The hotel was part of a triple centre Rome Florence Sorrento deal. Location 1km from city centre is ok, but in August everything was closed - we couldn't even eat nearby - we had to go into town. Our room was fine, though we heard of others that were not. In general (not just here), Italian service is awful. Receptionists... more

I stayed in this hotel as part of a tour group, and having read reviews I was already anxious about staying here - with good reason! This is one hell hole of a hotel. Our flight was delayed, and there was no catering, peanuts, snacks nothing - at 11pm!! The lobby looks impressive, but there are TINY lifts, barely enough... more

The worst part of the hotel is the staff. I honestly never thought hotel staff could ruin an experience until I stayed here. They atrociously rude and inhospitable. When we were leaving, we had them call a cab for us because we were VERY late for our train home (the train station is way across town and we had 25... more

We have just returned from a 3 night stay at the Regent and can't believe the reviews we have just read. The hotel staff were very helpful and friendly and told us about the metro station down the road which was a God send. Our room was excellent as was the breakfast. Where are these people coming from with their... more

Advertised as a 4 star more like a 0.4 star, terrible smell through floors, TINY rooms, rude staff at reception and bar, the window did not close in our room and the air conditioning sounded like a train coming through the room. Cleaning staff were pleasent though. The only good thing about it is that it is only one train... more

My husband and I stayed here for our anniversary and we were very pleased. We had no problems. The hotel staff were very friendly and helpful. I was a little worried after reading some of the reviews about the shower, staff, etc. We found the rooms clean and cozy. The big window in the room was wonderful to look out... more

Knowing upfront that the Italian 4 stars are simple Spanish 3 or even 2 stars, our expectatives were not high, which helped not to feel too disappointed. The beds needed new matressess. They are not too confortable as we felt the springs on our backs in several parts. The room was clean and warm except for lots of dirt in... more

We made the order on the hotel website, no problem there. Easy, quick and not expensive for a 4* hotel in Rome. The hotel itself is very clean, the rooms have all the needed facilities - safe, mini-bar, air conditioning, satellite TV, enterernce with electronic card, etc. Rooms are small but very comfortable, the only problem there was that there... more

I was part of a touring group that just returned from Rome. We stayed at the Hotel Regent and the staff was so arrogant and unaccomodating, that I vowed to write a TripAdvisor review upon our return to the States. I have stayed in beautiful hotels and many Super 8s as well, so my main concern in lodging is cleanliness... more