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Holiday Inn Rome - Eur Parco Dei Medici

#697 of 1,267 Hotels in Rome
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Viale Castello Della Magliana 65, 00148 Rome, Italy
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Holiday Inn Rome - Eur Parco Dei Medici
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Holiday Inn Rome - Eur Parco Dei Medici
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604 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bari
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Living outside of Rome and travelling frequently abroad, this is the place my family stays every time we have a morning flight from Fiumicino. For this purpose, the hotel is unparalleled and we've probably stayed here like fifteen times. In general, the rooms are huge and nicely furnished. The bathrooms are lovely as well. No outside noise at night. There... More 

Was this review helpful? Yes
ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear cskaug, Thank you for your very good review. We appreciate your positive opinions on our hotel and we are really glad to know that we are your favorite hotel before leaving Rome. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to share it. Your comments will be shared with our entire staff,... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for about 3 months in 2012, it was nice stay. The location is very close to the train station and we could go anywhere from there. It is close to the airport. Complementary breakfast was good. Overall, it was a nice stay.

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Gagan_Bhatti, Thank you for your comments on our hotel. We appreciate the fact that although you stayed so long ago you have preserved good memories of us. We have renewed the hotel, our guestrooms and also some of the public areas. You need to come back to discover how good we really are. Hope to have you soon back... More 

McHenry, Illinois
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 6, 2015

The amenities were good but walls between rooms are very thin. It was a very slow Friday night and the staff put me in a room next to a large family that made a lot of noise. I am sure there were plenty of empty rooms that could have been leveraged to provide space between guests.

Was this review helpful? Yes 1
ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear LeeJay S, Thank you for your review on our hotel, we are delighted that your stay in general was pleasant. Customer care is our primary objective and with this in mind, we want all our guests to have the best possible stay whilst with us and believe that having the right team is of paramount importance. Apologies that you... More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2014

Big rooms for families of 4.Great breakfast .A lot of noise from the near rooms in the 6th floor.If you got a car it's a must for families.Free parking is great also.The reception lacks speed . I thing that is common in all big hotels.

Was this review helpful? Yes 3
ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Thanasis S, Thank you for your comments on your recent stay at Holiday Inn Rome Eur Parco dei Medici. I do apologize if some of the services did not find your expectations and in particular with the noise. Probably the noise came from the floor below where we are refurbishing the rooms with new furniture. I do apologize for... More 

Noida, Uttar Pradesh, India
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 30, 2014

We visited this place in August. We stayed here for one night only. The Rooms were good, clean and tidy. They gave us two single beds, but both were large and comfortable. The breakfast too was good as they had lot of things to offer.

Was this review helpful? Yes 3
ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Supratim_87, Thank you for your review on your summer stay at Holiday Inn Rome Eur Parco dei Medici. We appreciate your positive comments on the guestroom and for the services offered in hotel. We really hope it will not be the last time you visit us and wish to have you again in a near future. With kind regards... More 

Maine
Top Contributor
55 reviews 55 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 7, 2014

I stayed at this hotel for 6 nights. It was a 5 minute walk to one of our offices. It is not close to any restaurants (one behind the hotel) and very far from the city center. Pros: nicely redone room on the 3rd floor. Many toiletries in the bathroom. The window opened which was nice since the weather was... More 

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear carolinedevlin, Thank you for your review on our hotel, we are delighted you had a great stay with us. Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us and believe that having the right team is of paramount... More 

Orlando, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 2, 2014

The exterior and reception look quite appealing, but once you get to the rooms, you find antiquated furniture and the carpets should be replaced. The staff are warm, friendly and very helpful, with the exception of the gift shop. The gentleman in the gift store was rude, belligerent and grouchy. He definitely could use some training. The restaurant was very... More 

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear BabaTabo, Thank you for your comments regarding your recent stay at Holiday Inn Rome Eur Parco dei Medici. You are right when you say that your room was equipped with old furnitures. It was one with the previous supplies as the hotel is under restyling and the remaining two floors are now remaking. I do apologize if some of... More 

Lemnos, Greece
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 24, 2014

I stayed at this hotel on business and it served my needs due to the location. The hotel was crazy busy while I was there so the service was not that great. They really needed more staff on the front desk. Otherwise was fine.

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Miriam Y , Thank you for the comments on your recent stay at Holiday inn Rome Eur Parco dei Medici. We appreciate your feedback regarding our property as we strive every day to create special experiences to our guests and to have a better stay on their future overnight accommodations. Nevertheless, we have taken note of your comments and... More 

1 review
1 of 5 stars Reviewed November 21, 2014

This place was a bit like a Roman Fawlty Towers. It felt like it was run by the staff, for the staff, and that we guests were a bit of an inconvenience. The dining room for breakfast was a prime example: waiting ages to be seated, then the staff member insisting he identify the table for you, even if you... More 

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Jo L, We appreciate your feedback regarding our property. We strive every day to create special experiences to our guests and I am truly sorry we did not manage this for your stay. It is most disappointing to read you received a less than satisfactory level of service, even from our staff. We can assure you that your experience... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2014 via mobile

Needs total renovation !!!Old furniture,dirty carpet,food downstairs horrible.I had tuna steak that was served with potatoes made date ago.Waiters knew about it and apologized.That should never happened in 4 star hotel.Or maybe they have to take 3 stars Offffff!!!!!

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ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this review

Dear Tania7812, Thank you for reaching out to us with your personal experience. Our guests' satisfaction is our main, primary goal and we are saddened that we failed on this occasion. Your comments have been passed to our management team for further investigation and corrective measures. The hotel will be also upgraded and modernised; we suppose to finish the refurbishment... More 

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