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The St. Regis Rome

#65 of 1,272 Hotels in Rome
Certificate of Excellence
3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
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The St. Regis Rome
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1,601 Reviews from our TripAdvisor Community

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Los Angeles
Level Contributor
141 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the pleasure of staying at the St. Regis in Rome early December 2015. Initially we booked a room that was very small for our headcount of 3. Although we called ahead to make sure there was another bed for our third person, they had no record of it. That was pretty much the only blip during our stay.... More 

Helpful?
Thank keyser_soosie
Hong Kong, China
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A wonderful hotel and a great location. Architecture alone of the exterior and interior is incredible. The service and food were very good. Location wise it's very close to the Trevi fountain and the Spanish steps. This may not be a good hotel if you are travelling on a budget or a family trip. Otherwise, excellent hotel!

Helpful?
2 Thank James M
leeds
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having stayed at St Regis hotels before I was expecting a high level of comfort and service, this hotel does not disappoint. A beautiful property in a great location, augmented but superior service levels. All staff from the management down to waiting staff are totally focused on the well being of their guests and nothing is too much trouble. We... More 

Helpful?
3 Thank george1957
Bethlehem, Pennsylvania
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We got upgraded to a room which came with a lady Butler and she really was super nice! ironed our clothes, bought tea and looked after us really well! Kids were tickled! Reason for 4 stars is that breakfast was not that great.

Helpful?
2 Thank Shiba M
Shell Beach, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The "Grand Hotel" is stunning. The common areas are gorgeous and our junior suite was spacious and beautiful. We only stayed for one night, as we were in transit & didn't mind staying close to the train station. On longer visits to Rome, we choose to stay deeper in the historical center (near Piazza Navona). Location aside, this hotel is... More 

Helpful?
2 Thank WonderWanderNearFar
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Learning that you had a “wonderful”, although brief, stay at The St. Regis, Rome is rewarding and encouraging for all of us. We are pleased that you appreciated the accommodation we arranged for you, the common areas as well as the Staff professionalism, especially of our signature Butler team. We hope to welcome you back in the future... More 

Amsterdam, The Netherlands
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very pretty hotel, but very old and dark. Also it wasn't very lively and there was almost no one to be seen in the lobby. A bit of a disappointment for the price you pay. Also the gym is outdated and there is not a lot of space. The rooms are spacious and the bathrooms as well but I think... More 

Helpful?
4 Thank tiffanyvdzon
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, First of all, thank you for your time and for your feedback. We are truly sorry that the décor of our accommodations and the general ambience did not meet with your expectations. Allow us just to mention that the hotel will undergo a phased full renovation starting this year and we hope that your travels bring you back... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Writing this review as I'm about to start packing up to check out. Great hotel. Totally lives up to the St Regis standard. The Good: -Service is world class. Like having a mansion with a butler. Fruits, candies and treats appeared in my room complimentary throughout my stay. They take extra time to ensure you know your are welcome and... More 

Helpful?
2 Thank Marshall B
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Your detailed and effective feedback about your recent visit at The St. Regis, Rome is truly appreciated. This is the best recognition to keep on providing the highest level of service in order to create memorable experiences for our beloved Guests. We are glad that you have noticed the original 1894 lift or "rising room" as it was... More 

London, United Kingdom
Level Contributor
279 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

No one asked us at reception on checking out if we enjoyed our stay or if everything was ok with the room, so here is our feedback as the Hotel couldn't be bothered to ask: Disappointing considering the 5 star price we paid . Our room was large and spacious but very dated by modern standards. No tea / coffee... More 

Helpful?
2 Thank Sweetcure
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, Thank you for having shared your experience and please accept our sincere apologies for having disappointed your expectations. It’s a pity that you haven’t tried our in room dining service, available 24h per day, for your food & beverage necessities. Also allow us to mention that Free Wifi is currently available in all rooms and public areas at... More 

Potomac, Maryland
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful stay at this beautiful well located property! I messaged ahead to let the GM (Vincenzo Falcone and his staff Mario and Elena) that we were celebrating a special anniversary and they made sure it was special! The hotel makes you feel like you are staying in a grand villa! Great location and great staff!

Helpful?
Thank lee w
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Mr. Lee W., Our mission is to create unique experiences for our Guests, so I am delighted that, together with Elena, Head of Reservations, Mario, Head Concierge and all the team, we contributed to a successful wedding anniversary and you felt valued and special. Thank you for your recognition and praise! With our best wishes, Vincenzo Falcone Hotel Manager More 

London, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the St Regis for four days. The room we were given was on the second floor, the room itself was very spacious and homely. The bathroom was huge - had a bath and a long walk-in shower - the only down side was the smell of drains! Not pleasant. Cannot comment on the breakfast as at 34... More 

Helpful?
1 Thank Chica_Latina_London
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Guest, We are so glad that you appreciated your accommodation and that you overall enjoyed your stay. We would like also to thank you for bringing to our attention the issue of the unpleasant smell of drains that certainly is not representative of our usual standards of cleaning and attention to details. Just to let you know, we have... More 

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Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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