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All 1,263 Rome hotels

The St. Regis Rome

5.0 of 5 Hotel   |   3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy (Castro Pretorio)
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The St. Regis Rome
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Ranked #60 of 1,263 hotels in Rome
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Sherri L Scotch Plains, New Jersey, United States
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Scotch Plains, New Jersey, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The incredibly elegant lobby says it all; started out with tea and never wanted to leave. Quite nice size rooms for Rome; beautifully decorated; convenient locale; friendly helpful staff. Great service; everything you'd expect from a St. Regis

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Irvine, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

St Regis is famous for great service, and this place has accomplished it. This place made it very comfortable place to come home to after a long Rome trip. Location is better than I've expected with descent walk to most attractions. Decided to stay deluxe room realizing that the room will be small and boy was it small compare to... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are grateful for your feedback and we certainly agree that small gestures and attention to details can create a memorable experience. We are sorry if we missed this important goal in occasion of your visit. Please be assured that we will focus our attention on the areas you have highlighted and we would be honored to welcome... More

Homer Glen, IL
Top Contributor
74 reviews 74 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a fantastic experience here. The hotel is absolutely beautiful to look at. They had a very nice lobby bar with service throughout the lobby which was very nice. Rooms were lovely and ours very spacious. Loved the bathroom. We didn't have any kind of nice view, but the room was so nice and we spent most of our... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guests, There is nothing more motivating than your eloquent recognition. It is a great pleasure learning that you could enjoyed a most comfortable and relaxing stay, making the St. Regis your favorite hotel in Rome. All the team is at your disposal for another outstanding experience of first class service whenever you plan another visit to the Eternal City!... More

New Orleans, Louisiana
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The St. Regis made us feel special. I was concerned that the hotel would be pretentious, but it was exactly the opposite. Every staff member that we encountered was courteous, professional and genuinely nice. All of the members of the concierge staff were knowledgeable, but Pasqual was like a friend, offering tips and suggestions that fit us to a tee.... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are honored by your eloquent feedback and so pleased that you found relaxation in our iconic landmark. It is our hope that you will treasure this memorable experience with you until the next time we may have the pleasure of welcoming you back. Arrivederci from Pasquale & colleagues at the Concierge desk the Butler team the Hotel... More

New York City, New York
Top Contributor
52 reviews 52 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Went for a 3 night stay and was expecting some upgrade but disappointed again at this St. Regis just as we were at the St. Regis in Florence a few days earlier. I have stayed at this location several times over the years and never got an upgrade to anything of value. This time we got a room with two... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We regret to learn of the challenges you experienced during your stay and we apologize if you could not rest properly. Please know that we would welcome an opportunity to further discuss the issues you have mentioned and we invite you to contact the Executive office at any convenient time for you. We are eager to make up... More

Singapore
Top Contributor
70 reviews 70 reviews
53 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago

The property was lovely. Room was gorgeous. Located near the train station and hence rather convenient for day trips out of Rome. A fair 20 min walk to the Spanish Steps and main boutiques which was nice in good weather. Minor complaints: Bottled water not consistently topped up in the room. No tea or coffee making facilities in the room.... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are pleased that you joined us on March 29 during the Earth Hour and enjoyed the Dine in the Dark dinner we have arranged to support the 2014 edition, together with other activities dedicated to our guests and to our staff in order to raise the awareness on global environmental climate changes. We also thank you for... More

Liverpool, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the St Regis at the end of March. It is a beautiful hotel, very welcoming and worthy of its star status. On arrival, we were upgraded to an Imperial Room. The room was beautiful and overlooked an internal courtyard, so very quiet. (Room 214) The staff are lovely, very friendly and attentive. They make you feel special... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, There is nothing more rewarding for us than your recognition of our dedication and passion for service excellence. We are so pleased that you sensed our genuine care and we look forward to welcoming you back in order to create another unforgettable experience. Sincerely yours, Vincenzo Falcone & all the St. Regis Team Hotel Manager More

Orlando, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent five nights at the hotel and it is one of the best St. Regis hotels we have stayed at. From the greeting at reception to personalized escort to the room to little surprises throughout the stay.... This hotel knows service and not the generic experience but truly understanding guest expectations and creating an experience. If you are SPG... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are delighted that we were able to create some precious memories and we are most grateful for your loyalty towards the St. Regis brand as a valued Platinum Starwood Preferred Guest. We count on your continued support and we all look forward to your return visit, making the St. Regis Hotel your personal address in the Eternal... More

London, UK
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel, the service is excellent, the room I had was great, very spacious which is very unusual in the centre of Rome, I have been to other hotels in the area and the rooms are very small for the same price you pay at this hotel. Lot of attention to details as expected in a hotel of this category,... More

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, On behalf of all the St. Regis team, THANK YOU for your meaningful recognition. We hope to have soon the pleasure of welcoming you back; a nice, comfortable room, prepared in every detail by our floor attendants with dedicated amenities is already waiting for your return stay. Kind regards, Vincenzo Falcone Hotel Manager More

Zürich, Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed from March 16 till 20, 2014. First impression wasn't great during the check-in, it was a rush and before I knew, she sent me away before I could inform about breakfast. Not that it was an issue to find it as the smell was all over the place but to know the opening hours would be better! The concierge... More

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are grateful for your positive comments and even more so for your constructive criticism. The check-in process should always be efficient and warm and we are truly sorry if we have not been able to make you feel as welcomed as you would have expected and certainly deserved. On the other hand, we thank you for your... More

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Additional Information about The St. Regis Rome

Also Known As:
The St. Regis Rome Hotel Rome
The St. Regis Rome Hotel
St Regis Rome
Rome St Regis Grand
Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Castro Pretorio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#21 Business Hotel in Rome
#25 Luxury Hotel in Rome
#49 Family Hotel in Rome
#58 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Rome 5*
Official Description (provided by the hotel):
Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more   less 
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