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All 1,267 Rome hotels

The Westin Excelsior, Rome

5.0 of 5 Hotel   |   125, Via Vittorio Veneto, 00187 Rome, Italy
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72%
Ranked #293 of 1,267 hotels in Rome
Certificate of Excellence 2014
  • Reviews (1,177)
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  • Amenities
  • Room tips (167)
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1,177 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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New Orleans
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent a week in Rome and the hotel was in great location for walking to the various leather shops, clothing stores and the gorgeous Fountain of Trevi, not to mention the gelato shops. The staff is accommodating and pleasant but the rooms could be a little more higher end for the price.

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Contributor
18 reviews 18 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I loved our stay here!! The staff members were so helpful. The breakfast was delicious. The location was very close to the tourist sites without being in an annoyingly busy area. We will definitely stay here again! One of our favorite hotels now.

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review Happy to read that our staff members were so helpful and looking forward to welcome you again Marc L More

Bournemouth, United Kingdom
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

very comfy rooms and good beds.The bathroom has an excelent shower and also a nice cozy big bath.The curtains are of a good quality that keeps the light out and the rooms are of a generous size.ac works fine for the warm summer months and there is a good selsection of pillows

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review. I was happy to read you liked our Westin Heavenly beds ! Looking forward to welcome you again Marc L More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

Stayed 5 days, so got to know this hotel quite well. The service levels were about on par with Westin's globally (adjusting for Italian chaos), but this grand old dame is in need of some serious cosmetic surgery. Rooms and baths were dated and you could see the age even though they were kept clean. Not too many complaints when... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for mentioning the service at Westin standards as well as the clean rooms I have taken good note of your other points and we will correct them. I apologize for the inconveniences Best regards Marc L More

Saudi Arabia
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Location:The hotel is located on a busy street that offer several breakfast restaurants. not too far away from all attractions, 5-10 Euro to major attractions. Most importantly its located in a safe area far away from any sketchy streets. Cleanliness: The hotel seems to be very old so the rooms are poorly decorated and the furniture is worn. even though... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for mentioning the friendly and cooperative staff Also happy to read you liked our breakfast As to the pictures of your room I am aware and will fix this very soon; I apologize for the inconveniences Best regards Marc L More

Hudson, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Westin Excelsior for 2 nights before embarking on an Oceania cruise out of Civitavecchia. This was our second trip to Rome and our first stay at the Excelsior. We arrived early in the morning, dropped off our luggage and went next door to the outdoor hotel cafe to have coffee and tea. While sitting under... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review and happy to read you enjoyed with us the beginning of your vacation Also saying that you will come back is good news. As to your husband’s birthday we look forward to welcome him for his 61st or yours with cake and Italian Prosecco! Best regards Marc L More

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When in Rome my wife and I stayed at the Westin Excelsior and it was a great experience. It is a truly great hotel with great service. When we checked in the staff asked us to wait about 45 minutes because our room was not ready. Normally this is a bad start to a stay but they reason they wanted... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for saying you had a great experience and happy to read we could upgrade you for being a Starwood Preferred Member (this is not always the case but we try…) Happy you enjoyed our 24 hours Westin Workout fitness Best regards Marc L More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 7th stay in the past 9 years. A beautiful property, a fantastic location, wonderful staff. I will never stay anywhere else in Rome The lobby and rooms are elegant and the staff is extremely attentive. It is difficult to find this perfect combination anywhere. If you are going to Rome, you must stay here

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review and for saying we have “wonderful” staff. After 7 stays and giving us such a nice rating motivates us a lot Best regards Marc L More

Coffs Harbour, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a 3 night stay in what was a lovely Hotel. The bedroom was luxurious with an exceptional bathroom. The buffet breakfast was excellent with a wide variety of choices. This stay was at the end of our 3 week holiday from Istanbul to Rome which had been amazing and surpassed our expectations. Unfortunately it was spoilt by our... More

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and for mentioning that we surpassed your expectations As to the suitcase your tour leader and us have been in contact with you and as mentioned the case was loaded At the port of Rome to the bus, unloaded by the bus driver and then the hotel delivered it to the room Unfortunately... More

clayton, calif
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

as starwood elite members we were treated like royalty... upgraded to two room suite, views of american embassy unequalled, service of staff impeccable, politeness exceptional top notch starwood quality, public areas well appointed without being overdone, referrals to restaurantby concierge are excellent, attentive to every request. Our room service was prompt and expedient

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marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Very happy to read that you mention the impeccable service of staff. This is a review to celebrate and our goal is that all reviews are positive. When we get constructive feedback we work on improving those remarks you make Best regards Marc L More

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Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Excelsior, Rome 5*
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Spa Hotel in Rome #124 Luxury Hotel in Rome #168 Business Hotel in Rome #196 Romantic Hotel in Rome #203 Family Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 
Number of rooms
316

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