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Jumeirah Grand Hotel Via Veneto

#242 of 1,268 Hotels in Rome
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Via Vittorio Veneto, 155, 00187 Rome, Italy
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Jumeirah Grand Hotel Via Veneto
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Jumeirah Grand Hotel Via Veneto
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512 reviews from our community

Traveler rating
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    22
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Im currently staying here with a friend for a weekend city break. In short this hotel is a disappointment. For a five star property and at over 300 euro per night I would expect more. The first room we were given was very claustrophobic - beware of superior rooms (they are far from it). We paid extra to upgrade to... More 

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Mumbai
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The property is housed within two renovated 19th century villas, perfectly in keeping with the historical architecture of the Via Veneto. When I arrived, friendly doormen in sandy coloured tails and top hats welcomed me through the door with Italian charm, immediately making me feel at home. Natural light pours in to bright lobby area, with luxurious sofas that are... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location , very central in one of the very best and chic streets of the Capital. We stayed here on our trip to Italy and it was a good choice. From the Hotel we could walk to lots of amazing location , shops and great Restaurants. The Spa in this Hotel is also good as well as the Restaurant.... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent five days here in mid march 2015. Really nice hotel well positioned on Via Veneto and short walk away from Borghesi Gardens and Spanish Steps. Great service from moment you walk into Hotel. Nothing is too much trouble. Our room had no bath and only a shower. We normally prefer to have a bath. Unfortunately no others available until... More 

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a perfect location to get around places. The staff at this hotel reach all expectation of great customer service. Getting a taxi, the door staff do all that for you, escort you to the taxi with an umbrella if it's raining and close the door for you. The reception staff always smile and say hello, my... More 

Was this review helpful? Yes 1
Ilaria L, Direttore at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Vishal P, It is wonderful to read that your expectations for a luxury experience were met and exceeded during your recent visit at Jumeirah Grand Hotel Via Veneto. I really appreciate the many highlights you pointed out in your review: perfect location, great customer service, cleaning to perfection, a convenient location in the middle of Rome, and much more!... More 

Athens, Greece
Top Contributor
123 reviews 123 reviews
32 hotel reviews
317 helpful votes 317 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This majestic hotel stands high above the rest accommodation in Rome. We liked the art deco style, the luxury without exaggeration, the upgrade to a suite with view to via Venetto, the factor that most of the sightseeing was in a walking distance and is located in a very quiet area of the City. Another major draw has to be... More 

Was this review helpful? Yes 2
Ilaria L, Direttore at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Elizabeth, Thank you for choosing Jumeirah Grand Hotel Via Veneto for your recent visit to Rome. It is certainly a great reward to read such praising feedback from our valued Guests. Thank you for remarking our fine elegance, the comfort of our great location and the professionalism and friendliness of our staff! In few weeks we will open our... More 

Billings, Montana
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was great in many ways. Fantastic staff. Very helpful and accommodating. Check in was great. Hotel restaurant has fantastic food. Beds were pretty comfortable. Rooms are spacious. Hotel is in very nice area. The wifi was bothersome though. I used my mobile hotspot on my phone and used all my data. I had to work remotely (like most people)... More 

Was this review helpful? Yes 1
Ilaria L, Direttore at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Solomonne, Thank you every so much for your so nice review! It is truly a pleasure to read your kind words about all details of your stay such as staff, check in, room and cuisine. I would like to thank you for taking the time to write this excellent feedback on TripAdvisor. Regarding Wi-Fi connection, our new hi speed... More 

London, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm still awaiting a response from Jumeriah Rome to why they took extra monies from my Credit Card once I had checked out and paid in full. Had to write to Head Office in Dubai for Rome to reply and I'm still awaiting a reply to whether I'm going to get my monies back. I went in February. Just had... More 

Was this review helpful? Yes 6
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mr. PinkPanth, Thank you for bringing these issues to light. I would first like to apologize for your experience following your recent stay here at the Jumeirah Grand Hotel Via Veneto. The hotel management is aware of the problems which occurred, in fact I could read the long correspondence between you and our departments. I am truly sorry that... More 

Washington DC, District of Columbia
Top Contributor
61 reviews 61 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 14, 2015

This Gulf-state luxury hotel chain created this property a few years back as the newest hotel on the street once featured in La Dolce Vita, and for me it met the chain's continuing standard of immense comfort. I was granted a deluxe room with basket of fruit, small living room and walk in closet in addition to king size bed,... More 

Was this review helpful? Yes 3
Ilaria L, Direttore at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Gabriel Winter, Thank you for sharing on TripAdvisor your recent experience with us. We are very pleased you had a comfortable stay with us at Jumeirah Grand Hotel Via Veneto and particularly we are very proud you found our staff efficient and attentive. With regards to the WI-FI service, we would like to reassure you that we have a... More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 2, 2015

Jumeirah in Dubai and Frankfurt are among my favourite hotels (I can even endure business trips to Frankfurt because I can stay there), so I was intrigued to read a rather mixed reviews about Jumeirah Rome. The place is just like Rome itself, one second you hate it and then you realise that the dirty dilapidated streets and narrow pathways... More 

Was this review helpful? Yes 3
Ilaria L, Hotel Manager at Jumeirah Grand Hotel Via Veneto, responded to this review

Dear Mr. Vadim, Thank you for sharing on TripAdvisor your recent experience with us. We always do our best to satisfy our Guests, although there are some inconveniences that may happen. I am glad to hear that you encountered a good welcome and a nice and quick service. I do apologize for your wait at check in but we are... More 

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.

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