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Metropolis Hotel

#375 of 1,269 Hotels in Rome
Certificate of Excellence
4.0 of 5
Hotel website
Via delle Milizie, 26, 00195 Rome, Italy
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1 room 1 guest
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455 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brampton, ON, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2015

Spent the weekend in Rome after a 20th anniversary Mediterranean cruise. The hotel was great - clean, modern, central, sleek, visually appealing in all regards. And a great rate thru hotels.com. Staff were friendly and - despite the language barrier - recommended some great restaurants during our brief stay. The breakfast (included) was excellent. I've recommended the hotel to others... More 

Was this review helpful? Yes 4
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer, thank you for choosing and for recommending Hotel Metropolis. It is a pleasure to hear about your satisfaction and we are happy to have given our contribution to make your 20th anniversary unforgettable. We have appreciated your positive comment and we are glad to see your satisfaction about the hotel, its staff and other services, such as the... More 

Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

We decided to stay at this hotel in Rome due to its affordable prices and location near the vatican. It was nice, but the biggest issue was that there wasnt a lot of good food options nearby. There is also a decent amount of noise and traffic. We would have preferred to stay on the other side of Rome near... More 

Was this review helpful? Yes 2
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Josh, thank you for your positive review and for choosing Hotel Metropolis Your satisfaction is our goal and we are very happy to know that your have appreciated our Breakfast and our location. It would be a pleasure to see you again in the future, please contact us to be informed about the best offers available Thank you for... More 

Beaumont, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2015

This boutique hotel will not disappoint! The staff is fabulous, very friendly and helpful with any need you may have. The hotel is decorated beautifully--sleek, modern but inviting. Our room was clean and inviting, the bathroom was large and spacious with an extra large shower with two shower heads. The hotel is very close to the Vatican. The breakfast that... More 

Was this review helpful? Yes 2
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Lori, thank you for choosing Hotel Metropolis and for your good review. We are really happy to acknowledge your satisfaction about your stay with us. Your appreciation for our Breakfast and for the assistance given from our Staff make us very proud as these are two aspects which we give much importance. We thank you also for the nice... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2015

When we arrived at the hotel the staff were really welcoming and friendly, our room wasn't ready but they held our luggage securely and recommended where to go on our first day. We got back to the hotel after a fantastic afternoon of sight seeing, we were advised that our luggage had been moved to clean and airy room. The... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Annette, thank you for your nice review, we are glad to hear that you had a lovely stay with us and appreciated our location and the courtesy of our Staff! Please do not hesitate to contact us directly for your next stay in Rome, we would assure the same quality service and we could have the chance to give... More 

LINCOLNSHIRE, UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015 via mobile

My partner and I stayed here for 4 nights last week, and its a great little hotel. Its close to all the tourist places, we walked everywhere but transport is easy to catch. Furthest walk for us was about 40 mins and that was to the collosem. The room was cleaned everyday, and the staff were very helpfull and friendly.... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer thank you for choosign our hotel and forwriting your nice review. We are very happy to know that our service met your expections, and our Staff was able to help you durign your stay and you had apprecieted our location. Please don't hesitate to contact us directly in case you are coming back in the future, we would... More 

Clarksville, Tennessee
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 26, 2015 via mobile

This lovely hotel is a bit off the beaten path, but just a block of so from the Lepanto metro station. Breakfast was good, but could stand a,little variety. Staff are all amazing, helpful and friendly. The rooms are modern and have a nice black, grey, and white decor. The hot tubs are in the middle of the room, so... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer thank you for choosign our hotel and for taking few minutes to write your review. We are extremely happy to know that our service met your expections, in particular our Staff, the room and our breakfast service. Please contact us directly in case you are coming back in the future, we would make the best quotation for your... More 

Kirkland, Canada
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 25, 2015

We stayed 6 nights at this hotel during the month of May. The things I liked about the hotel itself were the friendliness of the staff and the quietness of the room. The hotel is located in a relatively peaceful part of town and is a block away from the Lepanto subway station. The Vatican and the Piazza del Popollo... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer thank you for choosing Hotel Metropolis. Your nice review is very helpful to become aware of our strenghts, but at the same time it gives suggestions to improve our service in the future. We thank you on behalf of the whole staff and for the preference expressed, we really hope to have the chance to see you again... More 

Dublin, Ireland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2015

When we arrived we were told there was a problem with the floor our room was on and must stay in another hotel for one night, not great news on arrival. So we were swiftly sent by taxi to Hotel Cicerone down the street, which we felt didn't reflect the standard of hotel we had booked. Our room in Metropolis... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Guest, thank you for choosing us for your stay in Rome and for taking a moment to write your comment about our Hotel. we are sorry about the problem had at your arrival. The Hotel Cicerone is a four stars Hotel like our but we have two different style. We are happy to know that you liked our room... More 

London
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 15, 2015

Trying to be clear, short and concise is easy. Book elsewhere. From the reception staff being cocky and patronising to the room being totally different from the description. Rooms were just ready at 2 and the staff were so laid back about this with the excuse of we are busy. This is a hotel in Rome i am sure contingency... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Customer thank you for choosing Hotel Metropolis. We are sorry to know that your stay was not comfortable. Our Staff has been chosen with attention and care to assist our clients and, in general, all review on all sites are positive, it seems strange that you have encountered problems, however we will make our investigations. With regard to the... More 

Annapolis, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

My daughter son and I stayed there for 3 nights the service was fantastic A very special thank you to Anna. On our first breakfast my son who is vegan asked about the sauce on the veggies and she immediately got him a bowl without any sauce. The next day when he walked in she immediately brought him a bowl... More 

Was this review helpful? Yes 1
Antonio G, Director of Sales at Metropolis Hotel, responded to this review

Dear Cyndi, Thank you very much for the review and the nice comment reserved to the structure and our staff. The Management thank you also on the behalf of Anna for the nice words spent for her. We are glad you enjoyed our services and we hope to have you back again soon as our guest. Best regards More 

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