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All 193 Naples hotels

Hotel Art Resort Galleria Umberto

4.0 of 5 Hotel   |   Galleria Umberto I 83, 80132 Naples, Italy
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Ranked #61 of 193 Hotels in Naples
A recent review
4 of 5 stars reviewed 3 days ago
Urbophile Liverpool, England
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252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, England
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just like the rest of Naples, this hotel hides a creaking infrastructure beneath an appealing façade of glamour. Positive things first: its excellent location, up near the roof of a splendid 19th century shopping arcade and only ten minutes walk from the port and the airport bus. The decor which is so over the top (golden chairs and bedsteads, mirrors... More

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Copenhagen, Denmark
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was fine it's not the best we've seen. What we loved about it was the location. The staff were helpful. We didn't like the fact that we needed to let the shower run for 10 mins so the hot water came through. But when it did the shower slowed very down. The bathroom smelled when we firts came... More

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artresort, Direttore generale at Hotel Art Resort Galleria Umberto, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. Thanks for your positive comment about location and the Staff. We are sorry about the inconvenience occurred on one day on the water pressure. We solved it the faster we can As breakfast, we offer... More

Top Contributor
155 reviews 155 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was third time in this hotel and it was always great! Location is fantastic (sometimes a little bit noisy), rooms with elegant design and useful equipped. Breakfast very good and staff really helpful and nice!

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Bruges, Belgium
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Rated 4 stars but questionable whether it is even deserving 3 stars in comparison to other Napoli hotels. To enter the building in which the hotel is located you need 2 different keys (2 doors), then you take a minuscule elevator to the 3rd floor, you need another key to enter the hotel itself after 11.00 pm (no reception anymore)... More

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed August 8, 2014

We stayed in this great hotel for 4 nights when in Naples and found it to be a great experience. We stayed in the annex and were pleasantly surprised at the size of the room (triple room), the décor and the wonderful ladies who looked after us while we were there. They were happy to help us in any way... More

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New York
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 7, 2014

Nice vintage hotel in the middle of a cool art gallery mall. Our room was small but decent with murals painted on the ceiling and the walls. Very vintage looking. Very outdated shower, not a big fan. Room smelled a little mildew-ish. And they leave the doors of the galleria open at night (although there is a locked gate and... More

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Davis, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

Building is stunning but hotel is not. I should have known - took several tries for them to successfully charge my credit card, and they could have been nicer about it - nothing wrong with my card or the bank; it was something on their end. When we arrived, checkin process and bag storage was smooth, but someone was jackhammering... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2014

Arrived at our hotel at 7am and were told to come back at 2:00pm. Came back at 1:00 and they told us it would now be 4:00 and showed up at 4:00 and then told us it would be soon. Finally at 6:00 I ask to cancel the room so we could go elsewhere and they said since I booked... More

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Horseheads, New York
2 reviews
5 of 5 stars Reviewed May 31, 2014

The Hotel Galleria Umberto is beautiful! Our very favorite hotel of the three we stayed in while in Italy. The location is fantastic. Our trip was a combination of business and pleasure. A five to ten minute walk to the waterfront to see the castles, walk along the water, take a ferry to Capri. A few minutes walk to shopping... More

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Berlin, Germany
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

My husband and I stayed here for one night before flying back to Germany early in the morning the next day. We stayed in the budget part of the hotel, Depandance Economy Rooms, and had a splendid time. Galleria Umberto is an absolutely stunning building. Just staying there is a treat. The entrance to the main hotel is accessed inside... More

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Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto I 83, 80132 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
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Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples

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