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BEST WESTERN Hotel Plaza

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Piazza Principe Umberto I, 23, 80145 Naples, Italy
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BEST WESTERN Hotel Plaza
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526 Reviews from our TripAdvisor Community

Traveler rating
    86
    243
    131
    38
    28
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69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town, South Africa
Contributor
17 reviews 17 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Naples itself gave me the impression of "poor". I am from Africa, so all the bad driving, flea markets, semi-dodgy area, was not that scary to me. I am used to it, but I still don't like it and was not happy by the mess (bad smell, busy market, trash) outside the hotel. We got to the hotel late morning,... More 

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Dalton, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

So i booked this hotel, thinking of name Bestwestern, its a good franchise, boy was i wrong, first of all the 10 min walk from the main train station to the hotel was really scary at the night. Very unsafe area, but afterwards seemed like a breeze, when i experienced the customer service at front desk. A young kid, was... More 

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Travelers are raving about these Naples hotels

Armonk, New York
Top Contributor
110 reviews 110 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Every morning there was a flea market with wares by African and Asian and Middle Easters peoples. Hotel itself is clean. Good breakfast and staff. Good location near Central Station. I had an excellent room, with a roof top space. Bed comfy.

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Milan, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My second time in this hotel, I'm still very happy with the services they provided. The hotel is located right in the center, 5 mins walk from the central station. The room is small, but very comfortable and clean. Very good breakfast. The staff is very helpful and friendly. I will go back for the third time.

Review collected in partnership with Best Western

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Toronto, Ontario
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Choose this hotel as we were only staying in Naples for the night as we were continuing to Positano the very next day after arriving in Naples at 8:00pm. It was truly an adventure once we got out of Napoli Centrale where the wife and I got a taxi due to our luggage. The taxi didn't drop us of in... More 

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Jacksonville, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The actual hotel was nice, clean, and comfortable this is why Im giving it a 3. The staff was very friendly and helpful. Breakfast was also very nice on the rooftop. If you need transportation to the airport or such I would arrange it with the hotel. We did and it was reasonable and safe. I would stay away from... More 

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Kouklia, Cyprus
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 27, 2015

We picked this hotel because it was close to Napoli Centrale railway station which suited our travel plans. We walked to the hotel from the station and figured we could be mugged any minute - thankfully we weren't but you simply couldn't relax when out on the streets near this hotel. The hotel was alright, more a budget hotel than... More 

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Lilburn, Georgia
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 12, 2015

Stayed here in April 2015. Arrived in early afternoon after a lovely fast train ride from Florence, planning to check into hotel and take another train to Herculaneum. Checked in....room was fine - not fancy but more than adequate. Hotel itself was not luxurious, but it seemed to be clean, and reception was pleasant. It is located on Plaza Principi... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 9, 2015

Not a great location. Stopped here at the end of our trip to the Amalfi Coast. We had an early plane to catch the next day so opted to stop off here. Room is nice size but dark. Worst part is the struggle for clean air. Woke in the middle of the night and opened the window. Fell back to... More 

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Melbourne, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2015

Centrally located, a five minute walk from the station, clean rooms, plenty of towels, with air-conditioning and helpful staff. The price and location were right making this hotel all round good value. I would actually rate it three & a half to be precise.

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