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All 193 Naples hotels

Mercure Napoli Garibaldi

3.0 of 5 Hotel   |   Via G. Ricciardi 33, 80142 Naples, Italy (Mercato)
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Ranked #67 of 193 hotels in Naples
A recent review
4 of 5 stars reviewed 5 days ago
cristina29726 Bucharest, Romania
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694 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Rio de Janeiro, RJ
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is ok! The staff is really kind and the breakfast is good. The best (and worst) thing is the location. If you're just passing by and don´t need to walk on the neighborhood its the perfect spot. Near the train but in a dirty and dark area...

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Booked two rooms for two nights at this hotel and had a great stay. the staff were very helpful with giving directions around the city. the rooms were adequate and the staff were quick to respond to requests. would stay here again!

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Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Got equal to what we paid for as a tourist stopover, so were satisfied. Beds felt a bit at-their-used-by-date but we slept OK on them, carpets well over used-by-date but they know that, bathroom fine. No noise problem. Could open window for a sticky beak into street. Plenty natural daylight, good night blockout. Grateful for in room tea making but... More

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Dublin, Ireland
1 review
4 of 5 stars Reviewed 5 weeks ago

Have stayed here twice, it's near the central railway station and it's quiet, safe and clean with friendly staff. Has all the basic amenities, decent bathrooms and comfortable beds with a TV and a kettle with tea-making facilities in the room - not necessarily a given in Italian hotels! If you don't want the buffet breakfast there are plenty of... More

Review collected in partnership with Mercure Hotels

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 20, 2014

For me, this hotel was difficult to find and I had to walk by many sketchy men. As for the hotel, I booked a single room, but was placed in a room with three beds that was rather large. The beds were very clean, but the bathroom appeared to need a deep cleaning and remodel as there was some mold... More

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H3243GM, General Manager at Mercure Napoli Garibaldi, responded to this review

Dear traveler, I am very sorry for what happened. We are aware that our hotel requires extraordinary maintenance that will be executed in the coming months. The key problem, however, was caused by the fact that, since you originally booked for one night only, the key was valid for one day. It was necessary to verify the new reservation at... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

I booked the Mercure Naples Garibaldi hotel for 9 June through accorhotels.com on the basis "no cancellation fee applies prior to 1800 (local time) on day of arrival". The hotel charged my credit card for the full cost the same day. I subsequently cancelled my booking 5 weeks prior to my arrival date and waited for a refund. I sent... More

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H3243GM, General Manager at Mercure Napoli Garibaldi, responded to this review

Dear Guest, I'm sorry that you had to wait for reimbursement due to some necessary checks before proceeding. We inform you that we have requested the refund of the amount paid on 19 June. I hope to see you soon. Gennaro Esposito General Manager Hotel Mercure Garibaldi More

Glasgow, United Kingdom
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 19, 2014

We stayed for two nights at this hotel. Near to Naples Centrale. AC worked perfectly. Breakfast buffet was excellent. Staffs are very helpful.Good wi fi connection. had a very pleasant stay. 1minute walk to the nearest metro station.

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New York City, New York
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 13, 2014

Hotel is perfectly situated for Eurail travelers, a 5 minute walk from both Napoli Centrale and the local trains to Pompei and Sorrento. Very reasonable price compared to Rome-Florence-Venice equivalent properties, and with Italian high speed rail you can get to many places very quickly. Free computers in the lobby with excellent internet connection. Very good helpful staff and reasonably... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
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Additional Information about Mercure Napoli Garibaldi

Address: Via G. Ricciardi 33, 80142 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Mercato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Napoli Garibaldi 3*
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Also Known As:
Mercure Napoli Garibaldi Hotel Naples
Mercure Hotel Naples
Mercure Hotel Napoli Garibaldi

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Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#9 Best Value Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
88 rooms with soundproofing and airconditioning, minibar, satellite TV, direct phone, pay TV. The hotel is located in the city centre, 3.5 km from the airport and just 150 m from the railway stations Centrale and Garibaldi, an ideal position for both business trips and visiting Naples and its surroundings. Free shuttle bus from the hotel to the historic centre with return trips in the evening from 5.00 p.m. to 11.00 p.m., bookable at the hotel reception. Public pay car park close to the hotel. ... more   less 
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