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All 1,267 Rome hotels

The Westin Excelsior, Rome

5.0 of 5 Hotel   |   125, Via Vittorio Veneto, 00187 Rome, Italy
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72%
Ranked #298 of 1,267 hotels in Rome
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Greg L
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1,189 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Trip was a last minute affair so had difficulty booking anything and stayed at the Westin. Hotel is in a great location and is overall very nice, but it does feel a bit run down in places and in need of renovation. Staff were all very nice and no issues from the stay. Note that the pool is possibly the... More

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Woodmere, New York
Top Contributor
64 reviews 64 reviews
49 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was the 3rd westin we stayed at on our trip around Italy. The hotel and the room were very nice. We got an upgrade and the room was very large and very nicely decorated. The lobby was nice and the concierge was extremely helpful with directions. This hotel was close to the big park, Trevi fountain and the... More

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Toronto, Canada
Top Contributor
80 reviews 80 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our 2nd visit in 18 months to this great old hotel . We had a huge classic room with a balcony , the staff are fantastic and take care of all your needs with a smile . Some of the rooms including ours are a little tired and could use new carpets ,but if thats the worst of it the... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for a recent trip with our two teenagers. The location on Via Veneto is fantastic. You are walking distance from many of the sites including 10 minutes from the Spanish Steps. They have maintained the old charm of the hotel which we loved. Rooms were large, and they have air conditioning which we used on... More

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Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Located on via veneto, close to the metro station, walking distance to Spanish steps, villa borghese , Trevino pantheon. This is a good location to be at. The hotel itself is a bit dated and old. I presume they want to keep the old world feeling to it, but it could be updated. The rooms are a decent size, the... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review. The missing kettle and iron board is indeed as per Italian law and I understand the inconveniences. Best regards Marc L More

Utrecht, The Netherlands
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Unless you're used to the chicness, walking into this hotel will leave you speachless. I stayed in this hotel for one day. The rooms are amazing with comfertable beds, not that huge but as clean as they can get. There is a fitness room with steam baths and sauna's for a perfectly relaxing day after exploring Rome. Also perfect to... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review Happy to read that not only you liked your room and our “heavenly bed” and that you will recommend our hotel to everyone Grazie Mille ! Marc L More

Ottawa, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just return from a 1 week stay at this hotel. The hotel is beautiful, the room we had was excellent. Well maintained and very clean. The staff was always helpful when called upon. The location on Via Veneto is great. There are multiple excellent restaurants within walking distance. We had a great time and recommend this hotel. My only... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review and mentioning the helpful staff. I regret that on this occasion you did not receive your upgrade. Please contact me when your travelling brings you back to Rome Marc L More

Lebanon, Indiana
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed our stay at the Westin only because of its location. The lobby was always very warm, to the point of sweating. The chairs that I sat in several nights were very old and the fabric on the arms was worn all the way through. Do not eat there. The bar charged 11 euros for a beer and the restaurant... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review. I apologize for the inconveniences you mentioned As to the price of a beer; in the Orum bar we charge 10 euros for a Italian beer and at our Café Doney 8 euros (VAT and service charges included). We also sell large bottles of 75 cl (same size as a wine bottle) of... More

London
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

No doubt this is a beautiful hotel to look at. The hotel is fantastic, however when compared to other 5 star hotels of that price, it is not really up to scratch. I have certainly been in far better Westin Hotels around the world. Staff were reluctant to help and not very warm to approach, amenities outside the rooms were... More

Was this review helpful? Yes 1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for saying that we have a stunning hotel. I have shared your comments with my staff so we realize we can always improve Best regards Marc L More

Tampa, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

The family and I stayed at the Excelsior from June 27 until July 2, and then again on July 8th and 9th. It was a very mediocre experience. First the positives: the location is GREAT. Via Veneto is a lovely street and it is right next to Villa Borghese, which is a beautiful park. If you have young kids there... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for the positives As to the constructive comments I would like to add ; the hotel was built in 1906 and indeed we do have different room types and sizes The maintenance should have fixed the leak and not sure what happened with the van ; I apologize Regarding the pool as... More

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Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Excelsior, Rome 5*
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Spa Hotel in Rome #124 Luxury Hotel in Rome #171 Business Hotel in Rome #201 Romantic Hotel in Rome #224 Family Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 
Number of rooms
316

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