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BEST WESTERN Hotel Universo

#405 of 1,270 Hotels in Rome
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Via Principe Amedeo 5B, 00185 Rome, Italy
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BEST WESTERN Hotel Universo
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BEST WESTERN Hotel Universo
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979 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
62 reviews 62 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the BW Universo for one night before we went on a cruise and then two more nights on returning. The hotel has larger than average rooms which are nicely appointed. Some rooms have both a tub and shower and some have only a shower, so if you want both you have to ask. Also, rooms on the... More 

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Kouklia, Cyprus
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for three nights (23-25 May) and would certsinly choose to stay again if ever back in Rome. The hotel is a mere 5 minutes walk from Roma Termini and Termini Metro station and well placed for walking to many of Rome's famous attractions and those further afield can easily be reached by Metro. Room was fantastic with... More 

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Scotland
Contributor
12 reviews 12 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We tried this hotel because it was recommended by a colleague. The location, very near the train station, was excellent. The room was very comfortable, clean and quiet and the breakfast was very good. We had drinks in the bar on both nights and prices were very reasonable as was the bar food.

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Watford, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very friendly staff. Great value for the money. The Hotel is a 10 minute walk from the railway station. Very close to the Opera House. Would certainly stay at this Hotel again. Use the hop on, hop off bus service located in the Square by the railway Station Excellent way to find your way around Rome. Use the guided tour... More 

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County Dublin, Ireland
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location near the train station. Staff very friendly and junior suite room was fantastic. Highly recommend. The staff held our bags after we checked out so we could spend the day in the city and collect them before the left for our train.

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Senior Contributor
30 reviews 30 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights at this hotel. The location is great as it is out of the city yet it is 10-15 minutes walk to central locations in Rome, The room has coffee/tea facilities. Room was big with a balcony, clean and had a nice closet and a big, beautiful modern bathroom. Check in was very fast and the staff... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Li-or B, Thank you very very much for the lovely comment! I have taken notice of your suggerstions for our breakfast servings. Thanks to yours and to all the other suggestions we receive we are constantly improving our services and offers. Hope to see you again soon, Very kind regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group... More 

Corsham, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Two night stay. Nice room and good breakfast. Good location for walking to visit central Rome. Coffee/tea making facilities in room. The bathroom was very modern with a good shower. Watch out for the floor when it gets wet. Overal nice stay

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Cookie1950, Thanks for the charming comment. We are looking to meet you again hopefully soon :) Kind regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Nottingham, United Kingdom
Top Contributor
95 reviews 95 reviews
48 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 1 week ago

Allocated a two floored too which was really nice and spacious though ac in bedroom not very affective. As only there 2 nights coped but for longer stay would check it out. Breakfast was varied and typical European options some better than others but not outstanding. Locations perfect for termini and underground. Area felt safe and nice eating places close... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear p.m.s.nor, Thank you for the comment and for the suggestions. Our customers' advices are important to us and help us to improve hence are very welcome :) I hope you will like to come to stay with us again, we look forward to! Kindest regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

Bucharest
Top Contributor
85 reviews 85 reviews
54 hotel reviews
242 helpful votes 242 helpful votes
3 of 5 stars Reviewed 1 week ago

I was not supposed to stay in this hotel but we were forced to by Hilton Garden Inn Claridge where my company have booked rooms due to its vicinity to the HQ of the company I work with. But due to sewage problems Hilton Claridge could not accommodate us on the first night on their hotel and they have sent... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Mikiduta, Thank you very much for your comment. I am sorry we did not meet your expectations, I understand also that being moved from an hotel to another is probably a distress. I do not know the room number you were accommodated in but I am surprised as rooms here are all quite comfortable. Also it is important to... More 

Lake Worth, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Hotel Universo for 4 nights. It is centrally located to reach all of the major tourist attractions in Rome by either taxi or the Metro. The hotel has a bar and restaurant and the free breakfast each morning was varied and plentiful. The front desk staff was helpful and friendly and will call a taxi for... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear ldevito, Thank you very much for the nice comment and for recommending our hotel. We look forward to another occasion to see you :) Best regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More 

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