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BEST WESTERN Hotel Universo

4.0 of 5 Via Principe Amedeo 5B, 00185 Rome, Italy
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BEST WESTERN Hotel Universo
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BEST WESTERN Hotel Universo
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815 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Top Contributor
74 reviews 74 reviews
51 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed yesterday NEW

As a pro from DM Vacation I rate a hotel based on the quality the hotel advertised itself at.mthey do have different class rooms and I had the superior which are larger which I would suggest. The rooms are recently redone and are sharp looking and comfortable. The one major thing that is missing are safes. They will allow you... More

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 days as part of a formal tour provided by Riviera Travel. The good points of this hotel:- * our room was clean and well maintained by the housekeeping staff during our stay * quite good WiFi which is free (as it should be) * the hotel is very central and convenient for transport and the... More

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Lewes, United Kingdom
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here as part of The Great Rail Journey to Sorrento. We found like so many other comments that breakfast was terrible. On the first morning we couldn't even find a table to sit at and had to sit in a very small room next to the breakfast room. Very uncomfortable as the chairs and tables would have been... More

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Chester, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No complaints about the hotel except it is rather chaotic in the mornings for breakfast , the breakfast room not being large enough. It's in an excellent position with most of the main sights being within easy walking distance . My only gripe is the single rooms . Mine was smaller than the one shown on the website and I... More

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Panama City, Florida
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our stay at the BW Universo while in Rome. Clean rooms, awesome location, nice breakfast buffet and friendly staff. If we are ever so lucky to go back, we would definitely stay here again!

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My sister and I stayed in this hotel for 4 days last weekend. First impressions were very good, check in was quick, our room quite spacious and clean, the beds very comfy. Close to Termini and convenient. Now to the little problems that spoiled our stay. Firstly we had no safe in room and had to use safety deposit in... More

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Lincoln, United Kingdom
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall this is nice place to stay in Rome. It is central too many of the attractions and close to the Termini Station. We stayed here two night with Great Rail. Our rooms was comfortable, quite and clean. Our only issue was breakfast. The breakfast room, at times, was not large enough and the staff capable of handling the number... More

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Ankara, Turkey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the triple room at the Hotel Universo for one night on October 5th, 2014. As it was Sunday, we got a 15%-discount. We chose the location near Termini to be able to walk to some of the places we didn't see before. Comparing with the location we stayed previously (Vatican area) I can say that I'd prefer... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Positives first, the place is near to the Termini station so if you just have to stay a night and catch a train it's well placed. It's also a nice looking building. I must say my experience seems to be way off what some of the other reviewers have said, so perhaps I was unlucky this time... If you are... More

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Chris B, I'd like to thank you for your detailed review. I have read carefully pros and cons you have kindly highlighted. I apologize if some of our services did not meet your expectations. However it is important to underline for our readers that Tivoli is not an area of Rome. Tivoli is a small town located at 30... More

Wimborne Minster, United Kingdom
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent two nights at the best western universo on the way to sorrento. lovely room, most comfortable hotel bed i've ever slept in. breakfast buffet was wonderful and the bar prices were very very reasonable. will return to rome and will hopefully stay at the best western universo. Xx

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Karen T, I thank you very much for your nice comment. Great to read the comfort of our mattresses was appreciated so much. We believe a good night sleep is what you need after a long day sightseeing our beautiful city! Hopefully we'll have the pleasure to see you again soon, Kindest regards. Cinzia Guest Relations BW Hotel Universo... More

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Additional Information about BEST WESTERN Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Universo 4*
Number of rooms: 199
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome

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Hotel & grounds (47)
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Dining (4)
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Junior Suite with Shower (73)
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