In short - they overbooked so had no accommodation for us. They then did everything they could including repeatedly lying to us to avoid giving a refund. I wish I had seen the review below before we booked as we obviously not been the only ones. Our first impressions weren't good. We had reserved in November, and they had charged... More

We booked this hotel through Hotels.com, where it clearly stated that this was a "book now, pay later" hotel. Hotels.com requires a credit card to hold the nightly rate advertised at the time of booking. It is supposed to be a $5 hold charge, however the full amount of over 500 Euro was charged to our credit card. We contacted... More

Great stay for 3 nights. Don't let external appearance and stairway fool you. Modern decorated interior, clean, quiet, and above all fantastic location - 10 min walk maximum to all the biggest sights. Highly recommended

My Girlfriend and I were on a whistle stop tour of Europe and nipped to Rome for three nights, what a fantastic idea. A little apartment hidden away behind a beautiful huge wooden door, detaching you from the bustling streets of Rome, 5 minutes walk form the Colosseum and other wonders the City has to offer, great communication with the... More

I recently stayed at Relais Rome Sweet Home Navona when a booking at a different hotel in Rome fell through and my friends and I were stuck to find somewhere to sleep that very night. Luckily, there was a cancelling that very day and a spot opened up for us to stay. My first impressions were not so great. The... More

After reading previous reviews about this property, I almost cancelled my booking..Happy that I did not. The apartment was excellent, fantastic location, spacious and clean.The bathroom was a bit small, but functional, with a walking shower and a good sink. (there was also a washing machine that might be handy if you are planning to stay long) We were met... More

I will say that these apartments are in a great part of town and within walking distance of a lot of the things that Rome has to offer. However, this is where the praise ends. We were promised breakfast and WiFi when we booked. Neither was provided to us during our stay. The WiFi wasn't working and the breakfast was... More

These rooms are located very centrally between the Colosseum/Forum, Pantheon, Trastevere, Piazza Navona, Il Campo, and other sites. It was very nice to be able to walk to so many places and not have to take crowded busses. The rooms were very clean and modern and generally nice to stay in. Other services however were hit-or-miss. We didn't receive breakfast... More