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All 1,264 Rome hotels

The Westin Excelsior, Rome

5.0 of 5 Hotel   |   125, Via Vittorio Veneto, 00187 Rome, Italy
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Ranked #285 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
JDK1700 washington
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1,252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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washington
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a grand beautiful building with some wonderful suites with tall ceilings (12' tall). Our suite was 1000 sq ft with three rooms and two bathrooms, decorate in old world charm, with 2 balconies. Very wonderful. It is very well located as other reviews have stated in an uncrowded area that has a feeling of history and residential... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for saying that our staff is very good Indeed we are limited regarding the water temperature of the whirlpool and agree it is chilly Marc L More

Huntington Station, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel, professional staff, elegant service. Don't touch anything in the mini-bar. You move it, you pay for it! Stay was part of pre-cruise package. Good location, easy access to major attractions.

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for saying our staff is professional and the service elegant Looking forward to welcome you again Marc L More

Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The trip was coordinated through work but we were very happy with the hotel. The staff was very helpful and it is in a great location. Rooms were nice and clean and the food was good. The only thing they could improve on is their wireless. When we paid for it in our room it was fine but the free... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for saying our staff was very helpful. I have taken good note about your comments on the wireless in the lobby and we are working on it Best regards Marc L More

Connecticut
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Reasonable walking distance from most major attractions. Taxi service available on side road to the hotel. Since you can't hail a cab, and must get one at a taxi stand, this is a good location. However the prices in the hotel are extremely expensive by any standard. I had 2 small (and I mean small) bottles of tonic water at... More

Was this review helpful? Yes 2
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review and for mentioning our good location We are a 10 minutes walk from the Spanish steps and the Trevi fountain (under restauration by the way) and steps from the beautiful Park of Villa Borghese Arrivederci ! Marc L More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is a borderline Excellent rating. Rome was the first stop on our honeymoon, and upon our arrival we were upgraded to a beautiful suite (we are also SPG Platinum). Location is good near the City Wall and Borghese Gallery, and about 12 minutes to the Spanish Steps. I would have preferred to be a little closer to the historic... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for having chosen us for your Honeymoon Appreciate you say we have a beautiful hotel and that other Tripadvisors will have a great stay Wishing you the best of luck Marc L More

Oxford, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I almost forgot to write a review of our stay at the Westin Excelsior. We checked in for one night in a twin room and paid quite a ridiculous sum for what we got. The room was worn out, definitely in need of some renovation. The bathroom was fantastic, a big contrast with the rest of the room. Service had... More

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for mentioning our “Heavenly” beds. I have noted your other comments and we are improving them. I apologize for not having met all your expectations Best regards Marc L More

Cyprus
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A classy hotel which keeps the royal feeling of the palace it used to be. Situated on Via Veneto it has a central location to walk to almost everywhere. The rooms are a bit heavily decorated with chandeliers heavy tapestry etc but I guess this adds to the grand feeling but they are of a good size with good amenities... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for saying that the staff treated you like “Royal” and that overall service was excellent This certainly motivates us to continue to exceed expectations Marc L More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel twice, recently and 10 years ago. Our first visit was exceptional. The hotel room was immaculate, spacious, and extremely comfortable. During our more recent visit a month ago, we were given a very large room, almost the size of a suite. Our experience was very good with our only complaint being that several things in... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for saying that the overall experience was excellent. I also appreciate that you came back Marc L More

Rockville, Maryland, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Westin Excelsior and the service was excellent. the rooms were spacious but could use some updating. The location is great if it's important to you to be near the Villa Borghese--if you want to be close to the Vatican or the old city, I would not stay here. The bar is wonderful but drinks... More

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and saying that the service was excellent We are at a 10 minutes walk from the Spanish steps and 15 minutes from the Trevi Fountain but as you say 30 minutes from the Vatican Looking forward to welcome you again Marc L More

Vienna, Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this historic property for a few days visiting Rome. Spacious room and close to a few attractions in Rome like the Spanish Steps and Villa Borghese and some good restaurants. The staff is friendly and helpful to point you in the right direction or help with restaurant ideas. Nice stay overall.

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and for saying that our staff is friendly and helpful Marc L More

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Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Excelsior, Rome 5*
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome

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