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UNA Hotel Napoli

#18 of 187 Hotels in Naples
Certificate of Excellence
Piazza Garibaldi 9 / 10, 80142 Naples, Italy
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UNA Hotel Napoli
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Ranked #18 of 187 Hotels in Naples
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
jd1234567 Washington, DC
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1,021 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Overall, I was very pleased with this hotel. The price was fair, and the rate included a free dinner and mini-bar throughout the stay. The staff were friendly and the room was clean. I found the bed comfortable, though I've been in hotels with much better beds. There were some portions of the room that need renovation, but overall, I... More 

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Cambridge, United Kingdom
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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just spent a stop over night in Napoli. Really interesting city, don't believe some of the negative comments. The UNA was fabulous, great views, charming staff, room was the best we had stayed in on our 3 week trip and was a third of the price of others. Manhattans on the roof terrace are a must. One slight negative, avoid... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good choice if you want to see the town by foot or move to different areas by train as it is close to the station and harbor as well. Rooms are clean, spacious and you can separate yourself from street noise by just closing the doors. Stayed in a room with a view to the side street and one can... More 

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Canterbury, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Bathroom had a lot of black mold around the tub. Bed very uncomfortable - hard. Usually use blanket/comforter for extra padding. Comforter was so lumpy could not use. Didn't feel safe to go out after dark. Centrally located to train/boats.

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Liverpool, United Kingdom
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2 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very central for the transport hub with the main train station across the square as well as the Metro and buses, with a connection to and from the airport. Most of the main tourist attractions were within walking distance of the hotel with the port within easy reach by bus. The interior of the hotel was modern... More 

Review collected in partnership with Alpharooms

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Miami, Florida
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of the best we have been to while traveling in Europe. The staff was very welcoming and attentive at all times... Giovanni was fantastic making our check-in experience very pleasant! Our entire room was very spacious and spotlessly clean; we had a big closet, in-room safe, the bed was firm but we didn't mind, however, the... More 

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Naples
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean, very helpful staff, perfectly located (close to the main station for trains, metro, etc.). It was an exceptional stay. I highly, highly recommend this hotel!!! Watch for the pickpockets on your way to the station. I got pickpocketed, but caught the guy. He ran away and I got my stuff back, but it was a disturbing experience (and... More 

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Singapore, Singapore
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is within walking distance from the Napoli Central station. Hotel is clean and easily accessible. The food and drinks in the minibar is free. Stayed there for only 1 night so can't comment more. I will recommend this hotel to anyone who is going to Naples.

Review collected in partnership with this hotel

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San Francisco, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price, the Una Hotel Napoli is a good place to stay in Naples (if you have to stay in Naples that is ..... personally, not a city I am rushing back to). Conveniently close to the train station, the hotel provides rooms that are reasonably sized and have access to safe to store valuables and a pretty good... More 

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Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for spending your time to share your experience with us regarding your last stay at UNA Hotel Napoli. We appreciate your comment, as this will surely enable us to do always better in the future. All of our staff is trained to establish a friendly relationship with the Guests and to follow the “UNA services guide”... More 

Letbridge
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is extremely nice the staff are pleasant and the food is good. The area is not so nice no fault of the hotel just Naples centrefold you. It is close to the train station Garibaldi square can be quite challenging to cross.

Was this review helpful? Yes
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest; Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Napoli. We are really happy to read that you enjoyed the service and facilities at the hotel and we look forward to welcoming you back once again in the future. Best Regards Ernesto Noschese General Manager More 

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