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Jumeirah Grand Hotel Via Veneto

#248 of 1,268 Hotels in Rome
Certificate of Excellence
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Via Vittorio Veneto, 155, 00187 Rome, Italy
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Jumeirah Grand Hotel Via Veneto
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Jumeirah Grand Hotel Via Veneto
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546 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chappaqua, New York
4 of 5 stars Reviewed 2 days ago NEW

Our kids are both Celiac. The wait staff couldn't have been more knowledgeable and accommodating. The menu in the roof bar is labeled for Gluten Free items, which is very helpful. Fortunately, their signature desert - a massive ice cream sundae - is gluten free. At breakfast they made my kids gluten free pancakes on special order and brought us... More 

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Foster City, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was amazing. Not only was it beautiful and located in a wonderful part of Rome, but the staff was second to none. PERFECT. Olga at The Reception Desk, Costanza at Concierge Desk, Marina at the Restaurant, Rafael at the Front Door...GREAT place to stay.

Was this review helpful? Yes 1
San Jose, California, United States
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Jumeirah Grand Hotel truly surpassed our expectations. Each staff member was warm, professional and efficient. The room was gorgeous and well appointed. Breakfast was terrific, with a wide variety of dishes to satisfy both European and American palates. The Time Wine bar was terrific, with a variety of lovely small dishes, a great selection of wine, and an unbelievable... More 

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Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On a combined business and holiday trip we stayed here three nights. There are many good things to say about the hotel: - Perfect location in a nice part of the downtown heart - Very warm welcome from the Reception staff and super friendly and helpful service from the whole Concierge team each day - Modern rooms and beautiful marble... More 

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NOVA
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed two nights on a business trip. Location is excellent. Right by the Villa Borghese, within walking distance of the Spanish Steps, restaurants, and more. It is a quieter part of town, not the hippest area perhaps, but seemed perfectly safe. The doormen will get you a cab, but there is also a taxi stand half a block toward the... More 

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Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you very much for taking the time to share your enthusiastic feedback following your recent visit to Jumeirah Grand Hotel Via Veneto. Our passionate staff work hard to offer each Guest a memorable travel experience. It gives us great pride to read that you enjoyed our facility, the location as well as the service, that always try... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have been planning to this trip for months. It was my first time in Rome. The photos posted on the web seemed very promising, but when I checked in things looked totally different, and I was very disappointed. Very much overpriced. It should be 3 star hotel not 5.

Was this review helpful? Yes 1
Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you for sharing your perspective on your recent experience with us. We always do our best to satisfy our Guests, although there are some inconveniences that may happen. We are very sorry that you didn't ask to talk with me or my colleagues during your stay; I leave my welcome letter with all my contacts in every... More 

Los Angeles, California
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

There is no way this should be a 5 star hotel. I am actually writing this review from my room inside of the hotel because I am completely disappointed with my experience so far. Now, to be fair, I booked a Superior room, which is one of the lower room categories. To me, a lower room category at a 5... More 

Was this review helpful? Yes 1
Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you for taking the time to post your comment about your stay with us. We noticed that you didn't have a look on the pictures of the web site and no special requirement had been done prior your arrival: we are always happy to accomodate our guests following their needs and desires but it becomes difficult when... More 

San Diego, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On a trip of a lifetime last year our final stop was Rome. AmEx helped make our reservations and together we trusted tripadvisor. The Jumeirah was near the top of the list, and the location was perfect. Our flight into Rome had been cancelled and we scrambled from one Paris airport to the other to catch a flight the same... More 

Was this review helpful? Yes 1
Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you for taking the time to bring these issues to our attention. There is nothing more important to us than the experience our Guests have at our Hotel, and so we regret that you were disappointed in the service received during your recent visit and the trouble with the concierge desk. I would like to extend my... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We hadn't stayed in this chain before. It was in a convenient location minutes from the Borghese gardens, Spanish Steps and essentially all of Rome. We were able to walk everywhere and only taxied to the Vatican and Colosseum. It was ideally situated on a beautiful, tree lined street amongst embassies and other magnificent hotels but fortunately out of the... More 

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Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you for choosing Jumeirah Grand Hotel Via Veneto for your recent visit to Rome. It is certainly a great reward to read such praising feedback from our valued Guests. Thank you for remarking our huge Buffet Breakfast, the room facilities especially the carrara marble bathrooms, the comfort of our great location and the professionalism and friendliness of... More 

Brescia, Lombardia, Italy
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has just been the most amazing hotel I have been in my life. It may be nothing so special for people who are used to such nice hotels but for me it was incredibly confortable. I had one of the best breakfast I have ever had, great SPA with hot tub, sauna and all the necessary. The room was... More 

Was this review helpful? Yes 1
Ilaria L, Acting Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, It is wonderful to read that your expectations for a luxury experience were met and exceeded during your recent visit at Jumeirah Grand Hotel Via Veneto. I really appreciate the many highlights you pointed out in your review. We hope to have the pleasure of hosting you again in the future! Please be sure to get in touch... More 

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.
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