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Metropolis Hotel

#339 of 1,269 Hotels in Rome
Certificate of Excellence
4.0 of 5
Hotel website
Via delle Milizie, 26, 00195 Rome, Italy
Metropolis Hotel
Best prices for: 1 room 1 guest
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Ranked #339 of 1,269 Hotels in Rome
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Scott M
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414 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first hotel in Italy and we were very impressed with the friendly service offered by all staff. Breakfast is anazing and lunch was superb. The rooms, although small are quite standard for hotels in Italy we found. They are very well maintained and have nice fittings. The location is quite good. A 20 min walk into down... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer thank you for your nice review and your appreciation. We are glad to hear about your full satisfaction with the hotel and its facilities, as well as with the Staff. We thank you again for sharing your positive impression, we will be at your disposal in case you are coming back again in the future. Kind Regards More 

Gateshead, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was conveniently situated being near a metro stop however it was not in the heart of the tourest area Staff were very helpful and happy to help with our many quieries and requests Breakfast was excellent but we did not use the evening meal option prefering to dine out and experience more of the city Every evening we... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, thank you for your positive review. Your satisfaction makes us proud of our efforts, we work every day for our guest's happiness. We have notice your appreciation regarding the breakfast and we want to thank you, as we dedicate so much time in trying to make it variegated and of a good quality The Managment thank you on... More 

München
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First of all, the location is fabulous. The hotel is only a 15 minute walk from the town centre as well as from the Vatican. They also offer free WiFi. The rooms are small and so is the bathroom. In our bathroom tiles were broken in the shower. Breakfast is ok but nothing special. Breakfast staff seemed unmotivated and busy... More 

Was this review helpful? Yes 1
Hemel Hempstead, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4 nights for a weekend away sightseeing Rome with my girlfriend. Very nice hotel and very friendly, helpful English speaking staff. The room was a very nice and clean, however very small even for a boutique hotel. No draws or kettle .... (A must for a travelling Brit armed with his own supply of earl grey tea bags)... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, Thank you for your nice comments. We are more than glad to see that you are satisfied with our service and that the hotel style is of your liking. We are happy to know that you have found our staff very friendly and helpful, we work every day on motivation and also your review will be a chance... More 

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleased with choice and location, agree with previous comments regarding wifi,but came to Roma for the experience not to spend time on wifi. Rooms were clean, with fresh towels daily. Staff friendly and helpful, breakfast was sufficient, would recommend

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, thank you for choosing Hotel Metropolis for your stay in Rome. We are happy to see that you decided to share your opinion with other travellers and we really appreciate your good impression. Your satisfaction with the breakfast and the kindness of our staff is already a goal for us and we work everyday to improve it. Do... More 

Douglas, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've been coming to this hotel for years (with work) and it must be at least my 5th visit and despite asking for something special like an upgrade (for my partner's 30th) we got absolutely nothing. Not even a "Welcome back". Breakfast was poor, not much choice and very uninspiring. Room was extremely hot and air-con just kept blowing hot... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, we regret that your last stay was not satisfying as the previous times. We really hope to have the opportunity to recover in the future, please contact us directly to have reserved the best deals on the best terms, surely we will remedy the incident Best regards More 

Grenoble, France
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent several nights at this hotel during our visit to Rome in early March, and we couldn't be happier with this choice. Located in a residential neighborhood near the Vatican, we were able to make the most of the tourists spots in Rome, while at the same time eating at excellent local (non-tourist) restaurants at night. It was perfect.... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, thank you for choosing our hotel and for leaving your nice review. We are glad to notice your satisfaction with the hotel services, the room and the professionality of our staff. Also the location has been valued and is is very important for us that our guests can appreciate our central position, in a quiet area at the... More 

Athens, Greece
1 review
3 of 5 stars Reviewed 3 weeks ago

The wifi connection was very poor! Also, at the check out, they made a mistake and they were asking us for 36 euros more. the girl at the front desk was a new one, and she confussed us with some other clients.

Was this review helpful? Yes
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, thank you for choosing Hotel Metropolis for your stay in Rome. We are sorry for the problems by the WI-FI connection, as well as for the misunderstanding at the check-out, please accept our apoligies. We hope, at the same time, that your stay was fine overall and that you enjoyed other qualities of our service. Still at your... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel specifically for its location. On a day when Rome was struggling with an airport staff strike, we rang and conformed our booking on the morning of our arrival and advised that due to the air problems we would late. No problem. When we turned up at 10 pm, we were told that there was "a problem"... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Guest, we are very sorry for the inconvenience occurred with your reservation. The hotel, unfortunately, had a serious technical problem and it was not possible to fix it during the day. According to the standard provided from Hotel Metropolis, we have booked for you a four star design Hotel with a very good brand reputation, and placed between the... More 

Dusseldorf, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 10, 2015

I was just back from the hotel with my son. We stayed there for a week. The location of the hotel is very good(quiet and safe), and reception staff are also very friendly & supportive. The breakfast is okay, I would like to say good, but hardly to say that after we had almost the same during our stay. The... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, Thank you for choosing Hotel Metropolis for your stay and for taking a moment to write your review on TripAdvisor. The satisfaction of our guests is the main objective of the service we offer, your review helps us to improve our service and motivate us to offer to our guests alwasy a better service. The Management thank you... More 

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