The hotel truly is charming but what makes it extra special is the staff. They promptly answered my many emails and were extremely helpful with all sorts of recommendations on arrival. Most importantly they arranged an excellent guide, Laura, to show us around Pompeii and Herculanuem for the day. This was one of the highlights of our trip.The hotel itself... More

The location of the Chiaja Hotel cannot be beat. To start I always felt safe approaching or leaving this hotel at any hour of the day or night. It is situated on a side-street that is Pedestrian-only during the busy shopping hours, and within a short walk along or off Via Chiaja, one can find every possible kind of place... More

The hotel is in a good location, other than that the hotel is very poor. The walls are very dirty as if they haven't been painted in 5 years, there are Arabiian magazines from the 90's and the T.V doesn't get a solid reception. Bathrooms are nice and water pressure is awesome. I would suggest another place from the overall... More

What a wonderful experience!The staff was very friendly and helpful. The location is perfect for its convenience to everything. Breakfast was excellent. The rooms comfortable and quiet. I highly recommend it. More

Chiaja Hotel de Charme We had a good stay at Chiaja Hotel and would consider staying here again. While I agree with a couple of the previous reviews about the city of Napoli, I am keeping my review strictly to the hotel. We found the location of the hotel idea as it is walk able to major city sites, cafes... More

The hotel is located in a quiet little square off a semi-pedestrianised shopping street and close to the bay, busy night spots, restaurants and the historic centre. The staff were extremely helpful and very friendly. Our room was small but comfortable and continental breakfast was included. Very good value and an excellent location. More

We stayed at the hotel the night we arrived in Italy. They sent a taxi to meet us and he took us right to the hotel. I have to admit I would probably have missed it the first time walking by otherwise but that isn't a big problem, nor was the courtyard. The staff is wonderful and the hotel is... More

Quiet, on an inner courtyard away from Naples' noisy streets. Great location near Piazza del Plebiscito, Umberto Galleria, Teatro San Carlo, cafes, restaurants, street vendors. Friendly & knowledgeable staff--all of them fluent in English--ready to answer questions, make recommendations, call taxis. Clean, well-lit rooms tastefully decorated. Portrait of J.W. Goethe over fireplace. Excellent breakfasts, good service. More

Stayed here for one night after being pampered in Capri, as we had to get an early flight. I was expecting alot more after reading the reviews. Took us a while to find it, walked past the archway twice. The room was overlooking the main street which was good as we like to people watch. The aircon was non existant,... More