We checked in after my wife was robbed in broad daylight in front of the hotel. The clerk inside noticed the problem, but evidently it is fairly common in that area and no one can do anything to stop it. The inside of the hotel is nice, but dark. The room was well kept and comfortable, which is good because... More

Everything has been excellent. The hotel is very close to the city centre. The personnel, all of them were very frindly and very helpful. The room was very clean and confortable. The breakfast is served on the roof with an amazing view. What can I say more? for sure I´ll come again to this hotel in my next visit to... More

I stayed at the Best Western Plaza with 2 female friends and we had a lovely stay. The rooms were more than adequate and very clean. The staff were very friendly and couldn't do enough to help us. We could not fault anything and would definately stay here again and would happily advise others to do so. More

Having read the reviews we thought we had made a big mistake in booking here! We were pleasantly surprised by this hotel, although some of the staff were a little unwelcoming. The room was lovely, bathroom really nice and the bed very comfy. The cleaners do a great job with the rooms and supply plenty of towels every day. Double... More

After reading other reviews i was dreading going to this hotel so this is my experience. Airport bus drops you off at Garibaldi (near train station) & the hotel is a 2 minute walk. Check in was quick and efficient but unfriendly. Copies of our passport taken. We had booked a Business room, the room was clean but very very... More

I had called ahead with the hotel to absolutely make sure that wi-fi was working - I am in the middle of writing a thesis and while I was travelling it was imperative that I had excellent wi-fi access. The girl on the phone assured me that it was perfect signal and free throughout the hotel. of course, when I... More

Our double room was on a smaller side. Location is central but noisy and didn't feel safe at all after 10pm. Helpful reception staff. Good breakfast More

This is a good hotel for the money we paid. Rooms were clean,newly furnished and pleasant, same for the Reception and Internet Area. Many extra services are available without charge -as per BW standards. The personnell was helpful but do not rely on their Wi-fi internet connection(it disconnects all the time). This hotel is a good place to stay but... More

Have read too many negative review on the hotel and hence does not have any expectation. The hotel itself is okay but small. Most of the negative point is attributed to the surrounding area that make traveller uncomfortable but this is good choice if you want to stay near the main train station (about 10 mins walk). Wifi is available... More