would be happy to see you at our Hotel in near term. Best wishes, Maria Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group- Rome Maria Assistant Guest Relations BW Hotel Universo Roscioli... More 

Dublin, Ireland
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Just back from a 4 night stay in Hotel Universo. When we arrived, there was loud building work going on in the lobby and it was impossible to hear what the staff member was telling us. However this only seemed to last for the first day or two. Our room was small but not unbearably so. We had a large... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I Stayed here whilst on our first holiday to Rome and had a brilliant time. The rooms were cleaned every day, simple and good shower too. Breakfast is served for a long time in the morning and we went to breakfast at all various points and it was just as enjoyable over the 3 mornings we were... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear guest, Thank you very much for your kind comment. We are pleased to know the accommodation at our Hotel was comfortable. We are happy to hear that our reception-staff were attentive to your needs and requests. We will be happy to see you again in the nearest future. Best wishes, Maria Assistant Guest Relations BW Hotel Universo Roscioli Hotels... More 

Lisbon, Portugal
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First night we received one of the smaller rooms I have encountered in a 4 star hotel. We could only open the suitcases if we put them on the bed.We managed to change to a bigger room in the second night. The first one was a smoking room. The guy in the reception told me that was a value added... More 

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Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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