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The Westin Excelsior, Rome

5.0 of 5 125, Via Vittorio Veneto, 00187 Rome, Italy
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Westin Excelsior, Rome
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The Westin Excelsior, Rome
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1,385 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars NEW

Let me start with a statement. This is my first review on tripadvisor. We travelled to Rome on February 1st with my wife. Upon arriving at the westin excelsior, we both loved the architecture and the history of the building. We stayed at the hotel for 4 nights. The building is tired and a renovation is necessary. The staff was... More 

Was this review helpful? Yes 3
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor, Welcome to TripAdvisor and you are now part of the 1385 reviews of our hotel. We welcome all comments and learn from the good and the other ones as long as they are constructive. Not only do I personally answer all reviews but I share them with the team so they realize if they met, exceeded or did... More 

London, United Kingdom
Top Contributor
78 reviews 78 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Having stayed at many Westin hotels they can range quite greatly from conference like hotels to an amazing resort. Check in was easy and being a gold member the hotel upgraded me to a rather large room with a balcony. It felt bigger than my flat! The hotel was right across from the US Embassy and in a more upscale... More 

Was this review helpful? Yes
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and for staying at many Westin hotels Happy to read you enjoyed the hotel and the Concierge service As to the location we are 10 walking minutes of the Spanish steps and indeed some guests do prefer to stay in the city center and others a bit away from it Best regards Marc... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed for two nights at this glorious hotel. It is conveniently located, and walking distance to metro and most sites of the city. I can not say enough about the hotel staff. They were always cordial and more than willing to help in any way possible. We used our points to upgrade to a junior suite... More 

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank for saying we are a “glorious” hotel ! So happy to read the staff made the difference and Ricardo certainly appreciated your comment Arrivederci ! Marc L More 

Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently completed a two-night stay at the Westin Excelsior, celebrating my birthday. We couldn't be more pleased with our experience. The lobby and rooms at the Westin are stunningly decorated and beautifully maintained, and the Westin Heavenly bed is incredibly comfortable. We were traveling with our 1 year-old son, and the hotel graciously provided a crib for him to sleep... More 

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we have a beautiful hotel and even more happy to read when you say our staff is “Top-Notch” I can really feel we exceeded your expectations and this is very motivating Arrivederci ! Marc L More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Westin for three nights last weekend and really enjoyed the hotel. The hotel is in an upmarket part of Rome which is nice as the more tourist areas can be abit crowded and less pretty. However it is still a great location with only a short walk to historic centre of Rome. The hotel gives a great... More 

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying you enjoyed the hotel and our Westin Heavenly Bed Also happy to read you liked dinner at our Doney restaurant which now serves all day dining from 12 noon till 10.30pm Looking forward to welcome you again Marc L More 

Midway, Utah
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Excelsior has a wonderful lobby that is spacious with a great deal of seating. This was a nice gathering place for colleagues to meet during a recent business trip. The concierge was very helpful as I needed to visit a doctor when in Rome and their preferred doctor spoke English. I had a spacious corner suite with a... More 

Was this review helpful? Yes
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice review and for mentioning the helpful concierge as well as the other services of the hotel Arrivederci ! Marc L More 

Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin hotel was lovely! Checked in and went to check in reception several times throughout my 5 day stay and they were always helpful and got me exactly what I needed. In addition, also went to concierge several times for directions or restaurant suggestions and they were very helpful as well. The lobby is very nice with ample comfortable seating... More 

Was this review helpful? Yes 2
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice review and for saying you stay again Indeed soon we will have a new WIFI installation which will improve the internet service. Arrivederci ! Marc L More 

Manchester, United Kingdom
Top Contributor
255 reviews 255 reviews
51 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There's no doubt that this is one of the finest hotels / properties in one of the best cities in the world. So why then if the property is great / the staff are great / the location is great - are the reviews so mediocre ?? IE. Why is it only the 300th best hotel in Rome? Answer (in... More 

Was this review helpful? Yes 3
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying that we are one of the finest hotels in Rome We are in the top 25 of the Five stars rated hotels in Tripadvisor. Regarding internet I understand your points; by the end of march 2014 we will have replaced our wireless with new equipment improving accessibility and bandwidth Wifis is indeed free in... More 

Chicago, Illinois
Top Contributor
435 reviews 435 reviews
119 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of htis hotel really can't be beat for most of central Rome and all its attractions. Our room was actually pretty large by Roman standards and the service was great. Everyone on the staff was very attentive which is always nice to see. If we are in Rome again we would consider staying here.

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice review and for saying that the service was great by attentive staff Arrivederci ! Marc L More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were a bit worried about staying here after reading some of the bad reviews but it was a lovely hotel and we really enjoyed our five-night stay. Check-in was very fast and easy. Our room was huge and had a terrace overlooking via veneto vittoria. No noise as we were on the top floor and the door leading out... More 

Was this review helpful? Yes
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying that you had a “GREAT STAY” and that you found the service excellent Roberto certainly appreciated your comments As to the small cons I will work on them Thank you for saying that you would stay again with us Marc L More 

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Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#17 Spa Hotel in Rome
#130 Luxury Hotel in Rome
#164 Business Hotel in Rome
#199 Romantic Hotel in Rome
#229 Family Hotel in Rome

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.