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The Westin Excelsior, Rome

5.0 of 5
125, Via Vittorio Veneto, 00187 Rome, Italy
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The Westin Excelsior, Rome
Ranked #235 of 1,286 hotels in Rome
4.0 of 5 stars 644 Reviews
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644 reviews from our community

What travelers say about this hotel
  • Via Veneto(29)
  • Very nice(19)
  • Trevi fountain(16)
  • Great location(13)
  • Spanish steps(12)
  • Star hotel(9)
  • Room service(9)
  • Old world(8)
  • Starwood Point(6)
  • Breakfast buffet(5)
Traveler rating
    282
    173
    124
    50
    15
Only show reviews for Family (137) | Couples (251) | Business (71)
Date Rating
columbus, oh
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 5, 2012

My wife and I traveled to Rome for a 5 day trip with my company for an awards event. Since the trip was covered by the company my perception may be different from those who are paying the nightly rate. However, it may be the most non biased review for that reason! We found the staff of the hotel to... More

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See 2 more reviews by skycruiser13 for Rome
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
April 30, 2012

Dear Guest, Thank you for taking the time to post such a detailed review of your stay. It was wonderful to read that you enjoyed your trip as well as our property. We are always pleased to know that we were able to exceed the expectations of our valuable guests. We are glad that you appreciated our strategic, prestigious and... More

North East
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 3, 2012
5
people found this review helpful

The hotel is 1/2 mile or so from the Borghese Gardens and if you like to wake up in the morning and go for a brisk walk or a nice run, you will find the the location ideal. Being from NYC, I would describe the neighborhood as upper east side and Borghese as Central Park. But, if you want to... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
April 13, 2012

Dear Guest, Thank you for taking the time to share your experience of staying at the Westin Excelsior Rome. We are very pleased that you appreciated the strategic location, our historical building, and the spacious rooms with the wi-fi internet connection. We always encourage a positive, helpful and friendly approach and we would like to apologize most sincerely if on... More

North Arlington, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 31, 2012

our stay was very memorablefrom the front desk,house keeping and concierge.room is adequate in size&spacious.best thing is the pool and the spa- after an all day walking tour you could actually relax in the heated pool and sauna.chocolates waiting for you in your bed(Baratti and Milano,I would think is the best I've tasted so far-made in Italy).very close to the... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
April 12, 2012

Dear Guest, Thank you for the positive review of our hotel. It is wonderful to know that you enjoyed staying with us and appreciated our strategic location, high-quality service and spacious rooms. We are pleased to read that you enjoyed our spa facilities such as pool and sauna, and we appreciate you for mentioning our high security level which we... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2012

It is a beautiful hotel and the concierge desk was extremely helpful. It felt like an American hotel and was full of Americans. If that is what you are looking for this is the place!

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See 2 more reviews by LouiseDenise for Rome
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
April 12, 2012

Dear Guest, Thank you for taking the time to share with us your experience. We are glad that you enjoyed staying with us and felt yourself comfortable in our hotel. Thank you, once again, for the appreciation of our property and high standards of service. We look forward to welcome you back in the near future to enjoy another memorable... More

London
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 28, 2012

I stayed at this hotel in April 2011 during the Easter break. It was also my 35th birthday which my husband and I wanted to celebrate in Rome. The location is very good; close to many major attractions. However, it operates more as a business type hotel rather than a luxury one. It is big, the staff is not very... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
April 12, 2012

Dear Guest, Thank you for your feedback and for taking the time to post your comments. We were pleased to read that you appreciated our location and the spa facilities. We take great pride in providing our valuable clients with the highest standards of accommodation and service and we sincerely regret that on this occasion we failed to meet your... More

Winter Springs, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2012
1
person found this review helpful

My son and I recently visited Rome on vacation and stayed at the hotel. Our room was very nice and beds very comfortable. Bathroom was beautiful with marble and fabulous soaking tub. However, the hotel food was terrible. Breakfast was included daily and we couldn't eat it so after 2 days of trying it we skipped it the rest of... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
March 29, 2012

Dear Guest, Thank you for your feedback. We are glad to know that you appreciated our room facilities, exclusive heavenly beds and luxury bathrooms. At the same time it saddens us to learn that our restaurant service and food quality didn’t meet your expectations. We sincerely regret for this and we value your feedback very much, as it helps us... More

Houston, Texas
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2012
1
person found this review helpful

I stayed here for four nights in February. It is a luxury hotel, and in a very good area of town. Easy walking distance to many incredible sights. The room was quite nice and comfortable; a bit small but that is common for European hotel rooms. The staff were courteous and helpful. I was there for a business meeting, and... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
March 20, 2012

Dear Guest, Thank you for a positive review of your stay at Westin Excelsior Rome. We are very glad that you enjoyed your business trip and that our staff was helpful to organize it in the best way! It is wonderful to know that you appreciated the strategic location of our property, our high-quality service and rooms. We are looking... More

Coastal Alabama
Senior Contributor
46 reviews 46 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 12, 2012
2
people found this review helpful

We enjoyed our stay here- hotel was in a nice area of town, within easy walking distance to the Spanish Steps and the Trevi fountain. The beds were very comfortable and the rooms were plenty big enough. The lobby was absolutely gorgeous and the service was very good. The only (minor) annoyance was that it came with an hour of... More

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
March 20, 2012

Dear Guest, Thank you for sharing the experience with us. We are pleased to know that you appreciated the location of our property, the spaciousness of our rooms and the inside decoration. We sincerely regret to learn that we were unable to entirely meet your expectations with our internet policy. However we have taken into consideration your comments and we... More

Saint John, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2012

This hotel is in a great, trendy location, incredibly quite and the staff is wonderful. You can walk to many of the sightseeing areas from this hotel. I would highly recommend staying here.

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The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
March 20, 2012

Dear Guest, Thank you for the positive review of our hotel. We are extremely delighted that you had a memorable experience staying with us. It is great to know that you appreciated the strategic location which helps to explore the beauties of Eternal City. Also we thank you for the positive feedback about the high standard of quality that our... More

Richmond, VA
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 7, 2012
3
people found this review helpful

This hotel has such a prestigous heritage and is on Via Venato so you expect something great. I left my week stay there underwhelmed with this average hotel. I had stayed at another, much less expensive, literally around the corner from this one on my first day and found the two hotels very comparable. My advise would be to save... More

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See 3 more reviews by tennisstar1524 for Rome
The_Westin_Excelsior, Guest Relations Manager at The Westin Excelsior, Rome, responded to this review
March 20, 2012

Dear Guest, Thank you for taking the time to post your comments about your recent stay at Westin Excelsior. We are glad to know that you appreciated our prestigious strategic location, inside and outside decoration. Thank you for mentioning the spaciousness of our rooms and its’ special classical design. At the same time it saddens us to read that on... More

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Additional Information about The Westin Excelsior, Rome

  • Westin Rome
  • Westin Excelsior Hotel
  • Rome Westin
  • Excelsior Rome
Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Price Range: PLN: $$$$

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The Westin Excelsior, Rome
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