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Grand hotel via Veneto

#281 of 1,272 Hotels in Rome
Certificate of Excellence
Via Vittorio Veneto, 155, 00187 Rome, Italy
Hotel amenities
1 room 1 adult
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Grand hotel via Veneto
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662 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The rooms of this hotel are terrible , bed falling apart, bathroom tiles mouldy , carpets torn and frayed, chairs frayed . Basically everything was bad. The rooms were also smelly and smelt of sewage. I regret booking this hotel big mistake. Don't waste your money as this hotel will ruin your holiday.

Helpful?
Thank shah702
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear Mr. Shah, Thank you for your comments reported on the Tripadvisor. As informed during our long correspondence via e-mail and during your stay when you have been assisted by our Quality Manager, I am happy to explain again the situation. The reception informed us that your booking was for a superior room and because of the noise from the... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights over New Year. We never usually write reviews but our experience of this hotel has forced us to submit a review. We would never return to this hotel and would advise others to choose elsewhere. The first 2 nights were fine - the hotel needs refurbishment, the lobby is a bit outdated... More 

Helpful?
2 Thank lamercer2016
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear Mr. Mercer, thank you for for your review on the Tripadvisor. As already informed via e-mail, in our long correspondence, I am sorry that you still feel disappointed because the requested refund hasn't been accepted. I tried to explain that everybody comes to Rome, NY, Paris, London etc to enjoy the New Year's eve and most of the Hotels... More 

New York City, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed this hotel - staff was exceptionally nice and very friendly. concierge, dining room, housekeeping, check-in, bellmen - couldn't have been better. Hotel gyms in Italy are much smaller than those in the states - but this was one of the better ones- spotless and well-kept. the spa was also very good - we had great massages. Food... More 

Helpful?
Thank mojonyc2016
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel,good location , can also be a nice family vication , very close to the city attraction , has Jumeirah touch, reception staff very helpful and friendly, very nice spa and fitness gym , excellent restaurant .

Helpful?
1 Thank Azizuaedxb
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear Mr Azizuaedx, Thank you for sharing your feedback about your stay at our Hotel on TripAdvisor. Our reception staff was very happy to read that they succeeded in making your stay a truly enjoyable one. We were also glad to read that our Aqua City SPA with its great services and 24hours fitness room were to your liking. We... More 

Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in December for 4 days and enjoyed every part of the trip. I had some business to take care and the concierge was great. They took care of my paperwork printing and overseas faxing, emails. The main lobby bar was nice good attention for detail. The only negative is the much touted rooftop bar was closed. While not... More 

Helpful?
1 Thank Cj S
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear CjS, Thank you so much for your kind words concerning your recent stay at our hotel. Our Lifestyle team is extremely glad to read that you appreciated their services, positive comments like yours make their work even more meaningful to them. We would like to thank you also for noticing the care and attention we pay to details and... More 

Vienna, Austria
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived Christmas Day to a car and driver at the airport (for a reasonable charge) to whisk us to the Jumeirah Via Veneto. It was our first visit to Rome and the hotel is located in a great spot to explore this fantastic city. The Junior Suite is spacious-with 2 separate areas-for a family of 3. The bathroom large... More 

Helpful?
2 Thank equinoxAZ
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear Equinox AZ, Thank you for reviewing your experience at our hotel on Tripadvisor. We really appreciate that you noticed so many nice details. Concerning the bed, most people find that resting on a harder mattress is better for their back, however, for our guests who like to have a softer bedding, we can provide toppers or other solutions. Concerning... More 

Santo Domingo, Dominican Republic
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 7, 2016

Excellent choice in Veneto, excellent service, especially the concierge Dept and the front of the house staff, the lounge and café were very good also, nice size rooms, well accommodated, quiet, nice spa with Steam, Sauna and a small pool acting as a jacuzzy with lots of choices for hydromassage. This hotel will compete with its neighbors, because of its... More 

Helpful?
1 Thank Joaquin P
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear JoaquinP, Our Lifestyle team, as well as our Front Office and Time Bar staff would like to thank you for sharing your kind words on TripAdvisor. Our Hotel is proud of its uniqueness, expressed through the highest level of service, attention to detail and love of art and design. We hope you will soon have the chance to visit... More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 5, 2016

The hotel was extremely well placed in fact as neither of our party had been to Rome before we were unaware of how close everything was.... It took us a few days to realise there is no need for any taxi's.... Hotel was so welcoming... But the bar staff, oh my, they could not do enough for you. In fact... More 

Helpful?
2 Thank justine b
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear justine b, thank you for the kind comment left on the Tripadvisor after your recent visit to Jumeirah Grand Hotel Via Veneto! Please allow me to thank you on behalf of all our Bar staff for the wondeful words towards everybody: you made our day! Regarding the small issue with the room temperature please believe me that wheather in... More 

Monte-Carlo, Monaco
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 30, 2015

Firstly I would like to say that i have been to every jumeirah all around the world and this has been the worst. The furnishing was perfect thanks to the architect of the jumeirah but this wasnt my concern. It was the first time I had been to this hotel due to unavailability of any other 5 star hotel this... More 

Helpful?
6 Thank BrianaDoshi
Ilaria L, Acting Hotel Manager at Grand hotel via Veneto, responded to this review

Dear Ms Briana, Thank you for having taken the time to send us your feed back on the Tripadvisor regarding your recent stay at our Hotel. Your comments are much appreciated. I am very sorry for the perception had during your family vacation: unfortunately our check in process may seem a bit long but for security reasons we need to... More 

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.
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