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Jumeirah Grand Hotel Via Veneto

5.0 of 5 Via Vittorio Veneto, 155, 00187 Rome, Italy
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Jumeirah Grand Hotel Via Veneto
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Jumeirah Grand Hotel Via Veneto
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471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Contributor
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I definitely will not return. I'll start there. The room was ok - big and spacious but not a good view considering 2nd category up. It took 2 hours to check in (I'm not exaggerating). The food was low quality and service slow. The place was dated and OTT on the reproduction Art Deco pieces. Bathrooms impractical - water went... More 

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Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mr. Fibondgir, Thank you for sharing your experience at Jumeirah Grand Hotel Via Veneto: as your stay with us was some months ago, please be assured that many renovations have since been done on what you have highlighted. Guests feedback is very important to us in our continuous effort to maintain the high standards we strive to provide. We... More 

Buxted, null, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I treated ourselves to a stay in a hotel in Rome for our 25th anniversary (normally we stay in apartments but thought let's go 5 star for a treat) in July 2014. The hotel setting is pleasant, and we had a bottle of prosecco and some sweet meats in our room on arrival due to our anniversary... More 

Was this review helpful? Yes
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Watson H, What a lovely review, thank you for taking the time to share it with us here on TripAdvisor. I am so glad that you enjoyed the room, the breakfast, our nice terrace of the “Sky Bar & Grill” as well as the refined cuisine of the “Time Restaurant & Wine Bar”. It is wonderful to hear that... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel in an excellent location. I really like the art deco style with a modern twist in which all the hotel is decorated. The room was very specious with a fabulous king size bed and a beautiful bathroom with bath and separated shower. The staff in reception were really polite and friendly making us feel very welcome every... More 

Was this review helpful? Yes
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Guest, Thank you for taking the time to write to us in regards to your visit to Jumeirah Grand Hotel Via Veneto. Your invaluable feedback is important to ensure that we continually deliver the service we are renowned for and exceed your expectations for future visits. Thank you for highlighting our positive points such as the location and our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

??????? ????? ????????? ??????? ????????? ?????? ????? Very well!The room was very neat and clean .And very comfortable beds!Waiters are also very enthusiastic , good! I would recommend it to my friends,if have the opportunity to stay here in Rome

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Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Lin, Thank you for taking the time to share your great comment on TripAdvisor. I am thrilled that you enjoyed your stay with us: from the great service in the Restaurant to your guest room! I hope that we will have the pleasure of welcoming you back in the near future. Warmest Regards, Ilaria Lucani Hotel Manager More 

Ashby de la Zouch, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Not the luxury I was expecting. I travel a lot with work and expected a 5 star luxury spa break at this hotel. Certainly not a 5 star room (I admit to only the "superior" room but it is small and looking tired and somewhat dirty and mouldy. I did book it as a spa break so was not expecting... More 

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Ilaria L, Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mr. Mark D, Thank you for sharing your experience following your stay at Jumeirah Grand Hotel Via Veneto. I am very concerned that you were generally disappointed with your booking for a spa break. I very much would like an opportunity to receive more details with regards to the offer you exactly booked, hence I would appreciate it if... More 

Senior Contributor
27 reviews 27 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was sent to park my car under pouring rain. A woman alone in the evening and no concierge service in a 5 star hotel is embarassing. I will never step foot in a jumeraih ever again. So unpolite to tell me that rules changed and cars cant be parled in front of the hotel? Are we joking ?! No... More 

Was this review helpful? Yes 1
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Kimmetta, Thank you for sharing your perspective on your recent experience with us. I have made a deep investigation to clarify what happened. When you came to visit your friends in this raining evening, we have offered our garage but you refused it, we could just offer you some water to calm down. I am afraid but the space... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2014

As a guy I don't tend to find myself at spas or lavish treat yourself type of engagements but I definitely made an exception for the very luxurious Aqva City Spa in the Jumeirah Hotel in Rome. While it may have been foolish to follow a long plane ride from New York immediately with a local train ride to Rome... More 

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Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mattrick, We greatly appreciate the time you spent writing and sharing so deeply your delightful experience on TripAdvisor, following your first visit in our Aqva City Spa and Technogym Fitness Centre. We are elated to read all of the great things you had to say about our facilities and services, which enabled you to enjoy a relaxing restore from... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 17, 2014

I booked this hotel based on other reviews made by others and the name of the hotel being world renowned. However, besides the hotel breakfast and the staff at the front desk and on our first full day at this hotel, there is nothing good about this hotel. The rooms were so outdated for such a new hotel and none... More 

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Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Alboshort, Thank you for taking the time to post your comment about your stay with us in August. It is a pity that you did not share with us your feelings during your stay, in order to let us arrange any eventual problem or occurrence. We are very sorry about your words about our overall style. Testes and perceptions... More 

New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2014

I stayed at the hotel three nights and my main complaint is that I was woken up multiple times. Perhaps it was my bad luck but my room was adjacent to a staff room and I could hear them enter it after 9:30 pm. At 1am I was woken up by a loud garbage truck beneath my window (I was... More 

Was this review helpful? Yes
Ilaria L, Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Ms. Joelle, Thank you for taking the time to write to us in regards to your recent visit to Jumeirah Grand Hotel Via Veneto. Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Grand Hotel Via Veneto is renowned for and exceed your expectations for future visits. We were therefore delighted that you had... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 15, 2014

Stayed here for the first time in November - Loved the hotel. The location is fab right on Via Veneto with plenty of places to visit nearby and the staff were great at recommending trips and restaurants. There are so many things which set this hotel apart from others - the staff are amazing, so attentive and friendly, the hotel... More 

Was this review helpful? Yes
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mr. Villani, Thank you very much for taking the time to share your enthusiastic feedback following your recent visit to Jumeirah Grand Hotel Via Veneto. On behalf of all the team, we would like to extend a big thank you for your recognition to our efforts in delivering Stay Different experiences and for appreciate one of our best selling... More 

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Additional Information about Jumeirah Grand Hotel Via Veneto

Address: Via Vittorio Veneto, 155, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Grand Hotel Via Veneto 5*
Number of rooms: 116
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Hotel Style:
#13 Spa Hotel in Rome
#15 Business Hotel in Rome
#99 Luxury Hotel in Rome
#164 Romantic Hotel in Rome

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.