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Jolie B&B Roma

#3,009 of 3,436 B&Bs / Inns in Rome
Certificate of Excellence
3.0 of 5
Hotel website
Via Palermo 36, 00184 Rome, Italy
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133 Reviews from our TripAdvisor Community

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Dunedin, Otago, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 27, 2015

CANCELLED OUR BOOKING, CLOSED THE B&B. This was a nightmare. We have not yet received our money back. Please contact your credit card company to attempt to get a refund. We have contacted the owners numerous times, but nothing.

Helpful?
2 Thank eddchris87
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 27, 2015 via mobile

Same story as others: made a reservation and it got cancelled without an explanation or a refund. Luckily the third party-website that we used to book the hotel, helped us get our money back so we could stay in another hotel. Don't go here, you might lose your money!

Helpful?
2 Thank Susan H

Travelers are raving about these Rome hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2015 via mobile

Just like all the other reviews state that Jolie B&B had closed, I found this too be true also. Luckly for myself I checked trip advisor two days before turning up to Jolie B&B at 10.30pm at night. I tried phoning and emailing and had no response. I phoned the online booking site I booked Jolie B&B through and they... More 

Helpful?
2 Thank Claire W
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 22, 2015

Booked several months in advance. Turned up to the hotel at 10pm at night and unable to find it. Checked another hotel across the road to be told it had closed down. Luckily they had a room for the night. had to spend another $400.00 booking somewhere else. Absolutely inexcusable that you would take peoples money, close your hotel and... More 

Helpful?
Thank Atariboy08
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 13, 2015

Booked this place 3 month in advance for a 4-day stay at end of Sep. Received confirmation letter and was charged for the full price. Tried email, phone, and cell phone for weeks and were not able to get a hold of the owner (we just wanted to arrange the check-in time). Started to feel concerned so I checked TripAdvisor... More 

Helpful?
1 Thank Claire W
New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 11, 2015

Like the previous posters have said this hotel has not refunded my money. I booked the reservation 5 months in advance for a stay at the end of September. I booked with Expedia and was told 3 weeks before that my reservation was being cancelled. I still have not received my refund. Expedia has been 0 help and I'm not... More 

Helpful?
4 Thank Patrick M
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 4, 2015 via mobile

We booked a room via their website end may as a surprise for my girlfriend. When we arrived, there was no B&B. It has been closed a few weeks ago but we never got notice. So we were there, two students without a room and a phone number we called a few times without response. Until now we have no... More 

Helpful?
5 Thank Yentl V
Prague, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 1, 2015

We have reservation and about a week before some guy called Rinaldo send us this email: ** due to sudden serious illness, I can not manage the activities and I was forced to close the bed and breakfast. Therefore, your reservation can not be honored.I ask you to send me your bank details in order to obtain as soon as... More 

Helpful?
1 Thank EvaMatyasova
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 30, 2015

I reserved a 5 night stay at this hotel for November. In the begining of September I was noticed that the hotel has canceled the reservation due to the unhealthy state of the owner. I have not received any refund yet, although all the EU institutions are already informed about the case!

Helpful?
5 Thank ilian_Mushev
Nelson, New Zealand
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 30, 2015

Like previous people, I also booked 4nights in October. The site said they MAY pre-authorise my credit card, but they took the whole amount UP FRONT, illegally.......then cancelled my booking and are refusing to refund my $406NZ!!! How on EARTH can they possibly get away with this??? Absolutely outrageous.....yep, a bunch of thieves!!! I will be heading to the nearest... More 

Helpful?
6 Thank raene m
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Monti
Monti is Rome’s rebel yell. This neighborhood just west of Termini train station mixes grit with fun as it continues to fight for its reputation as a magnet for the artsy, alternative, and hipster. Every season, quirky boutiques and food spots sprout up on its cobblestone streets. The neighborhood supports unique and homegrown businesses that cater to its longtime residents as well as hipsters on the hunt. Hang out at Piazza della Madonna dei Monti anytime after lunch and you'll always find something going on.
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