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BEST WESTERN Hotel Universo

4.0 of 5 Via Principe Amedeo 5B, 00185 Rome, Italy
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BEST WESTERN Hotel Universo
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BEST WESTERN Hotel Universo
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907 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Juan, Puerto Rico
1 review
5 of 5 stars NEW

Best Place to stay. Just 1 corner to the Main train Station, Bus trips, Banks and restaurants. Hotel services are excellent and the hotel restaurant is very good as well as the breakfast buffet. Definitely I will stay again.

Review collected in partnership with this hotel

Seattle, Washington
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my third time traveling to Rome and I must admit that this hotel exceeded my expectations. The location is superb! It's very close to the Stazione Termini and few minutes walk from the metro. Rome is a fabulous city to walk around to discover it's secrets. I loved this hotel because it's proximity to almost everything I wanted... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very pleasant hotel, rooms well appointed, very comfortable. The hotel staff was courteous and warm and helpful as well.Walking distance to colosseum is 10 minutes. I reccomended this hotel to all.Excellent.

Livingstone, Zambia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel ticked most of the boxes, can't say all. The Hotel staff were smart and helpful and offered porter assistance as we were early. The room was exceptional with all mod cons and plenty of room - shame no tea or coffee - but maybe not everything. Reasonably situated as walking distance to Colosseum was about 10 minutes. Breakfast... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear 19alm49, Thank you very much for the nice comment! I am really pleased to let you know that, upon request, we provide our customers with coffee and tea making facilities to be found in the room upon arrival. We love to give them a special treat!! I am hoping your will be one of our guests again and very... More 

National Capital Territory of Delhi, India
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this property in February 2015 for the simple reason that it was very close to the termini station. Its just 2 streets away and takes five minutes to pull your luggage across. The hotel staff was courteous and warm. Breakfast wasnt too great in terms of spread and perhaps due to being crowded with swarm of package... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Abhishekb, Thank you for taking your time to write a comment about your recent stay at our hotel. I am pleased you have enjoyed our location and the staff kindness. I have taken notice of the complaint regarding the air conditioning. Unfortunately, as our staff probably told you, during winter time only the heating mood is available as for... More 

Portadown, Northern Ireland, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while attending the Ireland/Italy rugby international in Feb 2015. Very pleasant hotel, rooms well appointed, very comfortable super king bed and excellent walk in shower. There were 4 in our party and our friends had a room with a bath (with shower in) I personally would not be keen on that so would ask for a shower... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Barbara R, Many thanks for your comment. Your opinion is very important to us and we look forward to have the pleasure to serve you again in a next future. Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely helpful and friendly front desk, in fact the staff and service throughout the hotel are a credit to their training. I had several meals in "the bar" and though the menu is limited, the food is excellent and is value for money in a city centre hotel. This was my first time in Rome and I can't wait to... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear neil g, Many thanks for your lovely review. Great to hear you will come to stay at our hotel! We are then looking forward to welcome you again soon!! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Wroclaw, Poland
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in Best Western Universo for a week in Jan/Feb 2015 and it was a really pleasant stay. The bedroom was very clean and lovely, the service was super friendly and the breakfasts were tasty, if a little monotonous. There was a tiny chocolate fountain though (with *real* chocolate... amazing!) that was a super nice accent. :) There is... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Majo B, Thank you for the nice comment, In the hope to see you again soon, Kind regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Copenhagen, Denmark
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 adults form one weekend. The location is very central close to main railway station (Termini) which is however also the area of a lot of poor, over-advertised hotels. So therefore my positive review, my positive surprise. The hotel was quite proper, newly refurbished with modern rooms, not big but sufficient. Nice bathroom. Reasonable breakfast with more than... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Michael P, Many thanks for your lovely comment. We love to surprise our guests :) I am really pleased you enjoyed your stay at our hotel. Come back soon to Rome, it will be a pleasure to serve you again! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Portugal
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 24, 2015

There is one or the other comment that could be made (why do we have to request the coffee/tea facilities, window does not open fully, minibar did not cool the drinks a lot) but reality is that this is a great place. Not close to any big landmark but very close to Termini so that compensates that all. Plus Rome... More 

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Cees K, Many thanks for your charming comment. It's been a pleasure having you here and I do hope there will soon another opportunity to see you. Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Groupb - Rome More 

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Additional Information about BEST WESTERN Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Universo 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#164 Luxury Hotel in Rome
#273 Family Hotel in Rome
#324 Romantic Hotel in Rome

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Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.