I had a great stay in Naples thanks mostly to the help provided by the two young ladies at the front desk. Manuela and Stefania were extremely helpful, since I don't speak Italian the helped me call a cab, make dinner reservations and made reccommendations on where to go. I have never seen such great service at front desk, I... More

It is a bit hidden, and need to be renovated. But I don't really pay attention to those things coz the staffs are very helpful, paid parking is available nearby, pizzeria da donato is just steps away, train station and circumvesuviana also not far. And also good price including breakfast. Stores are just around the corner, you don’t have to... More

This is probably the first Accor Group hotel I wouldn’t recommend to anyone to stay in. As an Accor Club Gold Card member, I have become accustomed to the exceptional hotels in the Accor Chain. But sadly, I must say, this hotel doesn’t fit the bill. Let me tell you the good parts of the hotel first so that you... More

The staff was helpful. The room was large. The bathroom was a bit of a bummer because there was no shower curtain and water would flow out - but it was no big deal. It was a great location because the Stazione Centrale was two blocks away. Trains, buses, taxis readily available. I was able to go to Pompeii from... More

When we stayed here we booked a city and breakfast package. This was great value for money. The location is excellent if you are arriving and leaving from the train station. It is less than 5 minutes from the hotel. Unfortunately, as seems to be the case at most train stations, it is a very smelly and dodgy area. Quite... More

I just needed a comfortable room for a night close to the railway station, and that's what I got. The only minus was that I couldn't get online on their WiFi. I prefer hotels were you can get online without user name or password. But perhaps these codes are necessary in a city hotel, in order to avoid people in... More

Why any one would really want to go to Naples except for business, short sharp museum visiting (the archaeological museam is a must for relics from Pompeii and Herculaneum) or absolute masochism is beyond me. But is you do, and a well priced, centrally based haven from the hell that is Naples is what you want, then this hotel is... More

Very good value hotel in a convenient location near the main station. Friendly, very helpful service at reception and in the breakfast room. Good restaurants and other facilities near by. Easy bus ride from the square to the tourist area More

The Mercure Hotel Garibaldi is in a very good location. It is a four minute walk from the Central Train Station. We came on the Express train from Rome to stay in the Napoli area for 7 days. We made day trips to Sorrento and Island of Capri. We visited Pompei by taxi as there was four of us. We... More