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All 1,267 Rome hotels

BEST WESTERN Hotel Universo

4.0 of 5 Hotel   |   Via Principe Amedeo 5B, 00185 Rome, Italy (Castro Pretorio)
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71%
Ranked #404 of 1,267 hotels in Rome
A recent review
4 of 5 stars reviewed yesterday
Constantene Mid Wales
  • Reviews (754)
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754 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Mid Wales
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked for 3 nights July 2014. Chose this hotel because of close proximity to Termini station and not far from major sites. Universo is super easy to find, just 5 mins from the train station so not far to pull luggage. Lovely air conditioned building with a beautiful marbled lobby. The front desk staff are multi lingual and very welcoming... More

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Houston, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here 3 nights in July 2014 and were very pleasantly surprised. The rooms were small but the bed was comfortable, the air conditioner worked great, the bathroom was modern, clean, free wifi and the breakfast was good with lots of choices and the staff was friendly and helpful. I could hear the elevator and people talking nearby so... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stay two nights with my family. Greeted by a very polite staff, Anna. Though it's rather busy at the check in counter, she politely explain the situation and assist us on our request in getting two rooms next to each other. It's a true four star hotel here. Short walk to the train station. Restaurants just outside along the avenue.... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear AdmiralCh, Many thanks for your lovely comment. I am pleased to read you enjoyed your stay and that our employee Anna assisted you with kindness and professionality. We love pampering our customers! We all hope there will be soon another occasion to have the pleasure to see you. Arrivederci! Kindest regards. Cinzia Guest Relations Best Western Hotel Universo Roscioli... More

Denver, CO
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 3 nights with a large group as a part of a family reunion. Frankly, with the Best Western flag, I was expecting this hotel to be pretty bad. However, it was exponentially better than any Best Western I've stayed in the US. The rooms are modern, the bathrooms are also modern and very clean, and there is,... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Ehomburge, Many thanks for your lovely comment. Your opinion is very important to us! We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group – Rome More

Marathi manoos
Top Contributor
65 reviews 65 reviews
52 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Universo is located at 5-7 minutes walk from Rome termini station. Location is convenient as most sightseeing buses (Hop on- Hop off) have stop on 2-3 minutes walk and Metro rail station is also very close by. When you check-in they provide you with city map. Layout is bit confusing and elevators are not grouped. That is bit confusing. Rooms... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear canpush, Many thanks for your lovely comment. Your opinion is very important to us! We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group – Rome More

Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were only at the Universo for one night and chose it for proximity to the Rome Termini train station since we were flying out the following afternoon. It may have been just that there was an issue with our reservation (first time in close to 50 bookings that I've had a problem with something arranged via Booking.com) but we... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear VMick, Many thanks for your lovely comment. Your opinion is very important to us! We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group – Rome More

Lexington, Kentucky
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Universo Hotel is within walking distance of the main train and bus terminal in Rome. You can get anywhere you want from here. We enjoyed a two story hotel room. It was very unique and clean although not super practical if you get up in the middle of the night as the bathroom is downstairs and the bedroom is... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear mrlco, Many thanks for your lovely comment. We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group – Rome More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel in June and had an okay stay. There was nothing wrong with the hotel and service, however it wasn't the most luxuries hotel we have either stayed in. Upon arrival at the hotel the reception was very busy and we had to wait 20 minutes before we could check in, which was not ideal after a... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear GlobalKoala, Many thanks for your lovely comment and for expressing your ideas and suggestions which I found very helpful in order for us to focus on what needs improving. We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group – Rome More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here in June. Room was a great size for Rome. We even had a balcony on the 2nd floor overlooking the street - wonderful for relaxing and people watching. Room and hotel were very clean and had modern amenities. Location was within 20-30 minutes walking distance of major sites like the Pantheon and Coliseum.

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear sunnyUDEL, Many thanks for your lovely comment. We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group – Rome More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close and easy to find to the train station and central of everything else, good comfy bed, great range buffet breakfast included in price, (we saved on one meal a day by having lots), fitness room great with good range of clean interchangeable free weights, ace very clean and staff extremely helpful, reasonable value for money

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear lind1tob, Many thanks for your lovely comment. We are looking forward to another occasion to welcome you. Best regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group – Rome More

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Additional Information about BEST WESTERN Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Universo 4*
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#167 Luxury Hotel in Rome #300 Romantic Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Universo is one of the few Roman hotels which has a hundred years old tradition.The hotel is located right in the heart of Rome, near the Termini Central Railway Station and few steps away from the Teatro dell'Opera and the Government buildings such as the Palazzo Baracchini and the Ministries of the Treasury and Agriculture in Via XX Settembre.Next to the Palazzo Massimo Museum, Piazza Venezia, and Via Veneto are a short stroll away. ... more   less 
Number of rooms
199

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