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The Westin Excelsior, Rome

#280 of 1,274 Hotels in Rome
Certificate of Excellence
125, Via Vittorio Veneto, 00187 Rome, Italy
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1 room 1 adult
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The Westin Excelsior, Rome
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1,715 Reviews from our TripAdvisor Community

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Muscat, Oman
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 4 nights for a business meet. Pro's: Classic & traditional decor, Big comfortable rooms & bathroom, Staff is very courteous with good service. Con's: No views from the room, strange policies: No hot water kettle & Ironing board in the room. Overall a good experience.

Helpful?
Thank Richard D
Fairmont, Minnesota
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an amazing landmark hotel! The staff was top notch and extremely professional. The beds were incredibly comfortable. The interior was splendid. I would love to have a chance to stay here again! The only complaint I could think of was that the rooms did not have free wifi.

Helpful?
1 Thank Matt F
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Matt F Thank you for your nice review and for saying you had a grand stay and would love to stay again As I cannot not see when you stayed I am happy to inform all TripAdvisors that we offer standard free wifi in all guest rooms and public areas since November 01 2015 Arrivederci ! Marc L More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was in great location, quite easy to find. Upon arrival reception staff were very efficient and professional. Room was good size and nicely furnished, bathroom necessities replenished every day without fail. Bathroom cleanliness was good however could be more attention given to corners, limescale accumulation visible. All in all it was a pleasant stay.

Helpful?
Thank Dovile F
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Dovile F Thank you for giving us the maximum score of 5/5 meaning that we exceeded your expectations and for saying that you had a pleasant stay Arrivederci ! Marc L More 

Bedford
Level Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a recent Corporate event. A classic hotel of traditional architecture , grand rooms & professional service. Bedrooms are large (stayed on 3rd floor) traditional turn down in terms of bed / chocolates etc. Well located in terms of being able to walk to major tourist attractions. Note next door to the American embassy! Food ( though served... More 

Helpful?
Thank Mark C
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Mark C, Thank you for your nice review and fore saying the staff was excellent On January 17 2016 we celebrated our 110th Anniversary and will do all possible to continue to exceed expectations Arrivederci ! Marc L More 

Venice, Italy
Level Contributor
426 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Westin Excelsior while in Rome on business and I have only positive comments regarding the facilities and staff of this grand old hotel. Situated on the famous Via Veneto, this hotel maintains its charm and glory from the "dolce vita" (sweet life) days in Rome. Upon my arrival, I was warmly welcomed by the reception... More 

Helpful?
Thank Mirto56
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Mirto Thank you for your extensive and constructive review Happy to read you only have positive comments about the staff and the hotel For Breakfast we indeed offer a “Breakfast of the world” corner to taste food specialties from different countries of the world We appreciate that you recommend us to the TripAdvisor community and look forward to... More 

Aberdeen, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Rome and booked into another hotel, within 3 hours we had checked out and made our way to the Westin Excelsior. From check in to check out we were looked after very well by the reception staff, bar staff and also the hotel restaurant. The all round service was first class but I have to mention the offer... More 

Helpful?
Thank Julie T
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Julie T Thank you for your nice review and happy to read the service was first class Westin Hotels worldwide indeed have a “Gear lending” program . For only 5 euros you can rent shoes, short and Tshirt and keep the new socks ! It indeed saves you space in your luggage to buy Roman souvenirs ! Best... More 

Asia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin for 2 nights in December we book 3 rooms and get a great deal. Great staff at check in counter smiling and very helpful ready to help with any request you may have, little less helpful the guys in the Concierge who look more interested to make some “extra” cash than give good recommendations. The... More 

Helpful?
Thank 332dvd
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor David P Thank you for your nice comments and for saying that you would stay again ! Best regards Marc L More 

Richmond, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here twice and had great experience both times. The location was convenient to everything we wanted to do. The staff was attentive to the kids. The public spaces were wonderful. Breakfast was fantastic and the suites were roomy with great balcony views.

Helpful?
Thank Brian L
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Brian L. Thank you for saying you had a wonderful stay(s) and for coming back. Arrivederci ! Marc L More 

Savannah, GA
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin for 3 nights in January. We found the service to be above average for a Westin. The staff was helpful, greeted us every time we left and came back to the hotel. The concierge staff was exceptional with suggestions. Yes, the hotel rooms could use a freshening but this is Rome and we did not... More 

Helpful?
Thank DonnaVB
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice comments and even more important for saying you would stay again ! Arrivederci ! Marc L More 

.
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

With a great atmosphere . Elegance is the main thing you will notice. Great hall bar with music and great rooms if u have the chance try the suite . Perfect service if u go to Rome it s a perfect choice

Helpful?
Thank lucialR2536NF
westinexcelsior2015, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we have a “Lovely” hotel and for recommending us Arrivederci ! Marc L More 

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.
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