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Best Western Suites & Residence Hotel

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Via Antiniana 19, 80078 Naples, Italy
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Ranked #23 of 188 Hotels in Naples
A recent review
4 of 5 stars reviewed 2 weeks ago
Soukass Suffolk
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56 reviews from our community

Traveler rating
    22
    25
    5
    2
    2
See reviews for
15
21
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
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  • Japanese first
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English first
  • All months
    (56)
  • Mar-May only
    (21)
  • Jun-Aug only
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Suffolk
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for four nights, the room was large and very clean. The receptionist Fabiana was very helpful and spoke very good English. The waiter in the restaurant Luca was brilliant really looked after us. The only problem was the location nothing around but car showrooms

Was this review helpful? Yes 1
Port Moresby, Papua New Guinea
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 14, 2012

I was very dissapointed when I arrived to the hotel and realized that the staff who took my booking had lied to me. The hotel isin the middle of nowhere and I was told I was only 1 km away from my conference venue, but in fact I was really far. I was told there were a number of other... More 

Was this review helpful? Yes 4
Lincs
Top Contributor
93 reviews 93 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 20, 2012

The room was ok, but no air conditioning (not acceptable in April). Therefore slept with window open, allowing the sulphorous smells in. The alternative was waking in a pool of sweat. With window open, nightclub over the road heard to 5am with shreiking kids. Breakfast dismal. No fresh fruit in a modern hotel ........ pathetic. No proper bar. Nearest restaurant... More 

Was this review helpful? Yes 4
Bucks
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2012

I stayed here recently for 10 days. It is a long way out of Naples City and as far as I can see it is only useful staying here if you are in the market for a new car. The road the hotel is in in full of new and used car showrooms along with disused factories and barking dogs.... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 15, 2011

A quick summary of my trip. I stayed here for 4 nights as part of a business trip with some colleagues of mine. I can't say that I was impressed. The Internet connection was very flaky and unreliable, even more wierdly it was ethernet cable only, ie no Wifi ! The breakfast was okay, I can't complain. The bed matresses... More 

Was this review helpful? Yes 2
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