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The St. Regis Rome

5.0 of 5 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
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Certificate of Excellence 2014
The St. Regis Rome
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The St. Regis Rome
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1,179 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The St. Regis Rome
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the top 10 of hotels that I stayed in over the past 25 years of traveling globally to over 40 countries. If you are taking a wife or girlfriend, there is no better place to stay and impress your significant other. Your eyes will feast on the decor. This is truly a crown jewel in the... More

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Just reading the title of your feedback is a source of pride for all the team of The St. Regis Rome and so is the content! Thank you for taking the time to admire the décor, enjoy the timeless atmosphere and explore our “crown jewel”, we look forward to welcoming you back again and again to your favorite... More

London, United Kingdom
Top Contributor
97 reviews 97 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our second visit to The St Regis, and from the moment we arrived to a courteous and warm welcome to the moment we left, we felt completely looked after. We were shown to our room, which we were lucky enough to be upgraded to, and were just delighted to see that everything in the room and bathroom were... More

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, It is great that you took the time to speak so highly of our hotel, thank you. We are delighted to be on top of your list of favorite hotels in Rome and we look forward to your third stay so that we may take extra care of you! Kind regards, Vincenzo Falcone Hotel Manager More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first visit to Rome so came across this hotel by chance. What an absolute find. From the moment we arrived we felt welcomed. The hotels interior is just fantastic absolutely stunning, I was taken back by how elegant & magical the hotel felt.Our room was facing the square which was nice to look out on to, it... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Learning that your first impression was so positive is important for us, since it means that our efforts to create a flawless experience for our Guests was rewarded by your trust and esteem. We are glad that you felt welcomed in the magical atmosphere of our iconic property, we thank you for recommending it to your friends and... More

Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is what a hotel in Italy should be! I wanted to stay in a larger chain hotel for our first trip to Italy, and we weren't disappointed! Our room was huge (I believe we had a King suite) and VERY clean. That says a lot coming from an obsessive clean freak!!! The staff was wonderful and so helpful... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Your review on TripAdvisor focuses on some aspects upon which The St. Regis Rome prides itself for: the bespoke service of its staff, the attention to details and the high standards of cleaning. But what makes us more proud is to have contributed to make your first trip to Italy so memorable that you feel comfortable to recommend... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked St. Regis Palma de Mallorca resort to kick off our 14 day EU trip and chose St. Regis Rome (aka Le Grand Hotel) to end it with. This was our 2nd stay at this establishment and we were so disappointed this time around. The hotel is beautiful and the location is perfect but service missed the mark this... More

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, thank you for your detailed feedback. Certainly, it does not reflect the level of service you should have received and we woudl like to apologize for the many inconveniences and miscommunication you experienced. Although we cannot turn back the time, please be assured that we will share your comments with Emilio and the entire team, since a lot... More

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have already reviewed this Hotel [visit in May 2014] but I went back in September 2014]. This is truly an outstanding Hotel with a wonderful staff [Maurizio C. and Alessio at the Grand Bar and Sonia a delightful girl who welcomes you at breakfast]. The staff cannot do enough for you and I will certainly visit again.

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, A huge thank you from Maurizio, Alessio, Sonia and all the St. Regis team. We work with great passion and dedication every day to create unique experiences for our guests and your comments are truly appreciated. The "red carpet" is ready for your next stay! Kind regards, Vincenzo Falcone Hotel Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Wonderful service, fantastic food, excellent rooms, comfortable beds!!! Our first night in Rome my husband and I made the mistake to stay in a different "4 star" hotel which ended up being more of a "2 star". After a terrible night at another hotel... We called the booked the rest of our trip at the St. Regis. Moral of the... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Your “fantastic” review on TripAdvisor represents the most significant reward for all our daily efforts to provide our Guests with a “a five star experience to remember”! We are glad that everything went beyond your expectations and that you recommended The St. Regis Rome to future guests for the exceptional service, delicious food and comfortable accommodation you have... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We began our 11-day Italy trip in Rome at the St. Regis. I must say thank you to Mario, head concierge, for helping to answer questions prior to our arrival. I had questions about rental car location (we were driving to Siena after Rome) which he replied to quickly; and, he made reservations for us at the Borghese Gallery (not... More

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, As a valued Starwood Preferred Gold member, we greatly value your comments about the proactive and helpful attitude of Mario, the head concierge, the bellmen as well as Cristiano, the morning chef, preparing the best omelette in town. Thank you for also mentioning the location, as it gives us an opportunity to say that The St. Regis is... More

New York City, New York
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful, grand old lobby, with giant chandeliers, marble floors, and an overall "royal" feel. The interior design is true to the Roman setting, but feels dated. My wife and I stayed here for 5 nights at the beginning of our honeymoon. We had an enormous, courtroom-side room, with seating area, his and hers closets, a giant bed, and a bathroom... More

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, On behalf of the concierge and the entire staff, thank you for this “royal” feedback. We are delighted that you have selected The St. Regis Rome to start such a special moment of your life and thay you enjoyed the evening champagne Sabering and the Bloody Mary cocktail, two of our distinctive brand rituals, reflecting the exclusivity of... More

Mexico City, Mexico
Top Contributor
67 reviews 67 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit out of the way of tourists, hotel is well located in Rome. Provides old world charm with excellent service from all its staff. The bar holds a daily champagne saber opening ritual, that you should at least see once in your life. Suites are luxurious and very spacey, a true luxury in europe. Restaurant service and food excellent

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for your lovely feedback,. We are very pleased that you enjoyed the Champagne Sabering at Le Grand Bar, one of our famous Brand rituals; indeed an experience not to be missed and a moment of true luxury. We look forward to welcoming you back, making The St. Regis your home away from home. Kindest regards, Vincenzo... More

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Additional Information about The St. Regis Rome

Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Rome 5*
Number of rooms: 161
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Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand

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