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All 193 Naples hotels

Hotel Art Resort Galleria Umberto

4.0 of 5 Hotel   |   Galleria Umberto I 83, 80132 Naples, Italy
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Ranked #61 of 193 Hotels in Naples
A recent review
3 of 5 stars reviewed 3 days ago
Noah L Dallas, Texas, United States
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257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas, United States
12 reviews 12 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My Wife and I stayed here for one night (the last night of our honeymoon). When we arrived the Galleria Umberto looked amazing. It definitely is a different and unique place to situate a hotel. When we arrived the service was great and since there arn't a ton of rooms check in was speedy. When we entered our room it... More

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Aberdeen, United Kingdom
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

My room was in the main building and I had pretty nice view from it. Room service was good, chambermaids were polite and, on the whole, I didn't regret staying there. I expected some noise since it had many restaurants outside but it was quite in my room.

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Epsom, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my husband for 5 nights and would say that we had an ok stay. Our room was not in the main hotel but in the annex building which was still overlooking the inside of the Umberto Galleria shopping centre and so the view from our bedroom was pretty impressive. The room was nice, clean... More

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Liverpool, England
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Just like the rest of Naples, this hotel hides a creaking infrastructure beneath an appealing façade of glamour. Positive things first: its excellent location, up near the roof of a splendid 19th century shopping arcade and only ten minutes walk from the port and the airport bus. The decor which is so over the top (golden chairs and bedsteads, mirrors... More

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Copenhagen, Denmark
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was fine it's not the best we've seen. What we loved about it was the location. The staff were helpful. We didn't like the fact that we needed to let the shower run for 10 mins so the hot water came through. But when it did the shower slowed very down. The bathroom smelled when we firts came... More

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artresort, Direttore generale at Hotel Art Resort Galleria Umberto, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. Thanks for your positive comment about location and the Staff. We are sorry about the inconvenience occurred on one day on the water pressure. We solved it the faster we can As breakfast, we offer... More

Top Contributor
168 reviews 168 reviews
47 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was third time in this hotel and it was always great! Location is fantastic (sometimes a little bit noisy), rooms with elegant design and useful equipped. Breakfast very good and staff really helpful and nice!

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Bruges, Belgium
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 21, 2014

Rated 4 stars but questionable whether it is even deserving 3 stars in comparison to other Napoli hotels. To enter the building in which the hotel is located you need 2 different keys (2 doors), then you take a minuscule elevator to the 3rd floor, you need another key to enter the hotel itself after 11.00 pm (no reception anymore)... More

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed August 8, 2014

We stayed in this great hotel for 4 nights when in Naples and found it to be a great experience. We stayed in the annex and were pleasantly surprised at the size of the room (triple room), the décor and the wonderful ladies who looked after us while we were there. They were happy to help us in any way... More

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New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 7, 2014

Nice vintage hotel in the middle of a cool art gallery mall. Our room was small but decent with murals painted on the ceiling and the walls. Very vintage looking. Very outdated shower, not a big fan. Room smelled a little mildew-ish. And they leave the doors of the galleria open at night (although there is a locked gate and... More

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Davis, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

Building is stunning but hotel is not. I should have known - took several tries for them to successfully charge my credit card, and they could have been nicer about it - nothing wrong with my card or the bank; it was something on their end. When we arrived, checkin process and bag storage was smooth, but someone was jackhammering... More

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Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto I 83, 80132 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
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Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples

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