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All 1,264 Rome hotels

The St. Regis Rome

5.0 of 5 Hotel   |   3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy (Castro Pretorio)
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Ranked #88 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
andrew r Hoboken, New Jersey
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1,150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
Hoboken, New Jersey
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is perfect (only a block from Metro and lies on major cross-streets for taxis). Service is amazing! Response time of butler was prompt, concierge team was responsive and spot-on for suggestions, and bartender was warm and welcoming after a long day of city touring. All lived up to the reputation of St. Regis. Ammenities were typical St. Regis. Our... More

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are very pleased that you took the time to review your recent stay on TripAdvisor. Your list reflects some aspects upon which The St. Regis Rome prides itself for: its location to move easily, the bespoke service of the staff and its enhanced rooms. Although we are glad that everything lived up to your expectations, we also... More

Spring, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place will impress from the first moment inside the doors. The desk personnel are top notch! The detail in the lobby will blow you away. It is very impressive. Grand is the word that applies to this hotel. I had two stays there in a 10 day period and both were consistently wonderful. The Imperial room I had each... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, All we can say is…THANK YOU! We loved your feedback, not only because you selected The St. Regis Rome twice, but for your rewarding and very encouraging words. We look forward to welcoming you back soon in your “grand” hotel for another impressive experience! Best regards, Vincenzo Falcone Hotel Manager More

Milano, Italia
Top Contributor
61 reviews 61 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a very good stay at the St. Regis, definitely a high-quality luxury hotel. I used the room service once, and the food was really of high quality. The gym was also pretty good, with enough space to train well and with good equipment. Coming to the room, I have to say that I would have expected a bit... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor as well as for recommending The St. Regis Rome. We really appreciate your positive comments about our tasty food, our spacious fitness center, our efficient room service and our strategic location, ideal both for business and for leisure trips, as you mentioned. On the other hand, we regret that the... More

Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After visiting St Regis Florence I was totally disappointed in St Regis Rome. The hotel is so outdated and you can smell the dust in the room. The good thing was that they upgraded us to a bigger room. Room service, laundry, reception took a very long time to answer. The concierge was good and really helpful. I really recommend... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We greatly respect your feedback about your recent experience at the St. Regis Rome. We equally appreciate your positive comments about the efficiency of the concierge service and even more your negative ones, since they represent a valid instrument in helping us identify opportunities for improvement. We deeply apologize if room service, laundry and reception staff did not... More

Jersey City, New Jersey
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our first time in Rome with our two young children turned out to be an amazing experience. The hotel is so grand with lots of charm. Our room was surprisingly spacious with a beautiful decor. Not to mention, an awesome breakfast, complimentary champagne and tea time!!!! The location is walking distance to the spanish steps and other must see's while... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, we love your "two thumbs up" recognition! Extending personalized and dedicated service to our Guests is our main goal and there is no better reward than your feedback. Rome deserves more than one visit, so it is our hope that you will come back soon with your children to discover the many hidden treasures of this unique city.... More

Pasadena
Top Contributor
84 reviews 84 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Tip -> The name on the actual hotel building reads 'The Grand Hotel' as of this writing. So don't get confused when you are walking down the street looking for the St. Regis. We took the train in from Florence and if you don't have too much luggage you can walk. It's about a 10 minute brisk walk and it's... More

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Gen_Mgr_StRegisRome, Front Office Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for your feedback and information. Indeed the location of The St. Regis is strategic and equidistant to the most important sites of this unique city. We are pleased that you appreciated the quietness of your room and we hope that you will take some time to try our Buffet breakfast on your next visit, no better... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights, and had a beautiful room. The hotel is rich in history, not in the center of all the chaos, but in walking distance from everything. It's large, old school, and very opulent. The manager and the manager on duty were very helpful, everything was perfect. The breakfast(s) were memorable. The only complaint I might... More

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, It is a pleasure reading your feedback on TripAdvisor about your recent family stay at The St. Regis Rome. We are really glad to learn that we contributed to a perfect stay and, although we understand your concern, please allow us just to say that the WIFI is free of charge in common areas, as well as in... More

San Diego, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I believe I am a seasoned traveler who has stayed in some of the world's best hotels. We've stayed at the st regis Rome over a dozen times in the last 5 years and our experience is always spectacular. The service is outstanding, the rooms are beautiful and the cook Crisitiano at breakfast is the friendliest, most pleasant guy I've... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Mr. Joe H., On behalf of Cristiano and all the staff of The St. Regis Rome, GRAZIE MILLE for this wonderful comment, as it reveals that you are a repeat and loyal guest! Thanks to your trust, we are eager to welcome you back next year and to create another “spectacular” experience in your unique address in the Eternal... More

Seattle
1 review
3 of 5 stars Reviewed 1 week ago

After traveling for 3 weeks, our last stop was at the amazing St. Regis in Roma. I was so looking forward to a massage and a mani/pedi before returning home. Unfortunately the Spa was a disaster, management tried to fix, but couldn't. So disappointing. Loved the hotel rooms, but the customer service throughout the dining experience was the worst we... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for sharing your comments about your stay at The St. Regis Rome. We are glad that you loved your rooms, whilst we are extremely sorry for the discomfort you and your family experienced at dinner and at the Kami SPA, as there is never a valid excuse when we disappoint our Guests’ requirements or expectations. Please... More

Miami Beach, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I used some SPG points and got an upgrade from Amex for my milestone birthday in 2011. My room was tasteful yet regal, and I thoroughly enjoyed daily tea time brought in by my private butler! The staff was reserved yet when asked to assist were helpful. What was nice also was that it was located away from the throngs... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you both for sharing your feedback on TripAdvisor and for selecting The St. Regis Rome to celebrate such an important occasion for you. We are glad that you treasure special memories about the discreet ambience, the luxury of your refined room and the helpful attitude of our staff. Furthermore, we appreciate that you enjoyed the unique experience... More

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Additional Information about The St. Regis Rome

Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Rome 5*
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Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand

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