I stayed here for 5 nights with my boyfriend and found the hotel perfect for our needs. The staff were very friendly and helpful. They recommended a lovely restaurant nearby and were happy to answer any questions we have and even rebook our transfer for us as the operator did not speak english. The hotel is close to the main... More

The person at the reception was really extremely kind, so I feel embarrassed to state my perplexities about the hotel. Let us start with the good things. By chance, a very large room was given to me, really large. I took a double for single use, but mine was extra large. I do not know about the others. The writing... More

Very good location and very friendly and helpful staff. The only thing I was not very happy about was the bath, as it was quiet narrow and a water go a little on the floor from the shower stall. I could not use to hard mattress, because I am used to sleep on soft one. Otherwise everything was great. Very... More

Just 350 metres away from the termini, it was just so easy to find and to then travel around the city. The moment we walked into the lobby we were met with warm and friendly smile. After our fast easy check-in Georges the gentleman behind the desk spent 10 mins showing us all the best sites to see on a... More

I found this hotel to be totally charming, and that is entirely because of the guys behind the desk. They knew me by name by the time I left. They were kind and friendly and helpful every time I interacted with them. They were just delightful, and they made staying here a great experience. The hotel is conveniently located three... More

We are so thankful that our travel agent arranged for us to stay at Augusta Lucilla Palace. We truly had a wonderful time and it helped make our trip even more memorable. From the moment that we arrived (quite early!) the front staff was very accommodating. They were able to get us into our room within an hour of our... More

We just stayed one night, but the Augusta Lucilla Palace was quite nice. We arrived around noon and were not only let into our room immediately, but were told we'd been upgraded (at no additional cost). Our room was more like a suite, very large, comfortable and clean, with a spacious modern bathroom. Wifi was free. Staff were friendly and... More

Just back from 3 night stay at this hotel. Not as grand as it looks on the website (are they ever?) but good location (very close to Termini for easy access to public transport across the city) and spotlessly clean. The staff were friendly and helpful. Breakfast good (scrambled egg, bacon, sausage and good selection of cereal, fruit, continental breakfast,... More

We stayed here in Jan 2013 found the hotel rooms to be comfortable and close enough to the terminal (the underground and railway station). Food was ok and the bar was fine. Staff very friendly and help full. Get a hop on hop of ticket for sight seeing at the start of your trip as it takes you to the... More