We chose this hotel on the basis of our previous good experience with Best Western hotels in Europe and because of favorable reviews on this site. The hotel is very good and a very good value. The staff speaks English and is very helpful. The downside is that it is in a somewhat bleak neighborhood without much choice of restaurants.... more

The hotel was clean and comfortable, and the staff was friendly and helpful. They provided us with toothbrushes, toothpaste etc as the airline lost our luggage and were always ready to answer any questions (ferry schedule to Capri, location of this or that sight and so on.) The room wasn't big, but it was comfortable. The breakfast included cold cuts,... more

I spent 3 nights in this hotel. The room was small but clean. The staff was very nice, and most spoke some English. The breakfast was very good. The hotel is a ten minute walk from the train station. The area around the hotel is a pit. Dog droppings, broken bottles, organic and inorganic trash everywhere. Naples as a whole... more

We were arriving at Naples airport and spending the majority of our time in Sorrento. We wanted to spend a few days looking around Naples and to visit Pompei and Herculaneum before chilling out in Sorrento. Our aim was to accomplish all this by public transport so we couldn't have chosen a better hotel. We caught a bus from the... more

This is what you would expect of a Best Western - clean rooms, comfortable, small, with confused staff. The breakfast was included, but very simple. You cannot beat the price for the comfort that you get. Unfortunately the neighbourhood around the Central Station (Garibaldi) is not good and I felt very unsafe. I think this is the reality of Naples... more

Nice hotel, good room and a nice breakfast buffet. The neighborhood is not so nice though. Comfortable distance from the train station. more

On arrival in Naples by train, you need to cross the Garibaldi Square (keep to the right hand side of it) and then walk on for some 2-3 minutes in direction north-west to reach the hotel located at some side square named Piazza Umberto. This route is the first schock you get. It not only a total chaos (Naples traffic... more

We chose this hotel because of it's location close to the central station, and think we chose well. The area is pretty nasty, with a (literal) flea market outside the front of the hotel every day, but we never felt threatened. Keep your heads down and look like you know where you're going. The rooms are standard business traveller hotel,... more

I was really surprised by how friendly this staff was when I asked her on about ways of getting around in the city. You know, the time when a customer keeps on asking questions and yet the staff remains very patient and keeps on smiling. It really made my stay at Naples much easier to know of ways of getting... more