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Palazzo Turchini

#40 of 187 Hotels in Naples
Certificate of Excellence
Hotel website
Via Medina 21/22, 80133 Naples, Italy
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276 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Turku, Finland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights in a double room and were pleased with the hotel. There was a safe, a mini fridge and a tv in the room. The bathroom was large, though the room itself was rather small. The room was clean, and everything was in good condition except for the shower/bathtub area which seemed a bit dated. The... More 

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Mari, thank you for your nice review, we are thrilled to learn that you enjoyed a great vacation here at Palazzo Turchini. We’re so happy to hear that you were able to enjoy your five nights exploring all that Naples has to offer. We’re glad you also enjoyed the service from our great staff, our team prides itself on... More 

Pittsburgh, Pennsylvania
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can't say enough about this hotel: good location, great polite staff, clean room, good breaksfast...and the wifi actually works! It is very close to the metro, buses stop right in front, the taxi line is across the street, and the port is two blocks away.

Was this review helpful? Yes 2
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Sir, I am pleased to hear that you enjoyed all aspects of your stay with us and appreciated the hotel's great location within the heart of Naples. It is always a pleasure to read that our guests have valued the services that we offer, I will pass on your encouraging feedback to the staff as they all are working... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We staied there for 4 nights and enjoyed our stay. Rooms are clean and stuff very friendly. Breakfast was also okay. We asked for more quiet room as hotel is next to busy street and got it - although the room didn't have any view but it was better than beeing disturbed by heavy traffic.

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Arko, thank you for posting your review following your recent stay with us. We are pleased to see that your stay was an enjoyable one. We value your feedback and we will certainly look into improvement opportunities. Once again, thank you for sharing your favourable feedback. We hope to have the opportunity to welcome you again here at Palazzo... More 

Rome, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of its location - within walking distance to all main sights and right on the metro line to go out to the city's main hospital. When we arrived, we were greeted by friendly staff and clean, comfortable rooms. There was also a very fast complimentary wifi connection and an excellent breakfast! The only negative thing... More 

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Rosie, thank you for sharing your experience at Palazzo Turchini with other travelers! We are happy to have read that you had a wonderful stay at our hotel. Indeed our location is unbeatable, thank you for acknowledging our staff and service on this platform, it is greatly appreciated. We take pride in what we do and we are here... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room is clean, modern, with enough space (without or very small balcon). Breakfast is standard, average. Very good transport connection (bus station is in front of hotel, marina port 200m to Capry, Iscia, Sorento...) Train station is 7-8 min away by taxi (10EUR) or 15min by bus (1,5 EUR). Pizza is always good, you must try buffalo mozzarela for sure... More 

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you so much for taking the time out of your schedule to review your most recent stay with us here at Palazzo Turchini. I am glad you had such a great experience and we’re so happy to know that you enjoyed our rooms, our friendly staff and our convenient downtown location. We pride ourselves in being so... More 

2 reviews
4 of 5 stars Reviewed June 18, 2015

Our stay here was everything we researched and more. Very clean and the staff were great. Helped us get around the city and to other cities. The hotel is walking distance to the port for hydrofoil rides to the islands. We would absolutely stay here again.

Was this review helpful? Yes
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Larry, thank you so much for your kind feedback, it means a lot to us! Our staff is dedicated to making our guests have the best stay. We are glad to hear that you have received a great service from our friendly and helpful team. We look forward to welcoming you back here in Naples at Palazzo Turchini! Regards. More 

Stansted Mountfitchet, United Kingdom
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 4, 2015

Before heading to Naples I saw many reviews about how dirty this city was and rundown but I still went with an open mind. This hotel is really nice, great location for getting to the port if you are catching a ferry/boat to one of the islands. The room was very spacious, we were on the top floor at the... More 

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Dawn, thank you for sharing your experience with us, we’re so happy to read that you appreciated your stay here at Palazzo Turchini, your review means a lot to us. Regarding the city, Naples has improved a lot in recent times, it is safer, cleaner and more cosmopolitan. We hope to have you back here soon. Regards. More 

Tampa, Florida
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 30, 2015

The hotel offers a great central location. Close to everywhere. There's pizzeria next door & they have a great margarita pizza. The rooms are so small & the breakfast was so basic. The free wifi is not the best, but it works. The front desk is so lazy. We were trying to print our boarding pass & the printer was... More 

Was this review helpful? Yes 3
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Sir, thanks for your time but.. if it's not a personal issue of yours (in that case, keep going, we'll take some time to respond to every single one review you make), we'd be really grateful if you stop telling stories. My name is Paolo (your whish has been granted, you're welcome), and I'm putting my alleged laziness apart,... More 

Waco, Texas
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 17, 2015

This hotel had a great location. Staff was exceptional and breakfast was perfect. Lots of great restaurants near by. Everything was within walking distance. Bedroom was a nice size. Nice patio off of room. Ask the staff for restaurant ideas and the were always great! Only problem which was minor, no ice and the bar was not open. Solved by... More 

Was this review helpful? Yes 1
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you so much for this fantastic review, I am really happy to read that you enjoyed your stay here at Palazzo Turchini. I am also glad to know that our staff was very efficient, helpful and friendly throughout your stay. Thanks again for your precious feedback. Warm regards. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 5, 2015

My teenage son and I have just returned from a 5 night stay at the Palazzo Turchini. We had a really good trip. The hotel is well situated close to the port and the stop for the airport bus. It's easy to walk to most of the main places to visit plus, and this is really important in Naples, you... More 

Was this review helpful? Yes 2
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Lisa, thank you very much for the wonderful review, it was a pleasure and a privilege to have guests like you and your son. I was thrilled to hear you enjoyed your stay, your valued feedback and suggestions are important for us to improve continuously our service quality. We were pleased to hear how happy you were with your... More 

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