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BEST WESTERN Suites & Residence Hotel

#27 of 187 Hotels in Naples
Certificate of Excellence
4.0 of 5
Hotel website
Via Antiniana 19, 80078 Naples, Italy
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BEST WESTERN Suites & Residence Hotel
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86 Reviews from our TripAdvisor Community

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Traveler rating
  • 33
  • 41
  • 7
  • 3
  • 2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Auckland Region, New Zealand
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Located close to the train station, good staff and a nice clean room. Comfortable bed and excellent double glazing on the windows. They stored our bags for the day, after we checked out, which was really helpful. On Saturday there's a cool local market out the front of the Hotel on Saturdays.

Thank Rachel T
New York City, New York
1 review
5 of 5 stars Reviewed September 3, 2015

Mr. Salvatore at the reception was very pleasant and helpful, he could not be nicer. Recommended nice dinner restaurants and made sure our stay was enjoyable, I surely recommend this hotel to everyone coming to see Pompeii or Naples, the accommodations was modern, clean well kept. The service was excellent, hotel accommodations were amazing.

Thank Gabriel S
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed here for four nights, the room was large and very clean. The receptionist Fabiana was very helpful and spoke very good English. The waiter in the restaurant Luca was brilliant really looked after us. The only problem was the location nothing around but car showrooms

1 Thank Soukass
Port Moresby, Papua New Guinea
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 14, 2012

I was very dissapointed when I arrived to the hotel and realized that the staff who took my booking had lied to me. The hotel isin the middle of nowhere and I was told I was only 1 km away from my conference venue, but in fact I was really far. I was told there were a number of other... More 

5 Thank Galle A
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed April 20, 2012

The room was ok, but no air conditioning (not acceptable in April). Therefore slept with window open, allowing the sulphorous smells in. The alternative was waking in a pool of sweat. With window open, nightclub over the road heard to 5am with shreiking kids. Breakfast dismal. No fresh fruit in a modern hotel ........ pathetic. No proper bar. Nearest restaurant... More 

4 Thank TheBlade
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 18, 2012

I stayed here recently for 10 days. It is a long way out of Naples City and as far as I can see it is only useful staying here if you are in the market for a new car. The road the hotel is in in full of new and used car showrooms along with disused factories and barking dogs.... More 

3 Thank Pabs1212
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 15, 2011

A quick summary of my trip. I stayed here for 4 nights as part of a business trip with some colleagues of mine. I can't say that I was impressed. The Internet connection was very flaky and unreliable, even more wierdly it was ethernet cable only, ie no Wifi ! The breakfast was okay, I can't complain. The bed matresses... More 

2 Thank JonOnATrip
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Bathroom (6)
Room/suite (10)
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