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BEST WESTERN Hotel Universo

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Via Principe Amedeo 5B, 00185 Rome, Italy
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BEST WESTERN Hotel Universo
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1,013 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ujjain
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Best western universo is ideally located in Rome - close to the bus stop, train station and in an area which is pleasant to walk around in. You can walk from here to many must-see things in Rome or take a metro to the other ones (such as Vatican City). If you are a fan of walking (and that is... More 

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Hamilton, Scotland
Level Contributor
69 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location about 10 minutes walk from Termini railway station, trams a short distance away. Large room, with large comfortable bed, good size bathroom, good air conditioning. Plenty of eating and drinking places nearby. Superb breakfast with good choices. Well worth considering as a good base for Rome.

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Caley956, we appreciate your comment and we are vey happy that we have met your expectations. We hope to have the pleasure of having you stay with us again. Best Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Copenhagen, Denmark
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay at Universo (1 week). Our room was on the top floor (7) with a private terrace, big comfortable bed, nice bathroom and free wifi. If I had say anything negative it would only be that the wardrobe was a bit small. The staff were very friendly, helpful and professional, and breakfast included a nice buffet.... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear AnnaLykke, Thank you for your lovely review. I am content to read you enjoyed your accomodation at our hotel. Hoping to welcome you again in our hotel, we take this opportunity to extend, Best Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Malta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel, located very close to termini station and Piazza Republica The breakfast is good with fresh pastries and good coffee. Even though there were quite some people the staff make sure to ensure that trays are refilled on time. Well if anything is missing the waiters rush to get it sorted. It is not often that you get... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear lorryface, Thank you for your lovely review. I am content to read you enjoyed you accomodation at our hotel. Hopefully you will be willing to choose our property again for your second trip to Rome, Arrivederci!! Kindest Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Welwyn, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited here as part of a Great Rail Journey and stayed just two nights. Situated just a few minutes walk from Termini Station this hotel is also close to all the main tourist attractions. Our room, on the front of the building, was of reasonable size and well insulated from street noise. Tea & coffee making facilities were unexpected... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear John D, Thank you very much for your fine comment. I am very happy that we have met your expectations. I look forward to welcome you again , Best Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Canterbury, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Breakfast had a good variety. Room smaller than appeared but bed was very comfortable. Very good location close to trains. Felt very comfortable walking around in the evening. Location good for shopping and dining. Good experience. Front desk could have been more helpful.

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear BID52, we are pleased to thank you for your review and for having received from you a good judgement. With the hope to welcome you again on our hotel, we send Kind Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Universe Hotel in Rome with good location provides clean comfortable rooms the staff at breakfast not very friendly and help....but room service in the hotel is fantastic.....the air-conditioning in hotel is kept at low and could reach to a chilling level as it was hot outside

Was this review helpful? Yes 3
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Shivi75, Thank you very much for your amiable comment and I am very happy that we have met your expectations. Hoping to welcome you again in our hotel, we take this opportunity to extend Kind Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscoli Hotels Group - Rome More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great central location near the main Termini railway station. Great service and well decorated rooms. Very comfortable and close to most attractions. We walked from the hotel to the Colloseum, Catacombs of Priscilla, many churches, the fountain of Trevi etc. Well worth stay hereunder many good Trattorias very close.

Was this review helpful? Yes 5
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Bruce P, we appreciate for your comments and we are pleased that we have met your expectations. With the hope to welcome you again in our hotel, we send Best Regards Nicoletta Assistant Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Sydney, Australia
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located about 350 metres from Roma Termini railway station and can therefore be convenient for the tourist. It is modern and clean and our room was large with an excellent bathroom. The staff were extremely helpful, even promptly relocating us to another room when we mentioned that the stairs to the loft bedroom in our suite presented... More 

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear 10ChrisJB, Thank you for the lovely review. I am content to read you enjoyed your accomodation at our hotel. At the same time I am sorry for the inconvenience with the minibar. Hoping to welcome you again in our hotel, we are pleased to let you find in the room fresh drinks. We take this opportunity to extend Best... More 

Richmond Hill, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My sister and I stayed at this hotel for five days and four nights, while touring the coast. The hotel staff made it easy for us to find our way to where we were to meet our touring companies! We ate at the hotel for breakfast and never have I seen a breakfast included in a hotel price, that was... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Jeanette, Thank you very much for your fine comment and for already recommend our hotel. I look forward to have the pleasure to see you again soon, Kindest regards Nicoletta Assistant Guest Regards BW Hotel Universo Roscioli Hotels Group - Rome More 

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Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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