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The St. Regis Rome

5.0 of 5 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
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The St. Regis Rome
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The St. Regis Rome
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1,252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Longboat Key, Florida
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Thus grand old hotel is perfectly situated for walking to the sites. We had a great view of a square. Although we were given the butler service, I would say it is so so service. It sounds like a great service bit we order mint tea and a bucket of ice for a early departure, they forgot the ice and... More 

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Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel itself is very close to the main train station which was convenient and is centrally located. This hotel is beautiful and very grand. The staff on arrival were polite, friendly and made us feel really welcome and very kindly upgraded our room. The room was large and decorated beautifully. The beds were comfy and the bathroom was lovely.... More 

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was lucky to stay here as we had a work conference held at the hotel for 3 days so my company took over the whole hotel. Very friendly staff, smooth check in and wonderful room. Large bathroom with a amazing shower, large room and the most comfortable bed which I didn't want to leave. Buffet breakfast and lunch served... More 

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are so pleased for the full rating assigned to The St. Regis Rome in occasion of your recent business stay, and even more because we succeeded in creating a “wonderful experience” for you to remember, from the dedicated approach of the staff to their genuine guidance for your tours. Allow us just to mention that In Room... More 

Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Noisy rooms. Broken air-conditioning. Tiny bathrooms with no bench space for toiletries. Poor mini-bar selection. Lost laundry. Old & soiled lobby furniture. No separate restaurant and bar. And worst of all the terrible breakfast buffet defined by stale rolls & tinned pineapple. Staff ensure the buffet breakfast does not stay open one minute past 11am. No a'la-carte breakfast available. We... More 

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are sorry that we let your expectations so down during your recent family stay and we apologize most sincerely for the poor reaction to your discomfort and for the lack of attention to details, that would have left you with a different impression. It is our hope that, as a Starwood supporter, you will allow us the... More 

Surabaya, Indonesia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was extremely friendly and helpful. Check in - out was simple and fast. As SPG member, we were upgrade to bigger room. The room looks old with modern electronics device inside. Bathroom looks modern and clean. Bed was so comfort. Everything was well maintained. Fast wifi connection Breakfast was standard. Nothing special. The hotel is 10 minutes walk from... More 

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for sharing your positive impressions. Indeed, our main objective is to create the right atmosphere so that our guests may relax and enjoy an unforgettable stay from check in until departure. We hope to have the pleasure to welcome you back again on your next visit to the Eternal City! Best regards, Vincenzo Falcone Hotel Manager More 

Amherst MA.
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent four nights at The Rome St. Regis in January 2015. We moved to this hotel because our original selection was not satisfactory. We were treated in a refined, respectful,caring way by a staff that was clearly well schooled in how to make guests feel comfortable. Our room was lovely, the surprise extra amenities were delightful.... More 

Was this review helpful? Yes 3
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are delighted that you selected The St. Regis Rome to spend your recent stay and even more because we lived up to your expectations, providing you and your husband with the bespoke service and the attention to details that you both deserved. We hope you will carry some special memories of this “perfect Roman holiday”…until your next... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous old world feel and look. Near the central train station which was convenient and is centrally located. Service was great as was breakfast. Rooms are sized well for European standards. As the main entrance is on the main road, moving luggage to and from the taxi can be challenging.

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for taking the time to review your stay at The St. Regis Rome. We are glad taht you focused on the “fabulous old world” atmosphere of our hotel, deliverying timeless tradition and bespoke excellency for more than 120 years! Counting on your support, we are eager to welcome you back soon as one of our beloved... More 

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 1 week ago

What a marvellous hotel!!... I was fortunate to be staying in the middle of August for one of Rome's most prestigious weddings of all time. Everyone in Rome was talking about this wedding (wont go into much detail about the wedding!) This hotel was simply stunning as soon as you enter the main reception, the staff couldn't do enough and... More 

Was this review helpful? Yes 4
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, …WOW!!Thank you for this literally spectacular review about your summer stay for such a special occasion! We take pride in anticipating our Guests’ needs and desires, in order to create flawless experiences that surpass their expectations. We are so glad indeed that you could test first hand the white glove, personalized and bespoke service of our front desk... More 

Salem, Oregon
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, impeccable service, everything you would expect from a hotel of this caliber. Being part of the SPG program I always try to stay at Starwood properties when possible and I'm rarely disappointed. Room service food was even delish! Common areas are beautiful and luxurious, rooms are too. Linens are plush, you just feel pampered and spoiled throughout the... More 

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, GRAZIE MILLE! As a most valuable SPG member, we are really glad that you felt “pampered and spoiled” throughout your family experience at The St. Regis Rome, it is how we want our Guests feel from the start until the end of their stay! We look forward to welcoming you back for another memorable experience. Kind regards, Vincenzo... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay in a St. Regis property and we will definitely try to stay in this hotel chain wherever possible. It's a beautiful hotel; new in the Roman sense of time - it's only a couple hundred years old. Whenever we visited Rome we used to stay at the Hotel Eden, but now that it is no... More 

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, First of all, thank you for your trust towards the St. Regis brand, we are delighted that you appreciated this historical roman institution and its 120 of bespoke hospitality. We are also glad that you enjoyed a total state of relaxation and the long-lasting benefits of the massage at the Kami Spa, that also provides the exclusive St.... More 

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Additional Information about The St. Regis Rome

Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Rome 5*
Number of rooms: 161
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Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand
Hotel Style:
#3 Business Hotel in Rome
#4 Spa Hotel in Rome
#28 Luxury Hotel in Rome
#56 Family Hotel in Rome
#60 Romantic Hotel in Rome

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