I read a couple of the negative reviews and they were wrong. This was a great hotel with a good location. I read people concerned about the price of the breakfast buffet and they are correct it is too expensive. What they did not say was there are other things on the menu that are reasonablly priced. Plus you could... more

We have stayed at this hotel a total of 4 times. We have been impressed each time. The style is traditional and classic. The rooms are a nice size and very clean. We were upgraded to a suite once which was a real treat. The location is excellent and we walked to everything in Rome, although it's closest to Villa... more

We stayed at Westin Excelsior, Rome for 1 week (May 29 to June 7, 2009) using our starpoints. Via Veneto is a very expensive area to dine and shop. We are disappointed when we arrived at the hotel on May 29 our room was not yet ready. We have to wait till 2pm, and when they gave us our keycard... more

The hotel is "Rome style", i.e. classical style. So if you enjoy zen, modern and minimalistic hotel, don't go there. The hotel is huge and it is quite a challenge to find the room the 1st night. I found the carpet on the floor a little bit old and the shower section could be renewed. Other than that, no complains.... more

Spent Labor Day weekend (Spet 3-7) at the Westin Excelsior and the hospitality was fabulous. Before my trip, I sent several emails to the hotel concierge to help books reservations, put in a request for a Starwood points upgrade and also to add a friend to the booking. The Concierge made all of my requests and answered my emails within... more

My teenaged son and I stayed here during his spring break and it was impressive. The location was great for seeing the Via Veneto and Borghese Gallery but not for much else. That said, the spa is excellent, the service sublime, and if you want to impress someone, this place will fill the bill! We had 15 foot ceilings in... more

My husband and I traveled to Rome on a company trip. The part of the hotel where we stayed had room keys that are the kind that swipe. Our room keys did not work on several different occasions. Each time that this happened, I was required to show photo ID and I was questioned. I was dressed professionally and treated... more

We chose the Excelsior because the St. Regis was fully booked. We were told that the Excelsior was a sister hotel and since we had such a wonderful experience last year at the St. Regis, we decided to give it a go. The problem with this hotel is not the lobby, the rooms, the facilities--it is the grumpy service. We... more

Stayed at the Excelsior for three nights. Hotel is situated next to the U.S. Embassy on Via Veneto. Was able to walk to the Spanish Steps, Trevi Fountain, Pantheon, and Colosseum from hotel. Nice high end shops surround hotel. Staff speaks english and is very helpful and friendly. Was upgraded to a Grand Luxe room. Movies are pricey at 18... more