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Pignatelli Hotel

Via San Giovanni Maggiore Pignatelli, 16 | Centro Antico (Patrimonio UNESCO ), 80134 Naples, Italy
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Pignatelli Hotel
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Best prices for: 1 room 1 guest
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Ranked #121 of 187 Hotels in Naples
A recent review
4 of 5 stars Reviewed December 8, 2012
PinaZ_rich Zürich
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72 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 27, 2014

We came with the car . But we don't know the very specialized park situation there. If you a possibility then park at the port .forgot all affectations. After we checked in we have to paid a high fee for hotel managers parking place in a backyard. The personal was friendly and wanted to explain the situation but at first... More 

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Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

I needed to depart from the hotel at 4am. At the moment of booking and then at check in I was reassured the receptionist would be there all night and would help me with my luggage as there is no lift and a lot of stairs. The day of departure the same owner told me I had never asked and... More 

Was this review helpful? Yes 1
ciro88, Direttore at Pignatelli Hotel, responded to this review
Google Translation

La signorina Maria lavora per un albergo in concorrenza con il Pignatelli . More 

Travelers are raving about these Naples hotels

Senior Contributor
39 reviews 39 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed July 4, 2014 via mobile

This hotel is located at the historical center of Naples at the second floor of an ancient building. Breakfast shall be ordered and is served in the room (price 2.5€). A breakfast room does not exist! At midnight I could not find the hotel and I called, the person in charge was unable to explain the way. The owner switch... More 

Was this review helpful? Yes 4
Turin, Italy
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2013

My room was very clean. Ok. But this is not enough. First, I disliked that I was not allowed to get back to my room after 1am. You expect such rules from a youth hostel, not from an alleged hotel. Second, I disliked very much that the owner accepted exclusively cash as a means of payment, without giving you any... More 

Was this review helpful? Yes 4
Zürich
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2012

As a travel & food Journalist I have known many different hotels worldwide but in Napoli at the Pignatelli and its owner Ciro Muscariello I really feel at home. The hotel is located right in the heart of Naples so that I need neather taxi nor bus I can easily walk to my preferred locations. Ciro is helping with his... More 

Was this review helpful? Yes 1
Rehovot
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2011

although not easy to find at first, once you get to know Naples you can appreciate the excellent location. I was amazed to read a review about the staff being rude. the staff are the warmest staff I met in Italy (like most of the southern Italian people) and I've been around quite a bit (2 months). the room was... More 

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London, United Kingdom
Top Contributor
78 reviews 78 reviews
52 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed September 5, 2008

Ok, it wasn’t easy finding this hotel at 9pm - a massive metal gate in a narrow dark street, rows of doorbells in the apartment block - but the last thing we could have foreseen were the 3 flights of stairs and no lifts. Our suitcases packed for a 2-weeks’ holiday were heavy but the staff were not in a... More 

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hong kong
Top Contributor
165 reviews 165 reviews
127 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed July 11, 2008

I'm not sure many people are travelling to Naples these days - maybe the effect of the rubbish crisis and the strong euros. While at the Pignatelli we only sure one other couple, and we were given an 'upgrade' for the same price as the standard room we booked. I think the upgrade just means that more of the original... More 

Was this review helpful? Yes 1
london
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 9, 2007

Despite the dodgy looking entrance this hotel is charming. High ceilings, plenty of character, clean and most importantly in Naples cool and quiet. We had a very comfortable stay and Enzo is a real gent giving us helpful advice and information. The price is reasonable too compared with elsewhere. The surrounding area seemed pretty safe (by Naples standards) and certainly... More 

Was this review helpful? Yes 1
Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2007

We stayed in Naples at Hotel Pignatelli for just one night. We picked it based on the Lonely Planet recommendation. We took at taxi from the train station and the driver had a hard time finding the place - it would have been impossible for us to find alone as it's quite well hidden away in the middle of the... More 

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