This hotel has beautiful bones and is in a good location. But Westin management should be ashamed of how they have let this hotel go. The hotel is old and seedy, carpets are threadbare, furniture is on its last legs and walls and doors look like they have been bashed in many times. This hotel needs a massive renovation. Also,... More

I stayed at the Westin for quite a few nights whilst attending a conference. The room I was allocated was massive, as was the bathroom. I have never been in a room where the wall covering pattern included bees, but it was in keeping with the general theme. As I was attending a conference we were allocated a very large... More

Fantastic hotel. All you'd expect from a 5 star:- friendly service; clean, spacious, tastefully decorated rooms with large bathrooms; good in-room entertainment with multiple foreign TV channels; great bar and restaurant; large lounge area; well equipped gym......... We spent 3 nights over New Year and compared with smaller hotels it was also very good value for money. Highly recommended! More

As soon as we arrived, we knew we had made the right decision regarding our choice of hotel. We arrived several hours before the posted check-in time and that did not seem to pose any problem. The doorman greeted us with a smile and took care of our bags while I went to see when we might be able to... More

Although expensive, I would say if you are going to use points or pay what will be a premium for a Rome hotel anyway, this is a great place to stay. I found the service to be excellent and the rooms to be outstanding. The location also works extremely well for seeing the key sites of the city. All in... More

I only have positive things to mention at my two day stay at the excelsior rome. Not one complaint, everything went as planned. The hotel is grand and keeps up with its standard. Good job, guys! More

We stayed here for 2 nights in September and I was underwhelmed. First the hotel is in a great location. You can easily walk to the Spanish Steps, Colosseum, Via Del Corso shopping, Roman Forum, etc. But the hotel itself isnt great. We had booked a room with one big bed and when we got to our room it had... More

I have stayed at this hotel twice and enjoyed both stays thoroughly. The exterior of this hotel is magnificent. I was upgraded to a suite both times and the rooms were absolutely beautiful! The staff were extremely helpful and friendly. The bed was heavenly. The location was very central with easy access to major attractions. The room rates are quite... More

My husband and I decided to spend our anniversary in Rome in March. We spent 12 days at the Westin Excelsior using our Westin points. The room they selected for us was incredibly spacious and looked onto Via Veneto. It had all the necessary amenities. The staff was gracious and helpful. The food in the restaurant was excellent. It was... More