on my second stay at this hotel in 3 months. i'm a demanding guest and was happy to return. the excelsior is a proper deluxe 5 star in the traditional sense, not a dusty/quasi-5star with a fancy old name like most of the hotels on via veneto. it's traditional elegance might not be for everyone, i usually go for modern... more

If you are looking for a lovelly hotel, so you have found a great place. But be aware, the service is really bad. The staff is really unhelpfull and unfriendly. more

great rooms. limited room service. really wonderful helpful concierge. internet access in the rooms is a little crappy - but the business centre could not be more efficient. Via Veneto is not the nicest of areas... swarming with tourists and tacky bars, but I would come back to this hotel regardless. You're two minutes away from the Borghese Gardens which... more

Very convenient and staffs are hospitable and friendly. with indoor pool and healthclub with technogym equipment and free weights. knowledgeable and enterprising staff, services are ready to reserve even the most difficult tables in town, connect you with hotel services, recommend a nightspot for entertainment or find just the right city tour. Nearby local attractions.... i don't want to mention... more

The hotel has beautiful public rooms, but the guest rooms are tired and need a renovation. The staff is snobby and 30 Euros per person for a continental room service breakfast is crazy. Great location on the Via Veneto. Small indoor pool and small fitness center. Difinitely not worth the money. more

We stayed at the Westin and I'll be honest and say that while the place is beautifully decorated, it is over priced for what you get. Coffee is 8 euro per person, (which is over 10 dollars) and everything else is so inflated in price that it's prohibitive to eat there. The staff wants a tip every time they smile... more

We had such a fantastic time at this Westin Excelsior in Rome! We had booked two adjoining rooms for us and our children and the rooms were large, with high ceilings, beautiful chandeliers and marble baths. The beds were super comfy as well. The hallways to the rooms were wide, well lit and lovely, and the clientelle chic. I can't... more

The room was pretty amazing with the high ceilings and decor. But for a Westin, I wouldn't say I was super impressed. The rooms do need a bit of a renovation, and the staff were not that efficient and friendly. DO NOT take their recommendations for dinner as the one they suggested for us was a major tourist trap! Restaurant... more

The Excelsior has a great location in central Rome near the Villa Borghese, and is a grand old structure. But the service, while attentive, is hotel chain variety, although there are some good exceptions at the concirge, restaurant and desk. The physical elements of the hotel are the worst -- and slipping badly, carpet is worn and dirty, bath tub... more