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The St. Regis Rome

#74 of 1,267 Hotels in Rome
Certificate of Excellence
3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
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The St. Regis Rome
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The St. Regis Rome
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1,280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Went for my birthday with several family and friends, stayed for a couple of extra days, it was so good! Beautiful landmark hotel, quality breakfast and the little perks provided by the front-desk staff all made it very well worth the stay.

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Please note that this review covers only cocktails and not a dining or an overnight experience. We were stunned by the exterior grandeur of 'Le Grand Hotel' as it once was when owned by the Ritz family. The interior is authentic middle-to-late 19th century and appears to be maintained to the highest standards, as you would expect from a genuine... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
124 reviews 124 reviews
46 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a historic building with gorgeous main areas. Check in was smooth but for the fact that the room we were initially given resembled a closet more than a hotel room and was also located right next to the elevator so there was a lot of foot traffic and noise. Despite the fact that I rarely ever complain about... More 

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for taking the time to detail your experience at the St. Regis Hotel. We equally appreciate your rewarding comments and your constructive criticism and we will take both of them into serious consideration. The lack of consistency reported in the housekeeping department, as well as the inopportune wake up early in the morning do not reflect... More 

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a week in February to celebrate my wife's 50th. Accommodations were top shelf. Hotel staff were friendly and helpful. Taxi stand outside hotel made it easy to get anywhere in the city, though exploring Rome on foot is a tremendous experience. The breakfast buffet was a good way to start the day. Understanding that it is a 5... More 

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are honored that you selected The St. Regis to celebrate your wife's special birthday and we are glad that we contributed to a memorable experience. We totally agree: starting a new day with a relaxing breakfast in the Grand Hall with a dedicated chef and a wide selection of only the best products in such a unique... More 

Los Angeles, California
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed four days in Rome and loved every minute of it -- all thanks to our amazing room at the St. Regis. Located near the Repubblica metro stop, the hotel exudes luxury both on the inside and out. After checking in, we were escorted to our room, which was beautifully decorated, well laid out and immaculate. The walk-in closet... More 

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We always welcome our Guests contribution, so we would like to thank you for sharing your positive impressions. We are extremely pleased that you appreciated the Butler team commitment to excellence and personalization and the little gestures to make you feel special every day of your stay. Thank you and we all wait your return to your Address... More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for 5 nights. We took the train from Venice and decided to walk to the hotel from the station since it was only 2 blocks away. We were immediately greeted upon arrival and shown to our room after a quick check-in. The lobby and bar area were beautiful and very comfortable to relax in after... More 

Was this review helpful? Yes 3
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Ms. Angela, Learning that the location, the food and the accommodation met your expectations during your stay at The St. Regis Rome make us so proud; and even more the fact that you experienced a quick and smooth check in, that you appreciated the private and public means of transport and that we succeeded in finding a valid alternative... More 

West Malling, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights as a special birthday gift. The staff were consistently sincere, helpful and cheerful. Their English was excellent and nothing was too much trouble. The interiors are so elegant and take you back to a bygone era. The hotel provided lovely little complimentary gifts each evening. Its situated in a great location - only 5... More 

Was this review helpful? Yes 1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Learning that you felt “special and pampered” throughout your celebrative stay at The St. Regis Rome makes us proud and happy to have created some special memories to be treasured until the next “memorable stay in your luxurious, roman hotel”! Kind regards and best wishes, Vincenzo Falcone Hotel Manager More 

New York City, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from 3 nights at the St Regis in Rome. Service was terrific. The little touches in the room - chocolates left for us the first night, a fruit platter the second day, a bottle of prosecco for out last night - were much appreciated. Staff was very helpful too and we enjoyed pre-dinner drinks and snacks at... More 

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Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are glad that the bespoke service of our staff, the amenities provided and the location made your recent family stay at The St. Regis a wonderful one! On behalf of the entire team thank you for your encouraging comments and we look forward to welcoming you back for another unforgettable Roman stay. Kind regards, Vincenzo Falcone Hotel... More 

Canberra, Australia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a three night stay at St Regis, arriving late February. Lots of lovely touches - it was my wife's birthday during our stay and there was a lovely cake and bottle of sparkling waiting for us. We had an issue with an interbational package and the concierge could not have been more helpful. Room was full of old... More 

Was this review helpful? Yes
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, we are delighted that we were able to surprise you and your wife with “lovely touches” throughout your stay and we are eager to welcome you back for the last evening of your italian visit. Sincerely yours, Vincenzo Falcone Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

We stayed here for one night and were very pleased. The concierge was very helpful and knowledgeable. The front desk along with the concierge spoke English. The room was on the small side, but very clean. I will say that taxis and locals refer to the hotel as "the grand hotel" not the St. Regis.

Was this review helpful? Yes 2
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, On behalf of all the Front Desk and Concierge teams, we thank you for your nice review. Please allow us to mention that the Grand Hotel, opened in 1894, became The St. Regis Rome in 2000, after an extensive renovation; therefore, although rarely, taxi drivers may be still more familiar with the original name! Nonetheless, we hope to... More 

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