I'll start with the good. . .room was clean and spacious. No complaints. That's it. Desk staff rude. Hotel restaurant typical Holiday Inn. . .however, host reprimanded us for not having a reservation for dinner. Really? It's not exactly a 5-star restaurant. . .plenty of empty tables. Still made us stand for 10 minutes before seating (with a definite attitude....
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Stayed here as the other Holiday Inn in Auralia were full.
Nice place, as I would expect from a Holiday Inn.
Food pretty much as one would expect too. Not good, but not that bad.
Room was tired looking and in need of a refurb.
Rooms clean however.
All in, the hotel was ideally suited for me. As I rent...
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This hotel is group tour staying hotel. Hotel authorities not worried about room condition. Room s are old with peeled wall paper s with stains. colour changed carpets.no cup board.title s broken bath room s. It is in the business area.no shopping or eating place around.in between airport and Roma. 30 euro s from airport by white taxi.not near bus...
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Dear Guest,
We have read your rewiew regarding your last experience at Holiday Inn Rome Eur Parco dei Medici. We do apologize if some of the services did not find your expectations. We are going to renew all the rooms of the hotel and 3 floors of the 7 are already completed. All the rooms are refurbished with new beds...
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The experience in this hotel was quite bad. Honestly it not deserves the 4th star.
The first day the check in was quite chaotic and the staff at the reception was a little bit rude.
The room was old and it didn't have the wardrobe (in a 4 star hotel!) so we had to open, and use, the suitcases on...
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Dear Guest,
we have read your comments on your last experience at Holiday Inn Rome Eur Parco dei Medici and I do apologize if some of the services did not meet your expectations.
Not all the rooms have the wardrobe inside but a space to hang on dresses and a luggage rack. The restyled rooms are equipped with wardrobe. We...
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I would not recommend this hotel! The location was near the airport and they offered a shuttle for 3.50 euro per person one way to airport as well as a downtown Rome drop off...this was the ONLY good thing about the hotel. It supposedly received four stars, however, the hotel staff was rude and were NOT helpful, our wallpaper was...
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Dear guest,
Thank you for your comments of your recent stay at Holiday Inn Rome Eur Parco dei Medici. I do apologize if some of the services did not meet your requirements. Had you contacted the Manager on Duty whilst in hotel, he would have made every effort to give to you assistance. Our buffet breakfast costs € 16,00=per person...
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The hotel is convenient to FCO and that alone is enough to give it 4 stars - but it is also clean, quiet, and has large rooms. We stayed in a room with two double beds, and for a brief second, I forgot I was in Europe. The shuttle to/from the city center is 3.50 Euros (I see there are...
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Dear Guest,
thank you for the review on our hotel relating your last experience with us. I know you have appreciated our shuttle bus service at the cost of € 3,50 per person, and for the city centre also. The departure times to and from the airport are those required by listening the requests of our guests and taking into...
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This hotel is nice but not very close to Rome. The only transportation to Rome is the shuttle which is 9 euros a person and it leaves at sporadic times or a taxi which would cost about 60 euros. If I came to Rome again I would definitely stay in the city not outside of it. The staff is mostly...
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Dear Guest,
thank you for your comments relating your last experience at our hotel. I do apologize if some of the services did not meet your expectations. You are right when you say that we cannot host 5 people in a room: our policy is max 2 adults + 2 child otherwise you have to reserve 2 rooms. The shuttle...
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My family and I stayed at the Holiday Inn during our trip to Rome. This was probably the nicest Holiday Inn I have ever stayed in! They offer a shuttle from the airport for free and since it is a bit of a drive from the city center they offer a shuttle to downtown for only 2.50 Euros one way...
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Dear Guest,
Thank you for your comments regarding your recent stay at Holiday Inn Rome Eur Parco dei Medici. We are very glad that your stay was nice and that you have appreciated our services. We hope it will not be the last time you visit us.
With kind regards
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I, my husband and about 45 others stayed here as part of an Italian package tour over Easter 2012.
The hotel itself is very nice. It is clean and updated. Our 3-course meals were provided as part of our package deal including a hot continental breakfast each morning. All were well prepared and nicely served. There were 'snacks' provided before...
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Dear Guest,
Thank you for your comments relating your last stay at our hotel. We are very glad to learn that your stay was pleasant and that our services have met your expectations. We really appreciate guest feed back in order to improve our service and to serve your next stay even better.
Kind regards
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Travellers should be aware that hotel staff charge them twice for the same stay. Staff charge travellers second time after they have left the hotel.
Dear guest,
I was really surprised to learn that our hotel charges twice our clients. I really can confirm you that it is not true. In your case perhaps there has been a misunderstanding with the system as if you have the confirmation of your prepaid reservation it is not possible that we charge again the same amount.
Do not...
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