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All 1,264 Rome hotels

Hotel Hassler

5.0 of 5 Hotel   |   Piazza Trinita dei Monti 6, 00187 Rome, Italy
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Hotel Hassler
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Ranked #83 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
westfieldWisconsin Wisconsin
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535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hassler Roma has everything…great location at the top of the Spanish Steps…over-the-top service and decor…a great stay in classic Rome. We spent 3 nights at the Hassler last week…and can't wait to go back. Our standard room was on the fourth floor overlooking the Spanish Steps…unbelievable view from the city from the floor-to-ceiling French doors/balcony. Room was opulent, quiet, meticulously... More

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Bridgewater, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an iconic hotel, in a very nice location. Staff is first class, facility well-maintained and updated. But, our room was surprisingly small and not entirely comfortable. (A small bathroom with no door separating it from the sleeping area is, by my standards, both unnecessary and creepy.) The soundproofing in rooms is virtually non-existent. We heard not only arguing... More

Was this review helpful? Yes 3
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for having chosen to stay at the Hassler and for having taken the time to share your experience. I was sorry to read that you were not very pleased with your accommodations for various reasons and I have brought each of your comments to the attention of the head of the department to resolve these issues.... More

Sydney, Australia
Top Contributor
122 reviews 122 reviews
35 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is one of this hotel's best assets, the rooms are decorated in a very traditional style which is what one expects in the old city of Rome, great restaurant, welcoming bar and breakfast dining area. Concierge are extremely helpful and from the moment you enter the revolving doors you feel very welcomed.

Was this review helpful? Yes
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for having chosen to stay at the Hassler during your recent visit to Rome. I am very pleased to know how much you particularly appreciated the Hotel’s prestigious location at the top of the Spanish steps as it does indeed provide convenient access to some of Rome’s most beautiful neighborhoods and historic monuments. I am also... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sitting atop the Spanish stairs the Hassler is something very special. The hotel is great size (boutique) and it feels very personal. The staff is great, the food is very nice. The location is perfect; close to everything! The wow factor is the roof restaurant's view across the heart of Rome. Incredible!

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DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken the time to share your review. It is a pleasure to know how much you enjoyed your stay and that you consider the Hassler “something very special”. We strive to provide an unforgettable and comfortable stay in the Eternal... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We unfortunately only had one night/ two days at this hotel but will very much look forward to returning!! The decor & furnishings are "old world" and beautiful...a refreshing change from the sleek, modern look adopted by most hotels these days. All the mod-cons are there plus some & the king size bed was so comfortable!! The staff are exceptionally... More

Was this review helpful? Yes 1
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for all of your kind remarks about your stay at the Hassler. I am very pleased to know you thoroughly enjoyed your time here and that you particularly liked our elegant “old world” décor and charm. Our staff will be delighted to know how much you appreciated their professional and friendly assistance. Thank you for the... More

Plymouth, Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rome is one of my favorite cities to visit and staying at the Hotel Hassler just elevates the entire experience. The staff goes out of their way to make you comfortable, the views of the city are breathtaking and it is convenient to everything.

Was this review helpful? Yes
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for sharing your kind review. I am pleased to know Rome is one of your favourite cities and that staying here at the Hassler makes the experience all the more enjoyable. I would also like to thank you for having mentioned the dedication of our staff and their eagerness to make each stay at the Hassler... More

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We chose to eat here for a top notch experience after a lovely day out and about in Rome. The ambience was lovely and the staff all exceptionally friendly and attentive. I ordered a reassuringly expensive dish, which unfortunately was served luke warm and had probably been sitting waiting for the other dishes at our table to be readied. I... More

Was this review helpful? Yes 1
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, I was very sorry to learn you were disappointed with your dining experience here at the Hassler and I would like to thank you for having taken the time to share comments about your experience as this allows us to constantly improve upon our services. On your future visits to the Hassler, please do not hesitate to contact... More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Hotel Hassler for two nights October 10 and 11. The hotel has a fantastic location in a very convenient location. The staff is absolutely wonderful in all regards. I used the concierge to book tours and dining and their assistance was very helpful. I had a wonderful stay, and would recommend it highly to anyone considering it.... More

Was this review helpful? Yes 1
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know you enjoyed a wonderful stay here at the Hassler and would like to thank you for your compliments in regards to our staff. It will be a pleasure to share your words of praise with all of our staff members. I was also glad to know... More

Cologne, Germany
Contributor
11 reviews 11 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

While the Hassler really excels with its service and some dedicated members of staff, making guests feel truly welcomed, the rooms do not meet the expectation at a rate of 649 Euros per night (without breakfast for a standard room in October 2014). We stayed in a standard deluxe room that Leading Hotels of the World advertises with fotos of... More

Was this review helpful? Yes 4
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for having chosen to stay at the Hassler and also for having taken the time to share comments about your experience. I was very sorry to learn that you were not very pleased with your accommodations. The Hassler currently has both renovated rooms and rooms which will be undergoing renovation in the near future. Thank you... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Hassler Roma is one of the world's best hotels. And it has a great location - right above the Spanish Steps and close to the famous shops in via Condotti. The rooms are fabulous and the service is excellent. Only one criticism and one complaint. The criticism: the back bar is weird - totally out of keeping with the... More

Was this review helpful? Yes 1
DirezioneHassler, General Manager at Hotel Hassler, responded to this review

Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for taking the time to share your compliments, criticism and complaints, each of which are highly appreciated as they allow us to improve upon the services we provide. I was very pleased to know that you found the Hassler to be one... More

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Additional Information about Hotel Hassler

Address: Piazza Trinita dei Monti 6, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Hassler 5*
Number of rooms: 95
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Also Known As:
Hassler Hotel Rome

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