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All 193 Naples hotels


3.0 of 5 Hotel   |   Piazza Principe Umberto I, 23, 80145 Naples, Italy
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Ranked #71 of 193 hotels in Naples
A recent review
5 of 5 stars reviewed 3 weeks ago
Thomas Z Naples
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399 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a nice big room overlooking a small plaza. The hotel is very clean. The neighbourhood isn't the best, but we never felt unsafe. The staff is friendly and helpful. Breakfast was good. I would go there again.

Review collected in partnership with Galahotels.com

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New Delhi, India
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 27, 2014

I fully agree with the previous comments...the location is the biggest draw for this hotel. Around 10 minutes walk from the Napoli Centrale Station. The rooms are spacious and clean. The bathroom was modern with all amenities. Free wifi. The breakfast buffet spread was decent with a good espresso. Some of the staff at the hotel are very pleasant and... More

Was this review helpful? Yes 2
Catania, Italy
1 review
2 of 5 stars Reviewed July 21, 2014

Traveling with the family, right out of the train station quick to get to but the neighborhood is bad, very easily was relieved of my money walking towards the hotel, the hotel itself was nice, breakfast was good, the front desk people were friendly but made uncomfortable as soon as I left the hotel. If I could pick up the... More

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Bucharest, Romania
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 6, 2014

Probably the best hotel in the area in our opinion, quiet place,u should ask for a room with the view in front of the hotel if u want to have a better view,various and nice breakfast with very good espresso , the staff is not so friendly but was ok,the room was clean and we can say that it looks... More

Was this review helpful? Yes 2
West Hartford, Connecticut
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 11, 2014

As we were traveling through Italy by train, we searched for hotels within walking distance from each station. This was relatively close, once you got the lay of the area, but on our first walk to the hotel we went through a rather dicey area. We learned to not go that way, as we stayed here for three nights. They... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2014

Spent one night here on route to Sorrento. We picked the hotel due to its central location as we needed to get to the train station the next day and were well aware of the areas reputation. We had a great room - the only one on the top floor, with our own private terrace, what luck! The hotel was... More

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London, United Kingdom
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

Great for location as far as station, airport, bus station goes but not so great as in an area teaming with pick pockets, opportunists! Felt as if we were running the gauntlet every day to get back to safety. The hotel was fine, clean, basic. Breakfast average. No complaints as I feel you get what you pay for in this... More

Was this review helpful? Yes 3
Wakefield, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

Stayed here lots of times, Olympia on reception is a great representative for the Hotel, which is always good value, great base for seeing Napoli, the room is serviced every day, new towels, cleaned, breakfast is good value, lots of choice, and always a pleasure to see Anna, who is efficient and friendly, a great start to the day.

Was this review helpful? Yes 3
Brussels, Belgium
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 10, 2014

Extremely small rooms and bathroom. There was no space to open your luggage in the room... Location is good if you travel to or from the trainstation. Very poor area, lots of garbage on the street....

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Harlow, Essex
Top Contributor
95 reviews 95 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2014

The hotel was very central. Near to both the station and the bus station. However, it also attracted a lot of people, outside in the square, mornings and evenings. It felt quite intimidating, walking past them. They also held markets there very early morning, but by 8a.m. There was only rubbish left behind. The hotel staff were very friendly, and... More

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN Hotel Plaza

Address: Piazza Principe Umberto I, 23, 80145 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Plaza 3*
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Also Known As:
Best Western Plaza
Best Western Naples
Naples Best Western

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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Best Western Hotel Plaza is a comfortable hotel situated in the immediate neighbourhood of the city centre and the modern business centre in a recently restructured 19th century building. After careful works of modernisation and restoration of the building and facilities and with a complete restyling of the furnishings in the rooms and the public area, Best Western Hotel Plaza is ready to welcome its guest in a refined and comfortable setting. Located at 200 metres from the central railway station, at the back of Piazza Garibaldi from where it is possible to arrive in any area of the city thanks to efficiency of the Metropolitana and Circumvesiana, the hotel, because of its favourable position, is certainly the ideal place for families visiting Naples and for men on business trips. The port of Naples and the international airport of Capodichino can be reached in a few minutes with the special shuttles departing from Piazza Garibaldi. Best Western Hotel Plaza give its guest environments that unite the warmth and welcome of large hotels with a modern and serviceable furnishing. 56 rooms and 1 jr.suite, all soundproofed and equipped for maximum comfort: air-conditioning, direct line telephone, satellite television, Internet access, safe and hair dryers. Each floor of hotel has a room carefully furnished for handicapped guests. WI-FI FREE. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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