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BEST WESTERN Hotel Plaza

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Piazza Principe Umberto I, 23, 80145 Naples, Italy
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BEST WESTERN Hotel Plaza
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BEST WESTERN Hotel Plaza
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503 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kouklia, Cyprus
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We picked this hotel because it was close to Napoli Centrale railway station which suited our travel plans. We walked to the hotel from the station and figured we could be mugged any minute - thankfully we weren't but you simply couldn't relax when out on the streets near this hotel. The hotel was alright, more a budget hotel than... More 

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Lilburn, Georgia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here in April 2015. Arrived in early afternoon after a lovely fast train ride from Florence, planning to check into hotel and take another train to Herculaneum. Checked in....room was fine - not fancy but more than adequate. Hotel itself was not luxurious, but it seemed to be clean, and reception was pleasant. It is located on Plaza Principi... More 

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Travelers are raving about these Naples hotels

Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not a great location. Stopped here at the end of our trip to the Amalfi Coast. We had an early plane to catch the next day so opted to stop off here. Room is nice size but dark. Worst part is the struggle for clean air. Woke in the middle of the night and opened the window. Fell back to... More 

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Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Centrally located, a five minute walk from the station, clean rooms, plenty of towels, with air-conditioning and helpful staff. The price and location were right making this hotel all round good value. I would actually rate it three & a half to be precise.

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toronto
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 3, 2015

I arrived around 4 pm and the area didn't look safe for a woman travelling alone. I had an early flight and had read online that they had an airport transfer for E 25. But when I said I wanted to book, I was told it was 30! So I said 'that's not what the website says" in Italian, the... More 

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Springfield, Virginia, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2015

Basic hotel with everything you need. Small but comfortable room, excellent bedding and towels, shower warmed up quickly. Pleasant, responsive staff. Very good breakfast (my friends preferred their cappuccino made by the staff rather than from the machine, I enjoyed the hot chocolate from the machine); fresh fruit was also available. The staff provided excellent restaurant recommendations in the immediate... More 

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Shefford, United Kingdom
Top Contributor
109 reviews 109 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 18, 2015

The initial impact is one of a dark and somber interior- one very helpful receptionist John Franco was really good but others were, on the whole, very serious and at times- couldn't even bother to look up when you entered. The rooms were satisfactory- but again, the lighting is abysmal- the light switches confusing and a law unto themselves Functional... More 

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London, Canada
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 1, 2015

We had to spend one night in Naples between destinations and this is the place we landed. The view was disgusting and the room was barely inhabitable. I am told that this is one of the better places in the area - we needed to stay close to the train station. At least we were off the ground, so we... More 

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Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2014

My recent 1 night stay at this hotel was very pleasant. Pro: Central location, 3 to 5 min walking distance from piazza garibaldi bus stop, railway station and metro. Spacious and very clean room. Great choices for breakfast even for vegetarian. Cons: Relatively poor Wifi connection in the room, though I was able to live by.

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Westport, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2014

This hotel was clean enough. The reception staff was pretty unhelpful when we were trying to find the place in the middle of the night. Didn't realize how sketchy Napels could be at night so make sure to arrive in the day.

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