Westin Excelsior is a grand dame of a hotel in a great location. In five minutes we are at the Spanish Steps and history is a walk from there. We stayed at the Intercontinental Hotel del Ville the last time and are just as pleased. Rooom is comfortable and clean. Staff are courteous and knowledgable. Breakfast is very good, better... More

I have read a lot of reviews of the Westin before I stayed there and found a pattern that most if not all negative reviews are from visitors in the US or Canada. Therefore I decided to write a review from a Europeans perspective. The hotel is old but grand and has existed much longer than probably 99% of hotels... More

A bit out of the way, but well worth it. In a residential area with local restaurants and services. Lobby fantastic. Rooms large and comfortable. Everything works well.

The Excelsior is a very good hotel in a terrific location in Rome. It has great walking access to many of the things that you want to see. The room and the service were very good but the decor is tired and a bit worn.

As I am a Starwood member, I have stayed at the Westin twice. However, I did have a much better experience 2 years ago compared to my most recent stay. Some of the problems for the Westin Excelsior - the hotel itself is quite old with dated decor, but the rooms were quite comfortable. Location wise, i was not a... More

I've stayed here on 3 occasions. The rooms are not cheap for sure. I stay here because I belong to Starwood which owns the Hotel, so I can use points. The hotel was obviously once a palatial space, however it is in need of serious renovation. The hotel needs repairs and the rooms need serious cleaning (stains, squished mosquitoes on... More

A real disappointment. Dated, tired and musty. A thorough painting and plastering is needed. Wi-fi is completely unreliable. Staff in bar is friendly enough, but slow and seemingly unconcerned with guests ongoing needs. Food options limited and uninspired. Had to send first meal back as shellfish was off. Several errors from front of house. Waited three hours for room at... More

Walled to Trevi fountain, most comfortable beds in Italy, good food, great staff

Looks amazing from the outside, has the Westin brand name but doesn't deliver. We spent 5 days at the Excelsior but due to the amount of DUST contained in the drapery, carpet and fabric covered walls, we had trouble breathing. Rooms are lavish and make you feel like you're Italian royalty from another era. The antiques and furniture and marble... More