We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Universo

#402 of 1,267 Hotels in Rome
Hotel website
Hotel deals
Via Principe Amedeo 5B, 00185 Rome, Italy
Special Offer
Offers for every need
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN Hotel Universo
Professional photos View all
Browse nearby
BEST WESTERN Hotel Universo
Rate this Hotel

924 reviews from our community

Traveler rating
    197
    458
    167
    58
    43
See reviews for
170
348
53
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (924)
  • Mar-May only
    (212)
  • Jun-Aug only
    (257)
  • Sep-Nov only
    (256)
  • Dec-Feb only
    (199)
All months
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had to be in Rome for one night and needed somewhere centrally located to get back to the airport in the morning. This certainly fitted the bill. Modern well appointed rooms, ample provision for breakfast - that's all I needed for this trip. Grazie!

Was this review helpful? Yes 1
Ankara, Turkey
Top Contributor
54 reviews 54 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I was going to opera house that's why I choosed this hotel. It is very close to opera house and Termini station.Our room was very comfortable with a big bathroom and room.Breakfast was good. I like this hotel. I recommend it.

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear ayseozkay, Thank you for the lovely comment and for recommending our hotel. It was a pleasure meeting you and we all hope there will be soon another chance to welcome you, Arrivederci! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Sheffield
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is well located, clean, comfortable and modern. Roberta on Reception was very helpful as were all the staff we came across. Breakfast was nice with good variety, although was very busy at times as to be expected. We ordered room service of pizza and pasta, and Marco was very friendly and helpful ensuring this was delivered to our room... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Nahir G, I have loved your comment! Thank you! Come back soon, we are looking forward to! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 4 weeks ago

Best Place to stay. Just 1 corner to the Main train Station, Bus trips, Banks and restaurants. Hotel services are excellent and the hotel restaurant is very good as well as the breakfast buffet. Definitely I will stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Nahir G, Thank you for the courteous comment. I look forward to have the pleasure to see you again soon, Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Seattle, Washington
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my third time traveling to Rome and I must admit that this hotel exceeded my expectations. The location is superb! It's very close to the Stazione Termini and few minutes walk from the metro. Rome is a fabulous city to walk around to discover it's secrets. I loved this hotel because it's proximity to almost everything I wanted... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Byroenius, Thank you for the lovely review. I am content to read you enjoyed your third vacation in Rome and your accommodation at our hotel.. Hopefully you will be willing to choose our property again for your fourth trip to Rome, Arrivederci! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very pleasant hotel, rooms well appointed, very comfortable. The hotel staff was courteous and warm and helpful as well.Walking distance to colosseum is 10 minutes. I reccomended this hotel to all.Excellent.

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Antony j, Thank you very very much for your fine comment and for already recommend our hotel. I look forward to welcome you again, Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Livingstone, Zambia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel ticked most of the boxes, can't say all. The Hotel staff were smart and helpful and offered porter assistance as we were early. The room was exceptional with all mod cons and plenty of room - shame no tea or coffee - but maybe not everything. Reasonably situated as walking distance to Colosseum was about 10 minutes. Breakfast... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear 19alm49, Thank you very much for the nice comment! I am really pleased to let you know that, upon request, we provide our customers with coffee and tea making facilities to be found in the room upon arrival. We love to give them a special treat!! I am hoping your will be one of our guests again and very... More 

National Capital Territory of Delhi, India
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed in this property in February 2015 for the simple reason that it was very close to the termini station. Its just 2 streets away and takes five minutes to pull your luggage across. The hotel staff was courteous and warm. Breakfast wasnt too great in terms of spread and perhaps due to being crowded with swarm of package... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Abhishekb, Thank you for taking your time to write a comment about your recent stay at our hotel. I am pleased you have enjoyed our location and the staff kindness. I have taken notice of the complaint regarding the air conditioning. Unfortunately, as our staff probably told you, during winter time only the heating mood is available as for... More 

Portadown, Northern Ireland, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed here while attending the Ireland/Italy rugby international in Feb 2015. Very pleasant hotel, rooms well appointed, very comfortable super king bed and excellent walk in shower. There were 4 in our party and our friends had a room with a bath (with shower in) I personally would not be keen on that so would ask for a shower... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Barbara R, Many thanks for your comment. Your opinion is very important to us and we look forward to have the pleasure to serve you again in a next future. Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2015

Extremely helpful and friendly front desk, in fact the staff and service throughout the hotel are a credit to their training. I had several meals in "the bar" and though the menu is limited, the food is excellent and is value for money in a city centre hotel. This was my first time in Rome and I can't wait to... More 

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear neil g, Many thanks for your lovely review. Great to hear you will come to stay at our hotel! We are then looking forward to welcome you again soon!! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Questions? Get answers from hotel staff and past guests. Ask a question

820 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (287)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (103)
Viewed
Bathroom (55)
Viewed
Hotel & grounds (49)
Viewed
Pool/beach area (1)
Viewed
View from room (15)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Other (52)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (474)
Viewed
Amenities (109)
Viewed
Junior Suite with Bathtub (65)
Viewed
Junior Suite with Shower (73)
Viewed
Restaurants and Bars (75)
Viewed
Standard Room (55)
Viewed
The Hotel (97)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (10)
Viewed
Dining (16)
Viewed
Room/suite (27)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question