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Hotel Cisterna

Via della Cisterna 7-9, 00153 Rome, Italy
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Hotel Cisterna
Best prices for: 1 room 1 guest
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Ranked #2,420 of 3,175 Rome B&B and Inns
A recent review
3 of 5 stars reviewed 2 weeks ago
freebee2015 Whistler, Canada
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51 Reviews from our TripAdvisor Community

Traveler rating
    5
    20
    8
    4
    14
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8
17
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whistler, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel 3 times in the last 10 years. First 2 times great this time overpriced. The front desk service was very good. The breakfast less so poor quality everything including stale bread. Room was clean but small and took forever for warmism water to arrive for a shower. Great location, bed ,sheets and free WiFi... More 

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Oslo
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 stars Reviewed May 28, 2015

Having stayed at several mid-priced tourist hotels in central Rome over the years, we had heard it all before. “Lost booking”. “Did you not receive our e-mail?” “We have no record of your reservation”, and the apparently increasingly frequent “A guest has been taken ill and cannot leave his room.” Then an offer is presented the shaken tourist; a room... More 

Was this review helpful? Yes 3

Travelers are raving about these Rome hotels

Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 4, 2014

This is an okay hotel in a fantastic area of Trastavere. The hotel itself is fine, pretty basic but you do pay a lot for what you get, and don't expect much customer service. All that aside, it satisfied our requirements and as the location was great, I would return.

Was this review helpful? Yes 1
Seattle
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 19, 2014

We enjoyed our home away from home, right in the heart of Trastevere. What a treat to be just steps away from so many great restaurants, squares and bars, with the charming village feel of that neighborhood. Our room was large by European standards - we rented both a triple and a quad, and there was plenty of room to... More 

Was this review helpful? Yes 1
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 5, 2014

Don't book this hotel unless you find pleasure in being scammed! We booked a room through the hotel web site. On arrival the staff knew nothing about the booking, but since they had one free room left we could have it for double the price. Luckily I had brought a copy of the booking receipt, and after two hours of... More 

Was this review helpful? Yes 7
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 5, 2014

So, I arrived at the hotel in due time, looking forward to my Rome weekend. I booked 2 months in advance, and upon arrival, they claim that the room is cancelled, and that they have sent me an e-mail. I was shocked, and there was absolutely no will to resolve the situation for me. The staff was rude, obnoxious and... More 

Was this review helpful? Yes 9
Oslo, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 28, 2014

What is the absolutely worst thing that can happen when you arrive at the hotel? Exactly. That they don't have a room after all. Which is just what Hotel Cisterna seems to be doing. We booked our room 2 months in advance through their online booking and got a confirmation. However, when we arrived in the reception on a Friday... More 

Was this review helpful? Yes 7
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 11, 2014

We'd booked this hotel months in advance and two weeks before our stay we got an email saying there was a problem with their booking site and they had no rooms for us after all!!! (Booking was confirmed and guaranteed with my credit card) No offer to help us find other accommodation or anything. It's difficult finding reasonable accomodation in... More 

Was this review helpful? Yes 5
Dublin, Ireland
Level Contributor
139 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
1 of 5 stars Reviewed November 10, 2013

I won't labour the point here, but the long and short of it is that my wife and I arranged a block-booking of this hotel for family members and friends for our recent wedding in Rome months in advance of the wedding. Over the course of the week leading up to the wedding (including the night before), several friends and... More 

Was this review helpful? Yes 5
Lisbon, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 14, 2013

Good location, but terrible staff. Very rude owner, dirty room, no WiFi (despite saying that they do), bad breakfast. Worst hotel experience in a while. We were to stay a few days but ran away after 1 night terrified with the experience.

Was this review helpful? Yes 5
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Staying in Trastevere

Neighborhood Profile
Trastevere
Trastevere ("beyond the Tiber") is like a faded postcard, a little worn around the edges but still charming. With its wide-open piazzas, meandering streets, weathered Renaissance buildings, and overgrown personality, it's become an irresistible mecca for visitors. Trastevere is an enclave of entertainment - a rotating set of street performers entertains almost every night, and unforgettable eateries and bars pepper its piazzas and side streets. For a trip to the past, visit the southern and western flanks of Trastevere for pockets of yesteryear, less traversed areas with a residual 1960s and 70s Roman vibe.
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Amenities

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Prices are for 1 room, 2 adults
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