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Palazzo Turchini

#42 of 189 Hotels in Naples
Certificate of Excellence
Via Medina 21/22, 80133 Naples, Italy
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1 room 1 adult
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305 Reviews from our TripAdvisor Community

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maidstone
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Good things: price is good for the quality of the hotel. Location is very good if you want to visit historic Naples centre, probably one of the best hotel choices in that area ( the better hotels seem to be located outside the centre). Nice staff, friendly and helpful. Pretty good breakfast, though some of the food seemed 'recycled' from... More 

Helpful?
1 Thank juanc1208
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you for taking the time to share your feedback, this will certainly help us to make improvements in the future. I’m glad to read that we were able to accommodate your needs with our convenient location and that you enjoyed our friendly staff. We noticed your remarks concerning the air conditioner control and the television channels, we... More 

Key Largo, Florida
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 13, 2015 via mobile

Great location, nice room and bathroom...the junior suite we stayed at has a small, cozy terrace....amenities like a 5 star hotel...The best feature is the location and second to that the staff... Breakfast was very good and the waiter at breakfast, from Siri Lanka was extremely helpful and polite...Paolo at the front desk who checked us in provided us with... More 

Helpful?
1 Thank Ana M
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Ana, I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed our hotel and that our team provided you with great customer service. The staff and I would like to thank you again for sharing your nice experience with us. We look forward to welcoming you... More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Very happy with this hotel. Great bed and comfortable room. Location is very convenient. Best of all....the front desk staff, they are extremely helpful and knowledgable! In particular, Paolo (thank you for all your help) went out of his way helping us with tour meeting location, directions and restaurant suggestions. Next trip to Naples we will stay at Palazzo Turchini!!!

Helpful?
2 Thank Jeff D
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Jeff, thank you so much for taking some time to post your nice feedback and for your words, our staff is thrilled to hear that they were helpful and knowledgeable. We have shared your great review with Paolo and the whole team. I hope you will visit us again in the near future! Regards. More 

1 review
5 of 5 stars Reviewed September 7, 2015

I stayed there for two nights during my 10 days journey thru Italy. Great location close to port and metro station. Close to sit center. This hole had the best service from the all hotels i stay in this 10 days and all this due to amazing work and help done by Tonya Serpico. She was the best. Thank you... More 

Helpful?
Thank Elman M
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Elman, thank you for taking some of your precious time to write a review, we are glad that you had a wonderful stay here at Palazzo Turchini! Our staff is always highly appreciated, we have shared your great feedback with Tonia and the whole team. We hope to have the chance to host you again in the future! Kind... More 

N Yorkshire, UK
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 2, 2015

We stayed for two nights on our visit to Naples and were very happy with our stay. The Hotel is on via Medina which is close to the shopping area, port and Spaccanapoli. We used the open top bus tour which was a 7 min walk away. Area felt secure and we were out both nights. Hotel staff were extremely... More 

Helpful?
Thank Althoros
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you so much for choosing our hotel for your accommodation needs. We are delighted to read that you enjoyed the room, our breakfast, our location and our friendly staff! Our team works diligently to earn positive reviews like yours! Thank you again for sharing your encouraging review with us and our future guests. We appreciate you and... More 

Liverpool, United Kingdom
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 1, 2015

Had a week at the Turchini, Four star? Said they had a bar which they did but it was never opened, "(sometimes in winter we open bar)" bedroom was O.K. But bathroom in particular the shower cubicle desperately needs a good clean or upgrade, breakfast was what I expected usual continental but hot and cold buffet to be fair the... More 

Helpful?
Thank meadowspete
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you for taking some time to share your experience and for your words, the whole staff is pleased to hear that they were friendly, helpful and knowledgeable. Sorry for the bathroom, we’ll check with the cleaning staff the shower in the room you were assigned to in order to solve the problem. Let me just say something... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

This hotel offers great value. Rooms and furnishings are of high quality, though the shower is a little small. Also, there is no real natural light in the room (well at least my room) it has windows which look out to an internal void which has a sky light at the top floor. Bed was very comfortable. Breakfast was great... More 

Helpful?
Thank a_jaxxx
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Sir, I want to personally thank you for your great review, we always appreciate hearing from our guests, as it is the best way for us to grow and improve. I am glad you received the quality service we provide here at Palazzo Turchini and we are delighted to read that you enjoyed our breakfast and our location. I... More 

Turku, Finland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

We stayed for 5 nights in a double room and were pleased with the hotel. There was a safe, a mini fridge and a tv in the room. The bathroom was large, though the room itself was rather small. The room was clean, and everything was in good condition except for the shower/bathtub area which seemed a bit dated. The... More 

Helpful?
1 Thank Mari K
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Mari, thank you for your nice review, we are thrilled to learn that you enjoyed a great vacation here at Palazzo Turchini. We’re so happy to hear that you were able to enjoy your five nights exploring all that Naples has to offer. We’re glad you also enjoyed the service from our great staff, our team prides itself on... More 

Pittsburgh, Pennsylvania
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

I can't say enough about this hotel: good location, great polite staff, clean room, good breaksfast...and the wifi actually works! It is very close to the metro, buses stop right in front, the taxi line is across the street, and the port is two blocks away.

Helpful?
3 Thank Febco
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Sir, I am pleased to hear that you enjoyed all aspects of your stay with us and appreciated the hotel's great location within the heart of Naples. It is always a pleasure to read that our guests have valued the services that we offer, I will pass on your encouraging feedback to the staff as they all are working... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

We staied there for 4 nights and enjoyed our stay. Rooms are clean and stuff very friendly. Breakfast was also okay. We asked for more quiet room as hotel is next to busy street and got it - although the room didn't have any view but it was better than beeing disturbed by heavy traffic.

Helpful?
1 Thank Arko K
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Arko, thank you for posting your review following your recent stay with us. We are pleased to see that your stay was an enjoyable one. We value your feedback and we will certainly look into improvement opportunities. Once again, thank you for sharing your favourable feedback. We hope to have the opportunity to welcome you again here at Palazzo... More 

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