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Hotel Rex

#24 of 188 Hotels in Naples
Certificate of Excellence
Via Palepoli, 12, 80132, Napoli, 80132 Naples, Italy
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Hotel Rex
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Ranked #24 of 188 Hotels in Naples
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
grivola Ottawa, Canada
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Top Contributor
167 reviews 167 reviews
29 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

LOCATION: Great location because it's away from the downtown core but only a block from Via Santa Lucia with a good range of restaurants, pizzerias, grocery stores, laundry, drug store, etc. and the neighbourhood cop shop. Major shopping streets Via Chiaia, Via Toledo as well as the Teatro di San Carlo are within minutes walking distance. The neighbourhood is very... More 

Was this review helpful? Yes 1
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Grivola, first of all we'd like to thank you for sharing your personal opinion with TripAdvisor community. Being well evaluated from an expert reviewer as you is a great honour for us, we will take in high consideration your advise about the aspects we need to improve. Again thank you for describing in a such meticulous way our strong... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2015

Great vacation and experience in a beautiful city. Hotel Rex is in an excellent position, so to walk almost everywhere in the city. Rooms are big and clean, breakfast is very good and above all hosts are wonderful.

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LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear RinoCipol, thanks for sharing your opinion about Hotel Rex with TA community. We are very happy that you had considered your stay at our property a wonderful experience and we thank you again for having appreciated our service and the location, Hotel Rex is the ideal place for those who want to discover Naples at its beauty at a... More 

Washington, DC
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 11, 2015

At this very reasonably priced hotel, you will get huge, well-cleaned rooms in an old building within a bus ride or long walk from the center of Naples. This is an old-style hotel with tile floors and natural ventilation. Although the hotel is well-maintained, it was not constructed with sound insulation in mind, and you will hear all sorts of... More 

Was this review helpful? Yes 2
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Mr jcs27, we'd like to thank you for sharing your experience at Hotel Rex with Tripadvisor community. Our guest's opinion help us to improve our service quality: starting from check-in time we try to collect their impressions about the accommodation and in general about the city. Naples is a fully alive city as long as the neighborhood is quite... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

great vacation in Naples thanks to this wonderful hotel and the kindness of our hosts. I requested for some sugar free product and they have been provided with warmth... Excellent! I also received great advises for my stay in the city

Was this review helpful? Yes 1
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Bettins, we'd like to thank you for sharing your opinion with Tripadvisor community. Everyday we do our best to meet our guest's need according to our resources, in fact we are able to provide specific product on the buffet when the request come before the arrival date. We thank you again for have highlighted the kindness of our staff... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2014

This is an excellent location near to the sea front boulevard with Mt Vesuvius in the background. It is about 10min walk to piazza plebiscito, Umberto Galleria and the shopping district. Hotel room is big enough to accommodate one double bed and a pull out single bed. Service was prompt when requested to fix the TV and breakfast was decent... More 

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LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Mr Andy T, we'd like to thank you for posting a comment about Your recent stay at Hotel Rex. We are glad that you had enjoyed your stay in Naples, our location is excellent for those who wants to visit the most important tourist attractions, doing shopping and eating delicious pizza! We thank you again for having underlined our... More 

Taggia, Italy
1 review
4 of 5 stars Reviewed November 26, 2014

Excellent location near the historic center (Piazza del Plebiscito - Via Toledo- Palazzo Reale - Maschio Angioino) and ferry terminal ; shops and restaurants in the immediate vicinity : Clean and comfortable room. Good selection for Breakfast and friendly staff;Excellent value for money.; I believe that Hotel Rex is a good choice for visiting Naples

Was this review helpful? Yes
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Lorella, thank you for writing a review about Your stay at Hotel Rex. We are very glad that you have appreciated our excellent location, ideal for those who wants to discover Naples ant its beauty simply by walking. We really thank you for have highlighted the kindness of our staff and the clealiness of our room and the convenience... More 

Glasgow, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

Great location, clean, well decorated Hotel. Nice size double rooms and large Bathroom with excellent showers. Good selection for Breakfast, friendly welcoming staff. Would always re-book here if possible.

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LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Diavoloro, thank you so much for writing a review about Your recent experience at Hotel Rex. We are extremely glad to read that you find excellet our location, cleanliness, style and staff. Thank you again for highlight the fact that our room are spaciuos and well equipped. Hoping to welcome You in the future, Best Wishes Alessia Gambone Customer... More 

1 review
5 of 5 stars Reviewed November 4, 2014

Add good days in Naples at Hotel Rex. Really appreciate the location. I just arrived at the airport in New York and I have recommended to leave a review on my arrival in the US. Salvatore , did you see , I kept my promise! I was right, there are some works on the facade of the building that are... More 

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LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

thanks for writing a review about your recent stay at Hotel Rex. We are very pleased that you appreciated our service, location, staff and in particular our magnificent city. Our guest opinion contributes to improve our work day by day, that's why we really thank you for your time. As you noted the building is now under maintenance but honestly... More 

Trento, Italy
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2014

I found my room to be fairly noisy and rather small. The shutters are closed and cannot be opened, but from what I can see I'm not missing much. Bathroom is clean and spacious. The shower is of the crazy type that alternates between freezing cold to blazing hot autonomously. Breakfast below average. For the price I would have expected... More 

Was this review helpful? Yes
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Lucluc80s, we thank you for sharing your experience at Hotel Rex with TA community. We are seriously displeased for your disappointment about your stay with us. Our customer's satisfaction is doubtless our biggest concern: every day we work hard to improve our service, that's why we thank you for your advice. Actually it seems very odd that our Reception... More 

Leeuwarden, The Netherlands
1 review
4 of 5 stars Reviewed November 1, 2014

I stayed 2 nights in Naples, it is a small hotel, but it has everything you need. Spacious rooms, a nice bathroom and good breakfast. Also the neighborhood is relaxed and the hotel has a good location. Highly recommended!

Was this review helpful? Yes
LifestyleHotelNapoli, Responsabile relazioni con la clientela at Hotel Rex, responded to this review

Dear Romy933, we'd like to thank you for sharing Your opinion with TA Community. We are very pleased to read that you find comfortable our accommodation and relaxed our location. Moreover we would thank you for define us highly recommended, is a great honor and pleasure! Hoping to see you next time at Hotel Rex Kind Regards, Alessia Gambone Customer... More 

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