The hotel itself is nice and clean, staffs are very friendly and helpful. However, the area around the hotel is not that safe, the first day we went back to the hotel early at around 5pm, and we had two guys following us at the last half block on our way back to the hotel, we tried to walk faster... more

Staff were friendly and helpful and recommended local restaurant ( Bobos)which we went to 5 nights! The hotel is nicely decorated with marble floors in main rooms, and parquet ones in bedrooms and is being extended. Luxury chandeliers and stucco ceilings give it class. The beds were comfortable.Shower space is small but adequate. Dining room small so continental breakfast quite... more

We got sent to this hotel after booking elsewhere with Air Miles only to find that the hotel was full, so it wasn't our first choice by any means. I'm female and was travelling alone and wasn't pleased when I turned up at check-in time after a 12 hour trip and was turned away because the room wasn't ready -... more

We had our doubts. But when we arrived, we were pleasantly surprised. The staff were very helpful. Accomodation though small was excellent, very clean, wardrobe/drawer space limited, no tea making facilities in the room, but asked the staff about making a cuppa for us,no problem. Breakfast continental, adequate choice. There was some refurbishment going on during our stay, but this... more

This hotel was more than adorable and spotless to boot. I would stay here again in a heartbeat! Cons - There were no tissues – the only thing around was pretty poor toilet paper. - No free internet – it costs a whopping 7 Euros for 3 hours, but was wireless. - There was construction right outside the window. It... more

Having found this hotel on the net last minute , I can say that we had a pleasant 3 night stay in Best Hotel. The rooms are very, very small but very comfortable. Room came with LCD TV on wall, mini bar, wifi (at a charge) and aircon/heater and decorated tastefully. It seemed the hotel had very recently been renovated... more

We got to the hotel using the shuttle from the FCO airport (€30) to the hotel which was a mini tour of the city in itself. Just make sure you get your change from the driver! Our 1st impressions of the area were not good due to all the graffiti and it put us off going out that evening to... more

After reading mixed reviews about this hotel on TripAdvisor, we were unsure as to what to expect from the hotel, but upon arrival we were pleasantly surprised. The rooms were quite small, but there was space for everything we needed, as well as in the bath and shower room. The rooms were very clean and nicely decorated - and the... more

I don't understand how this great hotel could get a bad review?? We stayed here for a week from the 21st of July until August 1st and again on Augus 7th. It is VERY easy to walk to from the ROMA TERMINI. Without exact directions it took us 10 minutes. The hotel is small and very clean. It is relatively... more